Players experiencing crashing issues with the City of Heroes client
By
008Zulu,
Posted on: 2011-04-07 17:40 in ALL ACCESS Gameplay Technical Issues Bugs
I'm really tired of the crashing. Since Freedom was released, I crash constantly. No matter what I do, this game crashes. It's the only game in my library that crashes.
Saint's Row no problems
APB no problems
Deus Ex no problems
DCUO no problems
TF2 no problems
SWTOR no problems. I even stayed logged in for 48 consecutive hours because I hate queuing
This game, I must restart my client every two trials, or I will crash in the middle of the third. The crashing has led to me playing the above mentioned games, and I find myself logging into CoH less and less (While typing this, I just crashed again while standing still in RWZ)
"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho
I'm beginning to miss the good old days back in 2004... crappy computer... minute long loading times when zoning... minimum graphics with strange stripes, and landscape sometimes having a vertice stretched out into infinity.... ahhh the 'good old days'.
Like many I've been experiencing the memory allocation failures since i20. Fun part was that neither of my roommates have ever had this issue (and one is on a non-modified emachine from Wal-Mart... =/ ) The time between crashes varies from 20 minutes to a couple of hours, depending on how often I zone, how many players are around me, and whether or not I'm doing trials or TFs. (and let me tell you how fun those constant crashes are when I'm in the middle of a fiddly bit of base-building..... )
I've contacted tech support, and all I got was 'turn off other applications, fullscreen the game to your native resolution'. These clearly haven't helped =/ Heck, I was even playing SW:TOR on high settings with no crashes (just lag =P). But COH is my first love, and has always drawn me back to it. I miss being able to sit down with a bunch of snacks for a good long, lazy day of playing when I have a day off of work!
So. As requested, first, the lookup, second the NCApplicationslog.log file...... which is sporking -wierd- when compared to the others I've seen here... there are technically 10 of them. From the un-numbered one to numbers 0-9. All exactly the same except for the timestamp...
============
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\KesWolfe>nslookup cohlive.patcher.ncsoft.com
Server: UnKnown
Address: 192.168.2.1
Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 24.143.193.50
24.143.193.35
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net
============
First, there's this, from 18:55:50 etc, to 19:40:50.
'2011-12-26 18:55:50.1914 : 1 : Info : Attempting transition...
2011-12-26 18:55:50.1992 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 18:55:51.1914 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 18:55:51.1914 : 1 : Info : Attempting transition...
2011-12-26 18:55:51.1914 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!'
All the same thing... over and over... then it moves to this:
2011-12-26 19:41:56.3574 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-26 19:41:56.3583 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-26 19:41:56.3583 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-26 19:41:56.3583 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\KesWolfe\AppData\Local\Temp\tmp355.t mp".
2011-12-26 19:41:56.9550 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 64.208.159.43
2011-12-26 19:41:56.9550 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 64.208.159.24
2011-12-26 19:41:56.9550 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-26 19:41:56.9560 : 1 : Info : FileVerifier: Verifying: 'C:\Users\KesWolfe\AppData\Local\Temp\tmp355.tmp' Expected Hash = '' Expected Length = -1
2011-12-26 19:41:56.9560 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-26 19:41:56.9560 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-26 19:41:56.9570 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-26 19:41:56.9570 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-26 19:41:56.9570 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-26 19:41:57.3349 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-26 19:41:57.3349 : 1 : Info : Attempting transition...
2011-12-26 19:41:57.3388 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:41:57.3388 : 1 : Info : Attempting transition...
2011-12-26 19:41:57.3388 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:41:57.3476 : 13 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-26 19:41:57.3574 : 13 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-26 19:41:57.3583 : 13 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-26 19:41:57.3583 : 13 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\KesWolfe\AppData\Local\Temp\tmp73E.t mp".
2011-12-26 19:41:57.4921 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:41:57.4921 : 1 : Info : Attempting transition...
