Where CoH went wrong


Adeon Hawkwood

 

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Originally Posted by Vyver View Post
Remember when Megas XLR was a popular show with good ratings, but was canceled because the brand-new CEO of CN "didn't get it".


thats a thing that happened
And it's not the first time that's happened.

Angel was getting the best ratings on CW and look what happened to it.

Just because high up are high ups doesnt mean they don't get panicky or make choices based on personal opinions.


BrandX Future Staff Fighter
The BrandX Collection

 

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Originally Posted by BrandX View Post
And it's not the first time that's happened.

Angel was getting the best ratings on CW and look what happened to it.

Just because high up are high ups doesnt mean they don't get panicky or make choices based on personal opinions.
And it would be a sin to not mention the most notorious popular show to ever get canceled





Firefly




Hopefully with Whedon's popularity directing the Avengers movies we can get it back.


 

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Long story short, We made some HUUUUUUUUGE blunders near the beginning that essentially changed the "Balancing" of powers to be weak and useless when nerfed for the longest time.

Only until around 2-3 years ago did the dev team realized that smashing 50 dudes with a fireball is badass and decided to just turn us all into olympian gods with laser beams. This actually made the game much more fun for me.

But sadly, ED was never removed for whatever reason (I assume they didn't know how.)


Though honestly, I think these things, while they would have made the game better, Would not have changed the selfish, ignorant, Overzealous, infuriating, distasteful decision NCsoft has decided to go with.



Shutting the game down wasn't the crime, It's the sheer spite.


 

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Originally Posted by Vyver View Post
And it would be a sin to not mention the most notorious popular show to ever get canceled

Firefly

Hopefully with Whedon's popularity directing the Avengers movies we can get it back.
Uh, it wasn't that popular - that's why it was cancelled.


 

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Originally Posted by DarkBlaster_NA View Post
Shutting the game down wasn't the crime, It's the sheer spite.
I haven't seen any spite from NCSoft. It's all coming from the other place.


 

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Originally Posted by Brillig View Post
I haven't seen any spite from NCSoft. It's all coming from the other place.
NCsoft's PR firm?


 

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Originally Posted by TimTheEnchanter View Post
NCsoft's PR firm?
tell you the truth, only seen a couple of announcements from them that either told the reason or was vague depending on who is it is asked.
I personally did not feel there was anything in those messages from ncsoft that were spiful or the definition of spite: a malicious, usually petty, desire to harm, annoy, frustrate, or humiliate another person; bitter ill will ; malice.


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

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Originally Posted by Evil_Legacy View Post
tell you the truth, only seen a couple of announcements from them that either told the reason or was vague depending on who is it is asked.
I personally did not feel there was anything in those messages from ncsoft that were spiful or the definition of spite: a malicious, usually petty, desire to harm, annoy, frustrate, or humiliate another person; bitter ill will ; malice.
If anything is petty/insulting, it's not the messages for me (unless the "response to SaveCoH" is a lie. It's that NCsoft never officially announced the closure of CoH themselves. In fact, if you go to their website, the closest thing they have to one is their response to the rallies. While one can technically call that their announcement, the fact that it took a month of whining to even get that, is unsettling. Equally unsettling is, would they have ever announced it themselves had SaveCoH not intervened? Or were they just going to let Paragon Studios deliver the shutdown message and take all the flak, while NCsoft sat in the background hoping nobody would notice?

It has a "let's just sweep it under the rug" ambience about it, that only got botched up because of those meddling kids.


 

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Originally Posted by TimTheEnchanter View Post
NCsoft's PR firm?
How dare you insult a Corporation? They are only following the one commandment of their religion, increase share holder value, as long as they hold to that one commandment they are sinless in the eyes of their Profit.

We, the lowly customers, are nothing in the eyes of a mighty corporation and are naught but blades of grass to cushion their feet as they march to Greener pastures. They owe us nothing and we should be grateful that they deigned to allow us to give them our money at all.


 

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Originally Posted by BrandX View Post
Don't mistake greatness with successfulness.

