Trial Account?


Andora

 

Posted

Went to log in and got the message that I was on a Trial account did I want to upgrade?

??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.

Just wondering if anyone else had this happen.


 

Posted

Quote:
Originally Posted by Eisenjager View Post
Went to log in and got the message that I was on a Trial account did I want to upgrade?

??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.

Just wondering if anyone else had this happen.
No. But today after logging out to the character select screen, I couldn't login to any of my heroes. The "Go to Paragon City" arrow or whatever was grayed out. The "Rogue Isles" button for my villains worked though. I had to totally exit coh, and re-login before the hero characters could enter the game. :-s


 

Posted

Quote:
Originally Posted by Eisenjager View Post
Went to log in and got the message that I was on a Trial account did I want to upgrade?

??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.

Just wondering if anyone else had this happen.

Played fine earlier this evening logged out to eat my evening meal and came back later to play again and suddenly I am allegedly on a Trial account!?!?

News to me my account is over 60 months old and I have just renewed for 3 months, getting this exact same issue!




 

Posted

I just had this happen - was logged on to a char, did a logout to character selection and got the same popop the OP mentioned - Not sure what I clicked on but it logged me out and did something wierd to my character list - I logged right back in and my character list was empty. Then I exited the game completely, logged back in and my chars where back but the list was in random order - like the playerslot.txt file got toasted.


No apparent problems other than that.


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Posted

Can you provide an approximate time of day and time zone when this occured?

We would like to see if this happened to all of you around the same time or if this is something that is happening at random intervals.

Thank you


 

Posted

Quote:
Originally Posted by Skippy Sidekick View Post
Can you provide an approximate time of day and time zone when this occured?

We would like to see if this happened to all of you around the same time or if this is something that is happening at random intervals.

Thank you
Happened to me around 5pm EST. My uninterupted account since the beginning (81 months vet badge) had the button to upgrade to Going Rogue. All my Praetorians in the screen selection were un-selectable (greyed out). I clicked Back to Server Selection, then re-selected my server and it was okay. All my characters could be selected and the Buy Going Rogue button gone.


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Posted

It would also help us to know which server you were on when this occurred.

Thanks again


 

Posted

Sorry but I didnt happen to notice the time when I logged, I'd guess around 2pm Central, and was on Liberty.


 

Posted

This bug wasn't limited to trial accounts. I'm a 69 month vet and it happened to me too at about 11 am on Freedom. I logged out of the game and fired up the updater again and back into the character select and the problem was fixed.


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Posted

Quote:
Originally Posted by Photonstorm View Post
Happened to me around 5pm EST. My uninterupted account since the beginning (81 months vet badge) had the button to upgrade to Going Rogue. All my Praetorians in the screen selection were un-selectable (greyed out). I clicked Back to Server Selection, then re-selected my server and it was okay. All my characters could be selected and the Buy Going Rogue button gone.
My boyfriend experienced a very similar scenario last night, approximately 7:30pm (central time). He had been on a toon on Virtue, went to switch to someone else on Virtue, but instead he got the "Upgrade to GR" button and all Praetorians were grayed out. He closed the program and logged in from my laptop, where it worked fine. Worked fine on his computer next time he tried, as well.

d


 

Posted

Happening to my roommate. He tried logging in for the first time today at 5:30 MST, and was told he needed to upgrade. He and I have been playing since close to release. I haven't had a chance to check my account yet.

He tried again just now and everything is normal again.


 

Posted

No trial account notices, but I just had all of my Praetorians grayed out when I logged on the character select screen. Logging back out to the server select and then returning to the character select screen seemed to fix the problem. Virtue server, 7:04 pm CST.


 

Posted

ok it is 7:30 pm cst and i am getting a message that i am on a trial account ...i am 57 mth vet and can not log into any toons..........this is crap........when will this get fixed/


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Posted

I didnt have a trial account pop up but when I put in my password I got a message there was a problem with the game database and to contact customer support. I closed it down, rebooted and no issue.

I am on the East Coast - North Carolina and it is 10:30pm est.


