I just got a weird e-mail. Is this official?
By
Aggelakis,
Posted on: 2010-03-19 08:46 in ALL ACCESS Gameplay Technical Issues Bugs
Except those are legit addresses for the e-mail and the URL. I'd directly petition your Aion CS.
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I don't even play AION. That was one of the points.
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Manually go to your account page and check there plus you can put in a support ticket regarding the email from the support site.
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I got the same email a while ago (except I *do* play Aion). Forward the email to support@ncsoft.com - that's what I did. Don't click on the link to email them, use the forward button and manually type it in.
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Originally Posted by Dispari
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The grammar alone would make me contact NCSoft and see if they have a fraud department, and get the ball rolling on an investigation. I would advise not clicking on anything in that e-mail.
I have never seen an "official" company e-mail (from anywhere) that poorly phrased. It looks like a bad online translator did that.
Sounds like an attempts of identity theft.
Op, do make the linky non-clickable though. Just in case a player decides to click it.
Scanning ID? ... I suspect FRAUD. Even though it seems a legit addy?
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Yep, looks like a phishing scam.
I guess some people really do fall for those kinds of e-mails. I'm truly shocked.
Cynicism and doubt are your best protections on the internet, OP. Use them well.
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Because it's impossible to spoof the originating email address, amirite? |
Originally Posted by DumpleBerry
Except those are legit addresses for the e-mail and the URL.
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They spoof the address and try to fool you into using their fraudlent link, that points to a page that looks like an Aion account page so you'll log into it and give them your account info.
The printed link https://secure.ncsoft.com/cgi-bin/plaync_login.pl is probably hyperlinked to something completely different.
Demonstration:
https: //secure.ncsoft.com/cgi-bin/plaync_login.pl
If you don't pay attention to the actual page your browser is sent to, you're at risk. It's very sneaky.
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Originally Posted by The_Coming_Storm
I guess some people really do fall for those kinds of e-mails. I'm truly shocked.
Cynicism and doubt are your best protections on the internet, OP. Use them well. |
I used to work at a rather large internet provider way back and we had a VP of OP's who was from Disney and she had at least a 4 year collage degree and 3 years with us and she clicked a infamous " look at this pic " E-mail --so even the smarts ones FAIL!!! she infected the whole building in one hit
LOL
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That's absolutely right. I've gotten these emails in the past, and if you mouse over the link provided in the email, most browsers will show you the destination at the bottom of the window. In the emails I've gotten, the link actually goes to something like www.nc-softe.net(not a valid website, don't worry), or something similar that you might not catch at a casual glance. |
Originally Posted by Obsidius
Because it's impossible to spoof the originating email address, amirite?
They spoof the address and try to fool you into using their fraudlent link, that points to a page that looks like an Aion account page so you'll log into it and give them your account info. The printed link https://secure.ncsoft.com/cgi-bin/plaync_login.pl is probably hyperlinked to something completely different. Demonstration: https: //secure.ncsoft.com/cgi-bin/plaync_login.pl If you don't pay attention to the actual page your browser is sent to, you're at risk. It's very sneaky. |
I think the point is to pay attention to the repeated warnings that practically every MMO gives you. Real admins WON'T ever ask for your account info. They already have all of it in their database.
I've been getting a lot of these types of things from "Blizzard" lately, claiming that my (inactive) WoW account is being sold and thus is against the TOS. Funny thing is that the email they're sending them to is NOT the one that's linked to my WoW account. Also, the spelling and grammar are even more horrid than the OP's here was. Then there's the fact that Blizzard doesn't warn you. They just ban you.
Not that I have any plans to play WoW again, but I wouldn't click one of those links even if it did look legit. At least not without investigating it first.
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I got the same email as the OP, it is a phishing scam. The actual url the link directs to is very close to the real one, but it is slightly different and obviously fake once you catch the difference.
The grammar alone is more than enough to fire off a red flag on this. If you're reading an "official email" and it reads like a student in your 6 year old's grade one class wrote it, chances are it's not "official" by any means 
We'll see....
Looking at that the only bit that doesn't throw out alarms is the final 3 lines of text. I'd certainly be sending that email to the recycle bin as an obvious phishing attempt.
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Originally Posted by Biidi
I've been getting a lot of these types of things from "Blizzard" lately, claiming that my (inactive) WoW account is being sold and thus is against the TOS. Funny thing is that the email they're sending them to is NOT the one that's linked to my WoW account. Also, the spelling and grammar are even more horrid than the OP's here was. Then there's the fact that Blizzard doesn't warn you. They just ban you.
Not that I have any plans to play WoW again, but I wouldn't click one of those links even if it did look legit. At least not without investigating it first. |
Yep, I've been getting these too, to my work address which has obviously never had any Blizzard account associated with it.
