Wait, what? (Swap to premium)
By
BrandX,
Posted on: 2011-11-11 11:12 in CoH and CoV General Discussions
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I have no idea why he didn't get his last reward token.|
Originally Posted by Feycat
My husband's account just dropped to premium, and we're confused.
We were under the impression tokens were being awarded at the end of the billing cycle. He didn't get his last one. We were under the impression that dropping to Premium loses you 10 character slots (basic VIP is 12 slots, Premiums get 2 free slots) in total, so if you'd bought or had vet rewards enough for, say, 36 characters on one server, you'd drop to 26. He lost 12. Why is that? Yes, he purchased GR before it became awarded per-VIP. |
However, dropping to Premium grants you 2 character slots TOTAL across any servers. (As opposed to taking away a certain amount of character slots, you are simply granted 2.) Then, you also get to unlock any slots that you have purchased separately, or that came as part of a package (i.e Going Rogue). If your husband had not purchased any other slots, he would have FOUR slots available to him, two default slots and two more for having purchased Going Rogue.
@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.
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Don't you also get to keep extra slots that were unlocked as part of Veteran Rewards?
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Originally Posted by Winterminal
I have no idea why he didn't get his last reward token.
However, dropping to Premium grants you 2 character slots TOTAL across any servers. (As opposed to taking away a certain amount of character slots, you are simply granted 2.) Then, you also get to unlock any slots that you have purchased separately, or that came as part of a package (i.e Going Rogue). If your husband has not purchased any other slots, he should have FOUR slots available to him, two default slots and two more for having purchased Going Rogue. |
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
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He's a T9 vet who has all the veteran free slots that were offered, plus some bought slots. We only play on one server, so we expected him to just lose 10 of his total slots on Virtue. Instead he's lost 12 on Virtue and we can't figure out why.
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Originally Posted by Winterminal
I have no idea why he didn't get his last reward token.
However, dropping to Premium grants you 2 character slots TOTAL across any servers. (As opposed to taking away a certain amount of character slots, you are simply granted 2.) Then, you also get to unlock any slots that you have purchased separately, or that came as part of a package (i.e Going Rogue). If your husband has not purchased any other slots, he should have FOUR slots available to him, two default slots and two more for having purchased Going Rogue. |
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Originally Posted by Feycat
My husband's account just dropped to premium, and we're confused.
We were under the impression tokens were being awarded at the end of the billing cycle. He didn't get his last one. We were under the impression that dropping to Premium loses you 10 character slots (basic VIP is 12 slots, Premiums get 2 free slots) in total, so if you'd bought or had vet rewards enough for, say, 36 characters on one server, you'd drop to 26. He lost 12. Why is that? Yes, he purchased GR before it became awarded per-VIP. |
Quote:
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Originally Posted by Winterminal
I have no idea why he didn't get his last reward token.
However, dropping to Premium grants you 2 character slots TOTAL across any servers. (As opposed to taking away a certain amount of character slots, you are simply granted 2.) Then, you also get to unlock any slots that you have purchased separately, or that came as part of a package (i.e Going Rogue). If your husband has not purchased any other slots, he should have FOUR slots available to him, two default slots and two more for having purchased Going Rogue. |
In my case, I have 6 extra slots, 4 of which are applied to Freedom already, and 2 on Virtue. If I were to drop to premium, I would be able to access 8 characters, but at least 4 of those would have to be on Freedom, and at least 2 on Virtue.
As for the reward token, they are not awarded at the end of the billing cycle, but rather a more convoluted date that has to do with the amount of time the account has been playable. As mentioned in this post by Zwillinger, it is a little more difficult to pinpoint this date.
- Garielle
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Originally Posted by Frosty_Femme
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".
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I think the 2 slots your husband is missing might be the 2 free character slots that were rewarded when I12 was released. Your husband has 36 slots unlocked as a ViP. 12 for ViP, 22 from either Vet Rewards or purchased from the store, and 2 slots that were a gift from NCsoft. I don't think the 2 I12 gift slots transfer to Premium status.
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That would be pretty crappy... we were here for i12 and that was a long time ago.
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Originally Posted by warden_de_dios
I think the 2 slots your husband is missing might be the 2 free character slots that were rewarded when I12 was released. Your husband has 36 slots unlocked as a ViP. 12 for ViP, 22 from either Vet Rewards or purchased from the store, and 2 slots that were a gift from NCsoft. I don't think the 2 I12 gift slots transfer to Premium status.
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My mistake, I misread your original post. That being the case, warden_de_dios's explanation sounds like the most likely. As you say, it makes no sense otherwise.
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Originally Posted by Feycat
He's a T9 vet who has all the veteran free slots that were offered, plus some bought slots. We only play on one server, so we expected him to just lose 10 of his total slots on Virtue. Instead he's lost 12 on Virtue and we can't figure out why.
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@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.
There's a formula for how many slots you get. If memory serves, it's a base of 2 slots, plus 2 for Going Rogue, then 1 additional full year of subscription (i.e. Veteran rewards), and plus any slots you bought extra under the old market. Might be a couple more in there too, since it seems like I have a total of 9 global slots and I'm just a 3-year veteran.
