Players experiencing crashing issues with the City of Heroes client


008Zulu

 

Posted

I had another thought after that last post.

It seems to me that the launch sequence for the game now consists of two pieces. The launcher, and the game executable itself. I already had the launcher running as Administrator, but right after the launcher disappears, it turns control over to the cityofheroes.exe file, and THAT was not running as administrator. I have now set it to do so.

I played for a couple of hours in Talos, Bricks, and Skyway (classic areas). As always, the REAL test is Atlas, First Ward, Praetoria, and later on, the trials. If I can survive for long in those areas, I might be on to something.


22 Heroes at L50, and counting!

 

Posted

Nslookup:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\DAN>nslookup cohlive.patcher.ncsoft.com
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61
Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 24.143.206.51
24.143.206.106
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net

C:\Users\DAN>

Log 09:
2011-09-25 01:57:27.0634 : 1 : Info : Rolling the log files...
2011-09-25 01:57:27.1728 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes
Full assembly name: _Launcher, Version=1.6.1.2, Culture=neutral, PublicKeyToken=null
2011-09-25 01:57:27.1884 : 1 : Info : Windows version: 6.1.7600.0 (Vista)
2011-09-25 01:57:27.1884 : 1 : Info : Starting _Launcher...
2011-09-25 01:57:27.2119 : 1 : Info : --- Parsing Command Line ---
2011-09-25 01:57:27.2587 : 1 : Info : --- Command Line Parsed---
2011-09-25 01:57:27.2587 : 1 : Info : --- Setting Up Application Data ---
2011-09-25 01:57:27.2900 : 1 : Info : --- Initializing Launcher App ---
2011-09-25 01:57:27.2900 : 1 : Info : --- Creating User Mutex ---
2011-09-25 01:57:27.4541 : 1 : Info : --- Setting up IPC Channel ---
2011-09-25 01:57:27.4541 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2011-09-25 01:57:27.4541 : 1 : Info : --- Attemping Register IPC ---
2011-09-25 01:57:27.4853 : 1 : Info : --- Handle First Instance ---
2011-09-25 01:57:27.5634 : 1 : Info : --- Initializing Configuration Group ---
2011-09-25 01:57:27.7509 : 1 : Info : --- Initalizing Language And Region ---
2011-09-25 01:57:27.7978 : 1 : Info : --- Creating Splash Screen ---
2011-09-25 01:57:29.7275 : 1 : Info : --- First Run Initialization ---
2011-09-25 01:57:29.7275 : 1 : Info : --- Update Self ---
2011-09-25 01:57:30.1337 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 01:57:30.1650 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 01:57:30.1962 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 01:57:30.2431 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/N...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp36AD.tmp".
2011-09-25 01:57:30.6259 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 24.143.204.202
2011-09-25 01:57:30.6259 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 24.143.204.27
2011-09-25 01:57:30.6259 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/N...entVersion.xml" completed successfully.
2011-09-25 01:57:30.6337 : 1 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp36AD.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 01:57:30.6337 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 01:57:30.6337 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 01:57:30.6650 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 01:57:30.6650 : 1 : Info : Patcher: EndOp: : () : 20%
2011-09-25 01:57:30.6728 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 01:57:30.9384 : 1 : Info : --- Evaluating Registry ---
2011-09-25 01:57:31.1103 : 1 : Info : --- Creating LauncherApplication ---
2011-09-25 01:57:31.1103 : 1 : Info : --- LauncherApplication Run ---
2011-09-25 01:57:43.5556 : 1 : Info : Getting Pathch Server for GameID: CityOfHeroes
2011-09-25 01:57:44.3291 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2011-09-25 01:57:44.3291 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-09-25 01:57:44.3369 : 13 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 01:57:44.3603 : 13 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 01:57:44.3603 : 13 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 01:57:44.3603 : 13 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp6E0A.tmp".
2011-09-25 01:57:44.5400 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 209.18.42.83
2011-09-25 01:57:44.5400 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 209.18.42.18
2011-09-25 01:57:44.5400 : 13 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" completed successfully.
2011-09-25 01:57:44.5400 : 13 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp6E0A.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 01:57:44.5400 : 13 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 01:57:44.5400 : 13 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 01:57:44.5400 : 13 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 01:57:44.5400 : 13 : Info : Patcher: EndOp: : () : 20%
2011-09-25 01:57:44.5400 : 13 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 01:57:47.9775 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-09-25 01:57:47.9775 : 1 : Info : Attempting transition...
2011-09-25 01:57:47.9775 : 13 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 01:57:47.9775 : 13 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 01:57:47.9775 : 13 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 01:57:47.9775 : 13 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp7C43.tmp".
2011-09-25 01:57:48.0634 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 24.143.204.227
2011-09-25 01:57:48.0634 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 24.143.204.35
2011-09-25 01:57:48.0634 : 13 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" completed successfully.
