Important Things To Know About I21 Release Day


bromley

 

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Originally Posted by Zombie Man View Post
True dat. And knowing our Devs, I'm sure if the Mac users missed out on that through no fault of their own, they'd extend the sale until Mac users could access it.
I would not count on that. I think it's very obviously being demonstrated to us right now, that Mac users are too small a group to matter for them over financial considerations.

It really is a bit of a big deal if this is not fixed by Tuesday.


 

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OOOrrrrr.....they could you know.....fix it. Thanks to the OP for this, however i am disapointed that its not a dev post at least explaining it and I am baffled as to why this is not fixed yet. Is it really that hard to fix, im no programmer so my understanding is a bit limited with this kind of thing but it does not sound like it should be a tough fix.

Id also like to add that this has been a known issue for weeks and that I am assuming I wont be able to skip the new tutorial till ive run a character through it. If I can skip it wont be a big deal but if I have to run through it to make a new character I ll be pissed because that means I wont be able to run a time manipulation character because of this.

This not being fixed is BS, plain and simple.


*readies fire extinguisher*

 

Posted

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Originally Posted by Vicar View Post
Id also like to add that this has been a known issue for weeks and that I am assuming I wont be able to skip the new tutorial till ive run a character through it. If I can skip it wont be a big deal but if I have to run through it to make a new character I ll be pissed because that means I wont be able to run a time manipulation character because of this.
You're not required to "buy" the Knowledgeable badge to complete the tutorial anymore. Not sure exactly how it works anymore, but, at least previously you could close the conversation with the NPC and reopen it and just say you'll do it later.


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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

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Originally Posted by Redlynne View Post
Gee ... you'd almost think that it would have been "smart" of Paragon Studios to recruit some Mac Community Members who are knowlegeable about these things EARLIER IN THE BETA PROCESS so they could have found out about these problems a lot sooner than they did, so they would have had more time to ... y'know ... fix them before going Live. Do we even *HAVE* anyone in our Mac Users Community who fits that description...?
I alpha tested the original mac client. Then I beta tested it. Then I watched it go live and was happy.

Then I was never invited to another closed beta again and I watched as the client turned into a buggy, crashing mess. Now yes, this is Transgaming's fault, but the game shouldn't have upgraded to the crap-tastic cider wrapper that came out about Issue 14 and it sure as HELL shouldn't have come down to THIS.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

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Originally Posted by Xenos View Post
I would not count on that.
And what do you base that on?

In the past, if technical problems kept players from getting a certain reward, the Devs have always, in every instance, extended the availability. Why would you think they would not do that in this case (if it is indeed the case)?


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Originally Posted by Zombie Man View Post
It's not *that* bad. See my above posts.
For someone who isn't affected in any way by any of this you sure seem to find all the reasons why other people shouldn't be unhappy about not getting what they paid for.

Also, it isn't my job (or Cuppa's [THANKS CUPPA, by the way]) to get the Mac client that Paragon sold to work.

If things don't work on Tuesday, I will be expecting a refund for the time I am unable to play. That seems the most fair thing that could be expected.


 

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Originally Posted by Zombie Man View Post
It's not *that* bad. See my above posts.
While I agree that poor access to the store isn't the worst thing in the Mac client, please note Cuppa's OP:

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Originally Posted by CuppaManga View Post
The Mac client version on live (4462) is NOT compatible with Issue 21. If you patch up to the new version, you will not be able to use the Paragon Store without crashing.

*Because the NCSoft Launcher does not appear to be capable of patching the actual Mac client (Cider itself) you will most likely be instructed by our community support reps to remove your existing Live client and install the new one from scratch. While in its spirit this is correct, it is also WRONG, and will cause you to lose all your character slot settings, saved costumes, architect missions, architect characters, screenshots, and demorecords.
If v. 4462 goes live in two days' time and Paragon advocates a clean install without some workaround for Mac users to protect their various saved files, there are going to be a lot of very angry CoH customers, who are likely to become former customers.

With previous versions of CoH when I was dual-booting, I'd occasionally swap files between the Windows and Mac versions, i.e. the Cider "C" drive contents, just to spare the re-downloading, but I'd have to back up my saved files as above. This swapping hasn't worked so well since the NC Launcher was introduced, but I'm willing to try it again come Tuesday if there isn't a better Mac option in place.


 

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Originally Posted by TrueGentleman View Post
With previous versions of CoH when I was dual-booting, I'd occasionally swap files between the Windows and Mac versions, i.e. the Cider "C" drive contents, just to spare the re-downloading, but I'd have to back up my saved files as above. This swapping hasn't worked so well since the NC Launcher was introduced, but I'm willing to try it again come Tuesday if there isn't a better Mac option in place.
I provided instructions for files swapping at the top of this thread.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

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Originally Posted by Zombie Man View Post
And what do you base that on?

