Why have the servers turned to crap?


AnotherDeadHero

 

Posted

I'm tired of getting mapserved at crucial moments while doing RWZ raids or TFs. This started at the beginning of July and this last weekend has been just worthless. It would be nice to have a stable connection on either the east or west coast servers. I've tried them both.

I know they upgraded the servers to Pentium 166s a few years ago, but maybe they should think about upgrading the network to at least 10baseT?


 

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I haven't had any issues except with very minor mapservers this weekend, which is a lot better than I expected. Maybe you should see about switching ISPs, especially since you say you have the same problems with both coasts?


 

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No problems here in the rural north of British Columbia. Sorry your connection isn't working that well for you.


 

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Originally Posted by BYiro View Post
I'm tired of getting mapserved at crucial moments while doing RWZ raids or TFs. This started at the beginning of July and this last weekend has been just worthless. It would be nice to have a stable connection on either the east or west coast servers. I've tried them both.

I know they upgraded the servers to Pentium 166s a few years ago, but maybe they should think about upgrading the network to at least 10baseT?
wow, that post is full of fail. not a single problem here in months, i would suggest you take a look at the consistency of you internet connection. if there was a problem with the servers, holy hell would break loose on the forums, but since it hasn't, this is YOUR issue, not the servers. and i'll assume the last bit was sarcastic, but you just come off looking like a basement dwelling angry loser. my suggestion? try to actually figure out what is wrong instead of getting all butt hurt and posting angry little rants.


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screw your joke, i want "FREEM"

 

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Quote:
Originally Posted by Traegus View Post
wow, that post is full of fail. not a single problem here in months, i would suggest you take a look at the consistency of you internet connection. if there was a problem with the servers, holy hell would break loose on the forums, but since it hasn't, this is YOUR issue, not the servers. and i'll assume the last bit was sarcastic, but you just come off looking like a basement dwelling angry loser. my suggestion? try to actually figure out what is wrong instead of getting all butt hurt and posting angry little rants.
Rather than jumping all over the guy for posting this, maybe you should have considered that perhaps some servers ARE having issues this weekend. Hop over to the Tech forum and there are multiple threads about server problems.


 

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Haven't see or heard anyone complaining online about being mapserved. I've just seen the usual lag complaints that occur every 2xp weekend.


 

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Stop saying it's on this guys end. It's not. Take a look at the tech forum. There are multiple threads there about the mapserver problems. I know quite a few people in addition to myself who have been having problems with the Mapserver. The problem is on NCsoft's end.


 

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Quote:
Originally Posted by Scythus View Post
Stop saying it's on this guys end. It's not. Take a look at the tech forum. There are multiple threads there about the mapserver problems. I know quite a few people in addition to myself who have been having problems with the Mapserver. The problem is on NCsoft's end.
Unless you are sitting in a chair right next to the OP you have no idea if the problem he says he is having is on his end or not.

So stop acting like you know where the problem lies.


 

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Quote:
Originally Posted by Scythus View Post
The problem is on NCsoft's end.
And yet, here we are, with lots of folks having no issues. Of course, nobody makes a thread to say "hey, no troubles here, aces!" so we don't notice.

The trouble here is really that some folks don't understand that there isn't just two "ends" to talk about. There's the player's end, NCSoft's end, and then there is the entire mess of internets between the two. It's entirely possible that something between the player and the servers is crosscocked and making life miserable. This means that there isn't much that NCSoft or the player can do. It sucks, but that's how it is. Of course, that's not to say all is perfectly well; I'm getting the odd ten-second mapserver problem every few hours during this extremely busy time but certainly not the epic issues some folks report.

tl;dr: If a problem happens for some folks but not for others, all using the same service, that means that it's probably not entirely caused by a problem on the service provider's end.


 

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Quote:
Originally Posted by BYiro View Post
I know they upgraded the servers to Pentium 166s a few years ago, but maybe they should think about upgrading the network to at least 10baseT?
The problem is either at your end, or between you and their servers. I, and many other people, have been having ZERO problems.


Paragon City Search And Rescue
The Mentor Project

 

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Quote:
Originally Posted by Panzerwaffen View Post
Rather than jumping all over the guy for posting this, maybe you should have considered that perhaps some servers ARE having issues this weekend. Hop over to the Tech forum and there are multiple threads about server problems.
He said it's been happening all month.


Paragon City Search And Rescue
The Mentor Project

 

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I've been fine in recent times, besides the odd crash when I'm not doing anything.

The problem's probably on your end.


 

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I had nothing but problems all weekend on Virtue,everyone on my team and ppl in other zones experienced the same thing,continual mapserve.
I contacted support and got the run around for two days saying it was my pc/modem/router.Finally after pointing out for the fifteenth time everyone else was experiencing it,a techie said they knew of server wide problems.I know when my stuff isn't workin now if support would recognize that their stuff has problems too we would have a better time.


 

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Quote:
Originally Posted by BYiro View Post
Anyone know how to lock a thread, or to get in touch with a Moderator? It seems those options have disappeared as well...
You mean like with the Notify Moderator button?



Also has a comment box, so you can state what you are notifying about.


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Originally Posted by Forbin_Project View Post
Unless you are sitting in a chair right next to the OP you have no idea if the problem he says he is having is on his end or not.

So stop acting like you know where the problem lies.
The same can be said to you :-).

To the OP - as some less snarky posters have already noted, this weekend there was an unusual load on some servers due to the double xp weekend. I know I saw it on protector, which was unplayable for me sunday morning when I normally have problems (1200 ms ping times, mapserver disconnects like crazy). However by sunday evening protector was back to normal for me (150 ms ping times, not problems). So take any problems you saw last weekend as possibly being caused by the 2xp weekend.

