City of Heroes: Live Forum Archive

Vista or Windows Server 2008 Crashes and Lock ups!

AgentMariko

By AgentMariko,
Posted on: 2008-12-24 14:25 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Same problem here. And I agree, I was so eager to see if this would fix the crash nvlddmka error and I can't get it to install.

Question
1. Does it matter what folder your extracting the zip into? (perhaps the pw won't work if the directory isn't exact)
2. Does it matter what program your using to unzip the file? I'm using both windows built in program (which obviously should work) and WinRaR. Not luck with either. WinZip?

I'm tempted to shoot window's an email but I just know it will take them a week to respond.

 

Posted

[ QUOTE ]
Same problem here. And I agree, I was so eager to see if this would fix the crash nvlddmka error and I can't get it to install.

Question
1. Does it matter what folder your extracting the zip into? (perhaps the pw won't work if the directory isn't exact)
2. Does it matter what program your using to unzip the file? I'm using both windows built in program (which obviously should work) and WinRaR. Not luck with either. WinZip?

I'm tempted to shoot window's an email but I just know it will take them a week to respond.

[/ QUOTE ]Just make sure you are choosing run as administrator or login as the real administrator account when you unzip this hotfix.

Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator

Thank You Devs for Merits!!!!

 

Posted

I'm having the exact same problem as everyone else, and I tried skipping putting in the password and it said it unzipped succesfully. Now I don't know if that's true or not going to find out in a sec tho

 

Posted

It doesn't
And yes i'm running as admin. So it's nothing to do with that. There has to be someone out there with an unzipped version of the file that can be put up somewhere no?

 

Posted

It finally worked for me. I deleted the email I got the other day (the one with two PWs) and then requested the hotfix again. The new email has a different PW than the other two in the previous email and it worked.

 

Posted

Confirmed. It extracted and I'm installing now.

Woohoo!

 

Posted

[ QUOTE ]
I'm having the exact same problem as everyone else, and I tried skipping putting in the password and it said it unzipped succesfully. Now I don't know if that's true or not going to find out in a sec tho

[/ QUOTE ]

If you still haven't been able to get it to work, make sure you are unzipping it somewhere other than directly into the c:. I had trouble getting it to unzip until I changed the directory. After that it worked perfectly.

 

Posted

Thanks for the tips everyone! After getting this installed (with your help I might add!), I haven't had any more crashes/locks. Of course, now that I have put it into words, I am sure my PC will blow up or something more diabolical will happen to me today. That's just my luck.

 

Posted

Confirmed Run as Administrator. I just did this and it works. Right click and under Open is Run as Admin. Do this, imput pw and it works.

 

Posted

---System information gathered by [url=http://home.roadrunner.com/~dasloth/CoH/CoHHelper.html[/url] version 0.1.1.6---

DxDiag gathered at 1? 21, 2009 16:26 (-08:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.081020-1655)
System Manufacturer: NVIDIA
System Model: NFORCE 680i LT SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 2558MB
.Net Memory Report: 1662MB out of 2557MB available
Page File: 4149MB (1194MB currently in use)
C Drive: (SAMSUNG HD753LJ SCSI Disk Device) 588129MB out of 715402MB (82%) free
D Drive: (WDC WD32 00JS-60PDB0 SCSI Disk Device) 294195MB out of 298849MB (98%) free
E Drive: (SAMSUNG HD753LJ SCSI Disk Device) 590740MB out of 715401MB (82%) free
F Drive: (WDC WD32 00JS-60PDB0 SCSI Disk Device) 901MB out of 6393MB (14%) free
G Drive: (PIONEER DVD-RW DVR-212D SCSI CdRom Device) zero-size drive
H Drive: (LUVS 7K9A7SH SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: SyncMaster 2053BW/2053GW,SyncMaster Magic CX2053BW/CX2053GW(Digital)
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9600 GT -- (I don't know if it matters or not, but I use SLI with two of these)
Manufacturer / Chip: NVIDIA / GeForce 9600 GT
Video Memory: 1525 MB
Driver Version: 7.15.0011.8048
Driver Date: 2008/11/12 14:54:00
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 2006/11/01 23:36:49

Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 2006/11/01 23:36:49


WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: NFORCE 680i LT SLI
Motherboard Version: 2
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20070928000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)

World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 125346 bytes/second
Current Game Version: 18.20081105.12T5
Installation Directory: E:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found



Sorry for posting the whole thing, but I am at a lose... I have virtually no hardware knowledge. When I play, after a random amount of time (2 seconds - 2 hours) my entire computer freezes. The last .5 seconds of sound repeat endlessly in my headset, and my moniter goes black, forcing me to reboot. I've waited for like 10 minutes to see if it was just stuck for a bit, but nothing fixed. Please help...

 

Posted

Ive been having the above problems for a while now . I have tried all the drivers that are out since the beginning of 2007 no help yet.I have 64 bit vista and Nvidia 8800GTX .I just installed the hot fix and hope it solves my problem .I will post results tomorrow

 

Posted

I can't play in Vista 64 on a quadcore cpu. The screen goes white and just locks up. It does this randomly, sometimes when selecting my server, sometimes when in the game. I successfully installed the suggested hotfix, it made no difference whatsoever. I have the newest drivers. I have played many MMOs, all maxed, with zero issues. I can play Crysis maxed to multiplayer high graphics games with no problems. Kind of sucks I can't use my Vista 64 in CoH.


Luckily, I have Xp installed as well, so I just play it there. However, it'd be nice if I could use Vista 64. Any final suggestions?

 

Posted

Lev, start your own thread. Post your coh helper and hijackthis logs there (links in my sig).

 

Posted

Inspiron 1525 laptop with Vista....run COH/V for about 45 minutes then it crashes. This is my g/f's account so I'm doing the tech thing for her. I've been playing COH since launch and never had this problem. Finally got her to try it out and she LOVES it, but the crashing thing is obviously a problem. Please help save my relationship...lol....I have the girl of my dreams and she wants to game with me, but Vista is standing in the way.

Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:35:44 PM, on 2/17/2009
Platform: Windows Vista SP2, v.113 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.16497)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\City of Heroes\CohUpdater.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.ex e
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 1848 bytes


COH Helper:

---System information gathered by [url=http://home.roadrunner.com/~dasloth/CoH/CoHHelper.html[/url] version 0.1.1.6---

DxDiag gathered at February 17, 2009 19:40 (-06:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2, v.113 (6002.lh_sp2beta.081017-1605)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A13
Central Processor: Intel(R) Core(TM)2 Duo CPU T5850 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 3062MB
.Net Memory Report: 2065MB out of 3061MB available
Page File: 4907MB (1437MB currently in use)
C Drive: (ST9320320AS) 173774MB out of 292644MB (59%) free
D Drive: (ST9320320AS) 4555MB out of 9999MB (45%) free
E Drive: (TSSTcorp DVD+-RW TS-L632H ATA Device) zero-size drive
F Drive: (NM2404J MWE516O SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 7.14.0010.1409
Driver Date: 3/6/2008 1:58:12 AM
Driver Language: English

Sound Device Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5614.0000
Driver Date: 11/12/2007 5:07:28 AM

Sound Device Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5614.0000
Driver Date: 11/12/2007 5:07:28 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0U990C
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A13
BIOS Version: DELL - 27d8061b
BIOS Release: 20080627000000.000000+000

Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 30272
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (no world bumpmaps)

World Texture Level: Medium
Character Texture Level: Medium
World Detail Level (Vis_Scale): 0.794
Entity Detail Level: 0.799
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 756951 bytes/second
Current Game Version: 18.20081210.10T4\
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

I will install XP on this machine if I have to, because if there isn't a fix we will totally go back in OS time. At least I know how to tame XP, but Vista is a totally different beast that I have almost no experience with. I fear change!!!! Anyway, please help us so we can game together and I can earn me some nookie via COH.

 

Posted

Hey folks, Just got back into the game after taking a break and I was pretty bumed when the game start crashing every 10 min or so. Glad I stumbled onto this. I DLed the hot fix(the 1 from october I believe is the one I was supposed to) but the games still crash. Is there any other step I need to take that I am missing. any help would be greatly appreciatted.

