Discussion: Issue 21: Convergence - November 10, 2011 [Live]


Adeon Hawkwood

 

Posted

Quote:
Originally Posted by Vinceq1980 View Post
Will you guys stop with the damn releasing of trivial crap on the market each week already?!?!?!?!!

can we get back to basics and focus on PROPERLY DEVELOPED AND BUG FREE CONTENT??!?!1 jesus stop trying to appeal to the the new players pockets and appease your loyal vet players!!! we dont want a stupid undead kit if it meant you took time away from doing your jobs in curb stomping the many bugs that are still in this game. we also dont want some stupid animal b/c it obv took alot of development time away from producing proper content.

can you please fire who is making these stupid calls!
Hello Vinceq1980 and welcome to the City of Heroes official forums! I'd like to take some time to hopefully put your mind at east regarding an apparent misunderstanding you have of how Paragon Studios does business.

The person responsible for putting together the items in the Paragon Market is not in the same group of people whose responsibility it is to fix bugs. That is to say, adding new (and perhaps "trivial") content to the market does not in any way diminish the effort to produce, test, and publish new content. (As in, actual content.)

There's therefore no reason to be upset that some other things within the game continue to go as scheduled while bugs show up in the game. For example, there's no use in yelling at your mailman if your power goes out - the mail service can keep functioning in your neighborhood even if your lights don't work.

I hope this helps, thanks!


 

Posted

Ok i've decided i cant play the game now until that UI reset is fixed, i've tried to play with it and keep changing it but its far too annoying with all the tabs/windows/extra trays i have open on my characters to be constantly putting them back correctly.

Hope they do decide to fix it tonight at some point before the weekend comes.


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by Sapphire7 View Post
Hello Vinceq1980 and welcome to the City of Heroes official forums! I'd like to take some time to hopefully put your mind at east regarding an apparent misunderstanding you have of how Paragon Studios does business.

The person responsible for putting together the items in the Paragon Market is not in the same group of people whose responsibility it is to fix bugs. That is to say, adding new (and perhaps "trivial") content to the market does not in any way diminish the effort to produce, test, and publish new content. (As in, actual content.)

There's therefore no reason to be upset that some other things within the game continue to go as scheduled while bugs show up in the game. For example, there's no use in yelling at your mailman if your power goes out - the mail service can keep functioning in your neighborhood even if your lights don't work.

I hope this helps, thanks!
This is all conjecture.


 

Posted

Quote:
Originally Posted by Xanatos View Post
This is all conjecture.
...No it isn't, it's a fact. Artists, modellers and animators have sod all to with actual programmers beyond them producing assets for the programmers to bring to life.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

Quote:
Originally Posted by EU_Damz View Post
Ok i've decided i cant play the game now until that UI reset is fixed, i've tried to play with it and keep changing it but its far too annoying with all the tabs/windows/extra trays i have open on my characters to be constantly putting them back correctly.

Hope they do decide to fix it tonight at some point before the weekend comes.
This may help: There's a command called /wdwsave which will save your current UI settings to a default file. You can then use /wdwload to recall those settings. I've used this several times when zoning causes my windows to reset.

Quote:
Originally Posted by Xanatos View Post
This is all conjecture.
I assure you, it's not. I'm not going to go digging through the archives to find all the posts where Backalley Brawler had to insist he couldn't animate away powers bugs, but the work at Paragon Studios is certainly compartmentalized, as it is in most major companies. It just doesn't make sense to have your developers work on non-development items, any more than it makes sense for non-developers to work on development items. I realize you may not believe me unless a redname comes and confirms, but I am 100% confident that the person responsible for updating the market is not responsible for fixing bugs, or anything related.


 

Posted

Quote:
Originally Posted by Sapphire7 View Post
The person responsible for putting together the items in the Paragon Market is not in the same group of people whose responsibility it is to fix bugs. That is to say, adding new (and perhaps "trivial") content to the market does not in any way diminish the effort to produce, test, and publish new content. (As in, actual content.)
While the first part is true, I'm not so sure about the second. No matter who makes the content, it still need to go through QA, and I doubt each group has their own QA department.

