Discussion: Clarification on Character Transfer
By
5arge,
Posted on: 2007-08-20 14:58 in News, Events and Announcement Discussion
Thanks for the update. I am one of those anxiously waiting for this service to go live so it is nice to hear what progress is being made towards it. Do you need a guinea pig to try it live????? 
Thanks for the update Lighthouse. How does the current schedule/timeline for this service coincide with the Character Rename Service that is accompanying it?
Thanks!
Sign It : http://www.change.org/petitions/ncso...city-of-heroes
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Currently, our plan is to enable the Character Transfer service with no limitations.
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But can I transfer from the test servers to the live servers?
TA
Been Playing since Issue 3(Account Back Online)
Champion Server - For Life
Titanium Alloy- (50 SS/ELC/Mu brute)
Rendorul- (50 Em/ELC/Ghost brute)
Ventor The Sacred -(45 EM/EA/Ghost brute)
Platonic Shift -(43 EM/Stone/Mu brute)
Wish Master - (32 DM/Fire brute)
DexRon -(50 Fire/SS Tank)
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Currently, our plan is to enable the Character Transfer service with no limitations.
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But can I transfer from the test servers to the live servers?
TA
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They have already stated that this wouldn't be possible.
Sign It : http://www.change.org/petitions/ncso...city-of-heroes
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Thanks for the update Lighthouse. How does the current schedule/timeline for this service coincide with the Character Rename Service that is accompanying it?
Thanks!
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We plan for Character Rename and Character Transfer to go live at the same time.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
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Currently, our plan is to enable the Character Transfer service with no limitations.
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But can I transfer from the test servers to the live servers?
TA
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They have already stated that this wouldn't be possible.
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Correct, there will never be moves off the Test server to a Live server environment.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
I just hope the testing goes sooner than anticipated.
Lighthouse, is there anything other than moving characters back and forth on the test server that we can do to help out with testing? Anything specific we should watch for?
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Currently, our plan is to enable the Character Transfer service with no limitations.
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But can I transfer from the test servers to the live servers?
TA
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They have already stated that this wouldn't be possible.
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Oh ok, Thanks
TA
Been Playing since Issue 3(Account Back Online)
Champion Server - For Life
Titanium Alloy- (50 SS/ELC/Mu brute)
Rendorul- (50 Em/ELC/Ghost brute)
Ventor The Sacred -(45 EM/EA/Ghost brute)
Platonic Shift -(43 EM/Stone/Mu brute)
Wish Master - (32 DM/Fire brute)
DexRon -(50 Fire/SS Tank)
Thanks for the proactivity on this matter, Lighthouse.
A rare element in customer service...any industry, any service.
Repeat Offenders
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Currently, our plan is to enable the Character Transfer service with no limitations. There will be no restrictions on which server you can or cannot transfer too. Of course, if you have no free character slots on a server, you will need to make room before you can transfer there.
Our main goal with the Character Transfer service is to enabler customers to play on the server they want to with the character they want to with their friends. We are sensitive to population issues and will continue to closely monitor server populations and server performance. Should transfers be seen as a contributing factor to a less than optimal gaming experience, we reserve the right to restrict transfers in the future to address such concerns
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This is a disaster waiting to happen. The Freedom server already has a "less than an optimal gaming experience" due to its population size. We've seen the overpopulation problem on Freedom during Double XP weekend when players couldn't even log onto the server. Now the reality is that every day could be like Double XP weekend on Freedom.
Is this transfer of characters without server restrictions also going to be accompanied by a server upgrade? If not, the "we'll fix it if it breaks" philosophy contradicts your claimed sensitivity to population issues, because the population size of Freedom is already a known problem. Unrestricted server transfers to Freedom will only make an existing problem much worse.
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Currently, our plan is to enable the Character Transfer service with no limitations. There will be no restrictions on which server you can or cannot transfer too. Of course, if you have no free character slots on a server, you will need to make room before you can transfer there.
