Mac Issues


Desi_Nova

 

Posted

Ever since i21 has launched, I as a mac user have had nothing but troubles while trying to access the game, I have not had a single solid gaming experience - or one that has lasted longer then 30 minutes since the release of i21.

It started with launch day the NCsoft launcher not even recognising the new issue and claiming that the 'cider' download or w/e can't be found, 4 hours later I manage to sort it out.
I log onto the game play for 20 minutes then crash for entering paragon market, CoH wont load when clicking 'play now' tried repair/patching nothing works. Have to uninstall and re install CoX ... 2 hours later I log in 20 minutes into play I tab out of cox to put music on and when I tab back in its a blank screen.. just black or orange nothing but colour... So now apparantly I can't tab out of the CoH screen without having to reload. Now everytime I do anything that causes the game to crash i,e entering store or spending time in AP or any zone I have to unsintal the game and re install because it simply wont load. I just don't understand why they would make an issue go live that they KNOW is plagued with problems concerning Mac players.


@Psycho Jas

 

Posted

More than likely because more than 75% of the subscribers are not on Mac's. Holding off on something that 75% of your user base can use... Just so you don't upset the other 15% wouldn't make much financial sense either.

I'm not saying it's a good thing. I'm just saying it's a fact that you, as a Mac user, have to accept. Good of the many will always outweigh the needs of the few, even more so when money is on the line.

If you reversed those (admitedly made up) numbers, if Mac users represented the majority then they would most certainly 'hold back'.

*Shrug*


Maestro Mavius - Infinity
Capt. Biohazrd - PCSAR
Talsor Tech - Talsorian Guard
Keep Calm & Chive On!

 

Posted

This is a forum for asking questions. Questions that can be answered by other players of the game. Not a rant board.

I understand being upset, and if I were in your shoes, I probably would be pretty angry. However filling support tickets, and bug reports, let them know what you're experiencing, so that they can make sure they can get everything fixed is more likely to garner results than your current course of action.


 

Posted

Quote:
Originally Posted by Gemesis View Post
This is a forum for asking questions. Questions that can be answered by other players of the game. Not a rant board.

I understand being upset, and if I were in your shoes, I probably would be pretty angry. However filling support tickets, and bug reports, let them know what you're experiencing, so that they can make sure they can get everything fixed is more likely to garner results than your current course of action.
This right here yo


 

Posted

It sounds like your NC Launcher is out of date! You need to update that, because the old launcher (used for i20) had issues with the Paragon Market (when loading the Paragon Market, the Qt Framework is first initialized, which results in some extra registry entries being made in the user.reg file in the Preferences folder, which the older NC Launcher borks on upon parsing).

A lot of the issues CoH has on the Mac are the fault of Transgaming, as Paragon depends on them to patch/update/fix Cider whenever they encounter a new issue with it, and Transgaming doesn't appear to be incredibly responsive anymore.

(the current version of the NC Launcher is 1.0.20110913.0)


Paragon actually did hold off the Launch of i21 due to issues with the Mac client (hence them announcing the date at PAX like they originally planned, as well as the NCSoft Store removing all the boosters/expansions so long before the release!), but eventually they had to push it out (and they fixed the launcher bug at the last minute, and the text error on the Paragon Market soon after that).

@MaestroMavius: Your math sucks! 75 + 15 != 100.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post

Paragon actually did hold off the Launch of i21 due to issues with the Mac client (hence them announcing the date at PAX like they originally planned, as well as the NCSoft Store removing all the boosters/expansions so long before the release!), but eventually they had to push it out (and they fixed the launcher bug at the last minute, and the text error on the Paragon Market soon after that).
Yay! So this means the Mac issue's are close to being fixed?
Quote:
Originally Posted by Kitsune Knight View Post

@MaestroMavius: Your math sucks! 75 + 15 != 100.
Oh no, Kitsune discovered my kryptonite!



Maestro Mavius - Infinity
Capt. Biohazrd - PCSAR
Talsor Tech - Talsorian Guard
Keep Calm & Chive On!

