I feel...cheated


Aggelakis

 

Posted

I went into the store to buy the Cyborg pack. As everyone knows, it doesn't say what exactly is part of the bundle, so I assumed it was the same as the Super boooster, excluding the powers.

I was wrong.

Turns out, after buying the cyborg bundle for 400 points, turns out I don't get the auras with it! What the crap?

Am I wrong? I this a bug, or bait and switch?


 

Posted

Quote:
Originally Posted by Devlin_Quaid View Post
I went into the store to buy the Cyborg pack. As everyone knows, it doesn't say what exactly is part of the bundle, so I assumed it was the same as the Super boooster, excluding the powers.

I was wrong.

Turns out, after buying the cyborg bundle for 400 points, turns out I don't get the auras with it! What the crap?

Am I wrong? I this a bug, or bait and switch?
bait and switch.

The original booster packs are no more.


 

Posted

Quote:
Originally Posted by Devlin_Quaid View Post
I went into the store to buy the Cyborg pack. As everyone knows, it doesn't say what exactly is part of the bundle, so I assumed it was the same as the Super boooster, excluding the powers.

I was wrong.

Turns out, after buying the cyborg bundle for 400 points, turns out I don't get the auras with it! What the crap?

Am I wrong? I this a bug, or bait and switch?
So you thought you were going to get the old cyborg booster for less than what it actually sold for?

Yes you are wrong.

No it's not a bug.

No it's not a bait and switch. If it was advertised as the Cyborg Booster then it would be a bait and switch. But it's not, it's called the Cyborg Pack and the description makes no mention of any auras being included with it.

The Cyborg Auras are listed under Auras for 80 points.

The devs have been quite clear that the boosters would be broken up and no longer for sale.


 

Posted

Quote:
Originally Posted by Devlin_Quaid View Post
so I assumed
And there's your problem.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

Posted

Quote:
Originally Posted by je_saist View Post
bait and switch.

The original booster packs are no more.
You started off wrong but included something right.

Costume BUNDLES such as the Cyborg Bundle the OP posted are collections of the related thematic costume pieces found in what we previously received in BOOSTERS. BOOSTERS included additional items outside of costume pieces. As part of the intended design of the Paragon Market, BOOSTERS had their components decoupled in order to allow players the freedom to purchase only the parts they cared most about. Note: The BUNDLE: Cyborg COSTUME PACK has a description that says "COSTUME SET: Cyborg Inspired COSTUME pieces for Male, Female, and Huge characters." Costume is mentioned repeatedly to underscore that this includes costume pieces.

Costume BUNDLES sought to offer an advantage to players who like the costume piece components of the prior BOOSTERS without being charged for the other components of the BOOSTER.

If you believe that you are paying more *now* for the individual components of a BOOSTER than you would have paid had you purchased the BOOSTERs when they were released (or during the occasional BOOSTER sales), you are right. It costs more to purchase things separately.

There was no bait to be switched. No grift has been deployed in this transaction. The BUNDLE: Cyborg COSTUME PACK has a description that says "COSTUME SET: Cyborg Inspired COSTUME pieces for Male, Female, and Huge characters." Costume is mentioned repeatedly to underscore that this includes costume pieces.

Please take a moment before jumping to "Bait & Switch." There may actually be true examples out there. Outright incorrect accusations such as this detract from actual issues that may exist.

As always, CAPS are cruise control for cool.


Veridian Dynamics. Mistakes. We all make them. But sometimes mistakes lead to great discoveries. Mistakes are how we learn and grow... so we can do amazing things.
When you think about it, shouldn't you be thanking us for making mistakes? Veridian Dynamics. We're sorry. You're welcome.

 

Posted

Quote:
Originally Posted by Devlin_Quaid View Post
I assumed it was the same as the Super boooster, excluding the powers.
Quote:
Originally Posted by Forbin_Project View Post
So you thought you were going to get the old cyborg booster for less than what it actually sold for?
That doesn't sound like what he was assuming at all.

