Constant Map Server Disconnects


Arbiter Oates

 

Posted

Just since the patch today I, every time I attempt to load into a mission, 1 out of 5 attempts is succseful and the other 4 results in a MapServer disconnect.

Happens on both my PCs, anyone else seeing this too?


Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)

 

Posted

I was perfectly fine yesterday and today crashed about 6 times -- when loading into mishes, zoning out of Ouro and even once while using train to Croa...

Windows updated a good amount today but the crashes had started prior to those updates!

(They were MapServs like you stated and I do not have AMD so it shouldn't be a driver issue like others I know)






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~ The Earthguard ~

 

Posted

Same here. I don't know what happened but yesterday I was perfectly fine...today I'm getting mapserved all the time. It is making the game impossible to play. I hope they have a fix on this really, really soon else I won't be able to play until it is.

-Doctor A


Buahahahaha!

 

Posted

I am having the same issue. I have given up playing for tonight, I hope they fix it by this weekend.


 

Posted

I am both happy and sad to know that there are others in my boat. They are taking the game down for maintenance today, so hopefully they will find/fix something going on with the Map Server as well.

-=fingers crossed=-


Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)

 

Posted

Both my wife and I had the same issue yesterday on both of our computers. It was the same on both Protector and Exalted servers.


 

Posted

Quote:
Originally Posted by Crimson_Plunger View Post
Both my wife and I had the same issue yesterday on both of our computers. It was the same on both Protector and Exalted servers.
I had the same problem on all 3 computers in this house. Out of curiosity, what is your ISP and your general geographic location?

I'm on Comcast and live in Massachusetts.


Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)

 

Posted

Are the mapserver disconnects still happening after today's patch (December 15)?


 

Posted

Quote:
Originally Posted by Arbiter Oates View Post
Are the mapserver disconnects still happening after today's patch (December 15)?
Yes, I'm getting them. For me, it started today after the patch. I played for hours yesterday without any issue.


I sit in my zen of not being able to do anything right while simultaniously not being able to do anything wrong. Om. -CuppaJo
It is by caffeine alone that I set my mind in motion. It is by the beans of Java that thoughts acquire speed, the hands acquire shaking, the shaking becomes a warning. It is by caffeine alone that I set my mind in motion.

 

Posted

Quote:
Originally Posted by Arbiter Oates View Post
Are the mapserver disconnects still happening after today's patch (December 15)?
I won't know until I get home from work tonight, but I will respond to this thread.


Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)

 

Posted

Yes, still happening and incredibly frustrating. I might stop playing until it's resolved. It makes it almost impossible to play.

-Doctor A


Buahahahaha!

 

Posted

I was having the same problem last night.

The strange thing is that it seemed to be the account that had the problem not my client. I could run one account just fine, I could dualbox with other accounts, but one account just kept mapserving.

It wasn't the usual mapserve either. The game client would just stop and the only thing I could do was bring up the task manager to terminate the client. All while the other account kept chugging along.

Today all is well.


 

Posted

Quote:
Originally Posted by Arbiter Oates View Post
Are the mapserver disconnects still happening after today's patch (December 15)?
Can you guys do something about the fact that my trays emptied on both on my toons I logged on today? You guys know this is happening when are you going to address this?


The development team and this community deserved better than this from NC Soft. Best wishes on your search.

 

Posted

Quote:
Originally Posted by Arbiter Oates View Post
Are the mapserver disconnects still happening after today's patch (December 15)?
Unfortunately yes, they are -- and it appears to be limited to zoning -- when I zone in/out of missions, when I use tram and ouro portals.

Just finished a DFB and didn't mapserve on the way in but on the way out at 4:09pm I did

Oh and just in case:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at December 15, 2011 16:23 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB
.Net Memory Report: 2777MB out of 4094MB available
Page File: 6718MB (1468MB currently in use)
C Drive: (WDC WD10 02FAEX-00Z3A SCSI Disk Device) 876879MB out of 953766MB (91%) free
D Drive: (HL-DT-ST DVD-RAM GH22LP20 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GTX+
Manufacturer / Chip: NVIDIA / GeForce 9800 GTX+
Video Memory: 2286 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 3:53:00 AM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM

Sound Device Description: Headphones (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5N-E SLI
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20070809000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 0.651
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.070
Music Sound Volume: 0.047

Show Advanced Graphics Options: No
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109140228.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files






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~ The Earthguard ~

 

Posted

Quote:
Originally Posted by Darth_Khasei View Post
Can you guys do something about the fact that my trays emptied on both on my toons I logged on today? You guys know this is happening when are you going to address this?
Darth, I think this is already a known issue or at least I recall reading another thread here in the tech issues/bugs forum when looking to find others having the same mapserve issue as I am.

