The game ran out of memory and must now exit.
By
ATOFelix,
Posted on: 2011-06-13 06:06 in ALL ACCESS Gameplay Technical Issues Bugs
Most of the instablitiy that I have experienced comes from bad video drivers. 
Fixed by rolling back to a stable version.
I don't get these memory crashes. Its more of a case of tracking it down. Most of the ATI driver issues were tracked down because of ATI users posting info and being able to compare notes.
H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD
Quote:
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Originally Posted by Rodoan
Yeah, it matches mine too. I can practically guarantee a swift crash by playing my illusion/storm controller in the Lambda Trial's "indoor" content. It did not have the same results with my 5 other 50's, but has happened all but 1 time on my troller.
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I'm with these guys. 4 hours or less is pretty much typcial. Like them,
much less if I run back-to-back trials, or switch among a few alts.
You can test it for yourself quite simply. Log into a mission, go somewhere
safe. Leave it alone for x hours (4 & change is the max for me). I've tested
it on 3 different PCs (on my network), and a friend of mine has the same
issue on 2 of his (Win XP-SP3 for me, Win 7 for him)
I initially discovered that test while running a mish prior to a dinner-date.
After getting some gf aggro,
I decided to just leave the toon in missionand finish it up later.
So, date, and a movie, and came back to a crashed box. For me, it's 100%
repeatable in 4 hours or less of just parking in a mish.
Definitely less, doing actual stuff...
So, my take is, yep, memory leaks abound, once again...
Regards,
4
EDIT: I lied
Ok, actually, I misremembered the exact details (It had been quite awhile since I first stumbled into the situation).
The scenario I outlined above differs from what I *actually* did in two key ways.
1> It was an Ouroboros Arc, (Envoy of Shadows, I think???) not a simple/standard
mission.
2> I didn't park IN mission as previously noted. I completed the mission I was in,
and simply parked in Zone, expecting to head to the next mission when I returned
from dinner/movie.
SO, the updated test (which I did confirm again last night) is:
1> Grab an Ouroboros arc (I'm not sure the arc itself actually matters)
2> Park your toon in a zone somewhere and leave it logged in (I'm not sure the
zone matters either - I did it in King's Row last night)
3> In 3-4 hours, welcome to City of Crash...
Sorry for inadvertantly misconstruing the original scenario sequence and any
confusion that may have caused... My Bad... (attribute it to advancing years)
Regards,
4
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Count me in as well. I am running Win XP with 4 gigs of ram and two 500 mb Nvidia cards SLI'd together, and every few hours I get a crash. Sometimes there is no helpful message, but when I do it's usually the "game ran out of memory" error message.
What I have tried:
Restarting the computer after a crash.
Uninstalling a 3rd party fan speed software
Disabling programs that would run while I am in game, even though prior to the NCSoft Launcher I would have the same programs (and back then more) running and would never crash
Rolling back video card drivers
Lowering ingame GFX settings
Upgrading to 64bit and installing more RAM
Disabling the *censored word* NCSoft Launcher when running a game
And yet, I still continue to crash? Just sitting idle in Peregrine Island?
I don't want to leave the game, but being forced to use a launcher that causes memory to leak, leading to crashes every 15 minutes? I can't play a game like that unfortunately.
Just what in the world did that update two weeks ago do?
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I am also crashing frequently, I spoke with a friend who is a computer technician and he felt that the problem lies with windows XP. It only allows you to utilize 2G of memory according to him. Any memory that goes over this limit crashes. I am in the process of upgrading to Windows 7 and adding an additional hard drive to facilitate this upgrade and if it solves the problem will repost.
Yes, 32-bit Window apps have a 2GB limit (ignoring the magical handwavey stuff you can do with server apps) so in the big scheme of things it doesn't matter if you have 4GB or 16GB of memory in your Windows 64-bit box, the game can only use 2GB max.
There is also the issue of memory pool fragmentation. This is when, over time, due to allocating and freeing memory in the normal course of a program, the memory pool is left "swiss cheesed" and a request for memory can't be OKed because there is simply no free block of memory left big enough to comply with the request. Programs are rarely written to handle being told no by the memory allocator gracefully.
