Texas Justice

You can right click the macro and select Edit. It will show you the text.

These aren't the files I asked for. They do little for the helpful technically minded people on the forums in providing information that may assist you.

I didn't assume you hadn't filed a ticket or been working with support. Since you didn't say anything about whether you had filed a ticket or contacted support in any way I didn't assume whether you had or hadn't done so. Instead, I asked a question and then made a statement that was conditional on the answer to that question being yes. Obviously, if the answer was No then it didn't apply to you.

I then went on to give additional information such as the address to the support site which has recently changed. Some people don't know about the change so I find it helpful to point people to the new address.

I also gave a link to a very well written guide for asking for help. Apparently, you didn't bother reading it very well since you think the logs you posted are what's in that guide.

You may want to re-read what I actually said and not assume I said something different.

If you'd like to post the logs requested in the guide, I'll take a look at them to see if anything stands out.

Also, as far as Firewalls go with this game, we've had several cases in the past where people had allowed the game and it's various executables in their firewall and everything was working fine but after an update the file was changed just enough that the firewall no longer considered it to be the same files it had been told to allow. Simply removing and readding the file allowance in the firewall generally resolves things along those lines.

EDIT: Similarly, we've had problems with a couple of anti-virus programs blocking and even removing files, especially after a patch. It may be something worth looking at rather than just outright dismissing it as a possibility.

Both.

EDIT: Glad to see you got it working FizRep. Something else to remember, if you use the Quick Reply box at the bottom of the page to post a response, you won't see an avatar next to your post until you refresh the page. Using the Quote and Advanced features will show the avatar to you when you post.

Several people use images that are larger than the allowed size, both in dimensions and filesize in bytes. If it's larger than the 100 x 100 pixel limit, the forum scales it to 100 x 100.

EDIT: I just checked an icon that I know is over both filesize limits and dimension limits. It's still a huge filesize and it's still being scaled down. Apparently, they haven't set the forum software to enforce those limits, just as they haven't set the software to enforce the limits on Signature images. From what I'm told by moderators of other vBulletin sites I frequent, those can be enforced through vBulletin and/or simple vBulltin add-ons.

I generally point that description of this forum section out because many posters don't read that part and think that this is the correct place to get official support.

Yes, the Devs do occasionally post here. However, asking for Dev acknowledgement in the first post and then whining in a later post just a bit over 6 hours later that a Dev hasn't responded is generally going to get that type of response along with a link to the support site.

When the poster hasn't said anything about whether they've tried any of the various support functions available to players or provided any Technical information relevant to troubleshooting problems, they'll get the link to the support site and a link to the guide about how to ask for help.

Both are actually helpful responses. Whether the posters follow up with the suggestions is their choice.

Refresh the page or clear your temporary internet files. One or the other should resolve that.

That's not the same site. That's the NCSoft games site.