The current bottleneck does seem to be in testing, so that's what is being skimped on to the detriment of the game. That doesn't mean that they can pull people off of doing new costume pieces and let them code fixes as they wouldn't have the correct skills, but it does mean that the more trivial stuff with strong deadlines that is put out (that also needs to be tested), the less time is available to test things like bug fixes and patches.


 

Posted

Quote:
Originally Posted by Part_Troll View Post
3) They REMOVED the /BUYCOH command, now I can't almost-instantly switch characters
A command which no longer has a legitimate function, and was mainly being used to get around how the game was set up (the 30 second log-off) got removed... Not a surprise, really.
Quote:
5) They removed the (secret-ish) command to use /AH inside the base and instanced missions. I don't know WHY they think /ah inside a base is something to DENY.
Read the dev digests for this not really secret command (the way you get it enabled told you what it was/how it worked). It has to do with how the mission and base servers deal with the auction house data.

And this is old news (unless they someone goofed up how the restriction went in, but I seem to recall trying in a base and being denied
Quote:
6) Why are emails mailed TO YOURSELF on a damned 15 second timer!
Like your above issue, not part of this update. And what can we say, the mail server doesn't discriminate.


Quote:
Originally Posted by Vinceq1980 View Post
your code is soo terribad that implenting new things ALMOST ALWAYS guarantees a showstopping completely unrelated bug to the game. ANd you guys are the damn slowest when it comes to fixing yo _hit.
1 - Your definition of showstopper must be really low. While I haven't been hit by it yet, I'll agree the UI issue counts as a show stopper. But it's not an "almost always" issue.

2 - Congrats for getting around the word filter... my little brother is more mature than that. And he's not even in middle school.
Quote:
ever since this game became free to play ive become more and more angry at it. w/e its obv that the stipend you give to players is backfiring b/c really all you want now is more and more money from us. fine, start releasing bug fix compilation on the market for paragon points. i give up! ill pay for the damn thing now.
Quote:
Originally Posted by Mr_Eian View Post
-For Me-
Keyes being to easy = Unacceptable
Worthless iAbilities = Unacceptable
UI is bugged = Unacceptable
VIP Content nerf's (Sig Arc merits/AE) = Unacceptable
iTrial rewards still broken IMO = Unacceptable
iTrials not getting released with all the other content = Unacceptable
I agree, think keyes was adjusted to far down, but then, I kept seeing people who would sit by terminals spamming the power cells and then complain when they don't work and they died to the bots they didn't want to fight.

The new abilities are not worthless. The destiny might be a bit situational, but all the rest are good, especially the new alphas (Better than nerve for my controller earth/FF), and the new judgements look to be fun.

Already stated my position on the UI issue.

People abusing rewards getting the rewards nerfed, big surprise. Hmm, change seems bad for you - maybe MMOs are not for you?

The iTrial rewards should be changed to the new setup fairly soon. I admit I'm not going to try too hard for an Underground until then.

As for the iTrial (not plural, the Mother trial was never going live with i21.5 anyway) not being release, that's because they are trying to tune the better. DIYD^2
Quote:
Originally Posted by Madadh View Post
That /buycoh is gone (again without any documentation) with no alternative that I'm aware of for quickly swapping from alt, to alt.
While it should of been in the live notes, not surprised if they thought it an exploit. If they wanted us to avoid the 30 second cooldown for logoff, they wouldn't make us suffer it when doing "Menu->Quit->To Character Select"


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Quote:
Originally Posted by FloatingFatMan View Post
...No it isn't, it's a fact. Artists, modellers and animators have sod all to with actual programmers beyond them producing assets for the programmers to bring to life.
So the person updating the Paragon Store interface is different from the person that updates the UI interface?

Ok. Sure. Sounds believable.


 

Posted

Quote:
Originally Posted by rsclark View Post
While the first part is true, I'm not so sure about the second. No matter who makes the content, it still need to go through QA, and I doubt each group has their own QA department.