In the past, if technical problems kept players from getting a certain reward, the Devs have always, in every instance, extended the availability. Why would you think they would not do that in this case (if it is indeed the case)?
It's not a reward, it's a discount. Which involves money. And right now it looks like financial interests matter more than our (minority) interests.


 

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Originally Posted by CuppaManga View Post
I provided instructions for files swapping at the top of this thread.
That's what I plan to do, mutatis mutandis, after downloading the Windows version via Boot Camp on my Mac and swapping that into the Cider wrapper "c_drive" folder. This used to work reliably, but the last time I tried this was with a version downloaded through the NC Launcher, which didn't work for some reason.

I'm definitely going to back up my prefs this time - thanks for that tip.


 

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I just want to clarify, this is something I should do even if I NEVER set foot (or mouse) in the store, right? Luckily I have a windoze laptop that I can access the store with but if I'm reading the instructions/OP right, it sounds like the updater is not going to work at all? That is, no matter what, I will HAVE to install the game as new and then "revert" to my original preferences as shown in OP? Even if I avoid the store completely on my imac?

....just wondering


 

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gee swell. i got a notice of new nclauncher. clicked it and now it doesn't work with my version of os 10.5.7 [last version i care to have on my machine].


'i used to have superpowers until my therapists took them away' random bumper sticker

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I won't guarantee this will work, but it might be worth a try:

1. Right-click the NC Launcher application and select Show Package Contents, then double-click Contents.

2. Open up Info.plist by dragging it to a text editor like TextEdit (it's in your Applications folder), BBEdit, or even Xcode if you have it.

3. Change the value below LSMinimumSystemVersion to 10.5.7 instead of 10.6.

This may cause the NC Launcher to crash if they didn't just forget to change the value back before compiling it.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

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Originally Posted by Kitsune Knight View Post
Unless Manga has information we don't, there's still the chance they'll have some fix out beforehand for the market and/or the launcher. I don't see what's the hangup with the launcher (other than likely having to get some other division in NCSoft to actually do something), the issue should be relatively easy to fix (the code base should be tiny in comparison to CoH/the Windows Launcher).

The Market is quite likely to be fixable via a tiny bit of tweaking to the page source (we already know some fonts work, so it shouldn't be too obscenely difficult to get the Mac version to just fall back to that known-working font).
No Kitsune. There was a post from Zwill. He said that it'll be approximately a WEEK before they patch the mac fixes. They aren't rolling it out live. As of right now, there are NO fixes. zip. Zero. Nada. That is to say.. there are no fixes that are rolling out with the LIVE version. They say they have fixes and are fairly confident that they work.. but won't be rolling THAT patch out for a week.


_______________
Mitey Marvel
"All that is necessary for the triumph of evil is that good men do nothing"

 

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Originally Posted by Dynamix View Post
No Kitsune. There was a post from Zwill. He said that it'll be approximately a WEEK before they patch the mac fixes. They aren't rolling it out live. As of right now, there are NO fixes. zip. Zero. Nada. That is to say.. there are no fixes that are rolling out with the LIVE version. They say they have fixes and are fairly confident that they work.. but won't be rolling THAT patch out for a week.
Can I ask where that post was? I might be helpful if I have start asking for credit/refund.

Thanks.


 

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Originally Posted by Dynamix View Post
No Kitsune. There was a post from Zwill. He said that it'll be approximately a WEEK before they patch the mac fixes. They aren't rolling it out live. As of right now, there are NO fixes. zip. Zero. Nada. That is to say.. there are no fixes that are rolling out with the LIVE version. They say they have fixes and are fairly confident that they work.. but won't be rolling THAT patch out for a week.
Quote:
Originally Posted by Zwillinger View Post
Here's where we currently stand:
  • We have a high level of confidence (based on initial internal testing last week) that the launcher issue has been addressed and *should be* live for tomorrow. There's still more testing to do, however barring any major issues, this should be ready very soon. I have requested regular updates regarding this and expect to hear confirmation this afternoon sometime. I'll let you know as soon as I do.
  • We believe we have addressed most, if not all, of the text issues in the Market. That's the good news. The not as good news is that we were unable to work these fixes into the release (i.e.; tomorrow's) build. This will go into the first publish following the release of i21, which should hit live servers sometime later this week. It will hit either Training Room or Beta before hand, so I'll update when it's in a test environment so everyone can check it out.

I do apologize that the Market issue is not going to be addressed prior to launch. If you wish to hurl insults at me, please commence at your convenience.

Thanks

-Z
Quoted from other Thread.

The text fixes should be live within the week, i.e. by the end of Friday, not next week. Sure, the Market may cause a crash if you stay in there too long. But once the dang thing is readable, making quick in-and-out purchases should be a piece of cake, and hopefully the crashing can be avoided until a permanent fix is found.

With all the mishagos of the past few weeks, I'll take "something" over "nothing."