 

Posted

Quote:
Originally Posted by Gemesis View Post
This is a forum for asking questions. Questions that can be answered by other players of the game. Not a rant board.

I understand being upset, and if I were in your shoes, I probably would be pretty angry. However filling support tickets, and bug reports, let them know what you're experiencing, so that they can make sure they can get everything fixed is more likely to garner results than your current course of action.
/This

Of course the problems Mac users are having could be solved by simply buying real computers like the rest of the human race.


 

Posted

Quote:
Originally Posted by SoulTouch View Post
Ever since i21 has launched, I as a mac user have had nothing but troubles while trying to access the game, I have not had a single solid gaming experience - or one that has lasted longer then 30 minutes since the release of i21.

It started with launch day the NCsoft launcher not even recognising the new issue and claiming that the 'cider' download or w/e can't be found, 4 hours later I manage to sort it out.
I log onto the game play for 20 minutes then crash for entering paragon market, CoH wont load when clicking 'play now' tried repair/patching nothing works. Have to uninstall and re install CoX ... 2 hours later I log in 20 minutes into play I tab out of cox to put music on and when I tab back in its a blank screen.. just black or orange nothing but colour... So now apparantly I can't tab out of the CoH screen without having to reload. Now everytime I do anything that causes the game to crash i,e entering store or spending time in AP or any zone I have to unsintal the game and re install because it simply wont load. I just don't understand why they would make an issue go live that they KNOW is plagued with problems concerning Mac players.
In answer to your question... wait. What was the question?


 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
@MaestroMavius: Your math sucks! 75 + 15 != 100.
You do know that there is that other set of people out there that run the game on Linux (I am not one of them and do not think it is 10%).

Maybe that is there the missing math comes into play.


Arc 52555: Tower of Darkness
Arc 139668: Bob's Crazy Car Dealership

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
@MaestroMavius: Your math sucks! 75 + 15 != 100.
I just assumed MM was being overly generous in suggesting that Linux users accounted for 10% of the playerbase. I'd have guessed <1%.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Did you try updating the NC Launcher?

Try going into ~/Library/Preferences/City of Hero Preferences in Finder and deleting the file 'user.reg' file. Can you now start CoH? If yes, update your launcher, it's out of date. If no, then try deleting the rest of the files in that folder and try again.


Try some stuff proposed here and post results. Even if they don't work, saying so will give us information that could help fix your problems. Simply whining about it will accomplish nothing (unless you've got some cheese you need to eat... har har! ) But, in all seriousness... try it!


---
Linux users are a rounding error at best Best to not even acknowledge that they exist!


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

You tried deleting 'user.reg', then trying to launch the game (don't have the launcher running while you do this!)? You also tried deleting the Preferences folder? And what exactly do you mean by it won't launch? Please be specific... I know being vague is all fun and all, but it's not helpful to anyone (especially yourself).

Before we can know how to fix the problem you're having, we have to know what problem you're encountering, and we can only do that if you're willing to provide more information.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Macs use the same damn processors and etc. as a PC. The difference is that they can run Mac OS X (Pcs too but that requires doing some stuff that the average user may not want).

Pal, it's not that 'macs aren't good for CoH' - you're being ignorant here. It's the client that's a bloody mess.

I can run CoH and Rift (a 2011 game) on 2560x1440 resolution here on my Mac, all gfx settings turned to the max (ATI 6970M here). So yeah mac can run things other than Farmville. But that's on Windows, because, read well, the Mac OS X client is bad. I can run with max settings too but it will be less smooth and the client will lock up sometimes, which doesn't happen on Windows 7 - on the same Mac.

Ok that isn't exclusive to CoH, some other games are ported to Mac OS X via emulation tech and they don't always deliver, like CoH doesn't, but it's just sad the client is so bad. I prefer playing on W7 because of Mid's and etc but lots of people don't install Windows on their macs.


