Please let us buy in game upgrades off the website
By
Elstrat,
Posted on: 2008-10-05 24:00 in CoH and CoV General Discussions
I'm sorry, but all this is REALLY stupid now. To my knowledge, NO other online retailers that use Maestro have such stupid restrictions on them, so why do PlayNC deem it necessary to make life so difficult for the players?
It's sheer idiocy to stop people giving you money when they WANT to!
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
This would be a prefect idea, like how you buy the Cyborg Code or Jetpack, you pay for a code for 5 slots and then it comes active on any server you want.
/Signed for people that use Maestro
FFM: Aye, I mean, my Maestro card is working fine with that Other MMORPG. The one everyone knows about. It's not so much the non-reccuring billing which is the annoying issue here, but the fact that I'm being penalized for not using a different card which I don't have.
I'm on game time card.
I have a CC, but I still prefer game time cards (it's the collecter in me).
I can't upgrade my account with extra slots (WANT!) because there's no credit card on file? How can I get it on file without putting up with reoccuring subscriptions?
@ShadowGhost & @Ghostie
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Easy, setup up the rucrring billing so that it is on file... then cancel the payment right away (you wont get charged UNTIL your game time cards have run out).
And I just want to pay through paypal...you can do it for NCCoins...why not for other stuff too 
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@Lyrik
[ QUOTE ]
I'm sorry, but all this is REALLY stupid now. To my knowledge, NO other online retailers that use Maestro have such stupid restrictions on them, so why do PlayNC deem it necessary to make life so difficult for the players?
It's sheer idiocy to stop people giving you money when they WANT to!
[/ QUOTE ]
im having to agree here i have both a maestro and master card availible to me and recently i have actuly found myself using the maestro because of how easy it actuly is to use and rack transactions.
as has been stated in other threads no other online service and because of my work i actuly use alot of online stores and make alot of online transactions i know that only plaync are having these problems so i would love to know how all the other thousands of companys were able to resolve issues with these changes ant plaync werent because it is alienating a huge amount of the player base
and after properly reading the hole thread an idea ocured to em making things like extra slots availible to buy and aply with codes would make it possible for things like these to be given as gifts and promotionals by everybody form the media in general to sg's for competitions or server events so its not a completely bad idea to work round the problems
There isnt a problem on earth that cant be solved with the proper aplication of hi explosive's
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Wait, so because I'm subscribing via PayPal (since yes, I too have a Maestro card and I'm certainly not going to use my corporate Amex card) I'm no longer able to buy new slots, character renames or server transfers? That is ridiculous
@Jaw Dropper - Toons of all levels so drop me a line!
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i can't at all, my maestro card is dutch, so it doesn't work on the online store.
also, the only way i can pay is ether trough the paysavecard or a dutch/belgium system called IDEAL.(but IDEAL isn't something NCsoft is willing to use, so i'm stuck with one option.)
it's more NCsofts choice, ether allow the slots being bought trough the NCstore, or just miss more then a ton of profit.(and this doesn't count for COX only BTW)
I have a maestro card which i always to used for my subscription. After the changes i now use paypal but have left my card details on my account.
Only 2 days ago i bought 2 slots and a rename token with the same card, so what's the problem?
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I brought slots last month. This month I try to buy them, I get the error along the lines of "You cannot purchase as you have no Credit Card on File" even when I did. So I can't purchase things from the in game store. It seems a little odd though, as some people's recurring billing stopped a while ago, while mine only just stopped this month.
I was just switching bank accounts at the time this happend, so I had to take my old Visa card off the records on my account, but then when I went to put my Maestro card's details on file, I find that I can't.
I want more slots
Quick question, Is there a charge for using paypal?
@Wild Red
"In the Rogue Isles, loyalty goes to the highest bidder." Wild Red
[ QUOTE ]
Quick question, Is there a charge for using paypal?
[/ QUOTE ]
Nope
@Jaw Dropper - Toons of all levels so drop me a line!
Imaginary Inc.
Twitter me!
[ QUOTE ]
[ QUOTE ]
Quick question, Is there a charge for using paypal?
[/ QUOTE ]
Nope
[/ QUOTE ]
Thanks 
@Wild Red
"In the Rogue Isles, loyalty goes to the highest bidder." Wild Red
What i don't get is if i phone up your bank they have no idea what I'm talking about as far as there concerned there should be no problem with me using my maestro card for a recurring payment.
I spent a good hour on the phone with various people at RBS and not one could understand the problem i even went as far as to contact support and ask them for more details and then phoned the bank and read them the details and still no joy.
Personally, I think all the "problems" are at NC's end, not the banks. No other online retailer has these problems with Maestro.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
[ QUOTE ]
I'm sorry, but all this is REALLY stupid now. To my knowledge, NO other online retailers that use Maestro have such stupid restrictions on them, so why do PlayNC deem it necessary to make life so difficult for the players?
It's sheer idiocy to stop people giving you money when they WANT to!
[/ QUOTE ]
As has already been explained, this isn't our choice. We are making our systems compliant with MasterCard's new rules for online purchases made with Maestro. MasterCard are enforcing their new policy, and it is only a matter of time before everyone who takes Maestro for online purchases has made the changes we have.
Unfortunately the in-game store will not have the capability to support Maestro once all the changes are complete, as the SecureCode system required for Maestro purchases requires a web browser.
I'll pass along your feedback about accessibility to those items only offered in the in-game store.
While your passing on feedback, could you also add the ability to buy things from the PlayNC store as gift purchases, and give other people the codes so they can apply them to their accounts?
[ QUOTE ]
While your passing on feedback, could you also add the ability to buy things from the PlayNC store as gift purchases, and give other people the codes so they can apply them to their accounts?
[/ QUOTE ]
You can already do that, the full code is in the e mail you get from them after the purchase.
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While your passing on feedback, could you also add the ability to buy things from the PlayNC store as gift purchases, and give other people the codes so they can apply them to their accounts?
[/ QUOTE ]
You can already do that, the full code is in the e mail you get from them after the purchase.
[/ QUOTE ]
Every time I've bought something from the PlayNC store, they've only given me the last 4 characters of the code, and an "Apply to account" button in account management. I don't get the full code until AFTER I applied it, which is pretty useless really.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
[ QUOTE ]
Every time I've bought something from the PlayNC store, they've only given me the last 4 characters of the code, and an "Apply to account" button in account management. I don't get the full code until AFTER I applied it, which is pretty useless really.
[/ QUOTE ]
You might be right there thinking about it, i dont know if the e mail was sent before or after i clicked apply to be honest.
[ QUOTE ]
While your passing on feedback, could you also add the ability to buy things from the PlayNC store as gift purchases, and give other people the codes so they can apply them to their accounts?
[/ QUOTE ]
We can't do it the way suggested here (it would make things far too easy for fraud), however the ability to make gift purchases is something under consideration.
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We can't do it the way suggested here (it would make things far too easy for fraud), however the ability to make gift purchases is something under consideration.
[/ QUOTE ]
At one time you could do it, because i bought a few GvE packs for people.
Please. Really, please. Maestro's policy changes have screwed me over for recurring billing, and now I can't even upgrade my account with extra slots or any of the other in game store purchasable items because of it.
I want to get extra slots on my account. Please, let me buy them. Let other people upgrade their accounts through the PlayNC store.
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