What's with ALL THE SERVER MAINT?!?!?!!??!!?
By
Aett_Thorn,
Posted on: 2011-09-30 06:15 in Player Questions
..
Quote:
|
Originally Posted by Mr. DJ
Considering we're transitioning into a new business model, I think it's understandable, it doesn't change the fact that you, me, and many others want to play right now, but it's understandable. Most of us have been here long enough to endure the large amounts of maintenance that comes with new releases, this is only topped off with how the game is changing.
|
Quote:
Ah my apologies I had not thought of our overseas heroes/villains. Personally it does suck, I know this but then again I'm not going to pretend I know anything about how to be a developer or how to run a mmo. This game is #1 on the superhero genre mmo it has survived ED, PVP changes, AE farms, and a ton of other things that people waved the flag of doom at, and it has grown.|
Originally Posted by Giant2005
I know of almost two dozen people who have quit due to this.
The downtime might not seem a big deal to those of you in America, but it is very significant in Australia. The OP's statement about the server being down more than it is up may be hyperbole but not so much down under. When it comes to Australian Prime Time, the game is down more than it is up. The subs lost might not seem very significant but trying to downplay their loss as non-existent isn't sensible nor logical at all. |
So I will be patient let the stuff be fixed/implemented and take all the doomsayers in stride.
Not saying you are, you just had a very valid point that overseas players are hit the worst. Good gawd could you imagine if they switched downtimes between the US and overseas the freakin moonbats would be out all over the place over here,lol.
Quote:
Hey, these threads only come up on days ending in "day"....|
Originally Posted by Emberly
Oh look, it's this thread again.
|
As for the OP....
Yes, downtime sucks. However, making ridiculous claims that the game is down more than up IS hyperbolic. 2 hours is not greater than 22 hours, at least not in this corner of the universe. While I can understand if this is your prime playing time (it is for me, here in the USA), ranting about it will not change anything. As explained earlier, the devs are more than sure to be taking this seriously; their livelihoods depend on keeping the game running smoothly as much as humanly possible.
A word of warning: We can probably expect a few days of maintenance next week as well; anyone who feels the need may want to prepare their rage-filled threads now.
I find your lack of signature disturbing.
Quote:
I'm too lazy but I am pretty sure last year when Going Rogue came out I posted how much downtime we could expect for patches based on past large releases. I think it was 19 days like this. So we have quite a few more to go over the next 2 weeks.
|
Originally Posted by Frost Warden
Hey, these threads only come up on days ending in "day"....
As for the OP.... Yes, downtime sucks. However, making ridiculous claims that the game is down more than up IS hyperbolic. 2 hours is not greater than 22 hours, at least not in this corner of the universe. While I can understand if this is your prime playing time (it is for me, here in the USA), ranting about it will not change anything. As explained earlier, the devs are more than sure to be taking this seriously; their livelihoods depend on keeping the game running smoothly as much as humanly possible. A word of warning: We can probably expect a few days of maintenance next week as well; anyone who feels the need may want to prepare their rage-filled threads now. |
total kick to the gut
This is like having Ra's Al Ghul show up at your birthday party.
Quote:
Or, C: The Devs are staying ahead of stability issues that comes with a massive overhaul of their infrastructure. Software development is absurdly hard, and it's flat out impossible to catch all issues in limited trial runs (simply because scale matters).|
Originally Posted by quickfire
So, by evidence it appears that either...
A. They have no choice. Means poor planning. B. They think it's a non-issue...like many here. The same guys that said the game is healthy as is, doesn't need F2P, didn't lose almost half it's playerbase....yep. Fans are the best people to take critical advice from. |
Quite frankly, this issue has had far less issues for me than any others I can think about (and I've been around for the vast majority of them). We've not had the global channels explode constantly for a month. We've not had multiple server crashes a day. We've not had rollbacks. We've not had a constantly lag-fest.
We also used to have regular maintenance every single week day morning (and then Freedom/Virtue crashing occasionally Sunday night), so the servers being down in the mornings is nothing new- except this time we know it's just temporary.