Our main goal with the Character Transfer service is to enabler customers to play on the server they want to with the character they want to with their friends. We are sensitive to population issues and will continue to closely monitor server populations and server performance. Should transfers be seen as a contributing factor to a less than optimal gaming experience, we reserve the right to restrict transfers in the future to address such concerns
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This is a disaster waiting to happen. The Freedom server already has a "less than an optimal gaming experience" due to its population size. We've seen the overpopulation problem on Freedom during Double XP weekend when players couldn't even log onto the server. Now the reality is that every day could be like Double XP weekend on Freedom.
Is this transfer of characters without server restrictions also going to be accompanied by a server upgrade? If not, the "we'll fix it if it breaks" philosophy contradicts your claimed sensitivity to population issues, because the population size of Freedom is already a known problem. Unrestricted server transfers to Freedom will only make an existing problem much worse.
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My suggestion is to not jump to the conclusion that everyone will be rushing to transfer ONTO the busy servers. I know of many people, including myself, that can't wait to get away from the crowds and lag and such.
This doesn't surprise me at all. Now if they mention that all new accounts will not be allowed to create characters on Freedom or Virtue, I could see them limiting copying under the same concept.
Doesn't work with the current "open" system as it is now.
Still here, even after all this time!
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With any new feature, we want to ensure that it is rock solid and ready before we make it available.
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*snort*
*snicker*
BWAHAHAHAHAHAHAHAHAHAHAHAHA!
Sorry, sorry. I'll be good.
Hehehe... 'rock solid'. In an MMO yet. Oh boy.
Yes, please do get this tested as thoroughly as possible. There's a lot of room for catastrophic game breakage here. Thanks for the update, LH.
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Currently, our plan is to enable the Character Transfer service with no limitations. There will be no restrictions on which server you can or cannot transfer too. Of course, if you have no free character slots on a server, you will need to make room before you can transfer there.
Our main goal with the Character Transfer service is to enabler customers to play on the server they want to with the character they want to with their friends. We are sensitive to population issues and will continue to closely monitor server populations and server performance. Should transfers be seen as a contributing factor to a less than optimal gaming experience, we reserve the right to restrict transfers in the future to address such concerns
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This is a disaster waiting to happen. The Freedom server already has a "less than an optimal gaming experience" due to its population size. We've seen the overpopulation problem on Freedom during Double XP weekend when players couldn't even log onto the server. Now the reality is that every day could be like Double XP weekend on Freedom.
Is this transfer of characters without server restrictions also going to be accompanied by a server upgrade? If not, the "we'll fix it if it breaks" philosophy contradicts your claimed sensitivity to population issues, because the population size of Freedom is already a known problem. Unrestricted server transfers to Freedom will only make an existing problem much worse.
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Before you cry that the sky is falling, Chicken Little, explain to me this. How is playing a new character on Freedom any different than playing a higher level character on Freedom?
To assume that every day is going to be like Double XP Weekend is so ludicrous as to not deserve even the remotest consideration. Give me a break.
If people want to play with their friends on a server, they will do it regardless. At least with server transfers we have the option of porting over some of our characters that are in the same relative range.
Did you ever think that allowing server transfers might be a way of equalizing server populations over the long term due to people filling their slots with characters they don't wish to delete? This has already happened in some groups like Repeat Offenders which is why they run on Virtue and Freedom.
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This has already happened in some groups like Repeat Offenders which is why they run on Virtue and Freedom.
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...and grabbing additional real estate on Justice too. 
Repeat Offenders
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Before you cry that the sky is falling, Chicken Little, explain to me this. How is playing a new character on Freedom any different than playing a higher level character on Freedom?
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What I'm concerned about is the increase of player population. Are you claiming that the population of Freedom won't increase when the server transfers go live?
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To assume that every day is going to be like Double XP Weekend is so ludicrous as to not deserve even the remotest consideration. Give me a break.
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Did you try playing on Freedom this past weekend? Check the Freedom forums regarding the server problems we had on just a regular weekend. We're perma-yellow as it is during peak playing hours. There were reports we hit red... on an uneventful weekend.
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If people want to play with their friends on a server, they will do it regardless. At least with server transfers we have the option of porting over some of our characters that are in the same relative range.
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Not everyone will be transfering servers to play with friends. There will probably be a good amount that will be looking to go where teams are easier to find.
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Did you ever think that allowing server transfers might be a way of equalizing server populations over the long term due to people filling their slots with characters they don't wish to delete?.
