When Should I Get My Next Allotment Of Paragon Points?
By
Aggelakis,
Posted on: 2011-09-25 12:58 in Player Questions
As existing VIP subscribers, when the City of Heroes Freedom Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status.
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Ok, somebody could have mentioned that a week ago, would have saved a stack of petitions being filed...
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Originally Posted by Beastyle
As existing VIP subscribers, when the City of Heroes Freedom Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status. |
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Wut? That is total BS! Standing for "Beastyle", of course! |
Originally Posted by Beastyle
As existing VIP subscribers, when the City of Heroes Freedom™ Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status. |
Thank you very much! That is what I thought was going on, but hadn't seen it addressed specifically before.
And really... Thanks, Paragon Studios for the bonus September points up front!
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
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Just a quick request: Does this stand for Reward Tokens as well? I suspect so, but checking for clarity.
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Originally Posted by Beastyle
As existing VIP subscribers, when the City of Heroes Freedom Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status. |
What needs to be clarified is whether these things accumulate at the BEGINNING of the month on your billing date or at the END of the month on your billing date.
So, if I'm a Premium player. And I become a VIP for precisely 1 month starting October 10th, 2011.
Do I receive these things on October 10th or on November 10th?
(1) 400 paragon points
(2) 1 paragon reward token
(3) 1 free character transfer
They're both my billing date, but it's unclear to me which is the answer.
Obviously the preferred answer would be October 10th, since I'm *unlikely* to be able to make productive use of that 1 free character transfer after my month of VIPness is over.
And given that I subscribed on Day 1 of Freedom, and I received my character transfer tokens a week later when they handed them out, I'm guessing that the answer is October 10th for *at least* #3.
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While I am not the source of an official answer, and I can't say that I know that they have said so officially... I believe it is at the beginning of that month.|
Originally Posted by Dark Quill
What needs to be clarified is whether these things accumulate at the BEGINNING of the month on your billing date or at the END of the month on your billing date.
So, if I'm a Premium player. And I become a VIP for precisely 1 month starting October 10th, 2011. Do I receive these things on October 10th or on November 10th? (1) 400 paragon points (2) 1 paragon reward token (3) 1 free character transfer They're both my billing date, but it's unclear to me which is the answer. Obviously the preferred answer would be October 10th, since I'm *unlikely* to be able to make productive use of that 1 free character transfer after my month of VIPness is over. And given that I subscribed on Day 1 of Freedom, and I received my character transfer tokens a week later when they handed them out, I'm guessing that the answer is October 10th for *at least* #3. |
I can say this (and this also, again, is for people who believe they did not receive their Vet Reward Token), I received my Vet Reward Token on my billing date. I assume that was for starting the new month and not for the previous month (You get one when you start, so that explains that there).
So, Reward Tokens do seem to be upfront and I can't imagine PPs being the opposite.
Maybe none of that helps... but... So there!
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
You are supposed to get your "stuff" when you "purchase" a month (even if you're on a multi-month sub, your purchase date is the same on all your non-billing months).
So your October stuff should show up on October 10.
Now whether it actually happens that way remains to be seen. We haven't yet seen a "real" Freedom month yet (since part of September was beta, part was headstart, and part was official launch).
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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In my understanding in a patition to CS, PP are awarded at the begining of your billing cycle, with septembers being given out early for many. PRT are awarded at the end of your billing cycle, as they are awarded for time played not time paid. So for multi month subs that would be after each month played. I neglected to ask about transfer tokens at the time of my petition as I completely forgot that was now part of the subscription deal, but I assume they will be awarded on or around the start of your billing cycle with your PP rather than the end like reward tokens.
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Originally Posted by Dark Quill
Do I receive these things on October 10th or on November 10th?
(1) 400 paragon points (2) 1 paragon reward token (3) 1 free character transfer |
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Originally Posted by Forbin_Project
Then it's time for them to get off the cross, use the wood to build a bridge, and get over it.