The mapserving is upsetting lol -- I'm sure they will work on resolving it but it will totally crush my game play on a weekend, the only thing I can do is hunt atm since everything else eventually causes a crash. At one point last night I was able to run 3 mishes with no issue but then on the completion of the 4th I crashed and just logged for the night!






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~ The Earthguard ~

 

Posted

Someone else reported that their issues were coming from bitdefender.

http://boards.cityofheroes.com/showthread.php?t=280164

Which AV programs are people running?

Edit: often these things turn out to be software issues from programs other than CoH


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

I use Norton and CoH is on its friendly list -- hubby thinks it is a memory leak issue but I have no idea!

(also I have used the repair thingamabobber on the installer and it hasn't helped)






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~ The Earthguard ~

 

Posted

Meowtch,

I'd recommend turning Ambient Occlusion off entirely, lowering World Detail to High, turning Bloom Off, setting Depth of Field Enabled to No and lowering the Water Quality to High rather than Ultra.

Those settings are pushing the card harder than it should be run and could be having a factor in your mapserves.

EDIT: Since hubby thinks it may be a memory leak, I'll ask another question. Do you have the NCLauncher set to close once it has launched the game? Not just minimize to the tray, but close entirely. This could help a lot as well. I'd recommend following the steps in Hyperstrike's Guide: How to make the new NCSoft Launcher as unobtrusive as possible that is stickied here in this forum section.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

I'll give it a whirl TX, thank you -- what sucks is that it was never an issue before






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~ The Earthguard ~

 

Posted

When I zone, the game crashes. When I try to enter my SG base, the game crashes. When I log out to the character selection screen, the game crashes. When I try to enter a mission, the game crashes. If I log back in, it tells me that the account is already logged in.

Occasionally it doesn't crash when I zone, but then this always happens: The loading screen appears with <5% loaded(small amount on the loading bar), it sits on that screen for a couple seconds, then it flashes a new loading screen and starts from 0% until it fills the bar and I actually zone. To me it seems like something's happening during zoning that causes a mapserver disconnect, but I don't have a B.S. in Computer Science so that's just a guess on my part.

The game is unplayable at this point, it's just an exercise in frustration to even try. The bug that wiped most of my character's power trays was trivial compared to this, annoying, but I was still able to play the game on Tuesday. The failure cascade began Wednesday afternoon, and has continued ever since.

If I stay in one zone, and just pick up gifts, the game runs fine. So I did that for about an hour last night until I grew so bored that I tried to enter a mission...and the game crashed just like I knew it would. This is ridiculous.

It's not fun to receive such a nicely wrapped gift only to unwrap it and find a lump of coal.


 

Posted

Meowtch: I don't see anything that jumps out on your CoH helper.

Edit: the settings should be ok, I am just trying to figure out what the common cause is.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

*cleans newchemicals glasses for him*


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Its mostly about getting enough information.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by Fugacity View Post
When I zone, the game crashes. When I try to enter my SG base, the game crashes. When I log out to the character selection screen, the game crashes. When I try to enter a mission, the game crashes. If I log back in, it tells me that the account is already logged in.

Occasionally it doesn't crash when I zone, but then this always happens: The loading screen appears with <5% loaded(small amount on the loading bar), it sits on that screen for a couple seconds, then it flashes a new loading screen and starts from 0% until it fills the bar and I actually zone. To me it seems like something's happening during zoning that causes a mapserver disconnect, but I don't have a B.S. in Computer Science so that's just a guess on my part.

If I stay in one zone, and just pick up gifts, the game runs fine.
This is about what I'm having happen as well!






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~ The Earthguard ~

 

Posted

Quote:
Originally Posted by newchemicals View Post
I am just trying to figure out what the common cause is.
The common cause is zoning. When people having the problem are zoning the mapserver disconnects them.