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Sure. I would love for this to result in equalized poplulation across the servers. What's wrong with an initial restriction on transfers to Freedom and Virtue until populations start to normalize?
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Thanks for the update Lighthouse. How does the current schedule/timeline for this service coincide with the Character Rename Service that is accompanying it?
Thanks!
[/ QUOTE ]
We plan for Character Rename and Character Transfer to go live at the same time.
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Thanks LH. I am actually more excited about the Rename functionality than the ability to transfer Servers.
I also agree with the theory that this will serve to rebalance server loads across all servers and not what some fear to be everyone cramming onto the most populated servers.
Sign It : http://www.change.org/petitions/ncso...city-of-heroes
Can't wait!!!
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My suggestion is to not jump to the conclusion that everyone will be rushing to transfer ONTO the busy servers. I know of many people, including myself, that can't wait to get away from the crowds and lag and such.
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That was my thought. Who in the world is going to be transferring TO Freedom? If anything, it's Virtue that'll have more trouble with overcrowding.
Arc #41077 - The Men of State
Arc #48845 - Operation: Dirty Snowball
I can't wait for this to hit the live servers. As soon as it hits, you will have my $20. Thank you Devs.
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My suggestion is to not jump to the conclusion that everyone will be rushing to transfer ONTO the busy servers. I know of many people, including myself, that can't wait to get away from the crowds and lag and such.
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That was my thought. Who in the world is going to be transferring TO Freedom? If anything, it's Virtue that'll have more trouble with overcrowding.
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Time to perch on top of a skyscraper in Triumph with a dry martini and voyeur 
I think I'll just wait and see what happens after transfer has been live for a while. Who know's, maybe Freedom will melt and Guardian's population will explode. Or there might just be a little shifting here and there but no major redistribution of players, at all.
Should be interesting to see what happens.
well the main problem ,with 2 exceptions of servers is NOT knowing how many people are playing on each server,not just the number of access or such, if i have 10 chars on a server and in a typical night I access each to say check sales on WW or BM,but only play my lvl 50 char, this means there is only 1 player on the server NOT ten due to the number of accesses,I would be stupid to pay any amount of money to move a "playing" char from a server that averages 400 players to one that only has 200
also in real life you have something known as min critical staffing,so on a server there would be min char playing, if eiter side of a server gets below a certain lvl of "active" chars,the game for that server could become almost unplayable,for example what if on a server the players left all like COH and hardly play COV(or the reverse) and I am a player that like to play the "lesser" side,am I to be "forced" to abandon chars that I have invested hundred of hours in because I can't find a right group?
I know this will be a sticky problem,and could get ugly,
Fluffy Bunny 1 Person SG
Rabid Bunny 1 Person VG
Both on Pinnacle
Hobbit's Hole 1 Person SG
Spider's Web 1 Person VG
Both on Freedom
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Currently, our plan is to enable the Character Transfer service with no limitations. There will be no restrictions on which server you can or cannot transfer too.
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Thank you.
~Wyrm
My postings to this forum are not to be used as data in any research study without my express written consent.
Please use this thread to discuss the below announcement:
We wanted to follow up on the recently announced Character Transfer Service and clarify which servers customers will be able to transfer to when the service goes live.
Currently, our plan is to enable the Character Transfer service with no limitations. There will be no restrictions on which of the live servers you can or cannot transfer too. There are no transfers off of the Training Room Test Server, only copies to it. Also, if you have no free character slots on a server, you will need to make room before you can transfer there.
Our main goal with the Character Transfer service is to enable customers to play on the server they want to with the character they want to with their friends. We are sensitive to population issues and will continue to closely monitor server populations and server performance. Should transfers be seen as a contributing factor to a less than optimal gaming experience, we reserve the right to restrict transfers in the future to address such concerns
The Character Transfer and Character Rename services are still in the testing phase. With any new feature, we want to ensure that it is rock solid and ready before we make it available. We are planning for these features to be available in several weeks time. That may shift if issues arise in testing. If it does shift significantly, we will update you here on the forums. We understand that there are customers who are very interested in these features and we are working hard to bring them to you as quickly as possible.
Thanks for your continued patronage and support!
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.