To be honest, I thought the bundles would contain ALL the costume parts, including the auras, as well, with the emotes, costume change emotes and power being separate. Doesn't make much difference to me though; I already bought all the boosters. I still think that the costume bundle should include ALL the costume parts.


@Roderick

 

Posted

Yea, assuming that the costume bundle would contain the costume parts isn't a huge leap. Separating auras from other costume pieces is arbitrary at best, and you cannot fault someone for not reaching the conclusion that they would draw that particular line.


 

Posted

Quote:
Originally Posted by rsclark View Post
Yea, assuming that the costume bundle would contain the costume parts isn't a huge leap. Separating auras from other costume pieces is arbitrary at best, and you cannot fault someone for not reaching the conclusion that they would draw that particular line.
As I keep saying, the store descriptions aren't good enough.

Anyway, here is a comparison for bundles/a la carte/original packs:

https://docs.google.com/spreadsheet/...3U3NNRUE&gid=3




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Roderick View Post
That doesn't sound like what he was assuming at all.
That's why I posted it as a question. I wanted to know what he actually expected to get for just $5 dollars when the original booster was $10 dollars. Self Destruct was the only power and that can't possibly be worth half the cost of a booster.

Quote:
To be honest, I thought the bundles would contain ALL the costume parts, including the auras, as well, with the emotes, costume change emotes and power being separate. Doesn't make much difference to me though; I already bought all the boosters. I still think that the costume bundle should include ALL the costume parts.
As far as what constitutes a bundle, we've known and have talked about it in various threads since July that the boosters were being broken up and we have had plenty of time to look at the store on the Beta server and see for ourselves exactly how the items were repackaged.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
...look at the store on the Beta server and see for ourselves exactly how the items were repackaged.
Just an FYI, the bundles weren't even on the beta server until last week, so finger-pointing there isn't really helpful. Not to mention the majority of the player base doesn't even have Beta installed, let alone up to date or willing to log in to it. Heck, the majority of the player base doesn't even visit the forums and so has no idea how to GET the beta server.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
As I keep saying, the store descriptions aren't good enough.

Anyway, here is a comparison for bundles/a la carte/original packs:

https://docs.google.com/spreadsheet/...3U3NNRUE&gid=3
Just at a cursory glance I can already tell you some of those are wrong. If you'd like assistance tracking down any errors, I'd be happy to when I have a minute.


@Draeth Darkstar
Virtue [Heroes, Roleplay], Freedom [Villains], Exalted [All Sides, Roleplay]
Code:
I24 Proc Chance = (Enhanced Recharge + Activation Time) * (Current PPM * 1.25) / 60*(1 + .75*(.15*Radius - 0.011*Radius*(360-Arc)/30))
Single Target Radius = 0. AoE Non-Cone Arc = 360.

 

Posted

Auras ARE costume pieces. It is NOT unreasonable to assume they'll be included.


@Arwen Darkblade
Proud Member of Hammer of the Gods and Sanguine Syndicate
Arc ID #86194 "Cry Havoc"
Arc ID #103934 "Dr. Thomas' First Day"
[URL="http://tobyfife.blogspot.com/"]Hero Girl[/URL] - my geek culture blog

 

Posted

Quote:
Originally Posted by Draeth Darkstar View Post
Just at a cursory glance I can already tell you some of those are wrong. If you'd like assistance tracking down any errors, I'd be happy to when I have a minute.
Feel free to send me a PM, but I've checked and double checked the numbers.

Edit:
Yeah, I haven't updated some prices to the new price list.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

I'm glad some people agree with me.

It's not that massive a deal. I wouldn't have bought the bundle if I knew I wouldn't get the auras, but what am I gonna do, demand a refund?


 

Posted

There's no Issue 21 feedback forum and I no longer remember what I'd mentioned in the beta forums, so over in I21 Bugs I made a thread about the store failing to describe what a bundle includes: link

While I think I stated three good enough reasons for the store to be accurate/descriptive, any suggestions to improve my argument would be appreciated.


 

Posted

Speaking of feeling cheated...

Do any of the costume packs contain things that weren't included in the Booster it's modeled after? IE, if I've bought all the boosters back when they were available, do I have all the costume pieces that the costume packs offer?

