Issues with the NCsoft Store
By
2short2care,
Posted on: 2010-09-16 10:41 in ALL ACCESS Gameplay Technical Issues Bugs
*cries*
I was soooo in the mood for creating a new toon tonight!!!
*cries more*
** Guardian�s Crazy Catgirl **
************* 22 XxX 10 *************
Yes. I can get lost on a straight-line map.
Seriously. So annoying. So that's almost a day of not being able to use my slots. If this is any indication of what we have to look forward to with Freedom, I might have to rethink the VIP status I was going to be keeping.
We'll see....
I'm having similiar issues that some have noted having, but I will copy/paste my issue here to keep information compiled.
Ages ago on my account, as I've had it for years, I've bought multiple character slots, filled them up with characters, and generally had no issues (current ongoing issues accessing beta aside). Today I went to delete a character, to make another character with some friends, and after deleting the character, the slots are no longer available. I try deleting another low level, same deal.
It seems I've basically "lost" character slots at some point, which is rather frustrating to say the absolute least. So for now, I can't create any new characters. Anyone have any experience with this? As its the weekend, sending a ticket in what accomplish much, and they already have an active ticket with me over beta anyhow, heh.
-Daio/Velnox
Quote:
The store is down. Any purchased/unlocked slots are not available right now. So, when you delete a character that slot becomes locked cause the server can't verify that it was ever unlocked.|
Originally Posted by Daio
I'm having similiar issues that some have noted having, but I will copy/paste my issue here to keep information compiled.
Ages ago on my account, as I've had it for years, I've bought multiple character slots, filled them up with characters, and generally had no issues (current ongoing issues accessing beta aside). Today I went to delete a character, to make another character with some friends, and after deleting the character, the slots are no longer available. I try deleting another low level, same deal. It seems I've basically "lost" character slots at some point, which is rather frustrating to say the absolute least. So for now, I can't create any new characters. Anyone have any experience with this? As its the weekend, sending a ticket in what accomplish much, and they already have an active ticket with me over beta anyhow, heh. -Daio/Velnox |
When the store comes back up, those slots will return. They aren't lost, just not available at the moment.
Either way, it's a pain the rear end and this type of issue should have been fixed a LONG time ago.
We'll see....
How long has it been down exactly?
Quote:
ive been seeing in some threads close to 18 hours now, im sure it will be back up within the next day or so
|
Originally Posted by Daio
How long has it been down exactly?
|
Paint me UNimpressed, especially since my seasonal renewal just went through No Problem earlier today & NON of my paid for slots were locked yesterday. I am sorry but this really needs to be fixed, I'm just glad there was no issue with my new pre-paid so the renewal went through ok.
Confusion is Lord & Chaos is my Best Friend!! Shall I introduce you??
MArc# 5232 Bastet's Unleashing *a Solo-able arc*
Gae'Atha- lvl 50 Emp/Ele/Psi Def
Sekmet's Fel Blood- lvl 50 Rad/Ther/GW Corr
Quote:
I don't we'll see anything until tomorrow at this point. I'm sure everyone knows about it by now, but with Pax going on and it being a Sunday, there's probably only one guy with a broom there right now anyway.|
Originally Posted by Necrotech_Master
ive been seeing in some threads close to 18 hours now, im sure it will be back up within the next day or so
|
They'll wander in sometimes in the morning and go "Hey... store was down. I bet that pissed some people off. Ah well, we're going F2P in a few weeks anyway... where's the coffee?"
It's 106 miles to Grandville, we got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing faceless helmets
... Hit it ...
... Hit it ...
Quote:
The store website and servers are handled by NCSoft staff in Austin, not by the Paragon Studios staff.
|
Originally Posted by Jet_Boy
I don't we'll see anything until tomorrow at this point. I'm sure everyone knows about it by now, but with Pax going on and it being a Sunday, there's probably only one guy with a broom there right now anyway.
They'll wander in sometimes in the morning and go "Hey... store was down. I bet that pissed some people off. Ah well, we're going F2P in a few weeks anyway... where's the coffee?" |
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
i've been unable to access the store entirely. i click on the store button, and the window goes blank like a transition, but then freezes with a "(program not responding)" message up top in the window title. clicking the window again makes it go grey. closing the window get me "City of heroes is not responding", the check for solution, close, or wait options, and the following detail;
Quote:
|
Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: CityOfHeroes.exe Application Version: 1.0.0.1 Application Timestamp: 4e700aa4 Hang Signature: 5d83 Hang Type: 128 Waiting on Application Name: svchost.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Hang Signature 1: d99d13038dd8c06824b220e46a6ab491 Additional Hang Signature 2: 4da2 Additional Hang Signature 3: 90e61af00fd8e486622e6540f0f4db70 Additional Hang Signature 4: 5d83 Additional Hang Signature 5: d99d13038dd8c06824b220e46a6ab491 Additional Hang Signature 6: 4da2 Additional Hang Signature 7: 90e61af00fd8e486622e6540f0f4db70 |
is this a server side issue or just my computer?
Quote:
OK. First off, the problem you are having is with the Paragon Market, the ingame store.|
Originally Posted by chrome guardsman
i've been unable to access the store entirely. i click on the store button, and the window goes blank like a transition, but then freezes with a "(program not responding)" message up top in the window title. clicking the window again makes it go grey. closing the window get me "City of heroes is not responding", the check for solution, close, or wait options, and the following detail;
is this a server side issue or just my computer? [/SIZE] |
The NCSoft store is on the NCSoft website.
It does look like it's something on your computer or we'd have many many more posts about it.
My recommendation would be to look at the instructions in the [Guide] Asking for technical help on the forums thread that is stickied in this forum sections and following the instructions there to start your own post with the results of CoH Helper and HiJackThis.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
sorry, guess i got the threads confused.
Quote:
Is that the one that lets you shoot out lightning from your hands and EMP the ground to soften your landing?|
Originally Posted by Blue Rabbit
I was trying to buy the infamous Party Pack...
|
*Re-reads the time/date stamp on original post*
*snirks*
oh well, somebody'll get it atleast.
did you guys take away the character transfer x6 offer already?
wasn´t it extended another 24 hours do to the problems with the store?
can´t find it.
Ooooooo... I'll give you 1,000,000 Magic Pony Paragon Points for that!
... Hit it ...