Now there are ways to minimize this with multiple pools and there are 3rd party memory allocation libraries that could be used but don't forget that this game is 7 years old and was probably in development for 2 years before that. I suspect that memory fragmentation wasn't as much of a problem back when the game only needed 256MB to run and ran well with 512MB in XP but after 7 years of increased costume parts and complexity, increased poly counts in the environment, improved effects and shaders, content generation, base generation, etc. that what once worked well for marathon gameplay sessions in 2004 could cause instability now.
I'm not discounting memory leaks or invalid references to already freed memory, that can does happen in released code, especially complex code churning a memory allocator, but I wouldn't discount the allocator pulling a "Sam Beckett" either.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
I have a very old puter (still has an agp card) and play for hours at a time. Seldom get laggy, but when I do I do 2 things: I hit my keybind for /reloadgfx and also hit my taskbar shorcut for ipconfig /flushdns.
This works for me. YMMV
�Many things worth doing in the world had been declared impossible before they were done.�
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I am the original poster. In order to get rid of my game crashes I reinstalled Windows and upgraded from 32bit to 64bit. I now have 4 gigs of usable memory instead of 3 gigs.|
Originally Posted by Father Xmas
Yes, 32-bit Window apps have a 2GB limit (ignoring the magical handwavey stuff you can do with server apps) so in the big scheme of things it doesn't matter if you have 4GB or 16GB of memory in your Windows 64-bit box, the game can only use 2GB max.
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I am happy to report that the game no longer crashes. But there is still a memory leak - the 64 bit windows is just handling it better. My conclusion is still that COH needs to deal with memory better - or on the box it should say something like:
"MINIMUM 3 GB *FREE* RAM REQUIRED"
or
"WINDOWS 32 BIT NOT SUPPORTED"
Below is a screenshot of COH using 3gigs of ram on my 64 bit install after many hours of usage (something which is supposed to be impossible according to a previous post). Impossible or not - it should not be using this much.
[/URL]
That is exactly the kind of memory usage I documented with base editing.
I even documented it in intervals, such as when I was "working", just standing around, switching in/out of edit mode, and zoning in/out of base. The memory usage just keeps accumulating.
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Quote:
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Don�t say things. What you are stands over you the while, and thunders so that I cannot hear what you say to the contrary. - R.W. Emerson |
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I get this message after a few incarnate trials, while using /unloadgfx seems to lessen the chance of crashing, the crash can still occur. Also this problem for me started with the arrival of the new Launcher and the release if ish 20. My system is cutting edge in terms of hardware and runs Win XP 4GB of ram and all other programs work fine so I know it is not my system.
Plug the memory leak!
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I know several people who have the same problem and they all stated similar responses: "None of this happened to this degree until we were forced to use the NCSoft Launcher"|
Originally Posted by Nericus
Also this problem for me started with the arrival of the new Launcher and the release if ish 20.
Plug the memory leak! |
I've tried every fix I know, and followed several suggestions. So in the end, I can blame my problems on the NCSoft Launcher.....but I am curious as to why some do not crash (or maybe they do but aren't telling) and they use the launcher as well.)
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Quote:
I can't give you one definitive answer. There are too many variables.|
Originally Posted by Nightphall
I've tried every fix I know, and followed several suggestions. So in the end, I can blame my problems on the NCSoft Launcher.....but I am curious as to why some do not crash (or maybe they do but aren't telling) and they use the launcher as well.)
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But the attempt at the short answer is:
No two computers (hardware and software together) are exactly alike.
I have a problem running Star Wars: Knights of the Old Republic 2 on my Windows 7 64 bit system for some reason. I have researched the issue. Tried everyone elses "fixes" to their issues (compatibility mode, Disable Visual Themes, etc.) and it still crashes at the exact same spot.
My best guess, is there an internal piece of hardware (as in, not video card, not memory, or anything else that I can swap without solder and a schematic) that isn't "playing nice." Now, I can't even guess as to if it isn't playing nice with Windows 7, or the game itself.
It could be manufacturing: Those that are crashing have hardware that pass quality tests, but aren't actually working properly (I have had memory modules in the past that act like this. Pass every test I can throw at them, and still not work right.) Or, oddly enough, it could be the people that aren't crashing that are in this boat.
It could be software: OS has one bit that never installs right, the NCSoft launcher is written to specs supplied by Microsoft but Microsoft sent the wrong version of the specs, for some reason the launcher doesn't install properly with their OS, etc.
