Constant Map Server Disconnects
By
Arbiter Oates,
Posted on: 2011-12-14 07:29 in ALL ACCESS Gameplay Technical Issues Bugs
Quote:
Same here. Game is really unplayable, unless I am willing to embrace using my task manager to reboot game everytime I zone (okay, not everytime, but at least a quarter of the time)...I see myself downloading a few games this weekend if I can't play this one.
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Originally Posted by enderbean
I get mapserved on almost 1 out of every 3 zoning, login, or mission entrance/exit. I had no problems before yesterday's patch.
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Quote:
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Originally Posted by Texas Justice
What video card driver revision are you using? The reports I'm seeing still show the 11.9's as being the most stable version for most people. I've seen a few isolated reports of 11.10 or 11.11 working for someone but others are reporting still having trouble with them.
I've not had any problems with the 11.9 drivers myself, running Win 7 64-bit. As usual, I recommend following the established process of uninstalling drivers and CCC, rebooting to Safe Mode to run Driver Sweeper, then rebooting to normal Windows and installing the 11.9 drivers. |
I doubt this is a clientside issue, or at least a client platform issue. I had the problem on one out of 3 accounts.
I could run the 2 other accounts without the problem,
The 2 other accounts simultaneously without the problem
Either of the other accounts and the account with the problem simultaneously without the problem on the other accounts
This was all on the same computer
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to.
Quote:
Exalted server for me. First time it occured to me, I used the base teleport power while in the chalet area of Pocket D. Second time it occured to me, I used the mision teleport power while in Crey's Folly to access a mission in Atlas Park. Third, fourth, and fifth times it occured to me were while I was trying to access said mission in Atlas Park, which was the final mission of the Manticore Task Force.|
Originally Posted by Tex
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to. |
I managed to enter the mission after rebooting my computer.
@Celestial Lord and @Celestial Lord Too
Quote:
Guardian and Talos to Peregrine Island. Also going into missions in PI.
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Originally Posted by Tex
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to. |
@Mental Maden @Maden Mental
"....you are now tackle free for life."-ShoNuff
It's happening on Defiant too, sadly.
While entering missions in Steel Canyon - exact same problem - splash screen shows and then freezes at 10% load status.
Never had a problem before last patch either.
Quote:
Virtue|
Originally Posted by Tex
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to. |
In-Game: Has occurred trying to enter or leave Cim, Steel, Talos, Atlas, Bricks, FF, Midnighters Club, Pocket D, mission maps, trials and bases. (will show the initial or pre-load load screen of Statesman fighting some robot, load 5% of bar and just stop before the zone load screen can appear)
Has also occurred logging out to charactor selection. Also logging into game after choosing server, will freeze up before charactor selectin option loads.
Follow up:
Just now. Guardian server.
Zoned to several zones on different characters red and blue side all worked fine.
Zoned into and out of mission worked fine.
So today it seems ok. Haven't restarted the computer or anything from last session where I had the crashed. But I did notice when I first zoned it went to that 5% like everyone was talking about. That is where I crashed before as well. But today it went there for a second, then back to zero and then loaded normally. Not sure if any of this is helpful but wanted to share what I saw.
@Mental Maden @Maden Mental
"....you are now tackle free for life."-ShoNuff
Add me to the zone crashers, too.
Virtue Server.
Crashed 2 out of 3 times trying to enter sg base.
Crashed 4 out of 5 times, entering a mission in the AE.
I didn't try zoning everywhere, though. This alone made it nearly unplayable for me. Prior to Thursday, I had no issues with crashing in CoH.
Live arcs: 517377 and 517381
Virtue: Quickshot. Swiftwind. Aliuneidis. Gizmodeus. Dasher. Fiver. Inuit Acer. Daniel Darke. Cerebral Flame. El Halcon.
Intel Core2Duo 2.4 Ghz 4 GB RAM**NVIDIA Geforce 9600 GT set to 1280 x 1024**Windows Vista 32 bit
Quote:
That's a great bit of data. |
Originally Posted by B_L_Angel
I doubt this is a clientside issue, or at least a client platform issue. I had the problem on one out of 3 accounts.
I could run the 2 other accounts without the problem, The 2 other accounts simultaneously without the problem Either of the other accounts and the account with the problem simultaneously without the problem on the other accounts This was all on the same computer |
No need to try to find any commonalities on the computers or software on them now.
Now the common things to search for appear to be servers and zone, and even possibly AT's and alignment.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Quote:
Tex, there have been many but I will try to list them:|
Originally Posted by Tex
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to. |
~All occurred on Champion
-Ouro to Atlas Park
-Ouro to Brickstown
-Zoning into a mish (cannot remember which sorry)
-Zoning out of at least 3 different mishes (again cannot recall)
-Brickstown to base
-Base to Talos
-Zoning out of a Death From Below
-Talos to Croatoa
-Using mish teleport but do not recall zone to zone
-Pocket D to Faultline
There were a few more but I do not recall all of them -- will keep a list if I try to play this weekend and thank you SO SO SO SO much for looking into this problem
To add information that Texas Justice was mentioning in his last post above, I've been playing mostly on my SS/Fire Brute (Magic Origin if that could matter at all?) but I also had played another toon which I had *just* made yesterday which is a TW/Dark Brute also of Magic Origin -- both of these toons are of the Hero Alignment, the first brute having started in Praetoria as a hero and the new brute started off in the GC turorial as a hero.