A good example is VHS vs Beta Max. Beta Max was better. VHS got all the business (porn industry being supported by VHS but not Beta Max, helped in that regard).
Define "better." Slightly better image quality, sure. Able to hold more than 45 minutes of footage? No.

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Advertising is another.

Subject matter is another. I know plenty of MMO players, who are more than willing to go around in armor (skimpy or not) wielding a sword, playing spellcasters, but the idea of running around as a superhero (with or without spandex) is just stupid to them.

I think with the recent successes of superhero movies, this could change for a MMO, but CoH suffers from being old and unknown. The others have their own failings going for them.
This is a huge, HUGE miss on NCSoft's part. The point here is not to cut and run but to double down. Make some kick-*** trailers and get them in theatres showing the various superhero movies.

"Be a superhero! Free to Play! Bonuses and even more content for Subscribers!"

Somewhere in the neighborhood of 100 million people worldwide saw The Avengers. Even if only .1% of those viewers checked out CoH, that's 100,000 people showing up.


The Alt Alphabet ~ OPC: Other People's Characters ~ Terrific Screenshots of Cool ~ Superhero Fiction

 

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Originally Posted by BrandX View Post
I don't think GR split the player base. It gave people a new zone to get ATs that werent available to the other side from the start. Tip missions did the same, and I found most prefered to just go the GR route.

But after GR, making the new tutorial, that turned Praetoria into a ghost town, and thusly GR looked like a waste of time. If the new tutorial had happened a couple of years down the road, that probably wouldn't have been the case.
GR went ghosty long before the new tute. Even on Virtue I barely saw anyone there. Implementing side-switching could've been done so much better than creating that entire new area. I suppose they did it to make more money from box sales, which is a good short-term strategy, but it was clear it was going to do the same thing to the playerbase CoV did.


The Alt Alphabet ~ OPC: Other People's Characters ~ Terrific Screenshots of Cool ~ Superhero Fiction

 

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Originally Posted by Ironik View Post
Somewhere in the neighborhood of 100 million people worldwide saw The Avengers. Even if only .1% of those viewers checked out CoH, that's 100,000 people showing up.
Doubt that would've ever happened though with Marvel being a rival comic company that is owned by one of the most powerful entertainment empires in the known universe.

Actually, not too long ago I was wondering if Disney taking over Marvel could've factored into the shutdown. Kinda like, "Well, now there's definitely no way in Hell we can compete. Might as well quit while we're ahead."


 

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Originally Posted by Evil_Legacy View Post
tell you the truth, only seen a couple of announcements from them that either told the reason or was vague depending on who is it is asked.
I personally did not feel there was anything in those messages from ncsoft that were spiful or the definition of spite: a malicious, usually petty, desire to harm, annoy, frustrate, or humiliate another person; bitter ill will ; malice.
I have to agree. The very little we've heard from NCSoft on this has been nothing but typical corporate PR fluff. At worst, it's an insult to one's intelligence, but spiteful? Nah.


"And in this moment, I will not run.
It is my place to stand.
We few shall carry hope
Within our bloodied hands."

 

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Originally Posted by TimTheEnchanter View Post
If anything is petty/insulting, it's not the messages for me (unless the "response to SaveCoH" is a lie. It's that NCsoft never officially announced the closure of CoH themselves. In fact, if you go to their website, the closest thing they have to one is their response to the rallies. While one can technically call that their announcement, the fact that it took a month of whining to even get that, is unsettling. Equally unsettling is, would they have ever announced it themselves had SaveCoH not intervened? Or were they just going to let Paragon Studios deliver the shutdown message and take all the flak, while NCsoft sat in the background hoping nobody would notice?
Possible they might have made the message anyways but just as possible that they wouldnt have. At this point, who knows for sure? If they made more announcements, would it have been viewed as petty/insulting and then in hindsight better off remaining silent? If they delivered the shutdown message themselves would Paragon Studios take the flak anyways for not telling us first or would NCSoft be viewed as even more cold/petty/insulting for going around Paragon Studios and not letting Paragon studios make the announcement? Even if today or tommorrow if they made one final announcement about thier decision, would that make the situation better or worse? Who knows. Depending on the reason, it might be better to not elaborate on it and make it any worse.