2011-12-26 19:41:57.4921 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:41:57.6855 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 64.211.162.75
2011-12-26 19:41:57.6855 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 64.211.162.83
2011-12-26 19:41:57.6865 : 13 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-26 19:41:57.6865 : 13 : Info : FileVerifier: Verifying: 'C:\Users\KesWolfe\AppData\Local\Temp\tmp73E.tmp' Expected Hash = '' Expected Length = -1
2011-12-26 19:41:57.6865 : 13 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-26 19:41:57.6865 : 13 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-26 19:41:57.6875 : 13 : Info : Patcher: BeginOp: : () : 0%
2011-12-26 19:41:57.6875 : 13 : Info : Patcher: EndOp: : () : 20%
2011-12-26 19:41:57.7275 : 13 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-26 19:41:58.1904 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:41:58.1914 : 1 : Info : Attempting transition...
2011-12-26 19:41:58.1914 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:41:58.7470 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-26 19:41:58.7470 : 1 : Info : System meets DirectX reqs.
2011-12-26 19:41:59.2119 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:41:59.2119 : 1 : Info : Attempting transition...
2011-12-26 19:41:59.2119 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:47:00.1923 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:47:00.2109 : 1 : Info : Attempting transition...
2011-12-26 19:47:00.2109 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:52:01.1914 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:52:01.1923 : 1 : Info : Attempting transition...
2011-12-26 19:52:01.1923 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 19:57:02.1972 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 19:57:02.1982 : 1 : Info : Attempting transition...
2011-12-26 19:57:02.1982 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 20:01:42.9218 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-26 20:01:42.9238 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-26 20:01:43.1083 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-26 20:01:43.1083 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\KesWolfe\AppData\Local\Temp\tmp1E59.tmp" .
2011-12-26 20:01:44.3896 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 64.208.159.43
2011-12-26 20:01:44.3896 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 64.208.159.8
2011-12-26 20:01:44.3896 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 2 = 64.208.159.24
2011-12-26 20:01:44.3896 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 3 = 64.208.159.41
2011-12-26 20:01:44.4326 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-26 20:01:44.4775 : 1 : Info : FileVerifier: Verifying: 'C:\Users\KesWolfe\AppData\Local\Temp\tmp1E59.tmp' Expected Hash = '' Expected Length = -1
2011-12-26 20:01:44.4775 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-26 20:01:44.4833 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-26 20:01:44.5039 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-26 20:01:44.5039 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-26 20:01:44.5048 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-26 20:01:48.7480 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-26 20:01:48.7480 : 1 : Info : Attempting transition...
2011-12-26 20:01:48.7929 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 20:01:48.7929 : 1 : Info : Attempting transition...
2011-12-26 20:01:48.7929 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 20:01:48.8388 : 13 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-26 20:01:48.8769 : 13 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-26 20:01:48.8769 : 13 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-26 20:01:48.8769 : 13 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\KesWolfe\AppData\Local\Temp\tmp359B.tmp" .
2011-12-26 20:01:49.6787 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 209.18.46.73
2011-12-26 20:01:49.6787 : 13 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 209.18.46.32
2011-12-26 20:01:49.6787 : 13 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-26 20:01:49.6796 : 13 : Info : FileVerifier: Verifying: 'C:\Users\KesWolfe\AppData\Local\Temp\tmp359B.tmp' Expected Hash = '' Expected Length = -1
2011-12-26 20:01:49.6796 : 13 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-26 20:01:49.6796 : 13 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-26 20:01:49.6806 : 13 : Info : Patcher: BeginOp: : () : 0%
2011-12-26 20:01:49.6806 : 13 : Info : Patcher: EndOp: : () : 20%
2011-12-26 20:01:49.7519 : 13 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-26 20:01:51.2148 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 20:01:51.2158 : 1 : Info : Attempting transition...
2011-12-26 20:01:51.2158 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 20:01:51.6191 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-26 20:01:51.6191 : 1 : Info : System meets DirectX reqs.
2011-12-26 20:01:52.2382 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 20:01:52.2382 : 1 : Info : Attempting transition...
2011-12-26 20:01:52.2382 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 20:06:52.5117 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 20:06:52.5126 : 1 : Info : Attempting transition...
2011-12-26 20:06:52.5126 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
2011-12-26 20:11:53.3007 : 1 : Info : Checking to see if the game (CoHTest) can apply transition DownloadUpdates.
2011-12-26 20:11:53.3007 : 1 : Info : Attempting transition...
2011-12-26 20:11:53.3007 : 1 : Info : Cancelling ForceDownloadUpdates, user has not played or updated in 30 days!
-@Wenchette
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[Insert long list of alts and only ONE level 50 after alll this time]