I am having crashing issues where the client crashes after X amount of time. It most often happens when I am running the new Incarnate Trials. If I run more than 1 trial consecutively, I usually crash somewhere in the middle of the second trial with Windows giving me a generic "Program has stopped responding" error message.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\xxxxx>nslookup cohlive.patcher.ncsoft.com
Server: qwestmodem.domain.actdsltmp
Address: 192.168.69.1
Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 68.177.32.73
68.177.32.104
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net
Here is my most recent .log file
2011-12-16 15:19:58.0830 : 1 : Info : Rolling the log files...
2011-12-16 15:19:58.1269 : 1 : Info : Starting:
C:\Program Files\NCSoft\Launcher\_Launcher.exeC:\Program Files\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes
Full assembly name: _Launcher, Version=1.6.2.1, Culture=neutral, PublicKeyToken=null
2011-12-16 15:19:58.1279 : 1 : Info : Windows version: 6.1.7601.65536 (Vista)
2011-12-16 15:19:58.1279 : 1 : Info : Starting _Launcher...
2011-12-16 15:19:58.1347 : 1 : Info : --- Parsing Command Line ---
2011-12-16 15:19:58.1865 : 1 : Info : --- Command Line Parsed---
2011-12-16 15:19:58.1865 : 1 : Info : --- Setting Up Application Data ---
2011-12-16 15:19:58.2138 : 1 : Info : --- Initializing Launcher App ---
2011-12-16 15:19:58.2138 : 1 : Info : --- Creating User Mutex ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Setting up IPC Channel ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2011-12-16 15:19:58.2568 : 1 : Info : --- Attemping Register IPC ---
2011-12-16 15:19:58.2578 : 1 : Info : --- Handle First Instance ---
2011-12-16 15:19:58.2949 : 1 : Info : --- Initializing Configuration Group ---
2011-12-16 15:19:58.3730 : 1 : Info : --- Initalizing Language And Region ---
2011-12-16 15:19:58.4150 : 1 : Info : --- Creating Splash Screen ---
2011-12-16 15:19:59.0537 : 1 : Info : --- First Run Initialization ---
2011-12-16 15:19:59.0625 : 1 : Info : --- Update Self ---
2011-12-16 15:19:59.4414 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:19:59.4521 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:19:59.5019 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:19:59.5126 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp361C.tmp ".
2011-12-16 15:20:00.2226 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.112
2011-12-16 15:20:00.2226 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.99
2011-12-16 15:20:00.2255 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:00.2275 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp361C.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:00.2275 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:00.2285 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:00.2910 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:00.2910 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:00.2939 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:01.5615 : 1 : Info : --- Evaluating Registry ---
2011-12-16 15:20:01.8652 : 1 : Info : --- Creating LauncherApplication ---
2011-12-16 15:20:01.8662 : 1 : Info : --- LauncherApplication Run ---
2011-12-16 15:20:04.6660 : 1 : Info : Getting Pathch Server for GameID: CityOfHeroes
2011-12-16 15:20:04.9765 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : 2510 bytes.
2011-12-16 15:20:04.9765 : 1 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" to "C:\Program Files\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml".
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.73
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.104
2011-12-16 15:20:05.1601 : 1 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" completed successfully.
2011-12-16 15:20:05.1611 : 1 : Info : FileVerifier: Verifying: 'C:\Program Files\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml' Expected Hash = '' Expected Length = 2510
2011-12-16 15:20:05.1611 : 1 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
2011-12-16 15:20:05.5771 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2011-12-16 15:20:05.5771 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-12-16 15:20:05.5888 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.5898 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.5898 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:20:05.5898 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp4E1A.tmp ".
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.104
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.73
2011-12-16 15:20:05.6884 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:05.6894 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp4E1A.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:05.6894 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:05.6894 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:05.6904 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.8125 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-16 15:20:05.8125 : 1 : Info : Attempting transition...
2011-12-16 15:20:05.8144 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 15:20:05.8154 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.8154 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 15:20:05.8154 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp4F05.tmp ".
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.104
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.73
2011-12-16 15:20:05.8671 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 15:20:05.8671 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp4F05.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 15:20:05.8671 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 15:20:05.8671 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 15:20:05.8681 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 15:20:06.6992 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-16 15:20:06.6992 : 1 : Info : System meets DirectX reqs.
2011-12-16 16:39:15.7089 : 9 : Info : LauncherUpdatesChecker service is checking for updates...
2011-12-16 16:39:15.7099 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2011-12-16 16:39:15.7099 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-12-16 16:39:15.7119 : 9 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 16:39:15.7119 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 16:39:15.7128 : 9 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 16:39:15.7294 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 16:39:15.7294 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 16:39:15.7294 : 9 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 16:39:15.7294 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmpC94A.tmp ".
2011-12-16 16:39:15.7294 : 9 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmpC949.tmp ".
2011-12-16 16:39:16.7597 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 67.131.38.49
2011-12-16 16:39:16.7597 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 67.131.38.33
2011-12-16 16:39:16.7656 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 16:39:16.7656 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmpC94A.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 16:39:16.7656 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 16:39:16.7656 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 16:39:16.7666 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 67.131.38.18
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 67.131.38.57
2011-12-16 16:39:16.8261 : 9 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 16:39:16.8261 : 9 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmpC949.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 16:39:16.8261 : 9 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 16:39:16.8261 : 9 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: EndOp: : () : 20%
2011-12-16 16:39:16.8271 : 9 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:18.6591 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:18.6601 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:18.6611 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:18.6611 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp1D54.tmp ".
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.99
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.112
2011-12-16 17:23:19.7978 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:19.7978 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp1D54.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:19.7978 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:19.7978 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:19.7998 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:21.2949 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition Run.
2011-12-16 17:23:21.2958 : 1 : Info : Attempting transition...
2011-12-16 17:23:21.3125 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:21.3134 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:21.3134 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:21.3134 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp27B5.tmp ".
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 68.177.32.73
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 68.177.32.104
2011-12-16 17:23:21.9199 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:21.9199 : 8 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp27B5.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:21.9199 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:21.9199 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:21.9208 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 17:23:22.7949 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-12-16 17:23:22.7949 : 1 : Info : System meets DirectX reqs.
2011-12-16 17:23:46.4824 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-12-16 17:23:46.4833 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-12-16 17:23:46.4833 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-12-16 17:23:46.4833 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\xxxxx\AppData\Local\Temp\tmp89FB.tmp ".
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 68.177.32.112
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 68.177.32.99
2011-12-16 17:23:46.6210 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-12-16 17:23:46.6210 : 1 : Info : FileVerifier: Verifying: 'C:\Users\xxxxx\AppData\Local\Temp\tmp89FB.tmp' Expected Hash = '' Expected Length = -1
2011-12-16 17:23:46.6210 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-12-16 17:23:46.6210 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: EndOp: : () : 20%
2011-12-16 17:23:46.6220 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-12-16 18:42:19.4013 : 1 : Info : --- Closing Splash Screen ---
2011-12-16 18:42:19.4355 : 1 : Info : Exiting with code: 0