2011-09-25 01:57:48.0634 : 13 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp7C43.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 01:57:48.0634 : 13 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 01:57:48.0634 : 13 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 01:57:48.0634 : 13 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 01:57:48.0634 : 13 : Info : Patcher: EndOp: : () : 20%
2011-09-25 01:57:48.0634 : 13 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 01:57:48.9697 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7600.16385)
2011-09-25 01:57:48.9697 : 1 : Info : System meets DirectX reqs.
2011-09-25 02:52:17.9501 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 02:52:17.9501 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 02:52:17.9501 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 02:52:17.9501 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/N...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp6195.tmp".
2011-09-25 02:52:18.0908 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 209.18.42.163
2011-09-25 02:52:18.0908 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 209.18.42.168
2011-09-25 02:52:18.0908 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/N...entVersion.xml" completed successfully.
2011-09-25 02:52:18.0986 : 1 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp6195.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 02:52:18.0986 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 02:52:18.0986 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 02:52:18.0986 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 02:52:18.0986 : 1 : Info : Patcher: EndOp: : () : 20%
2011-09-25 02:52:18.0986 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 02:52:18.4736 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-09-25 02:52:18.4736 : 1 : Info : Attempting transition...
2011-09-25 02:52:18.4736 : 13 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 02:52:18.4736 : 13 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 02:52:18.4736 : 13 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 02:52:18.4736 : 13 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp63A9.tmp".
2011-09-25 02:52:18.9033 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 209.18.42.176
2011-09-25 02:52:18.9033 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 209.18.42.152
2011-09-25 02:52:18.9033 : 13 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" completed successfully.
2011-09-25 02:52:18.9033 : 13 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp63A9.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 02:52:18.9033 : 13 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 02:52:18.9033 : 13 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 02:52:18.9033 : 13 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 02:52:18.9033 : 13 : Info : Patcher: EndOp: : () : 20%
2011-09-25 02:52:18.9033 : 13 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 02:52:19.7626 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7600.16385)
2011-09-25 02:52:19.7626 : 1 : Info : System meets DirectX reqs.
2011-09-25 03:14:22.4482 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 03:14:22.4560 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 03:14:22.4560 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 03:14:22.4560 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/N...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp976B.tmp".
2011-09-25 03:14:22.6044 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 209.18.42.163
2011-09-25 03:14:22.6044 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 209.18.42.168
2011-09-25 03:14:22.6044 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/N...entVersion.xml" completed successfully.
2011-09-25 03:14:22.6044 : 1 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp976B.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 03:14:22.6044 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 03:14:22.6044 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 03:14:22.6123 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 03:14:22.6123 : 1 : Info : Patcher: EndOp: : () : 20%
2011-09-25 03:14:22.6123 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 03:14:22.9873 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-09-25 03:14:22.9873 : 1 : Info : Attempting transition...
2011-09-25 03:14:22.9873 : 7 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-09-25 03:14:22.9873 : 7 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-09-25 03:14:22.9873 : 7 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-09-25 03:14:22.9873 : 7 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" to "C:\Users\DAN\AppData\Local\Temp\tmp998F.tmp".
2011-09-25 03:14:23.1044 : 7 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 98.27.88.81
2011-09-25 03:14:23.1044 : 7 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 98.27.88.9
2011-09-25 03:14:23.1044 : 7 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/Ci...entVersion.xml" completed successfully.
2011-09-25 03:14:23.1044 : 7 : Info : FileVerifier: Verifying: 'C:\Users\DAN\AppData\Local\Temp\tmp998F.tmp' Expected Hash = '' Expected Length = -1
2011-09-25 03:14:23.1044 : 7 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-09-25 03:14:23.1044 : 7 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-09-25 03:14:23.1123 : 7 : Info : Patcher: BeginOp: : () : 0%
2011-09-25 03:14:23.1123 : 7 : Info : Patcher: EndOp: : () : 20%
2011-09-25 03:14:23.1123 : 7 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-09-25 03:14:23.9716 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7600.16385)
2011-09-25 03:14:23.9716 : 1 : Info : System meets DirectX reqs.
2011-09-25 03:16:50.6533 : 1 : Info : --- Closing Splash Screen ---
2011-09-25 03:16:50.6533 : 1 : Info : Exiting with code: 0