P.S. Also I have both windows xp and vista on my system and it crashed on both OSs. could I have a problem with something else as well?

 

Posted

OJ, post your coh helper and hijackthis reports ina new thread please.

 

Posted

Is this hot fix just for people with NVIDIA cards? Or will it work for ATI users as well?

-Largo

Founder of A.G.O.N.Y. Supergroup on Victory
Member of Thought Sanctum VG on Victory
Member of St0rm Batallion SG on Guardian

 

Posted

[ QUOTE ]
[ QUOTE ]
when I pull this page up, I get two hotfixes listed. Do I install both and if not, which one?

Fix245313

and

Fix233686

[/ QUOTE ]

It should be pointed out (as I believe it has been elsewhere) that Firefox users should switch over to another browser, such as IE, to get their hotfixes as Firefox is incorrectly reporting what system you have. I'm on a 64-bit box, but it thought I was on a 32-bit and only gave me the two (Oct and July) hotfixes for 32-bit systems. But copying the link over to IE, I was able to get the 64-bit hotfix... which, after installation, is jamming up my 64-bit Vista w/ 9800 Nvidia system even faster than before. Booyah!

[/ QUOTE ]

Ohms, you have saved my subscription and my sanity. Thank you, a million times thank you!

I have been applying hot fix after hot fix trying to resolve this issue, and yes, I'm a dedicated Firefox user. I have been pulling my hair out over this, and even went so far as to uninstall my video card, wipe out all the drivers, and start again. And still nothing.

But then I saw your post, and I downloaded this hot fix with IE instead of Firefox, and now everything works perfectly. And I was thisclose to unsubscribing for a while until an official fix came down the line, not because I don't want to play the game, but because I couldn't play the game in an enjoyable manner for an acceptable length of time. But I was able to play all day yesterday with no problems at all, and it was wonderful.

Again, thank you for that extra info about the browsers. I think that should be included in Ex's original post.

@Arwen Darkblade
Proud Member of Hammer of the Gods and Sanguine Syndicate
Arc ID #86194 "Cry Havoc"
Arc ID #103934 "Dr. Thomas' First Day"
[URL="http://tobyfife.blogspot.com/"]Hero Girl[/URL] - my geek culture blog

 

Posted

Drat! I have tried and failed. Sigh. Sorry I need help with the lockups.

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at February 24, 2009 20:39 (-05:00)
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2, v.113 (6002.lh_sp2beta.081017-1605)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (2 CPUs), ~3.2GHz
Memory: 4094MB
.Net Memory Report: 2212MB out of 4093MB available
Page File: 8226MB (1888MB currently in use)
C Drive: (Hitachi HDP725050GLA SCSI Disk Device) 252097MB out of 476937MB (52%) free
L Drive: (YMAX MagicJack USB Device) zero-size drive
D Drive: (HL-DT-ST DVD-RAM GSA-H55N ATA Device) zero-size drive
E Drive: (HL-DT-ST DVD-ROM GDR-H30N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 2287 MB
Driver Version: 7.15.0011.7813
Driver Date: 9/17/2008 11:55:00 PM
Driver Language: English

Sound Device Description: Speakers (C-Media CM6501 Like Sound Device)
Driver File: c6501.sys
Driver Version: 5.12.0008.1701
Driver Date: 2/7/2007 5:18:06 AM

Sound Device Description: Handset (USB Internet Phone by TigerJet)
Driver File: USBAUDIO.sys
Driver Version: 6.00.6002.16497
Driver Date: 10/17/2008 8:01:20 PM

Sound Device Description: Digital Output (C-Media CM6501 Like Sound Device)
Driver File: c6501.sys
Driver Version: 5.12.0008.1701
Driver Date: 2/7/2007 5:18:06 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M2N-SLI
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20071219000000.000000+000

Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No

Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Lowest

World Texture Level: Low
Character Texture Level: Medium
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.500
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 685670 bytes/second
Current Game Version: 18.20081210.10T4
Installation Directory: C:\Program Files\City of Heroes\City of Heroes

Mod files in the Data directory
No modifications found

 

Posted

Largo, it cant hurt an ATI system and is definitely worth trying.

