Buying Boosters Multiple Times
By
Adeon Hawkwood,
Posted on: 2009-11-13 19:27 in CoH and CoV General Discussions
Quote:
They do, yes.|
Originally Posted by Westley
Or do the "idiots" really deserve to be parted with their money without getting any benefit from the loss?
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I wouldn't be against more disclosure in the account page, though it wouldn't help me at all (I have everything already, and will continue to have everything). But without that disclosure and/or detail, you have to exercise your gray matter before making the purchase. Especially if the dollar amount of said purchase represents an amount that is dear to you.
@Remianen / @Remianen Too
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Quote:
It's still something the system should be able to catch. Regardless of whether or not you think some people deserve to be monetarily punished, design flaws are still design flaws.
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Originally Posted by RemianenI
They do, yes.
I wouldn't be against more disclosure in the account page, though it wouldn't help me at all (I have everything already, and will continue to have everything). But without that disclosure and/or detail, you have to exercise your gray matter before making the purchase. Especially if the dollar amount of said purchase represents an amount that is dear to you. |
@Morac | Twitter
Trust the computer. The computer knows all.
Quote:
This is the main problem I see. I mean, it's cool to see all those codes on my account page, but it'd be nice to know =what= "perk" I purchased or applied on such-and-such date.|
Originally Posted by Westley
And none of the packs are actually NAMED in your account of course, they all go under the generic name of "perk".
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--NT
They all laughed at me when I said I wanted to be a comedian.
But I showed them, and nobody's laughing at me now!
If I became a red name, I would be all "and what would you mere mortals like to entertain me with today, mu hu ha ha ha!" ~Arcanaville
I have to agree with the OP here. I know on one occasion I have gone into the store and couldn't recall which boosters I already had and which I still needed. By the end of that trip I ended up buying and applying the science booster which of course I later learned I already had. It was no biggie as its not much money but I can't see where having a list of purchased/applied game codes could be a bad thing. Or even having the site check and confirm you really want to purchase that item twice.
"I think I'm cute. I've got gold medals.
I've got the moves that make them all tap out.
The Angle Slam, the Ankle Lock.
Marty Jannetty...still can't walk.
I'm just the sexy Kurt.
I'll make your ankle hurt.
I'm just the sexy Kurt.
I'll make your ankle hurt."
Kurt Angle
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*shrug* I don't see it as a flaw necessarily. Just like I don't think there needs to be big bold letters on my Motrin bottle telling me not to take more than the recommended dosage. If a person can't be arsed to log in to the game to check to see if they have the features attached to a booster or item pack, I don't feel any sympathy that they bought something they already had.|
Originally Posted by Morac_Ex_Machina
It's still something the system should be able to catch. Regardless of whether or not you think some people deserve to be monetarily punished, design flaws are still design flaws.
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Many supermarket receipts have heavily truncated entries that aren't always understandable. Would I feel upset if I bought two of a particular item because I didn't know I had bought the first one already? No, because I should've checked my bag(s) first. Does that mean supermarket receipts need to print the exact name (including flavor/variety information) on receipts? I don't think so. Would it be nice? Sure!
Bottom line is, I don't tend to immediately think any mistakes I make are someone else's fault. If I had paid attention or done the necessary checking, neither case would've happened. And while the former has never happened to me, the latter happens at least once a month so it's not like I'm immune to it. My immediate reaction is "I should probably pay closer attention", not "you need to print better receipts".
@Remianen / @Remianen Too
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I find that the vast majority (over 90%) are perfectly understandable. On the other hand, having the word 'perk' repeated a half-dozen times conveys no information.
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Originally Posted by RemianenI
Many supermarket receipts have heavily truncated entries that aren't always understandable.
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The Mentor Project
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It's like if the receipt just listed the word "food" instead of the food item, and only the cents part of the dollar value.|
Originally Posted by Ironblade
I find that the vast majority (over 90%) are perfectly understandable. On the other hand, having the word 'perk' repeated a half-dozen times conveys no information.