 

Posted

So you're saying the problem isn't with the game it's with something else the OP has installed on his Mac that interacts with the game. Something that was developed by Apple, the makers of Mac's.


 

Posted

When I was much younger, my grandparents almost always had some trays around with various nuts in them. I learned to appreciate the tastes of several different nuts I'd have never tried at the time.

Similarly, I've tried Macs using a few different Mac OS versions. I can appreciate some of the things they do very well, but get frustrated with some things they don't do as well. Since some of the programs I really like are Windows only, I'll stick with Windows. The few programs I've found that weren't natively written for Mac OS but were instead a port of a PC version have had too many problems.

Tangent: When I visited my grandparents and tried the different nuts in the trays, I found that I while I already loved pecans and peanuts, I loved cashews and walnuts. I though Brazil nuts were OK but not among my top choices. The older I've gotten, the less I like Brazil nuts.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
So you're saying the problem isn't with the game it's with something else the OP has installed on his Mac that interacts with the game. Something that was developed by Apple, the makers of Mac's.
If he's saying something, he would be saying that Cider sucks. Cider, the Windows emulator that was originally written for Linux named 'Wine' then forked by Transgaming under the name 'WineX' then renamed to 'Cedega', then ported to OSX.

CoH is, in short, using a Linux Windows-environment emulator. It cut the TTM down massively but, it's anything but an OSX client.


Making comments about OSX or saying to buy a 'real' computer is just flat out trolling, and not productive in the slightest.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
So you're saying the problem isn't with the game it's with something else the OP has installed on his Mac that interacts with the game. Something that was developed by Apple, the makers of Mac's.
No, you failed at reading comprehension, I kinda said the problem is the game client, that was developed by Transgaming or whatever. There are good actually game clients for Mac OS X (I'm not saying 'for Macs' since Macs can run Windows and do the same things as a PC), WoW is a good example, although I only played it for 1 month, I have friends who still play and say the mac client is good (actually Starcraft 2, even Diablo II back in the day - Blizzard always made good mac clients).

I must say tho, that I had not run the game for awhile, so I decided to test it (on Mac OS X, not Windows). The launcher self-updated, it also updated Cider, then the game itself, and I ran with an 8-man team full of masterminds and crabs and whatever makes the screen busy and no problems here, for about 1 hour.

And I didn't even care to close the programs I was running on Mac OS like Mail, Twitter, 2 browsers, iTunes, etc, so I don't know what the OP is talking about, all working fine here.


 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
You tried deleting 'user.reg', then trying to launch the game (don't have the launcher running while you do this!)? You also tried deleting the Preferences folder? And what exactly do you mean by it won't launch? Please be specific... I know being vague is all fun and all, but it's not helpful to anyone (especially yourself).

Before we can know how to fix the problem you're having, we have to know what problem you're encountering, and we can only do that if you're willing to provide more information.
Well clearly what the OP is asking you to do is tunnel into his/her computer and take it over so you can properly debug the problem. I mean if they actually wanted help or had like a real question they might give more info about what is wrong.


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
So you're saying the problem isn't with the game it's with something else the OP has installed on his Mac that interacts with the game. Something that was developed by Apple, the makers of Mac's.
In this case the more the OP speaks the more the problem sounds like a PEBKAC or ID ten T error. If it wasn't one of those the OP would take the time to actually describe the problem and the exact steps taken to attempt to fix it.

Oh and probably would have posted in the tech forum where there is less snark.


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by TerraDraconis View Post
In this case the more the OP speaks the more the problem sounds like a PEBKAC or ID ten T error. If it wasn't one of those the OP would take the time to actually describe the problem and the exact steps taken to attempt to fix it.

Oh and probably would have posted in the tech forum where there is less snark.
This. He'd have at least told us what OS version he's using or what Mac model he has, he wanted to start the good ol' 'We hate macs' argument.

