When Should I Get My Next Allotment Of Paragon Points?


Aggelakis

 

Posted

When I21 launched, I started off with 1600.
My monthly billing date is the 21st.
I received an additional Reward Token and badges and such, but I did not get any additional points.

I'm not entirely sure if that was working as intended or not.
I was surprised that I started with 1,600 (I thought it would only be 1,200, so I thought that maybe I already received my September allotment, even though the billing date hadn't arrived until a bit later).
Just looking for any clarification/info that I may have missed/forgotten!

Thanks!


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Posted

I am a bit confused as well. My account goes from the 18th to the 18th. And, as such, I woulda thought that after I spent all of my points (a day or two after the Headstart Started), that I would have gotten more points recently. What IS odd, is that I got an additional reward token, and an additional Server Transfer token not that long ago.

I am wondering if they rolled an extra 400 PP into the launch amount for folks whose dates happened close to the release of the Headstart? Unless someone enlightens me, I may just send a /petition to figure it out.



 

Posted

I have the sneaking suspicion that VIPs will get their next lot of points on Oct 1.


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Posted

Really? Is that based on some actual knowledge, or just a flat guess?

Why wouldn't they just go by subscription date the way Veteran Rewards used to work?



 

Posted

It is just a flat guess. Somewhat educated, though: people have been expecting to get their next allotment of points after Freedom, and haven't had them yet. The point cycle was started on 1 July, the VIP headstart was meant to begin 1 Sept, but was delayed.

People are certainly supposed to get their points on their billing date, but they haven't been. 1 Oct is the next most logical date.


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Posted

But we did get 400 PP both for September and for Head Start, so unless it was a one time bonus there's no reason to believe that the cycle stayed at the beginning of the month. If anything it could be speculated that it's now on the 13th for everyone.

Me, I think it's just some bugs rearing their antennas. There have been quite a few reports of tokens and PP not being awarded. Hopefully this will be corrected soon.


 

Posted

Quote:
Originally Posted by Thirty-Seven View Post
Unless someone enlightens me, I may just send a /petition to figure it out.
I'd bet that the in game GMs are like the last people to know about this stuff. I'd PM Zwill. He'll have to confer with Ghost Falcon and Television (or some other programmer) how this stuff got implemented.

Possible too that it's "things are a bit delayed with the database crunching on converting old accounts to premium." Personally I think its a wonder anything is working at all, this was a huge rollout in terms of new technology.

I think the most likely answer though is "all vips got 400 extra points to cover their next billing already" which would explain the extra 400 points we all saw.


 

Posted

We are supposed to get our Paragon Points each subsequent month on our individual billing date. It's my understanding that everyone already got this months allotment, regardless of the billing date, when the devs launched the Headstart so we won't be getting an additional 400/550 points this month. The next batch is due in October.


 

Posted

Aha, thanks for the replies! So, it's not just me. That's good to know.

Quote:
Originally Posted by Forbin_Project View Post
We are supposed to get our Paragon Points each subsequent month on our individual billing date. It's my understanding that everyone already got this months allotment, regardless of the billing date, when the devs launched the Headstart so we won't be getting an additional 400/550 points this month. The next batch is due in October.
This is what I am thinking, but I wasn't sure if it was something that everyone else knew and I was in the dark about.

This is an outrage. A miscarriage of justice. No... worse... a slap in the face! A Street Justice knee-in-the-junk!
I demand compensation!!


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

Quote:
Originally Posted by gec72 View Post
Was wondering the same - my billing is on the 21st on my first account, and no extra points (no token either...stuck on 33). I was guessing that we were front-loaded with too many and that we'll need to catch up to them.
I did get a new token on my billing date. So, you may want to look into that.


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

Was wondering the same. I got some stuff on the 17th, of all things, which was weird, but my billing's on the 21st, and I still haven't received a 3 year badge (been playing 3 years, 3 months according to my account info), despite having badges clearly labeled 1 and 2 years. I'm sitting at 17 tokens used. What gives?


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Posted

Add me to the list of people wondering what the current status of points/tokens is and should be.

My billing date is on the 22nd, and have not received either a token or points yet.

However, I did start the Head Start with 400 more points and one more Token than I was expecting. So I am not crying foul. Just looking for clarification.


 

Posted

Quote:
Originally Posted by gameboy1234 View Post
I think the most likely answer though is "all vips got 400 extra points to cover their next billing already" which would explain the extra 400 points we all saw.
But we are also not getting reward tokens, and for the launch we did not get any extras of those.


 

Posted

Quote:
Originally Posted by rsclark View Post
But we are also not getting reward tokens, and for the launch we did not get any extras of those.
Reward tokens aren't awarded the same way as the paragon points and there have been issues reported by people not getting the right amount and it's being looked into.

People need to report any reward token discrepancys.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Reward tokens aren't awarded the same way as the paragon points and there have been issues reported by people not getting the right amount and it's being looked into.

People need to report any reward token discrepancys.
It seems a bit off to think of them as two separate problems, when you just don't get anything on the day you renew.


 

Posted

Quote:
Originally Posted by Morgan Reed View Post
Add me to the list of people wondering what the current status of points/tokens is and should be.

My billing date is on the 22nd, and have not received either a token or points yet.

However, I did start the Head Start with 400 more points and one more Token than I was expecting. So I am not crying foul. Just looking for clarification.
Same for me, billing date was 22nd. So far no points or reward token


 

Posted

My renewal was on the 15th. No Token and No Points. There are 3 or 4 threads in various spots about many people with this issue.

My thread is in the Main Discussion section. There is one in the I21 bugs section. There is one in the Tech Issues section.

Still waiting to here back from Support again, myself.


 

Posted

Quote:
Originally Posted by Electric-Knight View Post
This is an outrage. A miscarriage of justice. No... worse... a slap in the face! A Street Justice knee-in-the-junk!
I demand compensation!!
*Hands Electric-Knight an Ice pack*
There is your compensation.


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Posted

Saved from asking this question by this thread.



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Posted

Quote:
Originally Posted by rsclark View Post
It seems a bit off to think of them as two separate problems, when you just don't get anything on the day you renew.
I understand, but originally we were told that we'd get the rewards up front so if you bought a year in advance you'd immediately get a years of rewards to spend, but you'd still have to wait each month for the store points.

Then it got confusing, something from the devs that they were misinformed about how the rewards worked. I never figured out how it's supposed to work now.


 

Posted

So I have had an active subscription since July. When the head-start came along I had 1200 points. Should I have started with 1600? My current subscription date is 19th. It has been a week and I didn't get any additional points, should I bug this or not?


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Posted

Quote:
Originally Posted by Ronin_Edge View Post
So I have had an active subscription since July. When the head-start came along I had 1200 points. Should I have started with 1600? My current subscription date is 19th. It has been a week and I didn't get any additional points, should I bug this or not?
We don't work for CS so we can't check your account to find out. Send in a petition asking politely.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
I understand, but originally we were told that we'd get the rewards up front so if you bought a year in advance you'd immediately get a years of rewards to spend, but you'd still have to wait each month for the store points.

Then it got confusing, something from the devs that they were misinformed about how the rewards worked. I never figured out how it's supposed to work now.
We were supposed to get all reward tokens up front, but the devs couldn't get it to function (not that they were misinformed), so reward tokens should now award alongside your pp monthly on your billing date.


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Posted

My annual renew came around on the 24th, I got one extra token but no extra Paragon Points. Hopefully, it's happening to everyone and we don't have to put in individual petitions to get it fixed.