Recolored costume parts/powers
Found a link to this thread from another thread. Add me to the growing list of people who have had their powers colors reverted back to original.
This issue 17 is something else, but, we will get through it. Tech Support was able to get my better half logged in and playing, so I have faith all bugs will be addressed...
However if the costume tokens were given out as a gift, then to ensure they stay as a gift, we need another round of costume tokens.
Lisa.
So don't wait for heroes, do it yourself
You've got the power
winners are losers
who got up and gave it just one more try
***Dennis DeYoung
Yep. I don't know about everyone of my characters but it has definitly happened to two of them. I've already used up two costume tokens and paid a little money to fix one of the characters.
I'm also having the same issue. Has anyone PM'd this thread to a redname? I'm thinking maybe they should have acknowledged this as a bug by now. It's really annoying and a pain the butt to go and change all of the colors back.
We'll see....
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Just another voice to the crowd; it's not on every costume slot if I have more than one. Seems to keep at least one, and default the other two. If it's just the one slot, it's default.
Thankfully, I had some saved and was able to restore them fairly painlessly; others I had to rebuild.
Only one instance of a costume switcharoo; this happened on Test as well.
I'm wondering if perhaps this is only affecting some, or just one, server(s). I'm on Guardian, and recognize a couple of the others posting as being here too. Unfortunately, I can't swear that I customized anyone on other servers, so I can't test to see if they're affected too.
Kosmos
Global: @Calorie
MA Arcs in 4-star purgatory: Four in a Row (#2198) - Hostile Takeover (#69714) - Red Harvest (#268305)
Okay. To add to this I've now got costume parts changed. I've just logged on a character that was using mostly the metallic texture for almost the entire body but that has now been switched to other parts. Not only that her spines have all been reset to those horrible banana things. This is most anoying.
I'm wondering if perhaps this is only affecting some, or just one, server. I'm on Guardian, and recognize a couple of the others posting as being here too. Unfortunately, I can't swear that I customized anyone on other servers, so I can't test to see if they're affected too.
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Kosmos
Global: @Calorie
MA Arcs in 4-star purgatory: Four in a Row (#2198) - Hostile Takeover (#69714) - Red Harvest (#268305)
I'm wondering if perhaps this is only affecting some, or just one, server. I'm on Guardian, and recognize a couple of the others posting as being here too. Unfortunately, I can't swear that I customized anyone on other servers, so I can't test to see if they're affected too.
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On my lowbie everything was fine, only one slot and it was still customised.
Well, the server speculation seems to be a bust. I was just tossing it out there as a possibility as to why there seems to be so little outcry over this. I'd really have expected a LOT more noise if it was everyone, everywhere having the problem.
Kosmos
Global: @Calorie
MA Arcs in 4-star purgatory: Four in a Row (#2198) - Hostile Takeover (#69714) - Red Harvest (#268305)
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
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Same issue here too - toons on both Liberty and Guardian - all custom power colors reset to default on all costume slots except the first one. What's up dev's ? My colors weren't THAT bad ... were they ?
**Damien**
"Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind." ~Dr. Seuss.
"Going to church doesn't make you a Christian any more than standing in a garage makes you a car. "
Defiant has the same problem. I haven't checked all my Alts but my wife's Earth/Rad Troller has gone back to default.
Guess who's been given the job to recolour them
Happy to be on Defiant.
Global name @mereman
Member of P.E.R.C. Representing Defiant
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Well, the server speculation seems to be a bust. I was just tossing it out there as a possibility as to why there seems to be so little outcry over this. I'd really have expected a LOT more noise if it was everyone, everywhere having the problem.
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I'd really like some kind of acknowledgement of this issue from the devs, but I assume their focus is almost entirely on the auction house right now (and I don't blame them). I'm guessing there's a 99% chance that the final solution will be to offer another round of free costume tokens (and I'll accept that and move on).
The only real concern for me is my shaken faith in the integrity of our character database. I'd like to know that the devs are taking this issue seriously in terms of investigating how it happened and what needs to be done to make sure something like this never happens again. What if next time it's actual costumes that get wiped? Or Influence? Or slotted enhancements ("Sorry about the purples, dude, but you can get more, right?")?