The one thing that I thought initially before it happened more than 3x was that it *all* started after I took the SS/Fire Brute to the echo of Galaxy City for badges and plaques...had no zoning issues so I then went to do the mission that allows you to save the mystic and get the badge needed for the Atlas Medallion accolade and instead of using the crystal to hit the contact I used the ouro portal to Atlas so I could hit my base first...that was the very first crash when I ouro'd to Atlas.
After that is was all pretty much downhill, I map'd coming out of the mystic mish then logged back in and used ouro to go back to Atlas and map'd again...other than that I honestly could not remember everywhere else I went...however, if the DEVS really want it, I can pull the chat logs which would show all the zoning and blips for times logging in and out since I record all my chat stuff but I'm not sure I'm up to filtering through it all!
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I figured I'd give the game a go tonight. Logged into a toon in the Rikti War Zone. Used the Pocket D teleport power...
Loading screen got to 5%.
A minute later, I'm back in the Rikti War Zone, with a "Mapserver disconnected" displaying on the screen, and "No mapServer connection. Try again."
I'm beginning to wonder if it's the zone teleportation powers, like the base teleport power, mission teleport power, and Pocket D teleport power that are severely borked. That's what seems to start it up for me...
Again, same set up on my end, nothing has changed. This started with the Tuesday patch.
If I go to "Menu" then "Quit" and select either "Quit to Login Screen" or "Quit to Character Select", all I get is a blue screen with clouds on top...
@Celestial Lord and @Celestial Lord Too
... I rebooted, and 50 minutes later the game says that my account is still logged in?! Something is seriously wrong here...
Anyway, here is my CoH Helper readout. Exact same setup that I've been using for the past month with no issues until the patch this past Tuesday.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at December 16, 2011 20:44 (-05:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/10/11 10:28:31 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 12288MB
.Net Memory Report: 8892MB out of 12279MB available
Page File: 26825MB (3869MB currently in use)
C Drive: (WDC WD6000HLHX-01JJPV0) 470489MB out of 572222MB (82%) free
D Drive: (WDC WD1002FAEX-00Y9A0) 525375MB out of 953866MB (55%) free
E Drive: (HL-DT-ST BD-RE UH10LS20) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x6899)
Video Memory: 2793 MB
Driver Version: 8.902.0.0
Driver Date: 10/12/2011 3:13:00 PM
Driver Language: English
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x6899)
Video Memory: 2793 MB
Driver Version: 8.902.0.0
Driver Date: 10/12/2011 3:13:00 PM
Driver Language: English
Sound Device Description: Speakers (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1348
Driver Date: 7/7/2010 10:16:24 PM
Sound Device Description: SPDIF Out (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1348
Driver Date: 7/7/2010 10:16:24 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6X58D PREMIUM
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/10/11 10:28:31 Ver: 08.00.15
BIOS Version: 051011 - 20110510
BIOS Release: 20110510000000.000000+000
Registry Information for Current User
Resolution: 1600x873
3D Resolution: 1600x873 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 1596, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 33753
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (3)
Shadow Map Shader: High quality
Environmental Reflections: Medium quality
Advanced Occlusion Settings: No
Ambient Occlusion: Quality
Occlusion Strength: Medium
Blur: Trilateral
Ambient Resolution: Quality
Gamma Correction: 0.855
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.105
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2150.201111031938.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
@Celestial Lord and @Celestial Lord Too
Okie, I thought it may just be using the various zone teleportation powers, but I just successfully base teleported while in Boomtown. It also can't be a memory leak, as it occured twice to me within minutes of starting up the game.
I dunno. It appears to be truly random. But it's making the game unplayable, that's for sure.
@Celestial Lord and @Celestial Lord Too
I just posted about this on another thread, but add my name to the list of people that are having the EXACT same problem. I'm on the Virtue server, and have tried playing in Talos, Skyway, and Brickstown. I tried alternating characters, as I was wondering if this was somehow like the random server tray resets (some of my characters had their trays reset, some did not). Unfortunately, it seems to be a common problem with all of my characters.
I have had the problem while trying to team as well as trying to solo. At this point I've tried a Controller, a Scrapper, and a Corruptor.
My problem actually started this evening. I played last night until 2am this morning with no problems whatsoever and there have been no changes to my settings. (I even participated in Zwill's "Winter Assault on Atlas Park" on Wed night with no glitches).
I really hope this gets resolved soon.
Quote:
Victory, on my Magic Hero Brute (started Praetorian).|
Originally Posted by Tex
We are looking in to the map server disconnect issue.
