Anone else noticing the need to constantly re-type their username password on the fourms?
By
Aluminum_Dave,
Posted on: 2011-09-22 21:10 in Bug Report Forums
Yes.
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Yep - there's a year old thread on it over in tech issues/bugs. Sometimes it's better (like you have to do it once a week,) other times, it's worse (like a few times a day.) That *has* gotten worse of late.
According to the Ustream chat yesterday the problem lies with the makers of the forum software and not with Paragon Studios...
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I belong to many forums that use vBulletin and none of them have this issue.
Also, we already know that the forum db was screwed with during the VIP upgrade process. Cookies\Sessions are misconfigured.
I am actually angry to hear the devs blame Jelsoft.
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Don't you mean that the forum db was screwed before the VIP upgrade process?|
Originally Posted by Mephisto_Kur
I belong to many forums that use vBulletin and none of them have this issue.
Also, we already know that the forum db was screwed with during the VIP upgrade process. Cookies\Sessions are misconfigured. I am actually angry to hear the devs blame Jelsoft. |
Side note: I log in once a day (when i load up my browser) and I dont have to keep on relogging in.
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Would you mind letting us know what browser you're using? I'm just wondering if that has any bearing on the problem. I use IE8 for this forum (yes, I know, I'm an idiot), and I have had to re-sign in every time I come to the forums since VIP and the password mix-up. Before that, it was once every three or so times I visited the forums.
| Side note: I log in once a day (when i load up my browser) and I dont have to keep on relogging in. |
Firefox 6.0.2
I do also have a password manager (Keepass) installed, so when i *do* have to relogin i just need to click one button.
I also have Firefox set to remember my history. I had closed down the browser between my previous post and this post....
As i said: each morning i load up the browser, and then login to the forums... I cannot seem to reproduce the "forced" logging out of the forums, which is why I am inclined to believe that it actually is a hard to find/reproduce bug
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Likewise. Were I to guess, I'd think it was something involving how they are validating through their own db (I don't *think* they'd be using the native 'user' table(s)*, but I could be wrong) and checking for user groups (VIP, beta access, etc).|
Originally Posted by Mephisto_Kur
I belong to many forums that use vBulletin and none of them have this issue.
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This latest round is a little different though. Previously I could usually pick up with a session - if I had logged in at work, then accessed at home, I could go back to work and not have to log in (at least not immediately). The last couple days I've *always* had to log in first either at home or at work. The sessions are either expiring or one is bouncing the other (also not something I've seen happen with vBulletin).
* Well, they could I guess if they have some sort of trigger that updates the password field whenever the NCSoft password is changed, but I tend to think they've modified the authentication process to look elsewhere. Especially if we can't get on the forums while the login server is down.
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The random logout bug has indeed been around a long time. This is something different though. Every time your session gets reset you are logged out now. Not randomly, every time. One way to do this is to close down your browser completely (all windows). So I can log in, browse the forums, close my browser, go back to the forums, and I'll have to log back in. Every time. If I close my browser, I'll have to log back in when I return.|
Originally Posted by Memphis_Bill
Yep - there's a year old thread on it over in tech issues/bugs. Sometimes it's better (like you have to do it once a week,) other times, it's worse (like a few times a day.) That *has* gotten worse of late.
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That is new. I was unable to log in for a week or so, as many were, and ever since that got fixed it's been this way. This is not a random bug in vBulletin's software. Something has become misconfigured that could be fixed but hasn't been.
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Well you could actually look at the vBulletin forums!|
Originally Posted by Mephisto_Kur
I belong to many forums that use vBulletin and none of them have this issue.
Also, we already know that the forum db was screwed with during the VIP upgrade process. Cookies\Sessions are misconfigured. I am actually angry to hear the devs blame Jelsoft. |
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Originally Posted by vBulletin's own forums!
https://www.vbulletin.com/forum/showthread.php/386855-Login-problem Quote:
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Nuff Said...
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Just to point out something though, just at a quick glance, all of those threads are concerning problems of people not being able to login to the forums, and not "being randomly logged out of the forums".
