launcher not working


Axe Maiden

 

Posted

so I go to get on tonight and my NCSoft launcher won't come up. I click it and nothing happens. I even went to it in the program files and clicked and nothing. Do I need to uninstall and reinstall?


 

Posted

Have you tried checking the Task Manager? If there are any copies of the NCSoft laucher running there, highlight and choose "End Process". Then try restarting the program.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
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Posted

I've suddenly had the same problem. Either nothing happens at all, or if I go into it and select Run as Administrator (I thought that might be part of the problem), it comes up saying Access is denied.

Any thoughts?


"Don't go away mad, just go away..." The best line Clint never said.

#406785 - Assisting the PPD

 

Posted

Access is denied thing happened as well. Looks like we got the same issue. When I get time I'll delete it and reinstall I guess.


 

Posted

I've found that it's possible to bypass the launcher and go straight into the game, but that'll only work until there's a patch.


"Don't go away mad, just go away..." The best line Clint never said.

#406785 - Assisting the PPD

 

Posted

This buggy crud had better get fixed come launch...


 

Posted

Make sure the launcher isn't open in the background with a dialog box opened. I noticed it started doing this for me when I installed the CoH Subscriber Beta. Worst case, you could simply reinstall the launcher (I don't think that'll ever force a reinstall of CoH... but not sure).


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

I've noticed this comes and goes for me. The Launcher locks up so I have to open task manager and kill it. I am then able to launch the game fine but next time I go to play the launcher is locked again.

For me it was doing it for a while then stopped for a period (worked normally) but after the last patch started locking up again. Not a big deal just a nuisance.


 

Posted

I've re-installed it, worked once and then happened all over again.

Safe to say i am not going to re-install the launcher every time I want to play the game. When I do my old trick when the old launcher used to die (launch the game directly) it refuses to connect to the login server...

More and more people seem to be getting it at the same time, hopefully someone will step in with some magic fix.


 

Posted

Are you starting the launcher and then clicking on the coh button or did you make a desktop shortcut for coh?


 

Posted

Having the same problem, then again i supose they paid naff all for the system off ebay so what should we expect, they've had our money and we cant get on half the time their happy.


 

Posted

Personally I've tried using the shourtcut and launching directly from the file with no joy. I can't do anything about it from the task manager because it doesn't even get that far!


"Don't go away mad, just go away..." The best line Clint never said.

#406785 - Assisting the PPD

 

Posted

Quote:
Originally Posted by _Fea_ View Post
Personally I've tried using the shourtcut and launching directly from the file with no joy. I can't do anything about it from the task manager because it doesn't even get that far!
So you have checked the task manager after it fails to launch to make sure some copy isn't running in the background? I've had the NCLauncher "do nothing" but still show up there.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Ok so what i've learned so far is...

It is not just me...
Don't bother to uninstall and reinstall the launcher...

Grrrrrr.. bummer...

Glad its not my snappy new lap top.


Controllers and Defenders RULE!
Guardian is home.

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Posted

Been having this problem for a couple days now.

If I click on the Launcher from my desktop or my start menu I get nothing. It doesn't appear on my Task Manager it's basically as though I never clicked it.

If I click on the Launcher icon in my Sys-Tray then I get the Launcher to appear in my Taskbar and it also appears on my Task Manager list but it does NOT pop up on my desktop.

This is getting ridiculous. I haven't played the game in nearly a week between Irene's power outage and this new little Launcher issue.


My mind wanders so often you've probably seen its picture on milk cartons. - Me... the first person version of the third person Steelclaw

 

Posted

Quote:
Originally Posted by Steelclaw View Post
Been having this problem for a couple days now.

If I click on the Launcher from my desktop or my start menu I get nothing. It doesn't appear on my Task Manager it's basically as though I never clicked it.

If I click on the Launcher icon in my Sys-Tray then I get the Launcher to appear in my Taskbar and it also appears on my Task Manager list but it does NOT pop up on my desktop.

This is getting ridiculous. I haven't played the game in nearly a week between Irene's power outage and this new little Launcher issue.
Sorry, but I have to confirm; Are you only checking the 'Applications' tab of the task manager, or have you looked through the 'Processes' tab? The process should be listed as NCLauncher.exe.


"My inner mind has become a reality-cracking overgod. He torments me! Help!"

 

Posted

Having the exact same issue tonight as above.

Have run from shortcut and from direct application.

Does not show up as running under apps or processes in task manager.

Ran fine last night and no new updates downloaded in between.

Guessing its related to server issues and somehow doing a "bootup" check, not finding what its looking for and then killing itself. THis is speculation of course.


 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
Make sure the launcher isn't open in the background with a dialog box opened. I noticed it started doing this for me when I installed the CoH Subscriber Beta.
I have exactly the same problem. Every time I launch the game now I have to start minimising windows and playing hunt-the-dialogue-box behind them.


Arc#314490: Zombie Ninja Pirates!
Defiant @Grouchybeast
Death is part of my attack chain.

 

Posted

Quote:
Originally Posted by Steelclaw View Post
Been having this problem for a couple days now.

If I click on the Launcher from my desktop or my start menu I get nothing. It doesn't appear on my Task Manager it's basically as though I never clicked it.

If I click on the Launcher icon in my Sys-Tray then I get the Launcher to appear in my Taskbar and it also appears on my Task Manager list but it does NOT pop up on my desktop.

This is getting ridiculous. I haven't played the game in nearly a week between Irene's power outage and this new little Launcher issue.
It's in your system tray? That means it's already running! Check using alt tab/minimizing all windows individually to make sure it's not actually open in the background. If you've installed the beta client, it'll first pop up a dialog (that doesn't make a task bar entry!) telling you it's about to bring up the UAC prompt (assuming you don't manually run it as Administrator- but you shouldn't), and it'll generally pop that up behind everything else!

Quote:
Originally Posted by Grouchybeast View Post
I have exactly the same problem. Every time I launch the game now I have to start minimising windows and playing hunt-the-dialogue-box behind them.
You should be able to just alt-tab to it. It's still annoying as hell, and just yet another reason that the NC Launcher is a horrible piece of crap (I've slowly grown to hate it).

Paragon... please tell NCSoft that their crappy launcher is pissing off your playerbase!


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Quote:
Originally Posted by The Grim Heaper View Post
Sorry, but I have to confirm; Are you only checking the 'Applications' tab of the task manager, or have you looked through the 'Processes' tab? The process should be listed as NCLauncher.exe.
BINGO!!! I missed checking the "processes" and it was hidden in there.

THANK YOU!


Controllers and Defenders RULE!
Guardian is home.

Vixen defined by urbandictionary.com:
Totally gorgeous and amazing human female. With the cutest smile and a sweet body. Loves partying and drinks a lot but is still incredibly smart. But be warned, may jump you unexpectedly.

 

Posted

Quote:
Originally Posted by VixenHealer View Post
BINGO!!! I missed checking the "processes" and it was hidden in there.

THANK YOU!
*facepalm*

Forgot to mention the processes tab.

General note - if something isn't showing up as a window, it generally won't show in Applications. So you check processes in problems like these.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

I've been having the same problem. For me, what usually works is to right click on the launcher running in my system tray and choose quit. Then I restart the launcher using the shortcut on my desktop. Occassionally I've had to reboot.

Definitely getting annoying.


 

Posted

Quote:
Originally Posted by Scorcharina View Post
I've been having the same problem. For me, what usually works is to right click on the launcher running in my system tray

Didn't read the whole thread but I have my launcher configured to exit after launching the game. So no problems with stuff running in the system tray. I have no background download either, but that's a small price to pay for stability.