And all of this is without even talking about additional programs interfering.
My best, educated guess, is that something in the visuals part of i20 and/or the NCSoft launcher isn't working as some computers expect. All of the crashes/lockups appear to be visual related. Admittedly, I had one freeze in the middle of a loading screen, but I am betting that it froze while trying to load a visual piece of code.
Sometimes changing video drivers to an older version fixes that. It did in my case.
I think it might be related to Core I<number> processors where they have the ability to do their own video processing if you do not have a discrete video card installed, not being properly disabled when you do install a discrete video card. (It is supposed to be automatic and non-user adjustable.)
But I'm just guessing here.
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Windows 32-bit OS's are supported. It doesn't require 3 Gb of free RAM.|
Originally Posted by _Spliffy_
or on the box it should say something like:
"MINIMUM 3 GB *FREE* RAM REQUIRED" or "WINDOWS 32 BIT NOT SUPPORTED" |
I have a Windows XP system with 2 Gb of RAM. Not 2 Gb Free, 2 Total. The game runs fairly well considering how old the hardware is. Do I need to turn down the settings on that system? Sure, I 'd be crazy not to.
Does it run as well as my newer computer with Win 7 64-bit, 6 Gb or RAM and an ATI 4850 graphics card? Of course not, and I don't expect it to. I'd be crazy to expect it to. But on the old system the game doesn't crash when I'm playing. Neither does the new computer.
Of course, I seldom play on the old computer anymore, unless I'm trying to test something specifically that people are reporting. Why would I play on it when I have a desktop and a laptop that both run rings around it when it comes to performance?
My Live game hasn't crashed in a several weeks, and that was with several things running in the background using memory, cpu cycles, and network bandwidth. I think it had been close to a week since I last rebooted the computer as well, so given those circumstances it wasn't surprising. I rebooted after that and haven't had any more game crashes since.
The Freedom server stress test didn't crash my game, but I had the sense to reboot before the session and not be trying to do other background tasks at the time.
The last game crashes I can absolutely recall were while I was logged in to the Beta server for a scheduled testing session.
Do I hear of other people crashing out of the game? Sure. Do I believe them when they say it happens? Sure.
Is it because the game requires 3 Gb Free RAM and isn't supported on 32-bit Windows? Of course not.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
This is like my problem also. Game crashes usually during map loads in Praetoria and Incarnate missions. http://boards.cityofheroes.com/showthread.php?t=263358
Windows 7 Pro SP1 32bit. AMD Phenom II X3 720 CPU 2.80 GHz. 4 GB RAM. GeForce 250 GTS. (275.33 driver). Gigabyte MA790X-UDP mainboard. No other cards installed. McAfee AV.
Physical Memory (MB)
Total 3326
Cached 1807
Available 2528
Free 799
freespace on Hard drive: 549 GBs
So the game can't be using all the memory on lowest settings.
Only the Antivirus firewall is also running and I have to mention I used to run Age of Conan (where nothing ever happens) and CoH concurrently (Alt-Tabbing) at max settings on both with no crashes ever anywhere in Vista with the same hardware. Also need to mention my computer runs every other game at full settings, no problems ever, even though the memory demands for those games are much higher than CoH's ever get.
Oh yeah, btw, this also happened before I installed the new NC launcher on last Tuesday.
Worth mentioning: On an Incarnate mission (Lambda) 5 of us CTD'd at the same instant. Was right after you enter the structure and go up a half-level to fight a war robot spawn.
Quixotik
"I did not say this. I am not here." -Guild Navigator
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According to that JPG the game has used over 12 HOURS of CPU time. Now considering it's only using 40% of the total CPU time, that means you've had the game running for over 30 HOURS. I'm going to say either something's rotten in Denmark or geez take a break and shut the game down. We don't need a "gamer dies in marathon gaming session of City of Heroes" story.
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Originally Posted by _Spliffy_
Below is a screenshot of COH using 3gigs of ram on my 64 bit install after many hours of usage (something which is supposed to be impossible according to a previous post). Impossible or not - it should not be using this much.
[/URL] |
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
I have the same exact problem as the OP, but I am running absolutely NOTHING (not even a virus protection program because the computer I'm on is purely for gaming) when I'm playing CoH. After a good thirty minutes to an hour of game play, the game will crash and the prompt will come up and say that it's because I ran out of memory.
