How do i get another gm to look at my ticket?
By
Ad Astra,
Posted on: 2011-11-07 20:39 in Player Questions
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Seriously dude, it would be easier to side with you if you'd tell us what the issue was and (paraphrasing of course) what the GM said in response. |
Originally Posted by MAD UMLAUTS
What happened is im not getting an answer to my question at all and getting unrelated copy pasta mixed with assumptions without checking anything in game even though they could.
Keep your guesses to yourself in the future.  |
Unless of course you know that we wouldn't side with you on the issue in which case you should probably stop wasting our and that GM's time.
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It may just be an issue of 'someone' not reading....|
Originally Posted by Mr_Morbid
Anyone else thinking the OP probably filed a ticket on something that's WAI and is just mad they won't change it for him?
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Originally Posted by Slazenger
Gave up with support many many moons ago, wrote a ticket asking for a valid answer as to why I was going to lose my Global after 7 years of establishing, still waiting for a reply almost 6 months later, now if that ticket didn't warrant a answer I don't fancy my chances of any other ticket getting a response.
Also I asked them to check into a matter of griefing and still waiting for a response 6 months later. |
As for the griefing, for anything that may involve discipline against another player, you should expect NO response or update or status information. If they investigated and found nothing, you get no reply. If they investigated and punished someone, you get no reply. That's policy.
Paragon City Search And Rescue
The Mentor Project
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Which is what I said. You got an answer you don't want to accept and you aren't willing to say anything here because we might say the same thing CS told you. |
Originally Posted by MAD UMLAUTS
What happened is im not getting an answer to my question at all and getting unrelated copy pasta mixed with assumptions without checking anything in game even though they could.
Keep your guesses to yourself in the future. |
I've worked in CS for many years in the past and have been told by a supervisor to answer with a standard pre-made response because there was no answer for some of the bizarre questions we'd get asked.
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No stay out of what the GM/CS said altogether. That's a clear violation of forum rules and will get the OP in trouble.
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Originally Posted by Twilightdusk
Seriously dude, it would be easier to side with you if you'd tell us what the issue was and (paraphrasing of course) what the GM said in response.
Unless of course you know that we wouldn't side with you on the issue in which case you should probably stop wasting our and that GM's time. |
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I see.|
Originally Posted by MAD UMLAUTS
What happened is . . . vague and general statements, circumlocutions and complaints with no details.
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| Keep your guesses to yourself in the future. |
Paragon City Search And Rescue
The Mentor Project
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*reads* Huh, umm, don't go into what the GM said then.|
Originally Posted by Forbin_Project
No stay out of what the GM/CS said altogether. That's a clear violation of forum rules and will get the OP in trouble.
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Odd, I could have sworn I saw a thread discussing character names getting generic'd recently and that also seems to go against that rule
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Just what is this question that's not being answered? You've been asked several times and you're not answering either.
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Originally Posted by MAD UMLAUTS
What happened is im not getting an answer to my question at all
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Teams are the number one killer of soloists.
His inability to even present his case is rather circumspect, as many point out.
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What we can't talk about is the specific correspondence between a player and the devs/gm's/CS. General discussions about policy are okay.|
Originally Posted by Twilightdusk
*reads* Huh, umm, don't go into what the GM said then.
Odd, I could have sworn I saw a thread discussing character names getting generic'd recently and that also seems to go against that rule |
Edit: Even posting emails between players is against the rules. As I found out a few months ago.
Yeah im not sure what i can post.
Well gm lloyd is on it now so this might be getting resolved. They should clone him
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Even if you can't tell us about the correspondence itself, you should be able to tell us about the issue you're having right?
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Originally Posted by MAD UMLAUTS
Yeah im not sure what i can post.
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You could post what your question was even without posting what the GM said. Your inability or unwillingness to do so leads to the reaction you get here.
The M.A.D. Files - Me talking about games, films, games, life, games, internet and games
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@Lyrik
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Yes, unless an exploit is involved.
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Originally Posted by Twilightdusk
Even if you can't tell us about the correspondence itself, you should be able to tell us about the issue you're having right?
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Paragon City Search And Rescue
The Mentor Project
SSA1
I run it on a villain toon that i have reinforced the alignment yet i dont get the option to get the v-merit.
