Vista or Windows Server 2008 Crashes and Lock ups!
By
AgentMariko,
Posted on: 2008-12-24 14:25 in ALL ACCESS Gameplay Technical Issues Bugs
Yes!!! Thank you!!! Applied this hotfix and now I'm all the way back up to the latest nVidia driver - 180.48 for my 8800GT in Vista Prem 64 - with unbelievable performance and no crashes!!
AMD Phenom 9950 BE @ 2.6GHz
8GB DDR2 800Mhz
1TB Seagate SATA 3.0Gbps
ATI Radeon HD 4870 1GB DDR5
Vista Home Premium SP2 64-bit
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Yes!!! Thank you!!! Applied this hotfix and now I'm all the way back up to the latest nVidia driver - 180.48 for my 8800GT in Vista Prem 64 - with unbelievable performance and no crashes!!
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I'm so glad to hear this helped your issue.
Thank you for checking back with us to confirm.
Regards,
Ex
I should point out real quick that Vista Service Pack 2 contains this hotfix. SP2 is currently in open beta test so you can install it if you are feeling brave but I really wouldn't recommend it. Hopefully SP2 will go live in coming weeks.
(Of course, Microsoft Campus has to dig itself out of the snow first. 
)
ok, what about a hotfix or a solution for vista 32bit users. here is the info from zloth's CoHHelper...
---System information gathered by CoH Helper version 0.1.1.5---
DxDiag gathered at December 28, 2008 11:37 (-07:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
System Manufacturer: TOSHIBA
System Model: Satellite A305
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB
.Net Memory Report: 2174MB out of 3061MB available
Page File: 4878MB (1446MB currently in use)
C Drive: (TOSHIBA MK3252GSX) 195202MB out of 303743MB (64%) free
D Drive: (TSSTcorp CDDVDW TS-L632P ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 7.14.0010.1329
Driver Date: 9/13/2007 2:23:46 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 12:36:49 AM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 12:36:49 AM
WMI Information
Motherboard Manufacturer: Intel Corp.
Motherboard Model: (empty)
Motherboard Product: Base Board Product Name
Motherboard Version: Base Board Version
BIOS Manufacturer: INSYDE
BIOS Name: Default System BIOS
BIOS Version: TOSINV - 1
BIOS Release: 20080319000000.000000+000
Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (no world bumpmaps)
World Texture Level: Low
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: Yes
Gamma Correction: 0.900
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 60948 bytes/second
Current Game Version: 18.20081105.12T5\
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
ok, what about a hotfix or a solution for vista 32bit users. here is the info from zloth's CoHHelper...
---System information gathered by CoH Helper version 0.1.1.5---
DxDiag gathered at December 28, 2008 11:37 (-07:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
System Manufacturer: TOSHIBA
System Model: Satellite A305
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3062MB
.Net Memory Report: 2174MB out of 3061MB available
Page File: 4878MB (1446MB currently in use)
C Drive: (TOSHIBA MK3252GSX) 195202MB out of 303743MB (64%) free
D Drive: (TSSTcorp CDDVDW TS-L632P ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 7.14.0010.1329
Driver Date: 9/13/2007 2:23:46 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 12:36:49 AM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 12:36:49 AM
WMI Information
Motherboard Manufacturer: Intel Corp.
Motherboard Model: (empty)
Motherboard Product: Base Board Product Name
Motherboard Version: Base Board Version
BIOS Manufacturer: INSYDE
BIOS Name: Default System BIOS
BIOS Version: TOSINV - 1
BIOS Release: 20080319000000.000000+000
Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (no world bumpmaps)
World Texture Level: Low
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: Yes
Gamma Correction: 0.900
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 60948 bytes/second
Current Game Version: 18.20081105.12T5\
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
sorry for the double post 
Actually in your case this is your problem
Mobile Intel(R) 965 Express Chipset Family
That is a video solution not a real video card. Its good enough for doing papers and such but nothing you want to run games on.
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Thank You Devs for Merits!!!!
thanks
Actually, the hotfix is for both 32 and 64-bit users. 64-bit users seem to benefit from it more often, though.
when I pull this page up, I get two hotfixes listed. Do I install both and if not, which one?
Fix245313
and
Fix233686
Expand the details, you want the one from October.
thank you =)
It's weird it doesn't list dates for me unless if it's in the File Name itself. (like drivers for video cards) When I select see additonal info it just expands the selections a little. But I do see the File Name: Fix245313 listed as x64 which I suppose I can try. I have Windows Vista 32bit but Zloth said the x64 should still work with it.