I have a 3 gig system as well; I'm running windows xp. When the game crashes the systems manager says I was running at 2.12GB from just CoH running. That's crazy! I'm upgrading to Windows 7 64 bit right now. We'll see if that was a huge mistake or not.
Oh -- and when CoH isn't running, the virtual memory is at 0% and CPU memory is at 0-1%, so definitely something is wrong when the game is running.
Quote:
If upgrading to Windows 7 doesn't fix your problem, and you have an ATI card, you can try rolling back the video drivers. Go back one version at a time until about 11.2 or so. It has improved many players crashing problems. But the "magic number" is different for most people so it takes some trial and error.
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Originally Posted by Maxwell
I have the same exact problem as the OP, but I am running absolutely NOTHING (not even a virus protection program because the computer I'm on is purely for gaming) when I'm playing CoH. After a good thirty minutes to an hour of game play, the game will crash and the prompt will come up and say that it's because I ran out of memory.
I have a 3 gig system as well; I'm running windows xp. When the game crashes the systems manager says I was running at 2.12GB from just CoH running. That's crazy! I'm upgrading to Windows 7 64 bit right now. We'll see if that was a huge mistake or not. Oh -- and when CoH isn't running, the virtual memory is at 0% and CPU memory is at 0-1%, so definitely something is wrong when the game is running. |
Quote:
Well I thought i would get a 64bit OS and then get more ram, so I could at least hold off the leakage for a few issues.|
Originally Posted by Morgan Reed
If upgrading to Windows 7 doesn't fix your problem, and you have an ATI card, you can try rolling back the video drivers. Go back one version at a time until about 11.2 or so. It has improved many players crashing problems. But the "magic number" is different for most people so it takes some trial and error.
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I'll try the driver thing too
I have this problem also. Turning down the graphics helped a little bit. What helped most was changing the Audio to Compatability Mode, even though Audio was never a problem in the past. I still crash to desktop after entering the Lambda Facility and fighting the first Warwalker, but that was the only CTD yesterday.
Quixotik
"I did not say this. I am not here." -Guild Navigator
Quote:
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Originally Posted by Quixotik
I have this problem also. Turning down the graphics helped a little bit. What helped most was changing the Audio to Compatability Mode, even though Audio was never a problem in the past. I still crash to desktop after entering the Lambda Facility and fighting the first Warwalker, but that was the only CTD yesterday.
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Same. Turning the gfx all the way down stopped the crashes. but I didn't pay for an expensive computer and game that I bought every single booster pack for to play on the lowest gfx...
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After applying every fix and tweak that I knew and was suggested from others.....no go. |
Originally Posted by Maxwell
Same. Turning the gfx all the way down stopped the crashes. but I didn't pay for an expensive computer and game that I bought every single booster pack for to play on the lowest gfx...
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Crashes every 20 minutes. Even on the lower gfx settings. I honestly don't know what to do anymore.
*shrug*
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Quote:
Are you on a 32 bit OS too?
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Originally Posted by Nightphall
After applying every fix and tweak that I knew and was suggested from others.....no go.
Crashes every 20 minutes. Even on the lower gfx settings. I honestly don't know what to do anymore. *shrug* |
Quote:
Formerly.
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Originally Posted by Maxwell
Are you on a 32 bit OS too?
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Well I just DLed windows7 64bit, and it giving me the extra half a GB. It lasted me through a trial. I did an ITF after the trial, and I crashed at the computer part.
So far the only way I found to fix it is do what the prompt tells you too -- get more memory. The thing is, I have a feeling I'll be shoving more RAM into my computer for as long as I play CoH.
QR
This crash occurred for the first time ever on my system yesterday.
We had just finished running Citadel TF, which requires zoning for almost every mission.
The only thing I had actively running in the background was firefox (for the P-wiki), which has been my SOP for years.
Recently, I documented what I call the base memory leak. I suppose the issue is not technically a "leak", but rather an "accumulation". The accumulation is supposed to clear with zoning, but something is preventing that.
I can't help but wonder about the similarities in these issues.
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What you are stands over you the while, and thunders so that I cannot hear what you say to the contrary. - R.W. Emerson
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