As for rewards, they're being rewarded at very irregular rates. Last month, where my subscription cycled on the 19th of October:
I received my Server Transfer token at the beginning of the month.
I received my Paragon Points (for the Market) a day or two before my date.
I received my Paragon Rewards almost a week after my date.
Zwill has said that they eventually will get the system working as intended, but it may take a while. You may want to send-in a petition to get your rewards (being premium, it'll be a while before they respond now), although you may get them automatically in a few days.
(slight grammar edit)
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The whole system for awarding them seems to be in a complete mess. I was told by support that I would get my main account November token on the 28th, when my account renewal date is the 6th.|
Originally Posted by Feycat
We were under the impression tokens were being awarded at the end of the billing cycle. He didn't get his last one.
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You can try putting a ticket in about it, but support seem to be as confused as everyone else about the whole thing. I'm a token out on my second account that dropped to Premium, too, and TBH I just can't be bothered to try to chase it up.
Arc#314490: Zombie Ninja Pirates!
Defiant @Grouchybeast
Death is part of my attack chain.
I actually consider the slots thing a blatant rip off. You're meant to keep what you paid for, right? Well, the original CoH came with 10 slots, so why don't you keep those 10, huh?
Then CoV came with 2, GR with another 2, that means if you bought all three of those there should be 14 slots as a basic minimum when you drop to Premium.
So basically, they lied when they said you keep what you paid for.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
I went ViP for a bit and ended up with a total of 9 character slots.
I had GR (long before Freedom), bought 5 slots and am a two year vet.
Thgat should have added to 11 character slots.
I was assuming the veteran slots weren't included to Prems.
As of your post, it is now obvious to me that contrary to popular belief, Premiums do not retain the two slots from Going Rogue.
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The original CoH didn't come with 10 slots. It came with 8. Then when CoV was released it unlocked 4 additional slots for a total of 12.
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Originally Posted by FloatingFatMan
I actually consider the slots thing a blatant rip off. You're meant to keep what you paid for, right? Well, the original CoH came with 10 slots, so why don't you keep those 10, huh?
Then CoV came with 2, GR with another 2, that means if you bought all three of those there should be 14 slots as a basic minimum when you drop to Premium. So basically, they lied when they said you keep what you paid for. |
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Depends on how you define paid for. Personally I look at slots as part of the $15 monthly fee for access. Not paying the fee? Used to be you got zero access. Now you get some.|
Originally Posted by FloatingFatMan
I actually consider the slots thing a blatant rip off. You're meant to keep what you paid for, right? Well, the original CoH came with 10 slots, so why don't you keep those 10, huh?
Then CoV came with 2, GR with another 2, that means if you bought all three of those there should be 14 slots as a basic minimum when you drop to Premium. So basically, they lied when they said you keep what you paid for. |
No one lied to you, you just made some misguided assumptions based on admittedly vague information.
"Null is as much an argument "for removing the cottage rule" as the moon being round is for buying tennis shoes." -Memphis Bill
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No, you were paying 15 bucks a month to keep those 10 slots open. Dropping to premium means you're being granted access to 2.
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Originally Posted by FloatingFatMan
I actually consider the slots thing a blatant rip off. You're meant to keep what you paid for, right? Well, the original CoH came with 10 slots, so why don't you keep those 10, huh?
Then CoV came with 2, GR with another 2, that means if you bought all three of those there should be 14 slots as a basic minimum when you drop to Premium. So basically, they lied when they said you keep what you paid for. |
BrandX Future Staff Fighter
The BrandX Collection
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Believe the balony the devs are spinning all you like, I, on the other hand, am not so gullible.
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Originally Posted by BrandX
No, you were paying 15 bucks a month to keep those 10 slots open. Dropping to premium means you're being granted access to 2.
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@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
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I aren't?
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Originally Posted by FloatingFatMan
Believe the balony the devs are spinning all you like, I, on the other hand, aren't so gullible.
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If we are to die, let us die like men. -- Patrick Cleburne
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The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog
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If your only response is to take the mickey out of a grammatical error, I guess you lose the point. |
Originally Posted by Sailboat
I aren't?
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@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
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When the game went F2P, the NCSoft was well within its rights to set ANY conditions for free access it wished. My premium account has 8 slots and I'm darn happy about that. Saying that we paid for 8 slots when we bought CoH, is mangling the language and I'm not sure the baloney is coming from the devs' way.
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Originally Posted by FloatingFatMan
Believe the balony the devs are spinning all you like, I, on the other hand, am not so gullible.
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The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.
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You are free to believe whatever you like. We on the other hand aren't obligated to keep a straight face. |
Originally Posted by FloatingFatMan
Believe the balony the devs are spinning all you like, I, on the other hand, am not so gullible.
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My husband's account just dropped to premium, and we're confused.
We were under the impression tokens were being awarded at the end of the billing cycle. He didn't get his last one.
We were under the impression that dropping to Premium loses you 10 character slots (basic VIP is 12 slots, Premiums get 2 free slots) in total, so if you'd bought or had vet rewards enough for, say, 36 characters on one server, you'd drop to 26. He lost 12. Why is that? Yes, he purchased GR before it became awarded per-VIP.