Oh my Lord. Someone on Virtue United linked me to this and it solved my problems INSTANTLY.
ok, cause I'm having problems getting it to unzip the files correctly. gives me error code 40. and just another quick question, or statement rather. I run WoW at pretty much full capacity with the same system that I posted in the previous post. I really don't see how it could be my video card. Guess I'll just have to wait for SP2 for vista and see what happens then. thanks again.
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Actually, the hotfix is for both 32 and 64-bit users. 64-bit users seem to benefit from it more often, though.
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Yup
Ex, you might want to explain to people how to get the 32bit and the 64bit version of the hotfix on that page. If my memory is good, there is a link "see all files" just over the box where the hotfix is located ( after clicking on the request link)
I clarified how to get the files in my other thread, including posting a screenshot, although its out on page 5 or such I think.
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when I pull this page up, I get two hotfixes listed. Do I install both and if not, which one?
Fix245313
and
Fix233686
[/ QUOTE ]
It should be pointed out (as I believe it has been elsewhere) that Firefox users should switch over to another browser, such as IE, to get their hotfixes as Firefox is incorrectly reporting what system you have. I'm on a 64-bit box, but it thought I was on a 32-bit and only gave me the two (Oct and July) hotfixes for 32-bit systems. But copying the link over to IE, I was able to get the 64-bit hotfix... which, after installation, is jamming up my 64-bit Vista w/ 9800 Nvidia system even faster than before. Booyah!
I'm so gonna get in trouble for cross-posting...
For Vista 32 bit users:
Windows Vista All (Global) x86 sp2 Fix245313 Vista 6000 2529929 10/22/2008 12:25:04 AM
For Vista 64 bit users:
Windows Vista All (Global) x64 sp2 Fix245313 Vista 6000 3177788 10/22/2008 12:26:21 AM
Open the hotfix page with IE. All other browsers are mis-reporting.
Once its open, FIRST click "Show hotfixes for all platforms and languages" and THEN click "Show additional information". It takes TWO clicks to fully expand this menu to see all the details. (If you dont see it expanding you may have a slider bar as well.)
Screenshot
The 245313's are the October (v2) copy of the hotfix, those are the ones you want, but you have to be very careful to get the correct one for your OS. If you get the incorrect one, when you try to install it it will tell you this patch is not for your system. That tells you you got the incorrect one.
This is gonna be my last post in this thread. Theres no reason for me to need to be posting all this twice.
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ok, cause I'm having problems getting it to unzip the files correctly. gives me error code 40. and just another quick question, or statement rather. I run WoW at pretty much full capacity with the same system that I posted in the previous post. I really don't see how it could be my video card. Guess I'll just have to wait for SP2 for vista and see what happens then. thanks again.
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I believe they put a password on that zip. The web page tells you what it is. (No clue why they do that.)
As for WoW, well, yeah. I think some of today's pocket calculators can run WoW. It's most certainly not graphically intense. Plus this thing is a timing issue, which makes it hit pretty randomly. One person could have no trouble at all with CoH while having an awful time with Fallout 3. Another person could have that reversed.
I'm getting error code 40 as well. Opened the link using the IE browser, to no avail. Am entering password as provided by email. Any suggestions?
the PW to open the zip file from the hotfix email doesnt work. Anyone able to help out?
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the PW to open the zip file from the hotfix email doesnt work. Anyone able to help out?
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I'm having the same problem. I got my email last night, clicked the link and when I went to enter the PW, nothing happened.
According to the email I recieved, the PW changes every seven days. I noticed that the 14th (today) is the scheduled date for the change to the new PW which was included in the same email. Neither the "old" PW nor the "new" one worked when I tried it last night and I am assuming that it's because of a delay of sorts in the change process. Pure speculation on my part though.
I've been trying for a few days now, and got a friend to DL and verify it wasn't just me. He had no luck either opening the zip with the pre 14th PW. I reDled it today after midnight pacific and the PW in email had changed to the expected 14th one. I crossed my fingers that it might work. It didn't.
It's getting just a tad more annoying than the actual crashes. 
Please try applying the Microsoft hotfix located here: http://support.microsoft.com/kb/953186
Please click the "View and request hotfix downloads" link at the very top of the page, and follow the instructions Microsoft provides.
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SYMPTOMS
Consider the following scenario. You are running Windows Vista or Windows Server 2008 on a computer that has multi-core processors. A driver on the computer calls the MmProbeAndLockPages routine asynchronously. In this scenario, data corruption may occur.
This problem occurs randomly. It typically occurs when the following conditions are true:
* The computer has some graphics processing devices installed.
* You are running a graphics-intensive application.
When this problem occurs, the system or the application may crash. The actual symptoms vary, depending on the specific drivers that are installed on the computer.
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