City of Heroes: Live Forum Archive

Another 'unannounced' major server barf

Adelie

By Adelie,
Posted on: 2009-06-29 04:25 in CoH and CoV General Discussions

 

Posted

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The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

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And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

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What point is that, that still stands?

@Lasher
First Of The Year

Quote:
Originally Posted by Edgar Allan Poe
I became insane, with long intervals of horrible sanity.

 

Posted

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I say I-15 is going live. Hopefully with a newer version than they've shown us on Test though.

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That's not possible. They never release a patch to Live without first testing it on the Test Server. What you see on Test is what we'll be getting on Live when the servers come back up.

EDIT: This'll be the first time a new issue has ever been released on a Monday.

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If Paragon is anything like my company, they have Friday off for the US 4th of July Holiday.

Pushing the update one day early because they're on a short week, perhaps?

Arc #345863 - When The Bough Breaks
"Curse you Perry the Plata...wait, is that Love Handel?" - Dr. Heinz Doofenshmirtz, Phineas and Ferb

 

Posted

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The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

[/ QUOTE ]
And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

[/ QUOTE ]Translation: I'm at work and can't play anyway, so the rest of you can sod off.

 

Posted

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Besides denying some folks a couple of hours of gameplay, how does that affect the average person in this game? I'm not asking folks to dismiss the less-than-ideal way it's being handled. I'm just suggesting that some perspective be used. YMMV.

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Well, I don't think we're killing people in the streets over it. At least I'm not. The OP hasn't been around for a while... ... ... *locks door*

 

Posted

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The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

[/ QUOTE ]
And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

[/ QUOTE ]
What point is that, that still stands?

[/ QUOTE ]
That because this kind of thing so rarely happens that people like the OP tend to blow them out of proportion. Losing a few hours of playtime every YEAR or so for this kind of thing is hardly worth getting that mad at the Devs about.

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Posted

Ah, well I don't care about losing playing time much. My big beef is with the unannounced major server update that is taking place.

@Lasher
First Of The Year

Quote:
Originally Posted by Edgar Allan Poe
I became insane, with long intervals of horrible sanity.

 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

[/ QUOTE ]
And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

[/ QUOTE ]Translation: I'm at work and can't play anyway, so the rest of you can sod off.

[/ QUOTE ]
You obviously didn't read any of my previous posts on this thread.

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Posted

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<QR>

ABout the only "notice" I've seen is this that Nivieve put up on Firday afternoon. Even in that thread, most of the speculation was that it wasn't that close.

I'm trying to do a Main-to-Test comparison right now. Thing is, I don't recall a update to the test happening over the weekend... 'Cause it's updating as well.

Oh this'll be fun...

THank you for the time...

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There was a small 4.5M patch to Test on Saturday, myself and a few of the regular crew over on Test all remarked about it.

No patch notes came from it, and the version number didn't change.

But at least we know someone was there this weekend working on getting this ready for... well, today, it would seem.



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Yeah, I was just getting ready to post that when my Test Server updater got done, the version number was the same as it was before (from the patch last week).

Maybe they backed out the Super Booster 3 stuff or something?

 

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Ah, well I don't care about losing playing time much. My big beef is with the unannounced major server update that is taking place.

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As I said I'd love more announcements just like everyone else.
Bet even that isn't worth getting that upset about.

I just assumed the OP had to vent a bit about being screwed by the normal maintenance times and then having this one time event placed on top of that. *shrugs*

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Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

[/ QUOTE ]
And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

[/ QUOTE ]
What point is that, that still stands?

[/ QUOTE ]
That because this kind of thing so rarely happens that people like the OP tend to blow them out of proportion. Losing a few hours of playtime every YEAR or so for this kind of thing is hardly worth getting that mad at the Devs about.

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I'm not sure your point does stand, to be honest. It's not about the lost playtime, it's about the fact that the customer service team told us (as far as I know) that they would be giving us more and timelier notice, and they haven't. Again, they said one thing and did another, as usual. It's the principle of the thing.

I think the OP is probably inflated, he seems more put out than I would be or would think is reasonable, but I'm not in his head so I can't know his situation. What I can say, though, is that his complaint seems valid, even if you don't agree that it's as big a deal as the OP is making it, it's still a valid thing to complain about.

Brother of Markus

The Lord of Fire and Pain

The Legendary Living Hellfire

Fight my brute!

 

Posted

Dang, can I have all your badges? You have some purty ones!

@Lasher
First Of The Year

Quote:
Originally Posted by Edgar Allan Poe
I became insane, with long intervals of horrible sanity.

 

Posted

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[ QUOTE ]
The version number is now the same between live and test.

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Did you launch both updaters (Live and Test) and checked the version numbers from there?

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Yes.

 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
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The stated server down time is 9 am to 11 am EST. This happened before hand, and it was unannounced. I see where the OP is coming from. Also seeing it as a patch (I15) and still unannounced makes it even worse.

[/ QUOTE ]
And just -how- often do we have new Issues pushed to the live servers, either on purpose or not?
My point still stands...

[/ QUOTE ]
What point is that, that still stands?

[/ QUOTE ]
That because this kind of thing so rarely happens that people like the OP tend to blow them out of proportion. Losing a few hours of playtime every YEAR or so for this kind of thing is hardly worth getting that mad at the Devs about.