The current bottleneck does seem to be in testing, so that's what is being skimped on to the detriment of the game. That doesn't mean that they can pull people off of doing new costume pieces and let them code fixes as they wouldn't have the correct skills, but it does mean that the more trivial stuff with strong deadlines that is put out (that also needs to be tested), the less time is available to test things like bug fixes and patches.
I will grant that I have no idea how much QA testing has to go into new items released to the store, but in my estimation, bundling already-existing items into a new pack and putting them to market wouldn't take much of QA's time. I could be totally wrong, but if updating the market took as much QA testing as, say, creating the new power set that they want to put on the market, that seems a huge investment of time for very little return. After all, I'm sure they sold very few undead survival kits, especially compared to Street Justice.

Quote:
Originally Posted by Xanatos View Post
So the person updating the Paragon Store interface is different from the person that updates the UI interface?

Ok. Sure. Sounds believable.
If you're referring to bugs within the interface, no I do think that would be the same group of people, or at least, a related group of people. But bundling items and putting them on the market, yes I do think that is handled by a totally different person (or group of people) than the people who take care of actually creating the content, testing it, and fixing bugs. And testing is done by both developers and also the actual QA team, neither of which has anything to do with getting things into the market. That wouldn't make sense. It's like having the guys who stocks groceries on the shelves in the store be part of the same group that grows, picks, packs, and ships the food. It's just not the same guy.


 

Posted

Quote:
Originally Posted by Xanatos View Post
So the person updating the Paragon Store interface is different from the person that updates the UI interface?

Ok. Sure. Sounds believable.
Ummm... I dunno what to say to this. Are you implying that the people who design the interface are the same ones that add products (which are already created) to the database? Or are you, perhaps, implying that adding items to the market somehow requires a change to the market's UI?


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by Xanatos View Post
So the person updating the Paragon Store interface is different from the person that updates the UI interface?

Ok. Sure. Sounds believable.
Yes, it is a different person entirely.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Sapphire7 View Post
I will grant that I have no idea how much QA testing has to go into new items released to the store, but in my estimation, bundling already-existing items into a new pack and putting them to market wouldn't take much of QA's time. I could be totally wrong, but if updating the market took as much QA testing as, say, creating the new power set that they want to put on the market, that seems a huge investment of time for very little return. After all, I'm sure they sold very few undead survival kits, especially compared to Street Justice.
Yet it still needed to be tested. Even in the case of the survival pack, they changed an in-game power to allow charges to stack between purchased and earned versions. That needed to be tested. That information needs to be stored on the character, and who knows how many different places in the DB it is stored and what restrictions have been placed on it.

Look at something like the doggie coming soon. Someone needs to be in the game walking that dog over every type of terrain in the game trying to get him to fall through holes, looking for anything that might clip the wrong way and cause a server meltdown.

It's amazing the amount of testing that needs to occur on even the most minor of things. The severity of the bug often has little to do with the importance of the feature. The problem is they don't appear to be doing that needed testing on any of it - small or large.


 

Posted

Has there been any word about a patch? There was an announcement yesterday about a possible patch on 11/11. Then nothing about it.


@Joe Public
"Now, now. God never burdens us with more depleted uranium than we can carry."

 

Posted

Quote:
Originally Posted by rsclark View Post
Yet it still needed to be tested. Even in the case of the survival pack, they changed an in-game power to allow charges to stack between purchased and earned versions. That needed to be tested. That information needs to be stored on the character, and who knows how many different places in the DB it is stored and what restrictions have been placed on it.

Look at something like the doggie coming soon. Someone needs to be in the game walking that dog over every type of terrain in the game trying to get him to fall through holes, looking for anything that might clip the wrong way and cause a server meltdown.