Norious, please post that and your hijackthis information in a new thread for others to help you with.

 

Posted

Thank you! Thank you! Thank you!

I was having crashes with CoH and some other games, but this is the first mention of this hotfix I've seen on anyone's forums. I downloaded it today, and played for about an hour without a CoH crash which sadly was unheard of on this new Vista box.

 

Posted

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at February 25, 2009 18:57 (-08:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.081020-1655)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario CQ50 Notebook PC
BIOS: Default System BIOS
Central Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 1978MB
.Net Memory Report: 188MB out of 1978MB available
Page File: 1895MB (2308MB currently in use)
C Drive: (Hitachi HTS543216L9A300 ATA Device) 96511MB out of 142528MB (67%) free
D Drive: (Hitachi HTS543216L9A300 ATA Device) 1788MB out of 10094MB (17%) free
E Drive: (HL-DT-ST DVDRAM GSA-T50L ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 797 MB
Driver Version: 7.15.0010.1502
Driver Date: 6/12/2008 10:37:32 AM
Driver Language: English

Sound Device Description: Speakers (Conexant High Definition SmartAudio 221)
Driver File: CHDRT32.sys
Driver Version: 4.58.0000.0000
Driver Date: 6/5/2008 8:58:42 AM


WMI Information
Motherboard Manufacturer: Wistron
Motherboard Model: (empty)
Motherboard Product: 360B
Motherboard Version: 09.44
BIOS Manufacturer: Hewlett-Packard
BIOS Name: Default System BIOS
BIOS Version: HPQOEM - 1
BIOS Release: 20080904000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)

World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: No
Transfer Rate: 108688 bytes/second
Current Game Version: 18.20081210.10T4
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

 

Posted

ok i am running vista i have 512meg gforce 9600Gt, 4gigs ram,2ghz proc. i have done all updates for audio video and the hot fixes. i was doing good last night and today again i go into game and just a few minutes after being there bang no video signal or my comp restarts. any help on this type of issue?

 

Posted

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at March 1, 2009 12:11 (-06:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
System Manufacturer: HP-Pavilion
System Model: GN553AAR-ABA m9040n
BIOS: BIOS Date: 10/24/07 21:06:54 Ver: 5.13
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3070MB
.Net Memory Report: 1640MB out of 3070MB available
Page File: 4937MB (1416MB currently in use)
C Drive: (ST3320820AS ATA Device) 63788MB out of 295955MB (21%) free
D Drive: (ST3320820AS ATA Device) 1268MB out of 9287MB (13%) free
E Drive: (ST3320820AS ATA Device) 171083MB out of 305242MB (56%) free
F Drive: (HL-DT-ST DVD-RAM GH22LS30 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic Non-PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTX
Manufacturer / Chip: NVIDIA / GeForce 8800 GTX
Video Memory: 2023 MB
Driver Version: 7.15.0011.8048
Driver Date: 11/12/2008 2:54:00 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5548
Driver Date: 1/15/2008 6:19:04 PM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5548
Driver Date: 1/15/2008 6:19:04 PM

Sound Device Description: Realtek HDMI Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5548
Driver Date: 1/15/2008 6:19:04 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: Berkeley
Motherboard Version: 1.04
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 10/24/07 21:06:54 Ver: 5.13
BIOS Version: HPQOEM - 20071024
BIOS Release: 20071024000000.000000+000

Registry Information for Current User
Resolution: 800x600
3D Resolution: 800x600 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 0.805
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 721619 bytes/second
Current Game Version: 18.20081210.10T4
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 108 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

I have no idea what the problem is I get to the login in screen and the game just crashes

 

Posted

Static, new thread please....


Dizzwon, normally I wouldnt have thought anything of yours except that my own system went no-video twice last night out of the blue. However I think i know why MINE is unstable and its unlikely to be the cause of yours. Get your coh helper and hijack this logs into a new thread please.