Too Many Paragon Points & Reward Tokens


Caulderone

 

Posted

I have an unusual amount of Paragon Points.

Others are reporting similar things here: http://boards.cityofheroes.com/showthread.php?t=271586

According to my account on PlayNC, I got 3 x 400 PP on Sept. 13, 2011 (July 28th billing date, August 28th billing date, and ???) and then another 400 PP & 150 PP today (Sept. 14th, 2011).

I also seem to have too many Reward Tokens by 1.

87 month veteran badge (36 tokens), +1 for applying a retail code, +1 for having an account (Rookie) should be 38 but I have 39. My billing date isn't until the 28th, so I shouldn't have the September token yet.

Filed a petition on both incidents. Both escalated to Senior GMs.


@Cannonfodder
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Posted

i wouldnt be complaining about extra stuff lol

likewise i got 1600 on my account when i logged in today, didnt notice anything funny with the paragon rewards though


 

Posted

Where do you see what day you picked up X amount of points? Or is that just you inferencing it.

Anyway, I picked up a second account back at the end of july. It has 1600 points as opposed to the 800 it should have at the moment as well as 5 reward tokens. I can't figure out why a not quite 3 month old account would have that many.


MA Arcs: Yarmouth 1509 and 58812

 

Posted

Quote:
Originally Posted by Necrotech_Master View Post
i wouldnt be complaining about extra stuff lol
In my opinion, with how unready and unhappy I am with the release state of this issue, I'll /bug and /petition every valid little thing I can find.

I've already got reports in on supergroup base emblems being pancaked and fog of war reappearances on cleared and partially cleared maps. I also have an unreported issue with unrewarded badges for Seed of Hamidon defeat, that I'm not sure is valid.


@Cannonfodder
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Posted

Quote:
Originally Posted by Oliin View Post
Where do you see what day you picked up X amount of points?
PlayNC Account Management -> Billing Summary -> Microtransactions (Last 90 Days)

Microtransactions (Last 90 Days)

Date Game Account Name Item Source Status
Sep 14, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 14, 2011 City of Heroes® storyt... 150 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed

The source column is blank on the page.


@Cannonfodder
Victory: The Hall of Justice Virtue: The Hall of Doom
Slash Commands, Binds and Macros, Oh My!, CoV Stat Booster Accolade Cheat-Sheet, Don't Let Me Make Money Off Your Ignorance!!!, Day Job Acquisition Guide, "Tricky" TA

 

Posted

Quote:
Originally Posted by Storyteller View Post
PlayNC Account Management -> Billing Summary -> Microtransactions (Last 90 Days)

Microtransactions (Last 90 Days)

Date Game Account Name Item Source Status
Sep 14, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 14, 2011 City of Heroes® storyt... 150 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed

The source column is blank on the page.
Ditto.

It's as if after claiming my Paragon Rewards and hitting Tier 9, the next day, a new month was activated giving me 550 PPs.


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Posted

Quote:
Originally Posted by Storyteller View Post
PlayNC Account Management -> Billing Summary -> Microtransactions (Last 90 Days)
Ahhh. I was looking all over on the actual account page. Thanks.

The second account I bought back in July has those 4 400 point purchases, and since I have 5 tokens it kind of seems like it was given a token for each one of them, or at least that's the easy conclusion for me to draw.


MA Arcs: Yarmouth 1509 and 58812

 

Posted

My wisps aura is gone.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

I actually have the opposite problem. I renewed for six months on 9/12, but only got the September points up front instead of the whole amount.


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Posted

Quote:
Originally Posted by enderbean View Post
I actually have the opposite problem. I renewed for six months on 9/12, but only got the September points up front instead of the whole amount.
A technical problem is preventing them from issuing Paragon Reward tokens for future months. (Source: http://boards.cityofheroes.com/showt...84#post3869484)


 

Posted

They're not giving reward tokens upfront due to technical issues, which they hope to resolve soon. And the points were always going to be given out on a monthly basis, not upfront.


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Cat War! - ArcID #2788

 

Posted

Just to clarify here: Paragon POINTS will NOT be given out up front for long-term subscriptions, even after they've fixed the technical issue. You should always get your points on the monthly anniversary of your bill date.

Paragon REWARD TOKENS, on the other hand, are intended to be doled out up front when you make a long-term subscription, but there is a technical issue blocking that from happening at the moment.


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Quote:
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Posted

Quote:
Originally Posted by Chad Gulzow-Man View Post
Just to clarify here: Paragon POINTS will NOT be given out up front for long-term subscriptions, even after they've fixed the technical issue. You should always get your points on the monthly anniversary of your bill date.

Paragon REWARD TOKENS, on the other hand, are intended to be doled out up front when you make a long-term subscription, but there is a technical issue blocking that from happening at the moment.
Or were intended to be doled out up front...