"And texting? 'How R U?' Wow! English is just getting its [censored] kicked. In two generations, that's going to be on chalkboards. And do you know what you get from that? You don't get Ernest Hemingway."
- Henry Rollins
We all got free tailor tokens for each of our slots, so I'm not concerned about my characters so much, it'll just be a pain to go through each of them and reload their saved custom power settings.
I'll likely just do it as I play each character rather than wasting time to log into each one that had custom powers. PITA, but not major.
I've had to change colors as well...the odd thing is that invulnerability's 'invulnerability' seems stuck at purple for me, even when a new color is selected.
I'm on Virtue, Protector and Victory and I'm having the issue too. Every alt I checked, power customization reverted to default in all but the first costume slot.
Ugh, I really hope they can fix this because I do NOT want to have to go through and try to redo all of that.
Yup, having issues too. Any bright color is showing as maybe 4-5 shades darker. >.>
Tech Support has apparently upgraded my support request to the level of a bug report: I got the same canned message as you get with /bug when it passed to the latest person handling it. I've had responses from four different people at tech support, so it's gone up the ladder pretty quickly.
Hopefully whoever now has the hot potato is reading this thread. So, presuming that, I'd like to re-iterate that I can find no client-side issues. I can edit costumes with power customization and utilize them with no problems.
It appears to be nothing more or less than lost info in the server-side database.
What I fear is that the easy answer will be to issue free costume tokens. Having to use my Anniversary gift of free tokens on this is just adding insult to injury, and more tokens would simply remove the insult, not the injury. I would still lose hours of play time fixing things someone at NCSoft or PS broke.
Kosmos
Global: @Calorie
MA Arcs in 4-star purgatory: Four in a Row (#2198) - Hostile Takeover (#69714) - Red Harvest (#268305)
I would still lose hours of play time fixing things someone at NCSoft or PS broke.
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***I knew something was wrong within moments of logging into I-17.
If we are to die, let us die like men. -- Patrick Cleburne
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The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog
I've also been wondering why there hasn't been more screaming about this. I'm guessing it's because a lot of players simply haven't noticed yet, and some of the ones who have don't realize that it's a database problem rather than a graphics problem (i.e. they haven't figured out how much time and Inf it's going to take them to fix everything).
I'd really like some kind of acknowledgement of this issue from the devs, but I assume their focus is almost entirely on the auction house right now (and I don't blame them). I'm guessing there's a 99% chance that the final solution will be to offer another round of free costume tokens (and I'll accept that and move on). The only real concern for me is my shaken faith in the integrity of our character database. I'd like to know that the devs are taking this issue seriously in terms of investigating how it happened and what needs to be done to make sure something like this never happens again. What if next time it's actual costumes that get wiped? Or Influence? Or slotted enhancements ("Sorry about the purples, dude, but you can get more, right?")? |
I'm waiting for the bug report to be resolved before I log any more characters on, in hopes that they will pull the data from backups, if it's really gone.
Angel Witch II - Chord of Souls - Storm Witch II - Princess of the Dawn - Standing Horse - Witch of Xymox
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Tech Support has apparently upgraded my support request to the level of a bug report: I got the same canned message as you get with /bug when it passed to the latest person handling it. I've had responses from four different people at tech support, so it's gone up the ladder pretty quickly.
Hopefully whoever now has the hot potato is reading this thread. So, presuming that, I'd like to re-iterate that I can find no client-side issues. I can edit costumes with power customization and utilize them with no problems. It appears to be nothing more or less than lost info in the server-side database. What I fear is that the easy answer will be to issue free costume tokens. Having to use my Anniversary gift of free tokens on this is just adding insult to injury, and more tokens would simply remove the insult, not the injury. I would still lose hours of play time fixing things someone at NCSoft or PS broke. |
At the very least, they should give us free costume tokens...
My imps changed back to the default firey red....hope they fix this soon.