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Also, I would like to point out that they work on the issue of misconfigured cookies\sessions. Which I stated in my post.|
Originally Posted by Gangrel_EU
Coolio:
Just to point out something though, just at a quick glance, all of those threads are concerning problems of people not being able to login to the forums, and not "being randomly logged out of the forums". |
I'm not sure if Coolio was attempting to agree with me or rebut... But he\she just pointed at three threads that proved my point.
Did I also mention I did mods for another php forum software, and even was a dev on a portal team for that php forum software?
I would like to say the db issue is something to be followed up on, too. If NC is using a custom bit of code to sync the vB db with the game db for user access, it could screw with the login process depending on how it is updating.
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Exactly this. I have the same problem. It isn't the same as the old problem.
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Originally Posted by Supernumiphone
The random logout bug has indeed been around a long time. This is something different though. Every time your session gets reset you are logged out now. Not randomly, every time. One way to do this is to close down your browser completely (all windows). So I can log in, browse the forums, close my browser, go back to the forums, and I'll have to log back in. Every time. If I close my browser, I'll have to log back in when I return.
That is new. I was unable to log in for a week or so, as many were, and ever since that got fixed it's been this way. This is not a random bug in vBulletin's software. Something has become misconfigured that could be fixed but hasn't been. |
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Originally Posted by Gangrel_EU
Firefox 6.0.2
I do also have a password manager (Keepass) installed, so when i *do* have to relogin i just need to click one button. I also have Firefox set to remember my history. I had closed down the browser between my previous post and this post.... |
Quote:
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Originally Posted by Supernumiphone
The random logout bug has indeed been around a long time. This is something different though. Every time your session gets reset you are logged out now. Not randomly, every time. One way to do this is to close down your browser completely (all windows). So I can log in, browse the forums, close my browser, go back to the forums, and I'll have to log back in. Every time. If I close my browser, I'll have to log back in when I return.
That is new. I was unable to log in for a week or so, as many were, and ever since that got fixed it's been this way. This is not a random bug in vBulletin's software. Something has become misconfigured that could be fixed but hasn't been. |
I have no clue what could be causing it but it is much more annoying than the random log out was.
I use Safari 5.1, FireFox 6.02, and some relatively new version of IE that I can't check right now because I don't feel like rebooting into bootcamp. It hits all three with what feels like the same frequency.
I don't track so I can't say 100% certainty it is the same frequency, but it feels like it.
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Thanks guys, glad to know that it's not just me and my system. (And yes, I had to log in again just now.)
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Quote:
Gonna call bs on that. Plenty of gaming communities use vbulletin and never have this problem. Its probably due to how they have all this extra stuff tied into the forums. A gameclient account, a server transfer account. All that extra stuff that was never designed to even be on the forum. I think they need to go back to separate forum accounts from the game account. You could still use the same password or account name but it wouldn't be linked to the game, forum and beta server transfer section.
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Originally Posted by Kallandra
According to the Ustream chat yesterday the problem lies with the makers of the forum software and not with Paragon Studios...
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AFAIKthe problem was still present though when we could use seperate logins, and infact seemed to rear its ugly head most often when you were in the middle of replying to a thread and it ate your post... it seems to be happening a lot less often on that front though (or at least to me anyways)
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Originally Posted by Noyjitat
Gonna call bs on that. Plenty of gaming communities use vbulletin and never have this problem. Its probably due to how they have all this extra stuff tied into the forums. A gameclient account, a server transfer account. All that extra stuff that was never designed to even be on the forum. I think they need to go back to separate forum accounts from the game account. You could still use the same password or account name but it wouldn't be linked to the game, forum and beta server transfer section.
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Okay, I'm really glad that I can now access the forums, but ever since I've had to re-type my ussername/password five times...or each time I've entered the forums from outside of them, including from the main game site. (Thank goodness I have it saved in IE - one reason why I'll never clear my cache if directed to by a tech.)
Anyone else having this problem?
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