 

Posted

So yeah, before 11.9 my game would crash every so often, almost always during zoning. But after 11.9, I can't even get into the game to crash

Program turns into "not responding" then gives me a networking error, but only if it doesn't crash on its own.


 

Posted

I've started crashing from the Mouse Look issue *and* running out of Memory (CoH is taking over 1.5gb of RAM, BTW.) Seems like they let it get a little sloppy in memory control. :/

{Oh, and as I tried to log in, it kept complaining that I had not filled in the username and password fields.... }


Still here, even after all this time!


 

Posted

My problem isn't the game client but rather the NCSoft loader. I'll activate it and it will start to load, then freeze. I'll have to start the Windows Task Manager and kill the non-responding process. Then I load it again and it works. It just rarely works the first time.


My Mission Architect arcs:

Attack of the Toymenator - Arc # 207874

Attack of the Monsters of Legend - Arc # 82060

Visit Cerulean Shadow's Myspace page!

 

Posted

The memory issue I am VERY familiar with. I had not heard about the mouse look issue. What is that about?


22 Heroes at L50, and counting!

 

Posted

It seems if you try to rotate your look with the Mouse-Look option very quickly, the game will crash to the desktop.

I've been crashing to the desktop about, oh, once every hour and a half. Usually during a trial, so I get stuck with a common reward. Love being penalized for the program fault.


Still here, even after all this time!


 

Posted

like many here I've been experiencing multiple crashing on 32 bit XP with a GTX460

One thing I have noticed is that the Launcher continually crashes - it's guaranteed to crash every time I play. I load the game, play and then periodically the launcher crashes. Is that connected?

I'm now trying no shadows (in fact I've turned Ultra mode right off) and the Rewards and Market buttons turned off too.

PS - For Frederik



"You got to dig it to dig it, you dig?"
Thelonious Monk

 

Posted

Quote:
Originally Posted by Futurias View Post
It seems if you try to rotate your look with the Mouse-Look option very quickly, the game will crash to the desktop.

I've been crashing to the desktop about, oh, once every hour and a half. Usually during a trial, so I get stuck with a common reward. Love being penalized for the program fault.
Crashing doesn't penalize you by giving you a Common. If you get a reward other than threads, you get a random roll. Period.

Crashing doesn't change your reward unless it causes you to not meet the metric for participation so that you get the threads or if it crashes at the end and you don't get back in before the end of the trial so get no reward at all.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Just to add that further to my post above, I'm still crashing with the same level of frequency



"You got to dig it to dig it, you dig?"
Thelonious Monk

 

Posted

Anybody experiencing these problems have a card with 768mb of memory? Mine does. I cannot help but wonder if that odd memory size might not be at least a contributing factor. I have run this past support, but got no definitive answer. In a world where 512mb or 1gb seem to be more the norm, perhaps there is some variable in the game code that just cannot reconcile the halfway point between those two numbers?

I am just reaching here, because I am tired of this problem, and if there is no solution, I would just love to actually understand the cause of the issue.


22 Heroes at L50, and counting!

 

Posted

How about this as another "out there" possibility: I have my desktop fonts set to display at 125%. With such high resolution monitors these days, and my eyes no longer able to deal with the tiny type, I always bump this up when I install an OS. This tends to cause issues with iTunes, since it apparently cannot deal with that setting, it truncates text on some screens. Is it possible that this is also a problem for CoH?