As for problems you saw before this weekend - here is the link to the general network troubleshooting thread, I would recommend running through the info here to see if there are network issues on your side that need to be cleared up:

http://boards.cityofheroes.com/showthread.php?t=120694

Ultimately if you DO have connectivity issues you will probably need to get your ISP involved and linked up with ncsoft support so that if there are problems on the ISP's end they can get them cleaned up.


Globals: @Midnight Mystique/@Magik13

 

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Quote:
Originally Posted by Ironblade View Post
The problem is either at your end, or between you and their servers. I, and many other people, have been having ZERO problems.
And you have no idea what you are talking about as the OP, I and many, many other people have been experiencing the same issues that he has been describing.

And since I am a network tech, I ran several packet traces and invariably the hang up happens once they hit the NCSoft servers.

So yes, the bottleneck is on the server side, not the client.

Probably an internal networking issue related to insufficient bandwidth for the amount of traffic that double XP weekend generated or inadequate system resources to support the number of instances running.


 

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Originally Posted by EricHough View Post
The same can be said to you :-).
Actually, no it can't.

I did not say the problem the OP was having was on his end. The only thing I said was that I did not experience any mapserving, nor did I see anyone complain about any mapserving while I was online. All I saw was the normal comments on lag which occur every 2xp weekend.

Judging by the responses here and in other threads where this topic has gotten mentioned very few people experienced any problems

If you had bothered to read the thread instead of apparantly picking one post at random to get snarky with you would have seen that, however that type of behaviour is probably too much to expect from someone posting on an internet forum.


 

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Quote:
Originally Posted by Emberly View Post
And yet, here we are, with lots of folks having no issues. Of course, nobody makes a thread to say "hey, no troubles here, aces!" so we don't notice.

The trouble here is really that some folks don't understand that there isn't just two "ends" to talk about. There's the player's end, NCSoft's end, and then there is the entire mess of internets between the two. It's entirely possible that something between the player and the servers is crosscocked and making life miserable. This means that there isn't much that NCSoft or the player can do. It sucks, but that's how it is. Of course, that's not to say all is perfectly well; I'm getting the odd ten-second mapserver problem every few hours during this extremely busy time but certainly not the epic issues some folks report.

tl;dr: If a problem happens for some folks but not for others, all using the same service, that means that it's probably not entirely caused by a problem on the service provider's end.
Quote:
Originally Posted by Ironblade View Post
The problem is either at your end, or between you and their servers. I, and many other people, have been having ZERO problems.
Quote:
Originally Posted by Prof_Backfire View Post
I've been fine in recent times, besides the odd crash when I'm not doing anything.

The problem's probably on your end.
This just isn't the case because everyone I regularly play with (who are spread throughout the country) as well as various people on the Broadcast channel HAVE BEEN COMPLAINING ABOUT MAPSERVING FOR AT LEAST THE LAST MONTH. The same complaints have been spotting the tech forum for the same amount of time. Hell, there's even at least TWO threads in Champion dedicated to this problem, a server that the Devs themselves have acknowledged problems with.

So you're just going to say it's all magically on our side? I don't think so.


 

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No but if those in Australia isn't seeing the problem but those in the states are, then it's implied that the problem is with one or more switches the US players go through that Australian players don't and not the game servers in general. Or do you think NCSoft wire transpacific players through a different switch?


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Posted

Quote:
Originally Posted by Traegus View Post
wow, that post is full of fail. not a single problem here in months, i would suggest you take a look at the consistency of you internet connection. if there was a problem with the servers, holy hell would break loose on the forums, but since it hasn't, this is YOUR issue, not the servers. and i'll assume the last bit was sarcastic, but you just come off looking like a basement dwelling angry loser. my suggestion? try to actually figure out what is wrong instead of getting all butt hurt and posting angry little rants.
Hey now - the main reason I come to these boards is because it is USUALLY populated with helpful, polite, intelligent, and often hilarious posters.

Please try to refrain from flinging around stuff like "full of fail"..."basement dwelling angry loser"..."butt hurt"...and "angry little rants".

It's just not helpful, hardly Heroic, and painful to read HERE on these boards.

This ain't GameFaqs or Gamespot here, young man, please try to keep it polite, supportive and helpful, k?

(p.s. with all due respect: One should always capitalize the first letter after a sentence-ending punctuation mark. Please?)


 

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Quote:
I don't think so.
This point here is where your problem lies. Your not thinking. You are just assuming that the difficulty the OP experienced is somehow on NCSofts end without any evidence to back it up.

Here's some advice. Take a deep breath. Count to 10, and stop jumping to conclusions. Cutting down on your caffeine intake is probably a good idea too.


 

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Quote:
Originally Posted by Forbin_Project View Post
This point here is where your problem lies. Your not thinking. You are just assuming that the difficulty the OP experienced is somehow on NCSofts end without any evidence to back it up.

Here's some advice. Take a deep breath. Count to 10, and stop jumping to conclusions. Cutting down on your caffeine intake is probably a good idea too.

Whoa, drop the caffeine? I don't know about that poster but I couldn't live without my 4 24oz diet Rockstars a day. I agree with the rest of it though. I live in AZ and only rarely have issues. I chalk most of it up to a bad hop somewhere and go about my business as best I can.


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Fail.

At numerous times there were freezes at virtue confirmed by entire teams, no exceptions, and many people saying the same thing with help and broadcast.

Just because some of you were not online during those or at different servers does not mean anything. He may be experiencing issues at his end but these are so widespread that they just gave the players ANOTHER double xp weekend.

These flames would not be here if the OP was not belligerent, but it does not make them more credible.


A game is not supposed to be some kind of... place where people enjoy themselves!