This style of thread springs up every issue... except, normally, it's demanding the Devs take the servers down and fix them, rather than stop trying to fix stuff.
Quote:
|
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
|
Quote:
So, are you saying that you understand the coding involved in the situation? That you could make a set-up that went from a payed subscription base to one that was Free to Play with a Subscription sub section, micro store, so on and so forth without any bugs creeping in?
|
Originally Posted by KalakasTank
Why is it that CoX(which has been around for years) is experiencing the type of issues that 99% of other games go through during their initial launch??
Here's are rhetorical question also... Why am I paying for this game when there is more down time than play time?? This is absolutely pathetic! |
Arakahs - Level 26 Mastermind
Lady Fayte - Level 50 Controller
Demintia - Level 50 Stalker
Quote:
Sensible or not, understandable or not, it does not change the point that it is probably bad timing since players that left the game are returning.|
Originally Posted by Kitsune Knight
Or, C: The Devs are staying ahead of stability issues that comes with a massive overhaul of their infrastructure. Software development is absurdly hard, and it's flat out impossible to catch all issues in limited trial runs (simply because scale matters).
Quite frankly, this issue has had far less issues for me than any others I can think about (and I've been around for the vast majority of them). We've not had the global channels explode constantly for a month. We've not had multiple server crashes a day. We've not had rollbacks. We've not had a constantly lag-fest. We also used to have regular maintenance every single week day morning (and then Freedom/Virtue crashing occasionally Sunday night), so the servers being down in the mornings is nothing new- except this time we know it's just temporary. This style of thread springs up every issue... except, normally, it's demanding the Devs take the servers down and fix them, rather than stop trying to fix stuff. |
This was not the time to be having these problems. I do not expect players to be as understanding as you are.
It's frustrating/annoying? for us all but I believe most of us are aware that these things happen and are necessary. I have heard less complaints re: downtime that I have regarding the bugs/stability issues they are attempting to correct.
Quote:
Did you not understand the phrase "scale matters"?|
Originally Posted by quickfire
Sensible or not, understandable or not, it does not change the point that it is probably bad timing since players that left the game are returning.
This was not the time to be having these problems. I do not expect players to be as understanding as you are. |
No matter when the returning players came, that would be when the problems showed up.
That said, players that will throw a hissyfit and leave over maintenance windows are perfect examples of the type of customers you don't want anyway.
Quote:
These problems are due to allowing them to return. That's what I'm trying to say. That's also the real reason why we had a 'VIP head start', to try to get as much of it cleared out before they started allowing the Freems/Preems back in... but many issues can't be found until they let the floodgates open.|
Originally Posted by quickfire
Sensible or not, understandable or not, it does not change the point that it is probably bad timing since players that left the game are returning.
This was not the time to be having these problems. I do not expect players to be as understanding as you are. |
You can only test in miniature so much before you have to go full scale. In the case of software, 'full scale' generally always means release. Betas, even open betas will only get you so far.
It's not like we just happened to have some issues just randomly appear in late September. These are due to i21 and Freedom's launch.
Quote:
|
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
|
Quote:
Which strangely enough is why we had the *VAST* majority of the "annoying downtime" before Freedom actually started (see the previous 2 weeks).|
Originally Posted by quickfire
Sensible or not, understandable or not, it does not change the point that it is probably bad timing since players that left the game are returning.
This was not the time to be having these problems. I do not expect players to be as understanding as you are. |
Todays downtime came with a 200MB patch, which to me at least, signifies one of 3 things..
1) New signature Story arc being loaded
2) The new Halloween Trial being loaded up ahead of schedule to be started over the weekend
3) A new power set being loaded up (Street Justice more than likely)
Of course, we cant get that stuff downloaded and the servers updated without a small bit of downtime...