22 Heroes at L50, and counting!

 

Posted

Quote:
Originally Posted by Cerulean_Shadow View Post
My problem isn't the game client but rather the NCSoft loader. I'll activate it and it will start to load, then freeze. I'll have to start the Windows Task Manager and kill the non-responding process. Then I load it again and it works. It just rarely works the first time.
I'm having this same issue. The NCLaucher will only work correctly the first time it runs. If I try to start the game a second time it freezes and then I have enter the Task Manager, kill the process and start it again.

The Launcher is also grabbing resources that it does not need (CPU) when it is idle and will not always end the process when you choose Exit from the system tray.


@Griffyn

"40 characters is my limit... okay, 50... 50 is my limit... okay, 60... 60 is my limit... okay, 70..."

 

Posted

Quote:
Originally Posted by Abraxus2 View Post
How about this as another "out there" possibility: I have my desktop fonts set to display at 125%. With such high resolution monitors these days, and my eyes no longer able to deal with the tiny type, I always bump this up when I install an OS. This tends to cause issues with iTunes, since it apparently cannot deal with that setting, it truncates text on some screens. Is it possible that this is also a problem for CoH?
Update.....did not solve the issue. The search continues.


22 Heroes at L50, and counting!

 

Posted

Keep in mind that no game I have crashes except CoH and I have lots of old/new games installed...

I started playing the free mode and was crashing so before I decided to pay money, I tried to fix it. Well, I had an old 2002 Soundblaster Audigy 2 card I been using and the game kept crashing. I noticed this popping sound so after trying multiple things, I decided to take out the card and use onboard sound chip. The crashing stopped so I paid $15 for a month. I played fine for about a week then the latest patch happened. Now I crash daily. Sometimes within minutes. Sometimes within an hour or two. I have no clue what is causing this and I hope NCSOFT fixes it because if not, I will have no choice but to not dish out money for this game. And that's depressing because I really like what they have done for this game (except crashes lol). It's weird because I can be sitting still, by myself in my own mission doing absolutely nothing and the game will just crash. I'm thinking about building a new PC and hopefully that will help but Christmas and birthdays are coming so I may have to hold off on that. Anyways, here's my specs:

Windows XP pro
P4 3.0ghz CPU
EVGA 9800gt
2GB RAM
ASUS P4V800D-X motherboard

This game plays fine but it just crashes. So depressing! And I can't even seem to be able to send a crash report to NCSOFT. When I click on send, it just locks up.


 

Posted

Quote:
Originally Posted by Griffyn_ View Post
I'm having this same issue. The NCLaucher will only work correctly the first time it runs. If I try to start the game a second time it freezes and then I have enter the Task Manager, kill the process and start it again.

The Launcher is also grabbing resources that it does not need (CPU) when it is idle and will not always end the process when you choose Exit from the system tray.
Have you gone through my Launcher optimization guide?



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Every time I'm using the NC Soft launcher since the last patch, I log in normally & the game tells me I'm already logged in, I select my server & then it crashes. Every time now


@Killerhurtz & @Killerhurtz 2 of Justice

Arc ID# 95628 What If...#1 The 'Hurtz' Family

 

Posted

As of today, I have started crashing (CoH not responding forever, forcing me to kill the application). Here is my information (with XXXXX meaning I removed it):

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\XXXXX>nslookup cohlive.patcher.ncsoft.com
Server: resolver1.opendns.com
Address: 208.67.222.222

Non-authoritative answer:
Name: cohlive.patcher.ncsoft.com.hsd1.al.comcast.net
Address: 67.215.65.132


C:\Users\XXXXX>

Here is my most recent log file (NCApplicationLog.log):