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As to how? Who knows, but it does happen. Some time after CoV released, I came back from one of my extended absences (absent from logging in, the subscription was still going), and my global had changed from @dark_impact to @thugzilla without any interaction from me whatsoever. I don't maintain many friendships in the game due to my very casual nature in CoH, so I didn't really care to look into how or why this happened, but things like this DO happen.|
Originally Posted by Twilightdusk
Global as in, global name? How could that get changed without your notice? And more to the point, how could you know that it's going to change (you're using the future tense so I'm assume it's something that hasn't happened) without knowing the reason?
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Edit to clarify: @dark_impact was the global I had chosen when the system first started. Thugzilla is a villain (who coincidentally I now consider my main) that I made long after.
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There's a timer on it. Had you done it recently before you didn't get the option?
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Originally Posted by MAD UMLAUTS
SSA1
I run it on a villain toon that i have reinforced the alignment yet i dont get the option to get the v-merit. |
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Originally Posted by Dechs Kaison See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately. |
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Nope.
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Originally Posted by ClawsandEffect
There's a timer on it. Had you done it recently before you didn't get the option?
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It is my understanding that in order to qualify for the merit reward, you have to have either:
a) Started as a villain and then reafirmed your villainy by running an alignment mission
b) Started as a hero, become a villain by running the alignment missions, then AFTER you are a villain, running one more alignment mission to reafirm your villainy.
b) is the stickler, and some aren't happy that they didn't make it more clear, but it is what it is. Do you qualify under either a or b?
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Ok. we ruled out the timer.|
Originally Posted by MAD UMLAUTS
SSA1
I run it on a villain toon that i have reinforced the alignment yet i dont get the option to get the v-merit. |
Was it the first time you reinforced the alignment or you had done it before on that character?
The first time gives you 50 merits. After that you get the Alignment Merit.
** Guardian�s Crazy Catgirl **
************* 22 XxX 10 *************
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If you had done either of those, then you should have gotten a merit from the SSA. The only way to complete 10+alignment without reinforcing is to change sides. If you change sides, you don't get the 50 merits OR the alignments merit. So, if you got the 50 or the alignment merit, then you should also get one from the SSA.
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Originally Posted by KayJMM
Ok. we ruled out the timer.
Was it the first time you reinforced the alignment or you had done it before on that character? The first time gives you 50 merits. After that you get the Alignment Merit. |
Also, my understanding is if that there is a one time bonus reward window for the first time you run an SSA, and from that point on there is a seven day timer on the reward window from all SSA's, so if you had run part 2 within the seven days and chosen the v-merit, you would not be eligible for a v-merit from part 1.
There appears to have been a bug that caused some characters to have their alignment confirmations reset with the patch that added the requirement. This affected one (and only one) of my characters. It was a villain MM who had already earned many villain merits through the tip system and did have the Frenzy power. After running tip missions again I was only given the 50 merits for first time confirmation instead of a villain merit. I was then able to run the SSA and get a villain merit as normal (subsequent morality missions also gave the appropriate villain merit.)
_________
@Inquisitor
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I can explain that one. Perhaps not explain, but give context to this.|
Originally Posted by Dark_Impact
As to how? Who knows, but it does happen. Some time after CoV released, I came back from one of my extended absences (absent from logging in, the subscription was still going), and my global had changed from @dark_impact to @thugzilla without any interaction from me whatsoever. I don't maintain many friendships in the game due to my very casual nature in CoH, so I didn't really care to look into how or why this happened, but things like this DO happen.
Edit to clarify: @dark_impact was the global I had chosen when the system first started. Thugzilla is a villain (who coincidentally I now consider my main) that I made long after. |
A few years back there was a bug with the global name servers. It pretty much wiped the Global Chat Handle database. After that, the first character that entered the game set the Global Handle. Seeing this wasn't the fault of the players, a new Global Chat handle was issued to all players.
Now if the player wanted the original handle, it had to be unused. If another player took the chat handle before the original player took it, the original player was/is out of luck.
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
That could be what hes talking about, in which case it was already explained 'why' and that he would basically have to suck it up.
Americans/NA players got access to 4 more servers and the Europeans/EU players got access to 11 more servers.