Quote:
I agree with that sentiment. The timing is poor.|
Originally Posted by quickfire
Sensible or not, understandable or not, it does not change the point that it is probably bad timing since players that left the game are returning.
|
Quote:
| This was not the time to be having these problems. I do not expect players to be as understanding as you are. |
Look, we all agree that downtime sucks. It especially sucks during prime time. No one is arguing that.
[ @Zombie Fryer ][ @Zombie Smasher ]
| Home Server: Virtue |
Twitter: @ZFLikesNachos Save City of Heroes (Titan Network) [Successful "The Really Hard Way" runs: 4] [Click ^]
| Home Server: Virtue |
Twitter: @ZFLikesNachos Save City of Heroes (Titan Network) [Successful "The Really Hard Way" runs: 4] [Click ^]
Quote:
Well since the game doesn't require a sub to have an active account you must be paying so you can post on the forums. So feel free to complain all you like, it makes your money that much more fun to spend when the devs shut down the servers and go out for beers. |
Originally Posted by KalakasTank
Here's are rhetorical question also... Why am I paying for this game
|
Stuck at work - could someone please let me know how large is today's patch? Curious as to how big a download to expect when I get home.
TIA, and please let me know if excessive hyperbole is required to participate in this thread.
Quote:
OK, sorry for the WAY OT comment, but I have to ask.|
Originally Posted by Brillig
Did.....
|
Brillig, is your name a Jabberwocky reference?
OK, now please return to the ever popular, downtime debate.
Quote:
around 200mb from what I read
|
Originally Posted by LightSide
Stuck at work - could someone please let me know how large is today's patch? Curious as to how big a download to expect when I get home.
TIA, and please let me know if excessive hyperbole is required to participate in this thread. |
The OP is right! The game has been down at LEAST 3-4 times per week over the last month. Sometimes 2-4 hrs, MOST TIMES its 8+ hours. And a few days the game was down for over 20 hrs!
As great as Freedom is, us VIP members are paying for a Month of gametime, not three weeks of gametime. We are OWED at least 2-3 days credited to our account for all the time lost due to ridiculous maintenance and patching. All VIP members, that is.
Quote:
Is there any other Brillig? |
Originally Posted by Madadh
OK, sorry for the WAY OT comment, but I have to ask.
Brillig, is your name a Jabberwocky reference? OK, now please return to the ever popular, downtime debate. |
Well, I can't deny that problems occur. Nor can I deny that this certainly could have been something that couldn't be avoided.
All I can say to that, however, is that this isn't 2004. There are way to prepare for traffic that work pretty well...not perfect mind you, but certainly more effective than you might think.
But yes, even I have to concede this might be something that couldn't be avoided. Time will tell if it hurts the games rep.
I still feel right now it is a critical time for the game. Make or break sort of thing.
If people quit because of these downtimes, then they probably have also given up driving due to all that downtime at the pump.
Ford owes me money for the times I couldn't drive my car because it was gassing up.
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
Quote:
That's why I got a hybrid - less downtime.
|
Originally Posted by Zombie Man
If people quit because of these downtimes, then they probably have also given up driving due to all that downtime at the pump.
|
All this "new content" and can't get on to play with the constant downtime. I now see "daily downtime"...this is becoming truly frustrating for people that pay for this game. I could care less about people coming back or joining because its free. Don't forget the people that have been paying for years in order for this game to be where it is today...
and just for a minute I thought it was Thursday and I was late for work.....geez i hate a confusing still un-awake moment in the AM.
Quote:
2004? What magical new ways to prepare for load are you talking about that are that new, that everyone hasn't been using for a long time? Stress testing is fine and dandy, but stress testing only really works the best if you know very accurately how the servers will be hit. Every time things get changed, that usage model will change, and predicting how it will change is extremely hard (I'm always reminded of when the Invention system was first added... on Test, 'Boresight' was what everyone thought was going to be a very hot item... on live? people were deleting them).
|
Originally Posted by quickfire
All I can say to that, however, is that this isn't 2004. There are way to prepare for traffic that work pretty well...not perfect mind you, but certainly more effective than you might think.
|
Quote:
|
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
|
It's awesome!