Unable to log in (8/4 after maint)
By
akarah the hunter,
Posted on: 2011-08-04 06:29 in Player Questions
Check at the bottom of the server status page for when it was last updated.
For instance, mine says:
Updated: 2011-06-24 18:25:02 UTC
Where to now?
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Quote:
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Originally Posted by CoyoteShaman
It's now 24min past the end of the scheduled maintenance for today and all the servers are showing UP in the server status window, but I'm still unable to log in. Is it just me? When attempting to I get the following error message:
The game client was unable to connect to the login server. This may be due to a local network issue such as a firewall block, or may be because the login server is down for maintenance. Please check your network settings and try again, or check http://www.cityofheroes.com/servers/index.html for current server status. Note that since I'm posting this and seeing the server status I'm not having connection issues and since I was just playing last night I have no firewall problems. Is anyone else having this problem? Thanks. |
I can't get on either...I guess they are having a hella long maintenance.
Wish there was someway of knowing when the servers come back up.
Lisa.
So don't wait for heroes, do it yourself
You've got the power
winners are losers
who got up and gave it just one more try
***Dennis DeYoung
European Support (redname) just posted an announcement indicating maint was taking longer than expected and they had no ETA on completion. Server status page is obviously useless since the LUT is from freakin' June! Wow.
I guess we're just in a holding pattern.
--If we can have huge sig images, why can we have only five lines of text?
--...faceplanting like a Defender pulling an AV (Nalrok_AthZim)
Quote:
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Originally Posted by Techbot Alpha
...I have the patience of a coffee-fueled flea...
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This just got posted:
Quote:
| We have been made aware that this maintenance period will run longer than expected. At the current time we do not have a new Expected Finish Time. We will provide a further update if this changes. We thank you for your patience and apologise for any inconvenience. |
If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------
The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog
Must...get....into....game!
Almost 10am and still unable to enter game. Thought it was launcher but after updating that it's still no go. 
Did anyone get a patch update, or was this supposed to be a regular maintenance? Considering the shift to the NCSoft launcher only afterwards?
Thank you for the time...
@Travlr (Main) / @Tymers Realm (Test) 
Weekly maintenantce 04/08/2011
We have been made aware that this maintenance period will run longer than expected. At the current time we do not have a new Expected Finish Time. We will provide a further update if this changes. We thank you for your patience and apologise for any inconvenience.
I am sure running a MMO is complicated, but it just seems they get stuck with lots of unexpected issues. Couldn't they hire more talented folks who might be able to get ahead of problems and expect stuff?
Freedom
Mors Pedes - 50 MA/Regen Scrapper
Victory
Terra Tron - 20 Stone M/Invuln Brute
Quote:
Hahaha, wow. What do you do for a living?
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Originally Posted by Wartron
I am sure running a MMO is complicated, but it just seems they get stuck with lots of unexpected issues. Couldn't they hire more talented folks who might be able to get ahead of problems and expect stuff?
|
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I don't have a problem with the maintenance taking longer then expected... but it would be nice to have the server status actually showing the real server status.
I am wondering what happened on my machine to cause me not being able to log in... the servers are up? Thanks to all of you for posting the question and finding the opportunity.
I guess I will get ready for a meeting and play afterwards.
Quote:
I get rid of people who continually get surprised doing their jobs.
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Originally Posted by DumpleBerry
Hahaha, wow. What do you do for a living?
|
Freedom
Mors Pedes - 50 MA/Regen Scrapper
Victory
Terra Tron - 20 Stone M/Invuln Brute
I remember once upon a time the server page working..... What's up with why it doesn't any more? Or did they cut back on the help like many companies now days? Less people doing 2 times the work. It's nice that they are working on the game, but someone needs to tend to the website, too. lol
Quote:
All servers appear to be up, but the Login Server for Live is still down|
Originally Posted by Neo Shadowdream
I've made one that queries the servers directly: http://sgspaces.net/server_status/index.php
Servers may show up that are not, the script connects to the port the server listens on so it may not be fully up, but its far more accurate then the one on the CoH Site. |
Live LoginDown
FreedomUp
VirtueUp
VictoryUp
TriumphUp
ChampionUp
PinnacleUp
ProtectorUp
GuardianUp
LibertyUp
JusticeUp
InfinityUp
UnionUp
DefiantUp
ZukunftUp
VigilanceUp
Test LoginDown
Training RoomUp
Beta LoginDown
Beta ServerUp
Thursday August 4th 2011 02:10:21 PM UTC
Comic and Hero/Villain Culture
Saturday January 29th, 2005 (12:37 PM) ~ Monday August 9th, 2010
Those Who Lived It Will Remember Long after your Ban Hammer Crumbles and the servers flicker dead.
We Will Remember This One Moment In Time! ~ Shadow Ravenwolf
Glad you posted this, I thought it was my 'puter. Sad to be nostalgic for the Server Status page actually displaying server status, isn't it?
There was a message one of the times I logged in yesterday saying that the CohUpdater was going to be turned off today. Probably causing more problems than expected.
Edit: never mind...
Heh I just noticed the link they provide for the error message "The game client was unable to connect to the login server"... points to an invalid weblink.
The link they provide is:
http://www.cityofheroes.com/servers/index.htm
The official link is:
http://www.cityofheroes.com/news/ser...er_status.html
And the link that actually has the relevant information apparently is:
http://sgspaces.net/server_status/index.php
Would be nice if they
1) fixed the error message so it reported the correct official page link
2) fixed the part of the code on the server_status page that reports incorrect Last Updates (bottom right), and
3) included the Login Server on the server_status page, like the sgspaces.net link does...
Looks like login server just let me in too 
Maintenance is to last from 6am cdt through 2pm cdt..and then more maintenance from 6pm cdt through 8pm cdt. so basically all day for a lot of us...I say a partial refund is in order....
Quote:
But not in the industry? Programming is full of surprises, especially with something this complicated. Look how often Windows gets patched; introducing new content can change how existing content worked. Just nature of the beast...|
Originally Posted by Wartron
I get rid of people who continually get surprised doing their jobs.
|
As for the extended maintenance, it can cover a lot of ground: new hardware, replacing existing hardware, reboots, defrag, etc. A good network admin knows that any job can take longer than expected. You can try to plan as much in advance as possible, but you can't plan for the unexpected; it's just that, unexpected.
I find your lack of signature disturbing.
Quote:
That is for their websites, not the game.
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Originally Posted by MacOberon
Edit: never mind...
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Quote:
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Originally Posted by akarah the hunter
Maintenance is to last from 6am cdt through 2pm cdt..and then more maintenance from 6pm cdt through 8pm cdt. so basically all day for a lot of us...I say a partial refund is in order....
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At $15 a month, and an average of 30 days in a month, comes to 50 cents a day. As this is less than a day's worth of downtime, would you like the 25 cents as a check, or just a quarter dropped in the mail?
I find your lack of signature disturbing.
In!
It's now 24min past the end of the scheduled maintenance for today and all the servers are showing UP in the server status window, but I'm still unable to log in. Is it just me? When attempting to I get the following error message:
The game client was unable to connect to the login server. This may be due to a local network issue such as a firewall block, or may be because the login server is down for maintenance. Please check your network settings and try again, or check http://www.cityofheroes.com/servers/index.html for current server status.
Note that since I'm posting this and seeing the server status I'm not having connection issues and since I was just playing last night I have no firewall problems. Is anyone else having this problem?
Thanks.
--If we can have huge sig images, why can we have only five lines of text?
--...faceplanting like a Defender pulling an AV (Nalrok_AthZim)