I12 Info: Map Desync Bug


Baby_Phoenix

 

Posted

I'm on Virgin Media. My problem's serious enough that any character without TP is unplayable unless I'm teamed with someone with Recall Friend. Only started with Issue 12 & it's intermittent. Sometimes it's every time I zone, others I can go several hours then bam!


 

Posted

[ QUOTE ]
I'm on Virgin Media. My problem's serious enough that any character without TP is unplayable unless I'm teamed with someone with Recall Friend. Only started with Issue 12 & it's intermittent. Sometimes it's every time I zone, others I can go several hours then bam!

[/ QUOTE ]

and bang! we have a match. except pretty much all my toons above 30 that existed pre i12 are affected all the time


 

Posted

I'm on Virgin Media (cable, not ADSL), and have zero problems with desynching.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

[ QUOTE ]
I'm on Virgin Media (cable, not ADSL), and have zero problems with desynching.

[/ QUOTE ]

I wasn't aware Virgin did ADSL, I thought that was BT? Anyway, just to clarify further, I'm also on Cable.


 

Posted

To break it down a little more:

Virgin Media, cable, South West region. No problems.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

Posted

Likewise Virgin Media, Cable, North West Region, Problems before but resolved internally.


Heroes: Phobos-, Protector-Bot, Shadow of Ra, Bionic Eye, Entropic Chaos, Strike-Freedom.

Villains: Necron Phobos, Khorne-Berzerker, Full Metal Panic, Smasher Devourer, Degrees Kelvin.

Co-Leader of The Echelon
Visit us at http://www.theechelon.eu

 

Posted

Virgin Media, Cable, South East region. No problems.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

Been reporting this issue on and off since i7.

Found it on test (i12) didn't report because I had always been told it was due to my ISP/Connection (Zen and WiFi Mesh).

Happens to some characters badly as in every time I zone, other characters on same account don't get it at all.

Spoke to tech support who eventually said they had changed something on my accounts... and the problem is much less now than it was immediately after i12 release, however it still exists.

My thought is it is a software issue that in rare circumstances for some people causes the issue, it is compounded by set-ups/latency/routes to server etc. And the software issue is server side, it will be difficult to track down an exact cause because the devs only trouble shoot from within house, so they are not going to have the same set-ups/latency/routes to server that we do.


 

Posted

offered with out comment.

was speaking to a mate of mine at the weekend, i'd been pestering him to resubscribe for ages. turns out he did. had this problem with every toon adn decided to cancel his subscription and go back to wow


 

Posted

[ QUOTE ]
Personally, I think it would be easier to force a server resynch on using the /stuck command, or a new /resynch command.

[/ QUOTE ]
Guess what!


 

Posted

[ QUOTE ]
[ QUOTE ]
Personally, I think it would be easier to force a server resynch on using the /stuck command, or a new /resynch command.

[/ QUOTE ]
Guess what!

[/ QUOTE ]

Ooooh! I made a suggestion that came true!

Awesomesauce! I really hope this helps people suffering from this!


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

This is great news


 

Posted

Now if only they made the game client to auto-detect when it's out of sync instead of waiting for the player to guess it (a guess that usually comes way too late and leads to embarrassing results...), it will be cooler!


 

Posted

[ QUOTE ]
Now if only they made the game client to auto-detect when it's out of sync instead of waiting for the player to guess it (a guess that usually comes way too late and leads to embarrassing results...), it will be cooler!

[/ QUOTE ]

The team is not going to assume this is a final fix and stop working on the desync bug. The re-sync command is not considered to be a final fix: it's a workaround for those affected while a more permanent fix is sought. I'm very hopeful that the desync bug will soon be a thing of the past for everyone in the near future, and that the command will not be needed for more than a month or two.


 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Personally, I think it would be easier to force a server resynch on using the /stuck command, or a new /resynch command.

[/ QUOTE ]
Guess what!

[/ QUOTE ]

Ooooh! I made a suggestion that came true!

Awesomesauce! I really hope this helps people suffering from this!

[/ QUOTE ]

Of course, I was the one originally suggesting such a command, but I don't care who gets the credit as long as they're actually doing something about this. Right now I'm almost jumping up'n'down. I'm so happy! (Mostly actually have to do with all the QoL things added to I12, but...)

I know poor Smurfnof will be rather happy to hear this, since he's been constalntly out of body since I12 hit live! Yes, truly constantly, it's a joke that's not funny anymore really!


 

Posted

[ QUOTE ]
Right now I'm almost jumping up'n'down. I'm so happy!

[/ QUOTE ]Until you realize the awkwardness from the time that you will be de-synced until the time that you will find out that you're de-synced and issue the command.

Hopefully, as GR say, trying to fix the problem has bigger priority than building that command...


 

Posted

The need to get this sorted ASAP.


 

Posted

I see others have this problem, it's good to know it is being worked on.

It really sucks, I have a level 38 character I really enjoy but it is perma-stuck in the bug so I can't play it at all until it is fixed, I hope it will be soon!


 

Posted

Although it is very common, not many people reporting it doesn't help, as it is not escalating as a widespread problem and also support have not enough data about it so they work almost blindly to fix it.


 

Posted

Patch in that command fast so i can play. All chars save one have it atm


 

Posted

I am sure that after they implement that command, you will find out how awkward will be to use it and you will also demand to fix the actual bug...


 

Posted

[ QUOTE ]
I am sure that after they implement that command, you will find out how awkward will be to use it and you will also demand to fix the actual bug...

[/ QUOTE ]

The command is being implemented to assist people and is NOT the solution to the issue, merely a temporary workaround. GR has already posted that they hope it won't be needed for more than a month or so.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

[ QUOTE ]
I am sure that after they implement that command, you will find out how awkward will be to use it and you will also demand to fix the actual bug...

[/ QUOTE ]
Steps:

0) /bind u "stuck" (one off thing)

Then...

1) Enter mission.

2a) Press "u". Done.

or

2b) Forget to press "u"...go in to map, and find you're disconnected.

3b) Press "u". Done.


Compared to what MMs need to do to summon pets, or Defenders/Controllers/Corruptors to apply team buffs, this isn't looking very awkward to me.


 

Posted

I am talking about the time distance between (2b) and (3b).
I expect this to happen a lot...


 

Posted

Hey guys, from the patch notes for a new patch up on the US test servers. Hopefully, we'll get this one today.

[ QUOTE ]

User Commands

* Added /sync command which attempts to get the client and server back in sync when the client allows movement but it isn't reflected on the server. (When out of sync, the player will be able to move around, but cannot see other players or NPCs, and other players cannot see them).



[/ QUOTE ]


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.