Trial Account?
Went to log in and got the message that I was on a Trial account did I want to upgrade?
??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now. Just wondering if anyone else had this happen. |
Went to log in and got the message that I was on a Trial account did I want to upgrade?
??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now. Just wondering if anyone else had this happen. |
Played fine earlier this evening logged out to eat my evening meal and came back later to play again and suddenly I am allegedly on a Trial account!?!?
News to me my account is over 60 months old and I have just renewed for 3 months, getting this exact same issue!
I just had this happen - was logged on to a char, did a logout to character selection and got the same popop the OP mentioned - Not sure what I clicked on but it logged me out and did something wierd to my character list - I logged right back in and my character list was empty. Then I exited the game completely, logged back in and my chars where back but the list was in random order - like the playerslot.txt file got toasted.
No apparent problems other than that.
Globals: @Midnight Mystique/@Magik13
Can you provide an approximate time of day and time zone when this occured?
We would like to see if this happened to all of you around the same time or if this is something that is happening at random intervals.
Thank you
Arc ID 104041 Attack of the Mini Phalanx Solo Friendly; Custom Characters; Comedy.
Arc ID 292449 The Shadow of Eihbon Solo Friendly; Canon Related; Magic.
It would also help us to know which server you were on when this occurred.
Thanks again
Sorry but I didnt happen to notice the time when I logged, I'd guess around 2pm Central, and was on Liberty.
This bug wasn't limited to trial accounts. I'm a 69 month vet and it happened to me too at about 11 am on Freedom. I logged out of the game and fired up the updater again and back into the character select and the problem was fixed.
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Arc ID: 59406
The Trash Came Back
Arc ID: 350303
Happened to me around 5pm EST. My uninterupted account since the beginning (81 months vet badge) had the button to upgrade to Going Rogue. All my Praetorians in the screen selection were un-selectable (greyed out). I clicked Back to Server Selection, then re-selected my server and it was okay. All my characters could be selected and the Buy Going Rogue button gone.
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Happening to my roommate. He tried logging in for the first time today at 5:30 MST, and was told he needed to upgrade. He and I have been playing since close to release. I haven't had a chance to check my account yet.
He tried again just now and everything is normal again.
ok it is 7:30 pm cst and i am getting a message that i am on a trial account ...i am 57 mth vet and can not log into any toons..........this is crap........when will this get fixed/
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I didnt have a trial account pop up but when I put in my password I got a message there was a problem with the game database and to contact customer support. I closed it down, rebooted and no issue.
I am on the East Coast - North Carolina and it is 10:30pm est.
I had a similar thing occur (Virtue, appx 8pm, EST) tonight. At the character select screen, one (maybe more, I only checked the first one I noticed) of my toons had a different color script, and when I clicked on it, there was a message saying I had to buy the Going Rogue issue to play this, complete with a nice big button saying "buy now!". I couldn't log onto this toon or any other toon, either - the "enter" button on the bottom right was grayed out.
I bought GR ages ago, the toon in question is 50 (hero) brute originally created in Praetoria. I backed out to the log-in screen, and everything was fine when I got back to character select.
This seemed similar enough to your "Trial Account" prompt that I thought I'd toss it in. Hope whatever this is gets fixed - good luck guys.
It would also help us to know which server you were on when this occurred.
Thanks again |
It happened again once during the evening (don't have the time, sorry). Like the previous time, I clicked Back to Server Selection. Then re-selected Virtue and it was fine.
Arc ID 104041 Attack of the Mini Phalanx Solo Friendly; Custom Characters; Comedy.
Arc ID 292449 The Shadow of Eihbon Solo Friendly; Canon Related; Magic.
18:30, 09/02/2011 on GMT +8 (0530, 02/09/2011 in New Yawk talk).
Could not log in to characters in Paragon City, or use Booster Pack powers.
Virtue server.
One of my SG experienced this on Victory, forget exactly when, maybe 2pm Eastern.
It's true. This game is NOT rocket surgery. - BillZBubba
Just happened to me now at 7:10am est. Justice server. Restarting the instance cleared problem for me.
I'm not entirely sure of the time. I believe it was around 7:55pm EST
My 48month account showed my level 38 Praetorian created character as grey(Justice Server). The update to Going Rogue message was in view.
I logged out completely and logged back in and all appeared normal.
Went to log in and got the message that I was on a Trial account did I want to upgrade?
??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now. Just wondering if anyone else had this happen. |
@bpphantom
The Defenders of Paragon
KGB Special Section 8
I had a similar thing occur (Virtue, appx 8pm, EST) tonight. At the character select screen, one (maybe more, I only checked the first one I noticed) of my toons had a different color script, and when I clicked on it, there was a message saying I had to buy the Going Rogue issue to play this, complete with a nice big button saying "buy now!". I couldn't log onto this toon or any other toon, either - the "enter" button on the bottom right was grayed out.
I bought GR ages ago, the toon in question is 50 (hero) brute originally created in Praetoria. I backed out to the log-in screen, and everything was fine when I got back to character select. This seemed similar enough to your "Trial Account" prompt that I thought I'd toss it in. Hope whatever this is gets fixed - good luck guys. |
@bpphantom
The Defenders of Paragon
KGB Special Section 8
Had the trial account thing happening to me just a few mins ago too.
Wednesday 6:30 PM (im GMT+1) on Pinnacle
and my account never lapsed for over 7 years now, i hope this dont **** up the ongoing vanguard pack thing,.....
Greetings
Went to log in and got the message that I was on a Trial account did I want to upgrade?
??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now. Just wondering if anyone else had this happen. |
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I can echo much of the same as what has been said so far. Happened to me on Monday evening logging in to Victory server 7:30pCDT-8:30pCDT approx. I was nervous so logged out of the game and in to my master account and all information was good. Logged back in to the game and it was fine.
Then the same thing happened last night, approx 7:30pCDT logging on to Victory. This time I just did a quick exit and re-log and I was fine.
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Went to log in and got the message that I was on a Trial account did I want to upgrade?
??? This account is has been a full account for over 57 months. Wouldn't let me get on my character. Anyway said No and backed out of the menus and relogged and seems fine now.
Just wondering if anyone else had this happen.