It's amazing the amount of testing that needs to occur on even the most minor of things. The severity of the bug often has little to do with the importance of the feature. The problem is they don't appear to be doing that needed testing on any of it - small or large.
I agree that there are things within the game that seem trivial but require a not-trivial amount of work; I only meant to imply that the amount of testing that goes into something like the Undead Survival Pack is probably not anywhere near the amount of testing that goes into new actual content (like a story arc or power set). It wouldn't make sense for such a low-ticket item to consume a high-ticket resource. On the other hand, I don't think it's lack of testing that lets bugs get into the game, as there are plenty of examples of bugs being revealed while on test, by players, and still making it to live. Discovering bugs leads to figuring out why they're happening, which leads to figuring out how to make them not happen anymore. Those last two steps are handled by a different department than the first. So I still don't think the Undead Survival Pack interfered with the sudden appearance of other bugs. (I'm not an expert though, obviously, who knows. Maybe the undead pack CAUSED all the bugs...)


 

Posted

Quote:
Originally Posted by DarwinPrime View Post
Has there been any word about a patch? There was an announcement yesterday about a possible patch on 11/11. Then nothing about it.
http://boards.cityofheroes.com/showthread.php?t=277957

Quote:
Live Server Publish - Tuesday, November 15, 2011
The Live European and North American City of Heroes servers will be taken offline for a Publish on Tuesday, November 15, 2011.

Start Time: 4:00 a.m. PDT /7:00 a.m. EDT / 12:00 p.m. GMT/ 13:00 CET
Expected Duration: 5 hours
Expected Finish Time:9:00 a.m. PDT / 12:00 p.m. EDT / 5:00 p.m. GMT/ 18:00 CET

Patch notes for this publish will be available as soon as possible after the downtime.

We apologize for the inconvenience and thank you for your patience.
Flipping. Tuesday.

Enjoy a bug-filled weekend folks. Think I'll be using my time for more enjoyable ventures, like studying for Calculus.

Edit: Also confirmed here: http://boards.cityofheroes.com/showt...98#post3984098


 

Posted

Quote:
Originally Posted by Obsidius View Post
Flipping. Tuesday.

Enjoy a bug-filled weekend folks. Think I'll be using my time for more enjoyable ventures, like studying for Calculus.

Edit: Also confirmed here: http://boards.cityofheroes.com/showt...98#post3984098
Yeah, I won't be playing this weekend. This is complete rubbish.


 

Posted

Or perhaps it's just that they are releasing the patch on Tuesday because it's their regular patch day. Some people need to make up their minds, either Paragon Studios is evil for taking down the servers for unexpected patching or they are evil for waiting until patch day. Damned if they do. Damned if they don't.

Another possible explanation is that they want to give the fixes a day or two to simmer on the test server before they hit live to make sure the fixes work.

Maybe it's a combination of the two. Maybe I'm completely wrong and they holding back just to push you over the brink and watch you go into complete mental breakdown.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by Part_Troll View Post
5) They removed the (secret-ish) command to use /AH inside the base and instanced missions. I don't know WHY they think /ah inside a base is something to DENY.

6) Why are emails mailed TO YOURSELF on a damned 15 second timer!
To expand on what Raj said:

The "secret-ish" /ah command is a veteran reward, which I believe was available on test to people who didn't qualify for it yet (tho I may be wrong, it's been a while since I was on test, and I *do* qualify for it). The problem with using /ah is that it requires downloading the entire auction house database to the instanced map you're in. So every time someone accessed the AH from a base or mission map, the entire AH database was downloaded to that map. Which is why, when this went live, there were enormous and terrible server lag issues. (We can argue about the programming decision here to require a total download of the database to the map, but it's moot. That's how it works and it's not going to change.) So they've restricted it to outside zones only, most of which already have the AH database loaded.

On the other hand, you can still use /vault while inside a base or mish, which makes it easy to make room for additional drops if you accidentally find yourself suddenly full on salvage. You just then have to remember to open the AH as soon as you exit the mission and clear your inventory.

I totally agree with you about the 15 second timer on self gleemails. I realize this is probably a tech/coding issue, but it's pretty annoying. I feel like I spend way too much time doing "maintenance" on my toons, shuffling inventory around to my crafter, etc. I'd love to see an "enhancement tray" type tech in gleemail, where I can just drag and drop my 20 items and then switch toons. In fact, I would (personally) be okay with a drop in the gleemail item limit to 10 items if we could just drag and drop.. having to switch toons twice as often would still take less time than waiting 15 seconds between each item!