If so, than it is possible to purchase something you already have..


 

Posted

Quote:
Originally Posted by ArwenDarkblade View Post
Auras ARE costume pieces. It is NOT unreasonable to assume they'll be included.

Agreed. Especially considering there's what, just 3 of them in the Cyborg Booster. It's pretty reasonable to suppose that something which describe itself as a costume pack would include everything from the old Booster which was in the Costume Creator (ie the auras too), especially given any lack of clarification in the Products Description.


 

Posted

Quote:
Originally Posted by Draeth Darkstar View Post
Just at a cursory glance I can already tell you some of those are wrong. If you'd like assistance tracking down any errors, I'd be happy to when I have a minute.
I think I caught everything at this point, feel free to let me know if I missed anything.

Quote:
Originally Posted by Madadh View Post
Speaking of feeling cheated...

Do any of the costume packs contain things that weren't included in the Booster it's modeled after? IE, if I've bought all the boosters back when they were available, do I have all the costume pieces that the costume packs offer?

If so, than it is possible to purchase something you already have..
It shouldn't be possible to buy anything you have already unlocked. According to Clockwork 01, the best way to check costumes is through the tailor.

Quote:
Originally Posted by Carnifax_NA View Post
Agreed. Especially considering there's what, just 3 of them in the Cyborg Booster. It's pretty reasonable to suppose that something which describe itself as a costume pack would include everything from the old Booster which was in the Costume Creator (ie the auras too), especially given any lack of clarification in the Products Description.
It should be noted that the Paragon Market sells only 1 Cyborg Aura, leading one to think that all are unlocked with the same 80 PP purchase.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Devlin_Quaid View Post
I'm glad some people agree with me.

It's not that massive a deal. I wouldn't have bought the bundle if I knew I wouldn't get the auras, but what am I gonna do, demand a refund?
Although it may not be a "massive" deal, it is a deal if that extra dollar would have prevented you from buying the bundle and leads you to believe the practice of Paragon Studios may have been a "bait and switch."

The auras you seek will cost you an additional 80 points. At the most expensive rate of Paragon Points purchasable (400 points for $5), this breaks down 80 points per dollar.

If you wanted BOTH the BUNDLE-included costume pieces *and* the Auras, it will set you back an additional dollar. If you still desire the auras, buy it for a buck.

If you feel that the auras should be included in such a bundle, you may wish to address the "bait and switch" rhetoric and express your feelings about the Paragon Market distinctions involving Costume Bundle Components.

Additionally, I recommend commenting on the desire for additional Paragon Market product information as others have suggested in this thread. There will always be limits to how much detail they will provide but requesting more specific information is reasonable.

Lastly, one distinction that I haven't seen discussed is the difference in expectations for what a Costume Bundle will entail between current/legacy subscribers and new players. The new player expectation of what constitutes a normative Costume Bundle will often be defined by what they encounter in the market and not by a discontinued product offering such as the Booster packs. This will, as currently designed, often lead to them paying more for the equivalent of what would have constituted a Booster pack for Veteran players. Whether they consider auras an integral component of what a thematic Costume Bundle should be is a reasonable debate to present to the Devs.


Veridian Dynamics. Mistakes. We all make them. But sometimes mistakes lead to great discoveries. Mistakes are how we learn and grow... so we can do amazing things.
When you think about it, shouldn't you be thanking us for making mistakes? Veridian Dynamics. We're sorry. You're welcome.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
It should be noted that the Paragon Market sells only 1 Cyborg Aura, leading one to think that all are unlocked with the same 80 PP purchase.
To clarify, Paragon Market sells an option for Cyborg Auras - plural - for 80 Paragon Points, specifically indicating that more than one aura is unlocked with the same purchase.


Veridian Dynamics. Mistakes. We all make them. But sometimes mistakes lead to great discoveries. Mistakes are how we learn and grow... so we can do amazing things.
When you think about it, shouldn't you be thanking us for making mistakes? Veridian Dynamics. We're sorry. You're welcome.