Like any road where a choice is made, there will always be what ifs, could have been should have beens would have been theories on if the other road was taken.

But so far what they have said seemed standard prcedure for major corporations. Most dont give a reason at all why they make a certain decision. Many seem to only address it because the media got ahold of the information. If the media never said anything about it, it is possible that they would have not said anything at all too, like the countless other products that are ended out the blue that sometimes not even realized is gone on a mass scale until years later when someone says "Say, whatever happened to that (insert product)." and someone replies "They stopped making those things years ago."


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

Posted

Quote:
Originally Posted by TimTheEnchanter View Post
Doubt that would've ever happened though with Marvel being a rival comic company that is owned by one of the most powerful entertainment empires in the known universe.

Actually, not too long ago I was wondering if Disney taking over Marvel could've factored into the shutdown. Kinda like, "Well, now there's definitely no way in Hell we can compete. Might as well quit while we're ahead."
What on Earth would that have to do with advertising in theatres? Disney doesn't control what ads are shown in front of their movies, nor does any studio.


The Alt Alphabet ~ OPC: Other People's Characters ~ Terrific Screenshots of Cool ~ Superhero Fiction

 

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Originally Posted by Ironik View Post
What on Earth would that have to do with advertising in theatres? Disney doesn't control what ads are shown in front of their movies, nor does any studio.
I've... seen things like that happen before with advertising. At least with businesses big enough to afford "forced marketing."


 

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Originally Posted by Evil_Legacy View Post
Possible they might have made the message anyways but just as possible that they wouldnt have. At this point, who knows for sure? If they made more announcements, would it have been viewed as petty/insulting and then in hindsight better off remaining silent? If they delivered the shutdown message themselves would Paragon Studios take the flak anyways for not telling us first or would NCSoft be viewed as even more cold/petty/insulting for going around Paragon Studios and not letting Paragon studios make the announcement? Even if today or tommorrow if they made one final announcement about thier decision, would that make the situation better or worse? Who knows. Depending on the reason, it might be better to not elaborate on it and make it any worse.
At best, it would've made the most sense for both sites to announce it on the same day, or within a very short time of each other. It certainly shouldn't have taken as long as it did. I'm just going by what I've seen other companies have done under similar circumstances with joint-projects.


 

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Originally Posted by TimTheEnchanter View Post
I've... seen things like that happen before with advertising. At least with businesses big enough to afford "forced marketing."
Yeah, there are so many spots per thing and some companies like Disney spend more on advertising in a month alone than what some companies make in ten years.

Why do it cost millions for a commercial during super bowl while any other day on the same channel it may cost a thousands? Because major companies are willing to pay premium for it that smaller budgeted companies cant compete with. That is why usually a person can basically know or have an idea of what companies will have a new commercial during the super bowl. Forced marketing. And even advertising goes by the standby of supply and demand.


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

Posted

Quote:
Originally Posted by Evil_Legacy View Post
Yeah, there are so many spots per thing and some companies like Disney spend more on advertising in a month alone than what some companies make in ten years.

Why do it cost millions for a commercial during super bowl while any other day on the same channel it may cost a thousands? Because major companies are willing to pay premium for it that smaller budgeted companies cant compete with. That is why usually a person can basically know or have an idea of what companies will have a new commercial during the super bowl. Forced marketing. And even advertising goes by the standby of supply and demand.
By law the biggest players aren't allowed to dominate the ad market. Which is why you see ads for local businesses during the Super Bowl.


The Alt Alphabet ~ OPC: Other People's Characters ~ Terrific Screenshots of Cool ~ Superhero Fiction

 

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Originally Posted by TimTheEnchanter View Post
At best, it would've made the most sense for both sites to announce it on the same day, or within a very short time of each other. It certainly shouldn't have taken as long as it did. I'm just going by what I've seen other companies have done under similar circumstances with joint-projects.
yeah.

But unfortunately it did, but the main question should be is "now what?" No matter what they say now, or dont say, those the time between those messages took too long for many people. So what could they possibly say that, assuming people are ready to actually listen to them, could make things better about their decison?