(I should clarify that I'm happy for the gleemail function at all though.. a cumbersome system is better than none at all. And waiting "until they could do it right" would mean we still would have no way to transfer items across servers, except for the risky "list it on the market and switch quick" tactic.)


 

Posted

Quote:
Originally Posted by Freitag View Post
Display
  • A display issue which could lead to flashing graphics has been resolved.
Did this make it to live? Don't see anything about it in the live patch notes, but crossing my fingers.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by Snow Globe View Post
Base Vs Player? Amusing, but I didn't see any reports.
Actually, it was mentioned in one of the base threads for open beta.

Quote:
Originally Posted by AmazingMOO View Post
On the BVP bug...

It seems to be affecting only Villain Bases. I've chatted with another player on Victory who's villain base is attacking (and attackable), but not a hero.

The same is true for me. The items in my hero base are all flagged 'Ally', but the items in my villain base are attackable.
I believe Hero bases are affected.
At least, from what I've heard (I don't have defensive items in any of my own bases).

Quote:
Originally Posted by Badaxe View Post
Create a new room type so they only work in that room... a lot of people will be happy!
I DO LIKE this idea for future development

There has been a longstanding request by players to have a room type where defensive items will work against players.
On the other hand, players also want defensive items to "operate" (effects) but to be purely decorative (not affect players).

The idea of having a room type that toggles on the AFFECT would satisfy both camps, so those who just want the EFFECT would also get their candy.

As it currently stands, though, the bug is not ideal. I do not want to see the beautiful bases that folks have created using defensive items as decor sacrificed for it.

.


Quote:
Don�t say things.
What you are stands over you the while, and thunders so that I cannot hear what you say to the contrary. - R.W. Emerson
The BIG consolidated LIST for BASE LUV
YUMMY Low-Hanging Fruit for BASE LUV

 

Posted

And you wonder why a lot of your posts are nuked.....




"Well, there's going to be some light music and a short note of apology saying, 'The universe ended last week, we're really sorry, we don't know what you're doing here, didn't you get the message?'"- Steve Moffat

 

Posted

Quote:
Originally Posted by Garielle View Post
Did this make it to live? Don't see anything about it in the live patch notes, but crossing my fingers.
As of last night, no the flickering graphics/flashing and lag/FPS drop bug fix had not made it to the live server, which makes me a sad raptor. I am really looking forward to this fix. I count myself fortunate that I have thus far had remarkable patience with the bug.. I get so little time to play that I dare not sacrifice any of it for anything short of "literally unplayable" (like during the Chaos Event of 2009). 2-5 seconds of <1FPS with occasional 10-second bursts, with 10 seconds to 2 minutes of normal gameplay is ... well.. just barely bearable.


 

Posted

Quote:
Originally Posted by Sapphire7 View Post
As of last night, no the flickering graphics/flashing and lag/FPS drop bug fix had not made it to the live server, which makes me a sad raptor. I am really looking forward to this fix. I count myself fortunate that I have thus far had remarkable patience with the bug.. I get so little time to play that I dare not sacrifice any of it for anything short of "literally unplayable" (like during the Chaos Event of 2009). 2-5 seconds of <1FPS with occasional 10-second bursts, with 10 seconds to 2 minutes of normal gameplay is ... well.. just barely bearable.
Gahhh... I saw the build was the same, so was really hoping. I can play for a while, but after a couple of hours, the flickering/flashing begins and gets worse and worse until eventually I can't see anything at all without a reboot, which is not always feasible.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by Impish Kat View Post

I believe Hero bases are affected.
At least, from what I've heard (I don't have defensive items in any of my own bases).
Villain bases are affected as well. Upon walking into my base last night, every item that could be destroyed in a raid conned hostile to me: teleporters, teleport beacons, mediports, certain control and energy items, etc. I then added some defensive items because I knew about the bug, and they were also hostile as expected.

And yes, I'd also like a "Danger Room" feature to be added to bases at some point.


Positron: "There are no bugs [in City of Heroes], just varying degrees of features."