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| *shrug* I don't see it as a flaw necessarily. Just like I don't think there needs to be big bold letters on my Motrin bottle telling me not to take more than the recommended dosage. If a person can't be arsed to log in to the game to check to see if they have the features attached to a booster or item pack, I don't feel any sympathy that they bought something they already had. |
@Morac | Twitter
Trust the computer. The computer knows all.
Quote:
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Originally Posted by Morac_Ex_Machina
It's like if the receipt just listed the word "food" instead of the food item
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Bingo. I think that gets right to the heart of the matter, thank you. If they can't set up an automated system to ensure that we aren't wasting our money, at LEAST they could give us a way to make an informed decision ourselves while on the NCSoft site WITHOUT having to go into the game first to check whether this or that option exist on our characters.
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Can you go through a web proxy like anonymouse? Though I'd be careful about using credit card numbers via them I guess. |
Originally Posted by Leandro
And while they're making changing to the NCsoft store, make them remove the IP check that prevents me from buying any booster packs and instead tells me to check a "local retailer" (my "local retailer" doesn't even sell COH anymore, and getting time card codes from them was a royal pain; they don't even know what super boosters are).
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Otherwise, I guess you would need someone you trust living elsewhere to use your account details to buy it.
Hope you can get it!
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Thank you Devs & Community people for a great game.
So sad to be ending ):
I agree with the OP that the names of the perks (booster packs/costumes etc..) should be listed. In fact one of the items is descripted and as someone who has bought most of the extras, my list is basically:
- Retail
- Perk
- City of Heroes® Good Versus Evil Special In-Game Item Pack
- Perk
- Perk
- Perk
- Perk
- Perk
- Perk
Hope the OP got their money back but I'm wondering if the OP or anyone contacted the NCSoft support and enquired about it yet?
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If you actually READ, "the OP" in full, you'd know I don't really care. I'm well off, I can afford to waste the money. I just worry about those that aren't.
| Hope the OP got their money back but I'm wondering if the OP or anyone contacted the NCSoft support and enquired about it yet? |
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If you buy extra apples or steak-umms you can eat the extras. A copy pack does nothing. It takes money while giving no service or product in return.
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Originally Posted by RemianenI
*shrug* I don't see it as a flaw necessarily. Just like I don't think there needs to be big bold letters on my Motrin bottle telling me not to take more than the recommended dosage. If a person can't be arsed to log in to the game to check to see if they have the features attached to a booster or item pack, I don't feel any sympathy that they bought something they already had.
Many supermarket receipts have heavily truncated entries that aren't always understandable. Would I feel upset if I bought two of a particular item because I didn't know I had bought the first one already? No, because I should've checked my bag(s) first. Does that mean supermarket receipts need to print the exact name (including flavor/variety information) on receipts? I don't think so. Would it be nice? Sure! Bottom line is, I don't tend to immediately think any mistakes I make are someone else's fault. If I had paid attention or done the necessary checking, neither case would've happened. And while the former has never happened to me, the latter happens at least once a month so it's not like I'm immune to it. My immediate reaction is "I should probably pay closer attention", not "you need to print better receipts". |
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The store could check if there are any accounts under that master account which are capable of accepting the code. If they're all already upgraded, it should merit at least a warning before finalising the purchase.
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Originally Posted by Primal
I'm not sure the OP's concern is something the online store could really "catch", just because of the ability to have several accounts under one master.
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Hopefully those that aren't check before they purchase. I assume they would if resources were tight.|
Originally Posted by Westley
If you actually READ, "the OP" in full, you'd know I don't really care. I'm well off, I can afford to waste the money. I just worry about those that aren't.
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(unless they are less well off because they sent their savings to the widow of a Nigerian General and are waiting for their cheque to clear of course)
I agree with the OP. I don't understand why I have "PERK" instead of the name of the item purchased and applied, yet it will show me the last 4 numbers of that particular item code. I get the feeling that it is a half-finished, UNPROFESSIONAL attempt at creating a billing and purchasing site.
I personally like to have an ACCURATE, itemized list of all services or products I purchase. What would you say if your bank statements starting coming back to you with generic entries that just said "Transaction" that didn't give you any more information (including monetary amount!) so you can't verify and check off against your own records what has cleared and what hasn't?