That said, the Mac client is really bad. Had it close on me thrice today, did some more testing since I usually play on Windows. While it ran smoothly, more than I used to remember, it just closes randomly. The Windows client (on the same computer, my iMac) is just fine, I played for whole nights with no freezing issues.

Well it all comes down to what Kitsune Knight said:

Quote:
CoH is, in short, using a Linux Windows-environment emulator. It cut the TTM down massively but, it's anything but an OSX client.
And we all know how emulation sucks


 

Posted

Quote:
Originally Posted by Kioshi View Post
Your knowledge abouts Macs is so good.

Macs use the same damn processors and etc. as a PC. The difference is that they can run Mac OS X (Pcs too but that requires doing some stuff that the average user may not want).

Pal, it's not that 'macs aren't good for CoH' - you're being ignorant here. It's the client that's a bloody mess.
/this.

The hardware in some of the iMacs beats my work/backup system, hands down - and that system plays COH just fine. Not with all the graphics turned up, of course, but plays it pretty well.

The mac client - and I *believe* we were told the issue was partially with Cider, which means they have to work with Transgaming - has problems at the moment, as I recall. But it's not from "teh max suxor." A real, native OS X client (as opposed to game-in-a-wrapper) at least would keep them from having to work through a third party (and wait for any fixes from *them.*)


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
So you're saying the problem isn't with the game it's with something else the OP has installed on his Mac that interacts with the game. Something that was developed by Apple, the makers of Mac's.
No, something that was developed by Transgaming.

Programs which aren't using the Transgaming wrappers are generally decent under OS X. Native programs are fine; it's the dodgy wrapper that makes things exciting. (Well, that, and code that isn't taking the wrapper into account.)


 

Posted

Quote:
Originally Posted by Memphis_Bill View Post
/this. A real, native OS X client (as opposed to game-in-a-wrapper) at least would keep them from having to work through a third party (and wait for any fixes from *them.*)
but the idea of doing that would run up against the standard code rant.


On Justice
Global @Desi Nova Twitter: @desi_nova Steam: Desi_nova. I don't do Xbox or PS3

 

Posted

Quote:
Originally Posted by Desi_Nova View Post
but the idea of doing that would run up against the standard code rant.
No, actually, it wouldn't. I never said it would be *easy,* which tends to be what the SCR deals with. Just that they wouldn't need to run through a third party and be reliant on their not-really-emulation layer/wrapper. (transgaming.)

It *would* be a lot of work - quite honestly, they'd probably have to write at least 3/4 of the game from scratch, and probably do some more hiring. So if they started anything *like* this, it'd be more likely for a COH 2.


 

Posted

Quote:
Originally Posted by Kioshi View Post
Your knowledge abouts Macs is so good.

Macs use the same damn processors and etc. as a PC. The difference is that they can run Mac OS X (Pcs too but that requires doing some stuff that the average user may not want).

Pal, it's not that 'macs aren't good for CoH' - you're being ignorant here. It's the client that's a bloody mess.

I can run CoH and Rift (a 2011 game) on 2560x1440 resolution here on my Mac, all gfx settings turned to the max (ATI 6970M here). So yeah mac can run things other than Farmville. But that's on Windows, because, read well, the Mac OS X client is bad. I can run with max settings too but it will be less smooth and the client will lock up sometimes, which doesn't happen on Windows 7 - on the same Mac.

Ok that isn't exclusive to CoH, some other games are ported to Mac OS X via emulation tech and they don't always deliver, like CoH doesn't, but it's just sad the client is so bad. I prefer playing on W7 because of Mid's and etc but lots of people don't install Windows on their macs.
You're right. My bad. I am so out of touch with Mac (which really means, PCs running Mac OS, now, so is it really a Mac? Another thread perhaps) that I am bashing for no good reason.

My extreme apologies.

Please substitute 'Mac' with 'OS X', then in my previous posting. Otherwise, I'm still standing by the recommendation: Get a real gaming computer...which is to say, I suppose, get a real operating system?

/No, surely that can't be right... OSX rules in a lot of other areas, even I know that.


August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012