2011-12-15 19:01:01.5054 : 1 : Info : Rolling the log files...
2011-12-15 19:01:01.5264 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes
Full assembly name: _Launcher, Version=1.6.2.1, Culture=neutral, PublicKeyToken=null
2011-12-15 19:01:01.5264 : 1 : Info : Windows version: 6.0.6002.131072 (Vista)
2011-12-15 19:01:01.5264 : 1 : Info : Starting _Launcher...
2011-12-15 19:01:01.5274 : 1 : Info : --- Parsing Command Line ---
2011-12-15 19:01:01.5384 : 1 : Info : --- Command Line Parsed---
2011-12-15 19:01:01.5384 : 1 : Info : --- Setting Up Application Data ---
2011-12-15 19:01:01.5394 : 1 : Info : --- Initializing Launcher App ---
2011-12-15 19:01:01.5394 : 1 : Info : --- Creating User Mutex ---
2011-12-15 19:01:01.5434 : 1 : Info : --- Setting up IPC Channel ---
2011-12-15 19:01:01.5434 : 1 : Info : --- Still Running and not allowing mulitiple copies ---
2011-12-15 19:01:02.1954 : 1 : Info : Exiting with code: 0
2011-12-15 19:01:02.2024 : 18 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-15 19:01:02.2034 : 18 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-15 19:01:02.2034 : 18 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\XXXXX\AppData\Local\Temp\tmp2B5F.tmp ".
2011-12-15 19:01:02.4634 : 18 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 128.242.186.241
2011-12-15 19:01:02.4634 : 18 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 128.242.186.249
2011-12-15 19:01:02.4634 : 18 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-15 19:01:02.4634 : 18 : Info : FileVerifier: Verifying: 'C:\Users\XXXXX\AppData\Local\Temp\tmp2B5F.tmp' Expected Hash = '' Expected Length = -1
2011-12-15 19:01:02.4634 : 18 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-15 19:01:02.4634 : 18 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-15 19:01:02.4644 : 18 : Info : Patcher: BeginOp: : () : 0%
2011-12-15 19:01:02.4644 : 18 : Info : Patcher: EndOp: : () : 20%
2011-12-15 19:01:02.4644 : 18 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-15 19:01:03.7114 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.0.6002.18005)
2011-12-15 19:01:03.7114 : 1 : Info : System meets DirectX reqs.


I hope this helps! I can't stand crashing every 2-3 mission zones.


7+ year vet with too many alts to list...

 

Posted

I am having crashing issues where the client crashes after X amount of time. It most often happens when I am running the new Incarnate Trials. If I run more than 1 trial consecutively, I usually crash somewhere in the middle of the second trial with Windows giving me a generic "Program has stopped responding" error message.




Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\xxxxx>nslookup cohlive.patcher.ncsoft.com
Server: qwestmodem.domain.actdsltmp
Address: 192.168.69.1

Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 68.177.32.73
68.177.32.104
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net