You know, I read that Glitch posting about that shut down and how their official response over it was mostly applauded for the way they handled it and from the looks of it, they always been in touch and more intune with the customer base. I just wonder why is companies with good service and communication skills usually end up being the smallest ones, with a small customer base, although tight, yet the cold hearted corporations that have "robots" hired for PR seem to rake in millions and in some cases billions? Shouldnt people be flocking to those companies with good customer services?


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

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Quote:
Originally Posted by Ironik View Post
By law the biggest players aren't allowed to dominate the ad market. Which is why you see ads for local businesses during the Super Bowl.
hm never noticed advertising from local companies during the Super bowl.


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

Posted

Quote:
Originally Posted by Ironik View Post
By law the biggest players aren't allowed to dominate the ad market. Which is why you see ads for local businesses during the Super Bowl.
Ah yes, you see local ad's for local people, but for the *national* ad slots, you will see the same ad at the same time. THAT is what the premium is for, and as the Superbowl is one of the biggest (if not THE biggest) US sporting event out there, it doesn't really surprise me that big money gets spent for ads on that day. You are pretty much guaranteed to catch more people than normal.

Having caught a few of the superbowls online in the past (shhh), I was suprised that I managed to get the *same* "big name" ad as a friend of mine, even though he was in Seattle, and I believe I was watching a stream from *somewhere*. There were different regional ads though.


 

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Originally Posted by Evil_Legacy View Post
But unfortunately it did, but the main question should be is "now what?" No matter what they say now, or dont say, those the time between those messages took too long for many people. So what could they possibly say that, assuming people are ready to actually listen to them, could make things better about their decison?
Oh, I'm not saying they should even try to now. The suspicions they've already incited, coupled with NCsoft's rather odd history... it is probably best that they don't try to sugarcoat it further now.

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You know, I read that Glitch posting about that shut down and how their official response over it was mostly applauded for the way they handled it and from the looks of it, they always been in touch and more intune with the customer base. I just wonder why is companies with good service and communication skills usually end up being the smallest ones, with a small customer base, although tight, yet the cold hearted corporations that have "robots" hired for PR seem to rake in millions and in some cases billions? Shouldnt people be flocking to those companies with good customer services?
Well I don't want to get into another big political debate about capitalism, but I'll just say that this is one of the reasons I didn't think the "vote with your wallet" argument was a fair balance between business and consumer. I think why the "evil" companies are the ones that have all the money and power, is because marketing is the driving force behind it all. Ever since the beginning of human trade, it has never been about whether or not the bean is magical (product quality), but who you can convince of it (advertising). Add mass-marketing to that kind of manipulative power and you have a rather unstoppable monster.

So in simple equations:

Great product + crap marketing = no sale.
Crap product + great marketing = gold mine.

Maybe I'm wrong about this having a detrimental impact on the economy, but I think it answers your question. It's practically the same as asking why the bad boys always get the girls. Simple. The bad boys focus more on the packaging of the product, and are always working on their sales pitch. Even after they're known to be liars, cheaters, and potential rapists, they're STILL the ones getting the girls.


 

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Originally Posted by TimTheEnchanter View Post
Oh, I'm not saying they should even try to now. The suspicions they've already incited, coupled with NCsoft's rather odd history... it is probably best that they don't try to sugarcoat it further now.
I think it seems that that is exactly what they plan on doing and have been doing by remaining silent since the second announcement.


Quote:
Originally Posted by TimTheEnchanter View Post
So in simple equations:

Great product + crap marketing = no sale.
Crap product + great marketing = gold mine.

Maybe I'm wrong about this having a detrimental impact on the economy, but I think it answers your question.
In the words of Metallica, "You know it's sad but true"


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

Posted

I know that as OP I have no control over the thread, but I'll still ask:

This thread was set up to discuss mistakes made in design and execution in the game. It really wasn't meant to be one more thread to endlessly discuss the shutdown and NCSoft and the Titan group and the SaveCoH movement and so on and so forth.

So, consider this a request, can that discussion be moved elsewhere?


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