GUI windows keep resetting after 11/10/11 patch
By
afocks,
Posted on: 2011-11-10 24:46 in ALL ACCESS Gameplay Technical Issues Bugs
Quote:
|
Originally Posted by ashlocke
while you devs are there nose deep in gui fixing, can you please punch the opacity bug in the face ...
The opacity bug is a real show stopper for me, i go blind trying to see anything in the default 53% opacity setting. I need mine to be at 90% or higher and remain there, otherwise i can't see a darned thing in them. Having to go into options to adjust it every time i zone is a frustrating nightmare of epic proportions! *shakes fist* (added the fist shaking for extra emphasis  ) |
This.
TargetOne
"If you two don't work this out RIGHT NOW, I'm turning this invasion around and going home!" - Emperor Cole
Quote:
Because this isn't a show-stopper. A show-stopper prevents people from actually getting in/playing the game.|
Originally Posted by Obsidius
Exactly. And forgive me Zwill, I'm not trying to kill the messenger, as it were. I'm just befuddled as to why such an issue wasn't a show-stopper.
|
You (and I mean collectively, not just Obsidius) need to appreciate the support and development paradigm. As people submitting requests and issues, we can attach an importance factor ("it's really important to me that this gets fixed!"), but it is up to the developers to ultimately prioritize it based on resources and urgency. What is important to you does not necessarily equate to show-stopping.
@Texarkana
@Thexder
Quote:
Ya think? What moron decided to send it live with this bug? I have a size 12 I'd like to put somewhere.|
Originally Posted by Zybron1
Perhaps this should have been addressed before pushing it to live?
|
Quote:
| Whatever reason they used to justify launching Issue 21.5 in this state, I know I'm not going to bother logging in until, at the very least, this one particular bug is squashed |
Yep - I'm getting this bug - I will just not play until I hear this pathetic, annoying game breaking bug is fixed.
I logged in with a toon to find the bug - I reset to my prefs - took an hours break after some respec fun and logged in to find the UI set to default again.
This needs sorting fast.
Quote:
So at what point in that paradigm does "testers beta test and report bugs, and said bugs get fixed before the code goes live" become irrelevant? |
Originally Posted by Texarkana
Because this isn't a show-stopper. A show-stopper prevents people from actually getting in/playing the game.
You (and I mean collectively, not just Obsidius) need to appreciate the support and development paradigm. As people submitting requests and issues, we can attach an importance factor ("it's really important to me that this gets fixed!"), but it is up to the developers to ultimately prioritize it based on resources and urgency. What is important to you does not necessarily equate to show-stopping. |
And before you respond about developers prioritizing bugs, bear in mind that this was not the only bug in this release, and while it's not a show-stopper, it - in conjunction with several other rather sever bugs (like bases attacking players?) - was severe enough to have at least delayed the patch.
And I do believe ALL of the severe bugs were reported in beta.
And to turn it around on you - just because it isn't important to you doesn't mean that it isn't important, as evidenced by the overall response.
The Scrappers' Guide to Dark Melee | Kheldian Binds and Strategies
Ah, this is nothing compared to what we have been dealing with for the last month where I work, with no end in sight. And yet, we all carry on anyway.
It's annoying, not game breaking. Just spend 2 minutes rearranging your windows, submit a bug report and go have fun. Or you can quit and have no fun.
Although the issue in question won't stop people from laying, it is certainly a sever QoL problem for the majority of players. Heck, just zoning last night caused all of the windows on my character's GUI to reset. Thank goodness I was just going into my base and not a door mission with a hot door.
However, he have a response on this issue, it certainly does have a high priority, and it looks like the issue will be fixed ASAP, possibly even today. That being said, I think this thread has served its purpose (to bring visibility to the problem and elicit an official response), so I'm going to request that a moderator lock the thread.
Same problem here; it's pretty obnoxious.