Here is my most recent .log file

2011-12-16 15:19:58.0830 : 1 : Info : Rolling the log files...
2011-12-16 15:19:58.1269 : 1 : Info : Starting:
C:\Program Files\NCSoft\Launcher\_Launcher.exeC:\Program Files\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes
Full assembly name: _Launcher, Version=1.6.2.1, Culture=neutral, PublicKeyToken=null
2011-12-16 15:19:58.1279 : 1 : Info : Windows version: 6.1.7601.65536 (Vista)
2011-12-16 15:19:58.1279 : 1 : Info : Starting _Launcher...
2011-12-16 15:19:58.1347 : 1 : Info : --- Parsing Command Line ---
2011-12-16 15:19:58.1865 : 1 : Info : --- Command Line Parsed---
2011-12-16 15:19:58.1865 : 1 : Info : --- Setting Up Application Data ---
2011-12-16 15:19:58.2138 : 1 : Info : --- Initializing Launcher App ---
2011-12-16 15:19:58.2138 : 1 : Info : --- Creating User Mutex ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Setting up IPC Channel ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Attemping Register IPC ---
2011-12-16 15:19:58.2578 : 1 : Info : --- Handle First Instance ---
2011-12-16 15:19:58.2949 : 1 : Info : --- Initializing Configuration Group ---
2011-12-16 15:19:58.3730 : 1 : Info : --- Initalizing Language And Region ---
2011-12-16 15:19:58.4150 : 1 : Info : --- Creating Splash Screen ---
2011-12-16 15:19:59.0537 : 1 : Info : --- First Run Initialization ---
2011-12-16 15:19:59.0625 : 1 : Info : --- Update Self ---
2011-12-16 15:19:59.4414 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:19:59.4521 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:19:59.5019 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:19:59.5126 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp361C.tmp ".
2011-12-16 15:20:00.2226 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.112
2011-12-16 15:20:00.2226 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.99
2011-12-16 15:20:00.2255 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:00.2275 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp361C.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:00.2275 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:00.2285 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:00.2910 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:00.2910 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:00.2939 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:01.5615 : 1 : Info : --- Evaluating Registry ---
2011-12-16 15:20:01.8652 : 1 : Info : --- Creating LauncherApplication ---
2011-12-16 15:20:01.8662 : 1 : Info : --- LauncherApplication Run ---
2011-12-16 15:20:04.6660 : 1 : Info : Getting Pathch Server for GameID: CityOfHeroes
2011-12-16 15:20:04.9765 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : 2510 bytes.
2011-12-16 15:20:04.9765 : 1 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" to "C:\Program Files\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml".
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.73
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.104
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" completed successfully.
2011-12-16 15:20:05.1611 : 1 : Info : FileVerifier: Verifying: 'C:\Program Files\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml' Expected Hash = '' Expected Length = 2510
2011-12-16 15:20:05.1611 : 1 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
2011-12-16 15:20:05.5771 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2011-12-16 15:20:05.5771 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-12-16 15:20:05.5888 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.5898 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.5898 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:20:05.5898 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp4E1A.tmp ".
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.104
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.73
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:05.6894 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp4E1A.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:05.6894 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:05.6904 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.8125 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-16 15:20:05.8125 : 1 : Info : Attempting transition...
2011-12-16 15:20:05.8144 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.8154 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.8154 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:20:05.8154 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp4F05.tmp ".
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.104
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.73
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:05.8671 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp4F05.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:05.8671 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:05.8671 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:06.6992 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-16 15:20:06.6992 : 1 : Info : System meets DirectX reqs.
2011-12-16 16:39:15.7089 : 9 : Info : LauncherUpdatesChecker service is checking for updates...
2011-12-16 16:39:15.7099 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2011-12-16 16:39:15.7099 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-12-16 16:39:15.7119 : 9 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 16:39:15.7119 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 16:39:15.7128 : 9 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 16:39:15.7294 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 16:39:15.7294 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 16:39:15.7294 : 9 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 16:39:15.7294 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmpC94A.tmp ".
2011-12-16 16:39:15.7294 : 9 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmpC949.tmp ".
2011-12-16 16:39:16.7597 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 67.131.38.49
2011-12-16 16:39:16.7597 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 67.131.38.33
2011-12-16 16:39:16.7656 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 16:39:16.7656 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmpC94A.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 16:39:16.7656 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 16:39:16.7656 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 67.131.38.18
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 67.131.38.57
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 16:39:16.8261 : 9 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmpC949.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 16:39:16.8261 : 9 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 16:39:16.8261 : 9 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: EndOp: : () : 20%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:18.6591 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:18.6601 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:18.6611 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:18.6611 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp1D54.tmp ".
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.99
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.112
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:19.7978 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp1D54.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:19.7978 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:19.7978 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:21.2949 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-16 17:23:21.2958 : 1 : Info : Attempting transition...
2011-12-16 17:23:21.3125 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:21.3134 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:21.3134 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:21.3134 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp27B5.tmp ".
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.73
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.104
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:21.9199 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp27B5.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:21.9199 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:21.9199 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:22.7949 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-16 17:23:22.7949 : 1 : Info : System meets DirectX reqs.
2011-12-16 17:23:46.4824 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:46.4833 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:46.4833 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:46.4833 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp89FB.tmp ".
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.112
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.99
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:46.6210 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp89FB.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:46.6210 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:46.6210 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 18:42:19.4013 : 1 : Info : --- Closing Splash Screen ---
2011-12-16 18:42:19.4355 : 1 : Info : Exiting with code: 0


 

Posted

The game has never crashed on me with any degree of regularity in the years that I've been playing it. I played last night until about 2am this morning and everything ran great. I turned my client off after I was done and have been at work all day. Nothing on my computer has changed since last night, as I'm the only person that could have made changes to it.