We'd like to know what server you were logged in to and zones you were leaving/going to. |
Game crashed when loading into the first mission of the Imperious task force in Cimerora. Second lockup when loading into the 4th mission of the same task force (I think it was the 4th). Final crash came when trying to use the Ouroboros portal in Cimerora.
I'm having the same issue. Anything that requires me to zone in any fashion can trigger the disconnect. Zoning into missions, using Ouro portals, using the tram, etc. It isn't consistent, either. Sometimes I can go 5+ missions without any problems, then bam, on the 6th, I disconnect. Other times, I get multiple disconnections in a row.
Played my SS/Fire brute for 3 hours hoping to collect some data to help with this map/crashing thing and much to my pleasant surprise, I did not map/crash not one single time and I tried everything...
Used mish teleport power, PD VIP pass, ouro, tram, base teleporters...everything! Ran 2 DFBs on my new brute (the TW/dark mentioned in my last post) as well as a manti on my SS/Fire and not one single map/crash.
Will play again tomorrow and report back!
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Quote:
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Originally Posted by Celestial_Lord
I figured I'd give the game a go tonight. Logged into a toon in the Rikti War Zone. Used the Pocket D teleport power...
Loading screen got to 5%. A minute later, I'm back in the Rikti War Zone, with a "Mapserver disconnected" displaying on the screen, and "No mapServer connection. Try again." I'm beginning to wonder if it's the zone teleportation powers, like the base teleport power, mission teleport power, and Pocket D teleport power that are severely borked. That's what seems to start it up for me... Again, same set up on my end, nothing has changed. This started with the Tuesday patch. If I go to "Menu" then "Quit" and select either "Quit to Login Screen" or "Quit to Character Select", all I get is a blue screen with clouds on top... |
Sign up another for the exact same problem.................
"I intend to live forever. So far, so good."
- Steven Wright
having the same issue here. it didn't happen at all yesterday, but it's already happened 3 times today.
grrrr.
most recent 50 - psy/mm blaster
Same issue here; seems to be slightly more frequent going into missions than zones but that's not absolute. 5% bar on the white screen and mostly need to restart game.
Just fine once I'm in the zone.
Chalk up another one here. Exalted and Triumph server, been pretty much unplayable since the Winter Event patch. Every third mission or so i freeze up on the "Statesman vs Robot" screen and I have to use Task Manger to quit the game. As long as the mission/zone loads fine I have no problems though.
Makes me pretty mad since playing time is limited and I planned on getting some trials/TFs done this weekend while the girlfriend is working...
EDIT: tried logging in just now after freezing up 12 hours ago and it said my account was still logged in.
Wow! Seven plus years of playing and finally one of the bugs has hit me. I'm not sure what to do in this situation. Am I supposed to post complaints in multiple threads or just rage quit?
I'm not quite sure which option I should use if either. So for right now I'll just try to figure out why it seems to affect certain of my characters a lot and others almost not at all.
Don't count your weasels before they pop dink!
Hey I just wanted to put another voice in the crash on zone change hat. I also have experienced a very similar crash immediately after clicking on my server from the sign-in screen.
I play on Justice. I have crashed in particular zoning into Skyway and Independence port, and also zoning into the last mission of Statesman TF. There have been other crashes but I don't remember specifically which zones.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at December 17, 2011 16:29 (-05:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs), ~3.0GHz
Memory: 6144MB
.Net Memory Report: 2782MB out of 6142MB available
Page File: 8285MB (3997MB currently in use)
C Drive: (NVIDIA STRIPE 931.52G) 253763MB out of 953777MB (26%) free
I Drive: (WD My Book 1110 USB Device) 743667MB out of 953198MB (78%) free
H Drive: (ELBY CLONEDRIVE SCSI CdRom Device) zero-size drive
D Drive: (HL-DT-ST DVDRAM GSA-H10L ATA Device) zero-size drive
E Drive: (WD Virtual CD 1110 USB Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 460
Manufacturer / Chip: NVIDIA / GeForce GTX 460
Video Memory: 3808 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 3:53:00 AM
Driver Language: English
Sound Device Description: Speakers (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1375
Driver Date: 5/5/2010 9:30:10 PM
Sound Device Description: SPDIF Out (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1375
Driver Date: 5/5/2010 9:30:10 PM
Sound Device Description: Speakers (2- Producer USB)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 5:43:52 AM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5N32-E SLI PLUS
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20070215000000.000000+000
Registry Information for Current User
Resolution: 2560x1600
3D Resolution: 2560x1600 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Medium
Character Texture Level: Medium
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: Yes
Ambient Occlusion: High performance
Occlusion Strength: Slight
Blur: Trilateral
Ambient Resolution: Quality
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.122
Music Sound Volume: 0.105
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 919126 bytes/second
Current Game Version: 1950.201102230015.1
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
I get mapserved on almost 1 out of every 3 zoning, login, or mission entrance/exit. I had no problems before yesterday's patch.
Liberty Server (@enderbean)
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