MA Arc: School Spirit #89349
Original member of the Dream Team Aeon, Virtue division
"A base here or there is a small price to pay for good mad science."--Arbiter Daos
http://boards.cityofheroes.com/showthread.php?t=277887
I will be sure to look in this thread tomorrow evening to see if a fix has happened.
This happens to me sometimes but I just reload my UI and it's all good. Can't promise it'll work for everyone but it's doing the job for me.
Setup: On a character with the UI set the way you like it, do /optionsave and /wdwsave. (You can also do /chatsave if you use multiple chat tabs, and /bindsave if you use custom binds).
Whenever you need to reset the UI, because of this bug or making a new toon or other reason: Do /optionload and /wdwload. (Optionally, /chatload and /bindload also.)
Skip
My Char. List and Market Transactions
HeroStats Developer
Legion of Valor
Iron Eagles
Quote:
As mentioned previously, it's driven by the release window and code is submitted approximately a week in advance. Unless it was truly a show-stopper, it gets pushed out.
|
Originally Posted by Smiling_Joe
So at what point in that paradigm does "testers beta test and report bugs, and said bugs get fixed before the code goes live" become irrelevant?
And before you respond about developers prioritizing bugs, bear in mind that this was not the only bug in this release, and while it's not a show-stopper, it - in conjunction with several other rather sever bugs (like bases attacking players?) - was severe enough to have at least delayed the patch. And I do believe ALL of the severe bugs were reported in beta. <snip> |
@Texarkana
@Thexder
Hotfix for this, please!
Throwing another complaint onto the pile:
It happens to me every time I zone. This is beyond annoying.
Wee Little Tank Girl, Wee Little Widow, Wee Little Clockwork
Quote:
Paragon Studios is located in California. The servers are in Texas.|
Originally Posted by LordAethar
However... brain missed a cycle and I had to re-read that... are you saying that the programming is done at a completely separate site from where the servers are stationed?
|
Quote:
| Is the compiled code physically transferred from site A to B |
Paragon City Search And Rescue
The Mentor Project
Quote:
that's too hi-tech! It has to be hand carved in megaliths and transported using Ancient Egyptian methods |
Originally Posted by Ironblade
Paragon Studios is located in California. The servers are in Texas.
It's reduced to microfiche and sent by pigeon. |
http://www.scene-and-heard.com/cov/covsig.jpg
Quote:
My first job in IT was to take punchtape from the local HR data entry station, and drive it to the central headquarters building in the next town over to be run into the PDP minicomputer system for payroll.|
Originally Posted by Ironblade
It's reduced to microfiche and sent by pigeon.
|
So, the pigeon thing isn't that inconceivable.
Quote:
Even worse is that the Chat window now completely ignores my opacity setting, EVEN when mousing over it. The only way I can get the Chat window to go opaque is to open up one of it's off-shoot windows (team, league, lfg, email, etc) and mouse over THAT off-shoot window. If I mouse back over the chat part of the window, it goes transparent again.|
Originally Posted by Ashlocke
The Opacity bug is a real show stopper for me, I go blind trying to see anything in the default 53% opacity setting. I need mine to be at 90% or higher and remain there, otherwise I can't see a darned thing in them. Having to go into options to adjust it every time I zone is a frustrating nightmare of epic proportions! *shakes fist* (added the fist shaking for extra emphasis
) |
*shakes fist*
I just really wish that every window would stay 100% opaque all the time. I'd resigned myself to having to mouseover windows to get them readable. But this is just. . . sigh. Please fix it. I know bugs happen. But please fix it.
There's not going to be any maintenance today.
This bug won't be fixed before next Tuesday.