[/ QUOTE ]

I'm not sure your point does stand, to be honest. It's not about the lost playtime, it's about the fact that the customer service team told us (as far as I know) that they would be giving us more and timelier notice, and they haven't. Again, they said one thing and did another, as usual. It's the principle of the thing.

I think the OP is probably inflated, he seems more put out than I would be or would think is reasonable, but I'm not in his head so I can't know his situation. What I can say, though, is that his complaint seems valid, even if you don't agree that it's as big a deal as the OP is making it, it's still a valid thing to complain about.

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I think my ultimate point is that we all have to choose our battles.
This is a "battle" the OP is not going to win.

Sure the Devs could do a better job with the announcements.
But that's not something so critical that it's worth our effort worrying about it in the long run.

I guess if ranting about it made the OP feel better that's fine.
I just hope he/she doesn't really expect anything to come of it...

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Posted

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Dang, can I have all your badges? You have some purty ones!

[/ QUOTE ]
You can have all the MA badges I'm about to lose in I15.

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Posted

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The version number is now the same between live and test.

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Did you launch both updaters (Live and Test) and checked the version numbers from there?

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Yes.

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Thanks. Like someone already posted, though, there was a tiny Test patch over the weekend, after which the version number did not change. Not sure what was in that patch, but at least they DID push it to the Test Server before pushing it Live, even if only for a day or two.

 

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But hey, live in your glasshouses, unthinking brethren. Your time will come and then you'll be up in arms when the servers go down during -your- primetime.

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I highly doubt this, majority of the players are in North America. The time frame they selected is when the least players are online from their data, unless you guys on the other side of the world can get more players to play during those hours I doubt we will be seeing servers go down during our prime time. Unless it is an emergency, which we have already had.

 

Posted

If it was suppose to be a test update that got pushed live by mistake do you think they will roll back (more down time and play data lost) or just go "Patch it where needed and get 16 on the test asap".

 

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Oh noes. I've been forced to play CoX for 2 hours less than usual.

My life is meaningless. Although...if I'm getting this upset over a couple hours of computer gametime...maybe my life was already kinda meaningless.

Still, I guess I could always work on a build in Mid's Hero Designer or browse the forums for a bit.

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Uh...yeah. So I'm from Japan, Australia or New Zealand and the early maintenance doesn't bother me.
Does that counter his post? Mathematically speaking?

Also, AllPart_Troll, do you have a link to the 'customer service mouthpiece' post telling us we'll receive 'more warnings, timely warnings'?

I'm just wondering because if you'd included that in your OP it'd make me look like a fool for saying this now. And I'd also like to know because that sounds like a big promise for some 'customer service mouthpiece' to make.

Eastern Standard Time (Australia)
is 15 hours ahead of
Eastern Standard Time (North America)
which is 5 hours behind
Greenwich Mean Time (GMT)

 

Posted

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If it was suppose to be a test update that got pushed live by mistake do you think they will roll back (more down time and play data lost) or just go "Patch it where needed and get 16 on the test asap".

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They'd do a roll back. But I doubt this was a mistake.

 

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Your time will come and then you'll be up in arms when the servers go down during -your- primetime.

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No I won't, because I am a rational, thinking human being with a number of varied interests, so I will just go do something else.

Sure, I am a little bummed sometimes when I want to play CoH and I cannot, but things happen. The planet is not a perfect place, nor are the people that live on it.

I will not, however, go running about in circles yelling about someone not doing their jobs the way I think they should be done.

I will not be coming onto the public forum and crying about it.

And as far as the brain dead comment goes, HAH. If you had ANY clue as to what I do for a living and tried to apply that to me, you would see just how full of hyperbole you really are.

"The side that is unhappy is not the side that the game was intended to make happy, or promised to make happy, or focused on making happy. The side that is unhappy is the side that is unhappy. That's all." - Arcanaville
"Surprised your guys' arteries haven't clogged with all that hatred yet." - Xzero45

 

Posted

I think they said they would try to make more timely announcements. As long as they say "Well we tried but it didn't happen" they lived up to their end of the "promise".

 

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No I won't, because I am a rational, thinking human being with a number of varied interests, so I will just go do something else.


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Attitudes like this have no place on the internets sir.

 

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Thanks. Like someone already posted, though, there was a tiny Test patch over the weekend, after which the version number did not change. Not sure what was in that patch, but at least they DID push it to the Test Server before pushing it Live, even if only for a day or two.

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Text changes for the Khan TF, perhaps?

 

Posted

While sneaking an Issue out on a Monday without announcement is unconventional it's not completely inconceivable.

Issue 15 has been on Test for weeks now and the last few patches for it have been fairly minor. They even had time to test the next Booster Pack last week so clearly there is not that much to "test" in this Issue. Even the last patch that went out without notes tells us the tweaks in it were so minor as to not even really need to tell us what they were.

While I would have expected this Issue to come out on Tuesday like most of the others have I don't really think it'd be that "horrible" to have this Issue pushed ASAP at this point.

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Posted

Protector is now listed as "Unknown", could the servers be cycling back up?

The suspense is palpable!