 

Posted

I had a similar thing occur (Virtue, appx 8pm, EST) tonight. At the character select screen, one (maybe more, I only checked the first one I noticed) of my toons had a different color script, and when I clicked on it, there was a message saying I had to buy the Going Rogue issue to play this, complete with a nice big button saying "buy now!". I couldn't log onto this toon or any other toon, either - the "enter" button on the bottom right was grayed out.

I bought GR ages ago, the toon in question is 50 (hero) brute originally created in Praetoria. I backed out to the log-in screen, and everything was fine when I got back to character select.

This seemed similar enough to your "Trial Account" prompt that I thought I'd toss it in. Hope whatever this is gets fixed - good luck guys.


 

Posted

Quote:
Originally Posted by Skippy Sidekick View Post
It would also help us to know which server you were on when this occurred.

Thanks again
Virtue server.

It happened again once during the evening (don't have the time, sorry). Like the previous time, I clicked Back to Server Selection. Then re-selected Virtue and it was fine.


Arc ID 104041 Attack of the Mini Phalanx Solo Friendly; Custom Characters; Comedy.
Arc ID 292449 The Shadow of Eihbon Solo Friendly; Canon Related; Magic.

 

Posted

18:30, 09/02/2011 on GMT +8 (0530, 02/09/2011 in New Yawk talk).

Could not log in to characters in Paragon City, or use Booster Pack powers.

Virtue server.


 

Posted

One of my SG experienced this on Victory, forget exactly when, maybe 2pm Eastern.


It's true. This game is NOT rocket surgery. - BillZBubba

 

Posted

Just happened to me now at 7:10am est. Justice server. Restarting the instance cleared problem for me.


 

Posted

I'm not entirely sure of the time. I believe it was around 7:55pm EST

My 48month account showed my level 38 Praetorian created character as grey(Justice Server). The update to Going Rogue message was in view.

I logged out completely and logged back in and all appeared normal.


 

Posted

Quote:
Originally Posted by Eisenjager View Post
Went to log in and got the message that I was on a Trial account did I want to upgrade?

??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.

Just wondering if anyone else had this happen.
Yup. Had this happen Monday around 1800 EST on Virtue. Closing on 81 months. Backed out and relaunched then everything was fine.


@bpphantom
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Posted

Quote:
Originally Posted by _eeek_ View Post
I had a similar thing occur (Virtue, appx 8pm, EST) tonight. At the character select screen, one (maybe more, I only checked the first one I noticed) of my toons had a different color script, and when I clicked on it, there was a message saying I had to buy the Going Rogue issue to play this, complete with a nice big button saying "buy now!". I couldn't log onto this toon or any other toon, either - the "enter" button on the bottom right was grayed out.

I bought GR ages ago, the toon in question is 50 (hero) brute originally created in Praetoria. I backed out to the log-in screen, and everything was fine when I got back to character select.

This seemed similar enough to your "Trial Account" prompt that I thought I'd toss it in. Hope whatever this is gets fixed - good luck guys.
This mirrors what happened to me. Virtue server, Monday, roughly 6:30pm EST. My blue side Dom, created in Praetoria was unavailable to log in because I required GR.


@bpphantom
The Defenders of Paragon
KGB Special Section 8

 

Posted

Had the trial account thing happening to me just a few mins ago too.

Wednesday 6:30 PM (im GMT+1) on Pinnacle
and my account never lapsed for over 7 years now, i hope this dont **** up the ongoing vanguard pack thing,.....

Greetings


 

Posted

Quote:
Originally Posted by Eisenjager View Post
Went to log in and got the message that I was on a Trial account did I want to upgrade?

??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.

Just wondering if anyone else had this happen.
Happened to me yesterday, but I logged back out and back in, and haven't seen it yet!


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Posted

I can echo much of the same as what has been said so far. Happened to me on Monday evening logging in to Victory server 7:30pCDT-8:30pCDT approx. I was nervous so logged out of the game and in to my master account and all information was good. Logged back in to the game and it was fine.

Then the same thing happened last night, approx 7:30pCDT logging on to Victory. This time I just did a quick exit and re-log and I was fine.

Murph


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