8pm till 10pm Downtime, on my Friday evening?
By
ArcticFahx,
Posted on: 2011-04-14 19:36 in The European Lounge
Don't worry, we'll get a Haloween event out of this for sure.
Try looking at it this way... we get a Ustream Dev Chat at a reasonable hour instead?
Yeah, I know...
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Nah, they had Halloween for that last big downtime, I'm betting on... Pocket D Chalet being opened.|
Originally Posted by Fanservice
Don't worry, we'll get a Haloween event out of this for sure.
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Originally Posted by Master Zaprobo
Try looking at it this way... we get a Ustream Dev Chat at a reasonable hour instead?
Yeah, I know... |
Wow, some at Paragon Studio sure does like shafting Europeans. Why not hot fix at the regular mid day EU time downtime, and not slap bang in the middle of prime time on a Friday?
Brawling Cactus from a distant planet.
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I was on it with them for the 600-odd person stream (that was at 3am UK Time) and it was pretty okay - the issue tends to be the PC in question, and what else is running on it.|
Originally Posted by Zortel
uStream was lagging on Wednesday with 64 people in there, with the video stopping and starting and the chat window at several points bodysliding into the ethereal vapours. Dread to think what it'll be like with higher numbers and chat that moves faster than a weasel after peanut butter covered weasel lures.
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I guess the streaming software is a real bandwidth/resource hog. Since they've planne dit in advance, hopefully they'll be taking all precautions reasonable to make it a smooth stream.
Or not
If we could wait for this maintenance we would. The fixes that are going in are actually very important fixes to several mapserver crash issues which we felt to be important enough to get to live before the weekend. Obviously the time slot isn't ideal for the EU Community, and we did everything we could to get it earlier in the day (ideal would have been during our normal maintenance window starting at 5 AM PDT).
I hope that folks will join us via UStream tomorrow evening (morning for us) as we pass the time with whatever member of the dev team happens to stop by (it's usually a mystery who's going to pop in on the Coffee Talks...sometimes it's Doc Aeon, sometimes War Witch, and sometimes Sexy Jay pokes his head over our wall).
Thanks!
- Z
Andy Belford
Community Manager
Paragon Studios
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The ones I do from my desktop usually run fairly smoothly, as long as I remember to shut down whatever resource hogs I'm running (so basically nothing that's Adobe Air |
Originally Posted by Master Zaprobo
I was on it with them for the 600-odd person stream (that was at 3am UK Time) and it was pretty okay - the issue tends to be the PC in question, and what else is running on it.
I guess the streaming software is a real bandwidth/resource hog. Since they've planne dit in advance, hopefully they'll be taking all precautions reasonable to make it a smooth stream. Or not |
). We actually took a look at the "official" UStream cast and will be forgoing the laptop next time. It's going to be interesting to see how it goes with the next one, but we'll manage something with a more robust machine.
It's a shame, I figured that the laptop would be able to handle it because it was a pretty beefy little beast.
Andy Belford
Community Manager
Paragon Studios
The 600+ person one was awesome fun, and I'll hopefully be there tonight, digging for important answers again, like "is Ms Liberty homosexual?" (actually relevant to a story I have on the go).
And maybe I won't miss out on a freebie this time.
The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise.
; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*
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It needs a level shift to survive Incarnate scale chat |
Originally Posted by Zwillinger
It's a shame, I figured that the laptop would be able to handle it because it was a pretty beefy little beast.
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@Golden Girl
City of Heroes comics and artwork
I made a sarcastic comment on the last thread where fixes/issues resulted in EU losing their primetime.
The comment was maybe we in the EU should get used to having our primetime taken away from us.
Is this going to be the case from now on and maybe could be worse when we merge servers?
Would just like to know, as obviously if this is the case then I will not be-able to continue subscribing due to work commitments.
Isn't any good paying for a service that is only available whilst I am at work.
Too many 50's to list here's a few you may know.
Slazenger, Area51, Area53, Area54, Erruption, Mind Plague, Thresher, Sheath, Broadside, Debt
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Which is a fairly typical response from certain quarters. Of course, were the shoe on the other foot, said persons would be spitting bullets.|
Originally Posted by Slazenger
The comment was maybe we in the EU should get used to having our primetime taken away from us.
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Originally Posted by Slazenger
Is this going to be the case from now on and maybe could be worse when we merge servers?
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It really is, IMO, unacceptable. When you run a game that has servers specifically for a different timezone, they you need to adjust your maintenance schedule for that servers to take that timezone into account. If you're not willing to do that, there is NO point in regional servers.
Maintenance windows was one of the primary reasons for the EU servers in the first place...
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
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Well no, it's unlikely to get worse. We've had a unified downtimes ever since the EU offices shut down, more or less and this sort of thing is a rarity. This isn't something new happening due to the server farm merge or the upcoming list merge, it's been a reality for a couple of years now.|
Originally Posted by Slazenger
I made a sarcastic comment on the last thread where fixes/issues resulted in EU losing their primetime.