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

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Originally Posted by Dynamix View Post
No Kitsune. There was a post from Zwill. He said that it'll be approximately a WEEK before they patch the mac fixes. They aren't rolling it out live. As of right now, there are NO fixes. zip. Zero. Nada. That is to say.. there are no fixes that are rolling out with the LIVE version. They say they have fixes and are fairly confident that they work.. but won't be rolling THAT patch out for a week.
Zwill confirmed that the mac client would be getting some love this very week. Pony up on some search-fu.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

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Originally Posted by Nalrok_AthZim View Post
Zwill confirmed that the mac client would be getting some love this very week. Pony up on some search-fu.
I'd love to see where you see that. His original post? The one where he says maybe?


_______________
Mitey Marvel
"All that is necessary for the triumph of evil is that good men do nothing"

 

Posted

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Originally Posted by Dynamix View Post
I'd love to see where you see that. His original post? The one where he says maybe?
Kitsune already posted it, but here it is again, with the important part highlighted.


Quote:
Originally Posted by Zwillinger View Post
Here's where we currently stand:
  • We have a high level of confidence (based on initial internal testing last week) that the launcher issue has been addressed and *should be* live for tomorrow. There's still more testing to do, however barring any major issues, this should be ready very soon. I have requested regular updates regarding this and expect to hear confirmation this afternoon sometime. I'll let you know as soon as I do.
  • We believe we have addressed most, if not all, of the text issues in the Market. That's the good news. The not as good news is that we were unable to work these fixes into the release (i.e.; tomorrow's) build. This will go into the first publish following the release of i21, which should hit live servers sometime later this week. It will hit either Training Room or Beta before hand, so I'll update when it's in a test environment so everyone can check it out.

I do apologize that the Market issue is not going to be addressed prior to launch. If you wish to hurl insults at me, please commence at your convenience.

Thanks

-Z


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
Kitsune already posted it, but here it is again, with the important part highlighted.
Please note the use of the word SHOULD. And I am sorry you all, but as I said in another post it is not acceptable that the LIVE version coming out today has none of the fixes in it that will be in this "up and coming" patch. Like I said, mac players pay for the game too, and with this patch are NOT going to be able to use the Market which is the corner stone of issue 21.

One week later, four days later, however many LATER is still later. And that.. is not.. head start.


_______________
Mitey Marvel
"All that is necessary for the triumph of evil is that good men do nothing"

 

Posted

Quote:
Originally Posted by Dynamix View Post
Please note the use of the word SHOULD. And I am sorry you all, but as I said in another post it is not acceptable that the LIVE version coming out today has none of the fixes in it that will be in this "up and coming" patch. Like I said, mac players pay for the game too, and with this patch are NOT going to be able to use the Market which is the corner stone of issue 21.

One week later, four days later, however many LATER is still later. And that.. is not.. head start.
There's a big difference between a redname saying "should," and "might" or "maybe" or "could very well."

We have Zwill with us and he's working his butt off to keep us informed. When did so many of the mac users turn into negative nancy's? I know we got the short end but we're getting it fixed now.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
When did so many of the mac users turn into negative nancy's? I know we got the short end but we're getting it fixed now.
Probably around the same time that you started thinking that "getting it fixed after it's posted" was acceptable as opposed to "I documented all of this in the middle of august during open beta".

I'm not arguing that it's getting fixed, what I am saying is that I PAY for the game. I am going to have no access (well access if I want to crash and not be able to play the game without intensively fixing the launcher again) to the Paragon Market to buy the stuff that Joe X, the PC user, will be able to do from day ONE. What surprises me more is that Mac users haven't become more infuriated at being told "wait. we'll roll your fix after."


_______________
Mitey Marvel
"All that is necessary for the triumph of evil is that good men do nothing"

 

Posted

Quote:
Originally Posted by Dynamix View Post
Probably around the same time that you started thinking that "getting it fixed after it's posted" was acceptable as opposed to "I documented all of this in the middle of august during open beta".

I'm not arguing that it's getting fixed, what I am saying is that I PAY for the game. I am going to have no access (well access if I want to crash and not be able to play the game without intensively fixing the launcher again) to the Paragon Market to buy the stuff that Joe X, the PC user, will be able to do from day ONE. What surprises me more is that Mac users haven't become more infuriated at being told "wait. we'll roll your fix after."
Except we did get mad. Very mad. Ask the moderators.

We're getting the fix now. Does it suck? Yes. Should it have happened? No. We can either kick and scream about it ad infinitum or we can move on and be cool and patient.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
When did so many of the mac users turn into negative nancy's?
There is nothing wrong with voicing criticism and frustration over this issue. This is a clearly inadequate situation that could have been avoided on a number of occasions, no matter whether they are working on it now or not.

I appreciate Zwillinger's efforts as much as the next guy, and I am sure that if it was within his powers he would have fixed it a while ago. But that is not the case and we don't have to like it.

I think it's more helpful if you let people express their feelings, especially when it is done in a wholly appropriate way, than to tell them to shut up.