To me, that is just shoddy business.
The buyer should be the one to know what he's bought but there are issues on NCSoft's part too.
Simply naming items "Perk" isn't really good enough and should be readily fixable.
We also need something in the Cossie creator (and optionally the UI too) to identify the various paid Add-Ons.
I'm guessing this is an historical thing: NCSoft have been kind of caught out by the popularity of the bolt on goodies so didn't forward plan too well.
Thelonious Monk
Quote:
This.|
Originally Posted by Scarlet Shocker
The buyer should be the one to know what he's bought but there are issues on NCSoft's part too.
Simply naming items "Perk" isn't really good enough and should be readily fixable. We also need something in the Cossie creator (and optionally the UI too) to identify the various paid Add-Ons. I'm guessing this is an historical thing: NCSoft have been kind of caught out by the popularity of the bolt on goodies so didn't forward plan too well. |
The whole window with item after item being listed as PERK, PERK, PERK, is why I always check in game before buying something. It needs to be fixed.
I also went and checked this time before buying the Martial Arts Booster. I remembered saying that I was going to get it last week, but wasn't sure if I bought it this week. So I logged in FIRST to make sure. Cause I don't trust NCSoft's page.
Blazara Aura LVL 50 Fire/Psi Dom (with 125% recharge)
Flameboxer Aura LVL 50 SS/Fire Brute
Ice 'Em Aura LVL 50 Ice Tank
Darq Widow Fortune LVL 50 Fortunata (200% rech/Night Widow 192.5% rech)--thanks issue 19!
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This is what I do too... why waste the money when its so easy to log in and trigger an emote? Of course.. I'm the weirdo who buys the packs as soon as they come out, thus I never have to remember if I got it or not.|
Originally Posted by Zombie Man
I do silly things like logging into my account and seeing if I can do the drinkpotion emote or have the scientist's smock or can access the super tailor.
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The only one I haven't bought is the Cyborg Pack.. but that's just because I know I'll keep miss-hitting that button that makes my toon go boom.. thus I'm being proactive and not giving myself the option to do so.
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Originally Posted by Tayla Ewa
The only one I haven't bought is the Cyborg Pack.. but that's just because I know I'll keep miss-hitting that button that makes my toon go boom.. thus I'm being proactive and not giving myself the option to do so.
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Or you can always take the self destruct power and take it off of your power tray entirely... or put it in like tray 7 or something...
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Or just say F it, and use it EVERY single time it's recharged no matter what you are doing in game at the time..|
Originally Posted by Westley
Or you can always take the self destruct power and take it off of your power tray entirely... or put it in like tray 7 or something...
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Some would call that insane behavior though.
What?
Why are you looking at me like that?
Blazara Aura LVL 50 Fire/Psi Dom (with 125% recharge)
Flameboxer Aura LVL 50 SS/Fire Brute
Ice 'Em Aura LVL 50 Ice Tank
Darq Widow Fortune LVL 50 Fortunata (200% rech/Night Widow 192.5% rech)--thanks issue 19!
If anyone does accidentally purchase the same booster pack twice, I encourage you to file a support ticket through the link in my signature. Billing will work with you on this issue.
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My list looks like:
Retail
DVD
Preorder
Retail
Collector
City of Heroes® Good Versus Evil Special In-Game Item Pack
Perk
Perk
Perk
Retail
Perk
Perk
Perk
Perk
Perk
Perk
Apparently, the GVE was the only one accurately defined. Generally sloppy token/offer naming, to be sure.
--NT
They all laughed at me when I said I wanted to be a comedian.
But I showed them, and nobody's laughing at me now!
If I became a red name, I would be all "and what would you mere mortals like to entertain me with today, mu hu ha ha ha!" ~Arcanaville
Quote:
Does it date me if I make a coffee pot reference?
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Originally Posted by NuclearToast
Perk
Perk Perk Perk Perk Perk |
Paragon City Search And Rescue
The Mentor Project
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Originally Posted by Ironblade
Does it date me if I make a coffee pot reference?
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uhuhuhuhuh.... you said "pot" ... uhuhuhuh
There should be a descriptive comment next to the word Perk, imo.