The comment was maybe we in the EU should get used to having our primetime taken away from us. Is this going to be the case from now on and maybe could be worse when we merge servers? Would just like to know, as obviously if this is the case then I will not be-able to continue subscribing due to work commitments. Isn't any good paying for a service that is only available whilst I am at work. |
It's still a mighty pain in the nads mind, and whomever decided to post an Announcement about no downtime for maintenance yesterday is looking slightly silly today.
Hopefully the next issue won't be so bug ridden that it requires developers to do silly things like patch a server just before the time period when they aren't in the office for 2 days and there are the most people playing the game (ie on a Friday afternoon).
I think the rollback issue last week was a tester to see how mad the Eu would get if they lost their primetime.
We couldn't have gotten mad enough?
Also what's the betting odds for the servers not to comeback on at 10pm?
Too many 50's to list here's a few you may know.
Slazenger, Area51, Area53, Area54, Erruption, Mind Plague, Thresher, Sheath, Broadside, Debt
I think it is a more than a little cowardly that there are official discussion threads for the smug hey no normal maintenance this week posts but when you screw the Europeans out of their primetime playtime (again!), that you can't start an official discussion thread and take the heat.
I'm sure there are pressing reasons for it - no-one patches on a Friday without 'em but I think you could really start treating your European players with just a little bit more respect.
| dave | onion | @davejb |
Has the time for this been changed? Because in game we've just had the
"[Admin] Attention! In 30 minutes, City of Heroes and City of Villains will go down for daily server maintenance. The "downtime" window is two hours long but maintenance may or may not take that entire time. We will have the game back up as soon as possible. Thanks for your patience!"
If the Americans don't know, it's only HALF PAST FIVE, which means the downtime is from 6pm till ?
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im in US and the popup came about 7 minutes ago, its half past noon right now for the east coast US|
Originally Posted by Kallandra
Has the time for this been changed? Because in game we've just had the
"[Admin] Attention! In 30 minutes, City of Heroes and City of Villains will go down for daily server maintenance. The "downtime" window is two hours long but maintenance may or may not take that entire time. We will have the game back up as soon as possible. Thanks for your patience!" If the Americans don't know, it's only HALF PAST FIVE, which means the downtime is from 6pm till ? |
it actually would have been more convenient for me had it been at the scheduled time lol
It is now from 6pm until 8pm UTC (with DST factored in).
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I guess you can't please everybody. I work lates all the time. 2pm till 10pm, which means I go home tonight, its pushing 10.30pm, then I gotta boot up the PC. Download a patch... that takes seconds being on 30 meg... but the real time consumption is then watching 3.6 gig patch itself.
So then by the time Im getting comfy, a lot of peeps to group with, are signing off. *sigh*
I need a better job.
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A) Regional servers will be no more after summer, really. I'll be able to hop on Union as an NA subscriber whenever I want.|
Originally Posted by FloatingFatMan
It really is, IMO, unacceptable. When you run a game that has servers specifically for a different timezone, they you need to adjust your maintenance schedule for that servers to take that timezone into account. If you're not willing to do that, there is NO point in regional servers.
Maintenance windows was one of the primary reasons for the EU servers in the first place... |
B) Anything involving a clientside patch (like this one did) must be done at the same time so that you don't have version mismatches on, say, Union because you patched up for Freedom.
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Originally Posted by Back Alley Brawler
Did you just use "casual gamer" and "purpled-out warshade" in the same sentence?
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Both of these only apply after the merge takes place.|
A) Regional servers will be no more after summer, really. I'll be able to hop on Union as an NA subscriber whenever I want. B) Anything involving a clientside patch (like this one did) must be done at the same time so that you don't have version mismatches on, say, Union because you patched up for Freedom. |
Since it hasn't yet, what's your point?
A: We still have regional servers until after the summer, and should expect the service that implies.
B: We can't get on Freedom if we're patched for Union yet. So there can't be any version mismatches until after the summer.
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Every time I bring up the treatment of non-US customers (generally the EU customers, since that's the group I'm a part of), I get shouted down by everyone else. I am sorely, sorely tempted to go "I told you so" at every available opportunity, but I'm just not that petty. The evidence is clear as day anyway.
And I got to play in my primetime in the end, so I'd hate to get into another argument where I'm told I'm the minority and should just like/lump it.
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Your point is wrong, common auction server so versions have to match. Strictly if there are no changes to the AH code, they could update at different times, but they did that for a while and found it more trouble than it was worth.|
Originally Posted by Forse
B: We can't get on Freedom if we're patched for Union yet. So there can't be any version mismatches until after the summer. ---- Every time I bring up the treatment of non-US customers (generally the EU customers, since that's the group I'm a part of), I get shouted down by everyone else. I am sorely, sorely tempted to go "I told you so" at every available opportunity, but I'm just not that petty. The evidence is clear as day anyway. And I got to play in my primetime in the end, so I'd hate to get into another argument where I'm told I'm the minority and should just like/lump it. |
I'm an EU player on the US servers, and if you think our treatment is bad, you should see what the Aussies put up with as regular weekly maint can impact their primetime.
It's true. This game is NOT rocket surgery. - BillZBubba
It's more likely than you think.
Yeah, I know there's issues that need to be fixed, but right slap bang in the middle of EU prime time? Can't it be done 4-6pm? 2 till 4?
Of course, that's assuming that it does end at its scheduled time.
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