Definitely phishing ... Rule one to avoid phishing scams: NEVER CLICK ON A LINK SENT YOU IN AN EMAIL OR IN AN IM. Rule two: If you don't play the game and get an email like that, it's a phishing scam. Rule three: See rules one and two.
Seriously, if you get an email threatening closure of your email account, bank account, gaming account or threatening you with arrest UNLESS you click on the link and give up personal information, it's a phishing scam. If you are truly nervous about the validity of the email, contact the provider directly... NEVER click the link. Even if you get an email from someone you know containing a link, be suspicious.
It's odd how some of the same people who obsessively lock all their doors and are paranoid about being attacked in their own homes will click on ANYTHING in an email from ANYONE ...
<sigh>
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Visit help.ncsoft.com and start a new Support Ticket. Paste the entire contents of the email, including raw/long headers, in along with something like "I got this email". NCSoft Support will do the rest.
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Headers often help more than they e-mail or url in the site. Most phishing sites get caught and shutdown after a few people get nailed by them. With the headers, it is easyer for someone that know an bit about how e-mail work to track it back down to the provider (hince where you want NCSOFT to know them) so they can get a court order and find out who sent them.
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Originally Posted by CuppaManga
Visit help.ncsoft.com and start a new Support Ticket. Paste the entire contents of the email, including raw/long headers, in along with something like "I got this email". NCSoft Support will do the rest.
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Hehee, kind of reminds me of those junk emails you get from someone in Nigeria saying that you just inherited a million dollars and all you need to do to get that money is send them $300 in a money order to Address - - - - - - - - . Most of those emails have bad grammar also. As others have said, if it doesn't feel right, it probably isn't legit. The fact that they used legit emails or links doesn't mean much. They could have it set-up to forward to another address if you clicked on that link in the email.
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Originally Posted by Thirty-Seven
The grammar alone would make me contact NCSoft and see if they have a fraud department, and get the ball rolling on an investigation. I would advise not clicking on anything in that e-mail.
I have never seen an "official" company e-mail (from anywhere) that poorly phrased. It looks like a bad online translator did that. |
Did this come in your inbox or junk? I was just in my hotmail account and there were 9 more phishing attempts in the junk box. I just click the top button to illuminate them all then click the phishing button.
Worse thing you can possibily do is like use your regular email address for a Craig's List listing. I did and the phishing SPAM exploded. Listed last year and I still get 30-100 a day
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I recently got a similar email making vague threats that my payment info was incorrect for my Guild Wars account. Except that it was sent to the wrong address, and as far as I know Guild Wars doesn't ever charge you for anything if you stay out of the store.
I've also been getting carpet bombed with fake Blizzard emails. Granted, the first one did cause a mild bout of panic, if for no other reason than Blizzard forced everyone to merge all their account info into one ID - I have several non-WoW games on that ID. Plus it has my "real" email and contact info. Fortunately, despite being temporarily stupid enough to almost believe I had been hacked, I wasn't quite dim enough to click their link. I changed my password anyway. I will point out that the phishing email I got was remarkably lifelike, and had clearly been modified from a genuine email, rather than compiled by a drunken babelfish. The main difference is that when I changed my password, the actual Blizzard email addressed my with my actual first name. IE, "Greetings, <your name here>" where the scam just said "Greetings," And as noted, holding the mouse over the link showed an address that was definitely *not* correct.
Unfortunately, the first scam mail wasn't tagged as spam, and I can only assume I tripped some kind of "email has been read" trigger (despite all my security settings.) Because since then, I've been getting about three a day.
IT WAS CONFIRMED! THESE E-MAILS ARE NOT REAL AND ARE AN ATTEMPT TO TRY AND STEAL YOUR ACCOUNT. IF YOU GET AN E-MAIL LIKE THIS DO NOT CLICK ON THE LINK AND JUST DELETE THE E-MAIL OR FORWARD IT TO SUPPORT.
From:
"support@ncsoft.com" <support@ncsoft.com>
Greetings!
This is an automated notification regarding the recent change(s)
made to your Aion Account. NCSoft system scan to your account insecurity, in order not to affect the normal use of your account, please log NCSoft safety net to verify your account information, or else NCSoft will stop using your account's rights . Certification of Aion Account information site of NCSoft:
https: //secure.ncsoft.com/cgi-bin/plaync_login.pl
NCSoft staff will verify your account information submitted in two days, please do not modify your account information during this time . It will not affect your game uptime.
Account security is solely the responsibility of the account holder. Please be advised that in the event of a compromised account, NCSoft representatives typically must lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.
Please retain this e-mail for your reference.
If you have any questions about the account information, please contact Support@NCSoft.com.
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