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Thanks for clearing that up, I too was wondering what the deal was with the points and such X_x
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Originally Posted by Beastyle
As existing VIP subscribers, when the City of Heroes Freedom Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status. |
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My billing date is the last day of the month (September 30 in this case). Does that mean I will not receive my Paragon Point allotment until my October billing date? I am a VIP subscriber, but I have not, as of yet, received any Paragon Points for this month.
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Originally Posted by Beastyle
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status.
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This isn't rocket science. Everyone that had an active account when the I21 head start began got their points for September on Sept 13th regardless of their actual billing date. Those players with preexisting billing dates between the 13th and 30th got their points early.|
Originally Posted by Electric_Requiem
My billing date is the last day of the month (September 30 in this case). Does that mean I will not receive my Paragon Point allotment until my October billing date? I am a VIP subscriber, but I have not, as of yet, received in Paragon Points for this month.
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Players that just started their VIP accounts after the head start began have to wait until their next billing cycle to get their points. So anyone who started a new VIP account after the 13th won't see any points until the same date in October.
Players that think a mistake has been made need to contact customer support.
Agreed, Forbin.
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Just figured that I would mention here that some people are reporting not getting their Paragon Points yet for their October billing dates (1st and 2nd).|
Originally Posted by Beastyle
As existing VIP subscribers, when the City of Heroes Freedom Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.
Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status. |
Of course, it may come this week and not be a problem at all, I just felt like posting something somewhat possibly interesting/helpful.
My billing date is not until later in the month, so this is not an issue for me.
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
This whole system is just confusing and unintuitive.
They said that you're supposed to get your points on the date your billing cycle turns over or whatever, so if it turned over in September, you'd get nothing since you already got your September points. Ok, that's fine and dandy, but my cycle turned over on the 1st, and I renewed my VIP status yesterday (tried to do it a week ago, but technical issues caused it to not go through). I haven't gotten my points yet.
What's concerning me now, is, does this mean I'm supposed to get my points at the end of this month's billing cycle? Well, the end of this cycle for me will be in November. So if all the other info is accurate, then does that mean the points I get then will be November's points? What happened to October's points? Does the fact that I counted as a Premium player for several hours between the end of my last billing cycle and when I renewed my account somehow prevent me from getting points for this month?
And as someone else pointed out, what good does it do anyone to get their points at the end of their billing cycle? Especially if they can't maintain their VIP status for the following month. And if so, would they even still get their points, since they're no longer a VIP at the point they'd get them? If not, what does that mean for those of us who prefer to renew our accounts manually rather than continuous billing?
Honestly I wish they'd stop beating around the bush and come out and explain to us exactly how this system is supposed to work, because the small amount of info they've given us isn't enough. If there's a bug in the system, then they should just come right out and tell us, so that way we at least know that the reason we're not getting our points for this month is because of a bug, and not because of some weird convoluted rules the system has that they're not explaining.
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Well, someone else just posted word they got from costumer service:
http://boards.cityofheroes.com/showp...7&postcount=24
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Assuming this is correct... this seems to answer things.
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Hello again, Due to the launch of Head Start in the middle of September, the next Paragon Points rewards for VIP accounts have been pushed back to Oct. 11. Any accounts that received bonuses on Sept. 14 will need to wait until then, regardless of their monthly billing cycles. Paragon Reward Tokens should continue to be granted based on total monthly activity for an account, including referrals and other bonuses granted in the past. This could cause this reward to be granted on an irregular schedule. If you have any further questions, please let us know. |
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
Thanks for being so quick with that quote E-K.
And you won't get them all up front. They will doled out on a monthly basis over the course of your 12 month subscription.
And the devs did apologize for giving us the wrong info on how the rewards were going to be awarded. They honestly thought they were going to be given to us up front.
I was actually wondering this exact same thing. I went out and bought a gamecard on Saturday the 24th and applied it when I got home. My renewal date was Sunday the 25th. No reward token(s), no Paragon Points. I double checked my account page to verify that I did put it in right and everything looks fine.
edit: nevermind about the reward tokens, just logged in and those are there waiting, but no PPs. Perhaps they changed when those are given out and forgot to tell us?
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