 

Posted

Quote:
Originally Posted by Storyteller View Post
PlayNC Account Management -> Billing Summary -> Microtransactions (Last 90 Days)

Microtransactions (Last 90 Days)

Date Game Account Name Item Source Status
Sep 14, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 14, 2011 City of Heroes® storyt... 150 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed
Sep 13, 2011 City of Heroes® storyt... 400 Paragon Points Completed

The source column is blank on the page.
I know i'm a bit late to this thread but the extra 150 points is from being tier 8. That gets added to the 400 points per month so you will get 550 per month subbed now.

As for the extra 400 points awarded on the 14th, i think almost everyone received those as a "welcome to Freedom" gift. I've had those "bonus" 400 points on an old account which wasn't subbed at all during the July-September period.


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Posted

Quote:
Originally Posted by Zombie Man View Post
It's clear we're getting points for July, August, September, and Octember. The we'll get more in October, though, I wouldn't mind another grant for Septober.
It's clear we got points. It's not clear what formula they used to award points.

  1. Anyone not subscribed in July get the same amount of points?
  2. What amount of points did you get?
  3. Anyone not subscribed in July and August get the same amount of points?
  4. What amount of points did you get?

Based on launch date, I was expecting an 800-1100 point grant (two months with or without VIP bonus). I'm concerned if the wrong amount was given out, because that could impact how points are granted in the future.

If the point grant is working as intended, please just let someone say so and reduce the ambiguity.


@Cannonfodder
Victory: The Hall of Justice Virtue: The Hall of Doom
Slash Commands, Binds and Macros, Oh My!, CoV Stat Booster Accolade Cheat-Sheet, Don't Let Me Make Money Off Your Ignorance!!!, Day Job Acquisition Guide, "Tricky" TA

 

Posted

My first account (80-months account, Tier 9 VIP) got 1750 points.

400 for July (on Sept 13)
400 for August (on Sept 13)
400 for September (on Sept 13)
400 for ??? (Maybe Freedom gift?) (on Sept 14)
150 for Tier9VIP (on Sept 14)

My secondary account, not a Tier9 VIP, which I resubbed up in August, got 1200 points.

400 for August (on Sept 13)
400 for September (on Sept 13)
400 for ??? (Freedom Gift?) (on Sept 14)

Hope that helped.


Play my MA arcs!

Tracking Down Jack Ketch - ArcID #2701
Cat War! - ArcID #2788

 

Posted

I'm chalking this up to a stealth gift from Paragon for dealing with not being able to play much during the headstart from all of the maintenance down times.


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Posted

Quote:
Originally Posted by Storyteller View Post
C_R: What's the billing date on your second account?
The 13th. I resubbed up on Aug 13th, and the account will cease to be VIP on Oct 13th.


Play my MA arcs!

Tracking Down Jack Ketch - ArcID #2701
Cat War! - ArcID #2788

 

Posted

Out of interest aren't points etc supposed to be added on your billing day? I had a billing day yesterday and have nothing added...


 

Posted

Quote:
Originally Posted by wod_marach View Post
Out of interest aren't points etc supposed to be added on your billing day? I had a billing day yesterday and have nothing added...
You should definitely petition. When you get a response please let us know what they told you.

Thanks!


@Cannonfodder
Victory: The Hall of Justice Virtue: The Hall of Doom
Slash Commands, Binds and Macros, Oh My!, CoV Stat Booster Accolade Cheat-Sheet, Don't Let Me Make Money Off Your Ignorance!!!, Day Job Acquisition Guide, "Tricky" TA

 

Posted

Quote:
Originally Posted by wod_marach View Post
Out of interest aren't points etc supposed to be added on your billing day? I had a billing day yesterday and have nothing added...
Quote:
Originally Posted by Storyteller View Post
You should definitely petition. When you get a response please let us know what they told you.

Thanks!
Here's my thread going on that subject. My account renewed on the 15th, and I got no Token or Points...

http://boards.cityofheroes.com/showthread.php?t=271907


 

Posted

Got a response from GM Grackle.

Quote:
After further investigation, we've been able to determine that this Reward Token discrepancy is linked to an issue in the account system. The Development Team is aware of it and is working on a fix for it at this time. As it stands right now, your account has essentially received an extra Reward Token in advance/prematurely. That shouldn't have happened.

Even so, when this is fixed your game account will be updated and will accrue the correct Reward Tokens from that point forward. It's also important to keep in mind that it may take a month for your account to "catch up" with the reward system (to compensate for the extra Reward Token that you have now) once this fix has been applied.


@Cannonfodder
Victory: The Hall of Justice Virtue: The Hall of Doom
Slash Commands, Binds and Macros, Oh My!, CoV Stat Booster Accolade Cheat-Sheet, Don't Let Me Make Money Off Your Ignorance!!!, Day Job Acquisition Guide, "Tricky" TA