The devs don't care.
http://boards.cityofheroes.com/showthread.php?t=277957
Quote:
|
Live Server Publish - Tuesday, November 15, 2011 The Live European and North American City of Heroes servers will be taken offline for a Publish on Tuesday, November 15, 2011. Start Time: 4:00 a.m. PDT /7:00 a.m. EDT / 12:00 p.m. GMT/ 13:00 CET Expected Duration: 5 hours Expected Finish Time:9:00 a.m. PDT / 12:00 p.m. EDT / 5:00 p.m. GMT/ 18:00 CET Patch notes for this publish will be available as soon as possible after the downtime. We apologize for the inconvenience and thank you for your patience. |
Mayhap I retired too soon in regards to this matter.
Quote:
Which still doesn't answer why these bugs weren't addressed in beta when they were reported. My remarks had nothing to do with anything being "pushed out." I understand development windows. What I don't understand is why so many major bugs weren't at least addressed during the testing period. They aren't exactly surprises that showed up the final week before release.
|
Originally Posted by Texarkana
As mentioned previously, it's driven by the release window and code is submitted approximately a week in advance. Unless it was truly a show-stopper, it gets pushed out.
|
The Scrappers' Guide to Dark Melee | Kheldian Binds and Strategies
Quote:
Having worked in IT for 3 decades now, I fully understand publish release constraints.|
Originally Posted by Zwillinger
Build schedules are a very tricky thing. We're not able to just pop code in and send it over to be published the same day. Usually we have to send builds for publishing at least a week in advance.
The ops team supports all NCsoft products, not just CoH. This requires rigorous scheduling which has to be adhered to. |
What I fail to understand is the complete lack of competent testing before this
crappy code gets pushed into a live build in the first place.
If the back-end release rules are so stringent, perhaps it would behoove the
devs to be more comprehensive in their up-front testing, rather than creating
end-user fiascos for the paying customers with every release...
The production manager who allowed this to go live should consider another
line of work...
4
I've been rich, and I've been poor. Rich is definitely better.
Light is faster than sound - that's why some people look smart until they speak.
For every seller who leaves the market dirty stinkin' rich,
there's a buyer who leaves the market dirty stinkin' IOed. - Obitus.
Quote:
|
Originally Posted by LordAethar
However... brain missed a cycle and I had to re-read that... are you saying that the programming is done at a completely separate site from where the servers are stationed?
|
Yes of course that is what he is saying. I thought everyone knew that the programming was done by Paragon Studios, in Mountain View California, and the servers were managed by NC Soft in Austin Texas.
Quote:
| but the ENTIRE codebase is transferred every time? I can't pretend to know how things are set-up there, but it sounds terribly inefficient, and I can easily think of several ways to improve the efficiency of the system. |
This confuses me too. It seems normal to me to set up a system where the code at the servers could be "patched" from a master server at Paragon Studios. Obviously, creating a server-side patch utility is more work, more code and something else that has to be maintained, so there's reasons not to do it, but it does seem like it would have been handy in this instance.
Probably other systems could be imagined. I.e., bring the servers up internally and then immediately apply one or more "hot fixes," before the servers are visible to the customers. And the UI issue does seem seem "hot fix" worthy to me.
All this with the proviso that I don't actually manage any large server farms. I *like* tossing stuff over the wall, thanks.
Not saying the release is excusable but...
If you have your window settings saved (using the incredibly easy "save window settings" button) it takes all of two clicks of the mouse to restore your window setting each time you encounter this bug. Annoying, yes, but game-breaking... hardly.
I give an evil glare to the devs for publishing an obvious bug but I stop short of crying bloody murder when a simple in-game setting can fix your screen for the time being.
The real crime with the publish is that the devs continue to force-feed their iTrial farms to us because since we don't like them they feel the need to entice us to play with shiny rewards and quicker complete times...
Quote:
African or European?
|
Originally Posted by Ironblade
Paragon Studios is located in California. The servers are in Texas.
It's reduced to microfiche and sent by pigeon. |
Where to find me after the end:
The Secret World - Arcadia - Shinzo
Rift - Faeblight - Bloodspeaker
LotRO - Gladden - Aranelion
STO - Holodeck - @Captain_Thiraas
Obviously, I don't care about NCSoft's forum rules, now.