This evening it's taking an unusually long amount of time for CoH to connect to the the server menu, and my server. CoH is sluggish when the character list is populating (the models normally load instantly), and when I try to log in, it tells me I'm already logged in. When I try to log in a second time, it tells my I'm behind a firewall and it can't connect to the server. On the third time, it connects. This "three times to log in" issue has happened every time I have tried to log in this evening.

When I get into the game after the third try I can play fine and have no problems whatsoever until I try to zone or enter a mission, then CoH hangs.

When the game hangs it freezes at the "zone loading screen", and when I'm finally able to exit it, it shows my character on the map with a "mapserve" message. At this point in the process, though I have the "mapserve message" on the screen, I still have full access to the menu function on the game (the normal in-game UI). I can choose to exit to the desktop, which immediately exits the game, or exiting to the "character select" menu brings up a blank screen (like the one that comes up when it is retrieving your character list) but the screen never goes away, forcing me to use Task Manager to exit the program.

I've ran into 4 other people this evening that are reporting similar conditions. I'm not sure what happened between 2am this morning and 6pm this evening, but those that I've talked to have indicated that they had no problems running the game yesterday either.

I've run the repair function and am not sure what else to do. Any advice would be appreciated.


 

Posted

Quote:
Originally Posted by BlackBat View Post
The game has never crashed on me with any degree of regularity in the years that I've been playing it. I played last night until about 2am this morning and everything ran great. I turned my client off after I was done and have been at work all day. Nothing on my computer has changed since last night, as I'm the only person that could have made changes to it.

This evening it's taking an unusually long amount of time for CoH to connect to the the server menu, and my server. CoH is sluggish when the character list is populating (the models normally load instantly), and when I try to log in, it tells me I'm already logged in. When I try to log in a second time, it tells my I'm behind a firewall and it can't connect to the server. On the third time, it connects. This "three times to log in" issue has happened every time I have tried to log in this evening.

When I get into the game after the third try I can play fine and have no problems whatsoever until I try to zone or enter a mission, then CoH hangs.

When the game hangs it freezes at the "zone loading screen", and when I'm finally able to exit it, it shows my character on the map with a "mapserve" message.

I've ran into 4 other people this evening that are reporting similar conditions. I'm not sure what happened between 2am this morning and 6pm this evening, but those that I've talked to have indicated that they had no problems running the game yesterday either.

I've run the repair function and am not sure what else to do. Any advice would be appreciated.
See this thread. There are those, including myself, that have been experiencing this issue since Tuesday. It's basically making the game unplayable.


@Celestial Lord and @Celestial Lord Too

 

Posted

Thanks... looks like we're all in the same boat. Too bad that boat's up $*%# creek...lol.


 

Posted

Hey All,
I have been having the same issues, but I may have found a fix.

Go into your NC Soft folder, City of Heroes, and find the CityofHeroes.exe. Right click - properties - check the RUN AS ADMINISTRATOR button. You will not be able to launch CoH from here. So now open the NC soft launcher and run the game. You should now get a message asking you to run the program. This has solved my issues for the time being.

Windows 7 64-bit
Nvidia 9800GTX+
8GB RAM
Core 2 Quad Q6600 @ 2.4ghz

update- Have now been zoning in and out of missions for about an hour, no crash.
update- Haven't crashed since I made this change. Played for 3 hours.


 

Posted

Here's what I get when I run the command...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

*** Can't find server name for address 10.0.0.1: Non-existent domain
*** Default servers are not available
Server: UnKnown
Address: 10.0.0.1

Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 173.223.232.104, 173.223.232.154
Aliases: cohlive.patcher.ncsoft.com, cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net

Any ideas why I don't get the long result like the rest of you?


(Liberty) Trick Dacy - Forge Steel - Hypother Mia
(Freedom) Folgus Sprit
(Infinity) Marcus Solomon
(Protector) Thylacine
(Justice) Ashkicker - Revile