Global chat.. when is too much moderation TOO MUCH


Adeon Hawkwood

 

Posted

Not a huge issue by any means but I am curious to hear what other players have to say on the subject.

Let's get some background going. I play on Virtue and belong to a number of global chanels including several to find teams, several devoted to badging, a couple for task forces and trials and a few for just general discussion or whatever.

Now without using any names since I have no desire to embarass anyone or hopefully not make anyone mad (although expressing any opinion here always seems to do that with someone LOL). There is one channel that just seems determined to not allow even the slightest deviation from the intended subject. As I am playing the game I may glance up and see two players discussing something slightly off topic and before long a Moderator is on warning them to "stay on Topic That shouldn't be discussed here!" The result is I have seen times where not a single post comes from that channel in 20, 30 or more minutes. Now don't get me wrong this channel serves a very real and good purpose and the last thing it needs is a bunch of players clogging up the chat screen with mindless chat about what tunes they may be listening to while they play or what beer they are drinking. I belong to a channel that encourages that and since everyone KNOWS that's allowed there it's fine. But two or three players discussing, briefly, what power would be best to take next for one players build or the best IO set to slot so your tanker can max out defenses while not on topic for that channel hardly seems like a terrible thing. Now I have never seen it occur but frequently I see green message traffic from this same channel as one MOD comes on and unsilenced an list of members that some other Mod shut off. So apparently at least one of the MOD goes to the extreme of silencing members that have the nerve to continue a conversation after being warned.. Right? wrong? or whatever? I am just letting you know it occurs It always leaves me wondering why bother to silence them in the first place if you are just going to undo it in an hour? day? or whatever? Problem is I don't want to get silenced myself by going into the channel and just asking..

"So exactly why can't we discuss that here? Will the world come to an end if we talk about something else for 10 minutes? "

Now If that chat interferes with members using the channel for its intended purpose I can see the point.. SHUT UP and let the members accomplish what they need to do. When they are done and no one is using the channel THEN continue your discussion or move it to another channel or a tell.

Hey it's their channel and they can run it how ever they like but .. what do you think is TOO much moderation on a public channel you joined?


/e grabs a comfy chair and a big bag of popcorn then settles in to see if a flame war erupts.

PLEASE lets keep this civilized okay. I am not violently opposed to what that or any channel does. It just amuses me that they spend so much time 'PUNISHING(???}" members by silencing them for a day or whatever because they dared to talk off topic. I often wonder how many members have quit because they got tired of it.

Have fun and keep it no worse than PG

EDIT: Opps just to clarify I have never been silenced it that or any global chat channel and am not upset with anyone. I am just looking for some opinions on what other players think about ANY restrictions or slightly over the top moderators on any channel. Also keep in mind we do have TOS so lets not be bringing individual players names into this discussion and using terms like HE SUX ect. {why do I know no one is going to listen to that? But at least I can say i tried!}


�We�re always the good guys. In D&D, we�re lawful good. In City of Heroes we�re the heroes. In Grand Theft Auto we pay the prostitutes promptly and never hit them with a bat.� � Leonard
�Those women are prostitutes? You said they were raising money for stem cell research!� � Sheldon

 

Posted

Personally, I've got a pretty strong preference for keeping the social-only channels, RP-only channels, special-function channels, and general-purpose channels separate and tightly moderated. If anything, I wish the /help channel had moderation.


 

Posted

A super moderated channel like you described I find stupid. I would quit the channel, global ignore the aggressive mod, and then forget about the nobody. But that's just me. If others like it, good for them.


 

Posted

I have no issue with it, even if I've been on the recieving end of such warnings several times. It keeps the channel clear of chatter that could interfere with the intended funtion, and there's plenty of general-purpose channels for any and all sorts of discussion.

As long as there's an initial warning for off-topicness ("hey folks, take that convo elsewhere please" or whatever), it's not too much moderation.


 

Posted

I've been a member of a badge/TF channel that I ended up barely following because it was mostly filled with inane off-topic chatter, so I agree that a certain amount of moderation is necessary. There is such a thing as over-moderation though. If it's not constant and excessive, and isn't actively interfering with people using the channel for its intended purpose, I see nothing wrong with a little off-topic conversation.


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Posted

I wouldn't want to be a member of a channel run by such uptight mods, so no real loss, tbh.

I mod a channel, but the only rules even slightly enforced are no swearing before 10pm.


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Posted

I'd use it. I've got better channels to do the chattering.


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Posted

Quote:
Originally Posted by Wicked_Wendy View Post
Hey it's their channel and they can run it how ever they like but .. what do you think is TOO much moderation on a public channel you joined?
In actuality, there is really no such thing as a public global channel. They're all made by someone who owns it and then maybe has shared that ownership with others by making them mods.

You're a guest on their channel. If it's popular, it's probably because the moderation has been good.

Respect the rules of the owners of the channels. Period. It's their right to moderate how they see fit.

If they're jerks about the moderation, people will quit. But the fact that the unnamed global channel in question is one of the most popular on that server demonstrates the opposite. If it's been tightly moderated and people stick to it, then, people are ok with the tight moderation.

If you're not ok with the moderation, then quit it. Period.

Besides, you say the mods give a warning. That's very kind of them. They could immediately kick. So, doesn't sound like they're jerks to me.

So, go ahead and join one of the global channels advertised as "free speech here!". None of them seem to be very popular, though.


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Posted

Moderation should only be applied to correct genuine disruption. Aside from obvious cases (spammers, somone making personal attacks, etc.) this should only mean when people are actually complaining. Otherwise the best thing to do with an off-topic discussion is to let it peter out on its own, which it will soon enough.


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Posted

Quote:
Originally Posted by Venture View Post
Moderation should only be applied to correct genuine disruption. Aside from obvious cases (spammers, somone making personal attacks, etc.) this should only mean when people are actually complaining. Otherwise the best thing to do with an off-topic discussion is to let it peter out on its own, which it will soon enough.
What if a channel is created for the sharing of a specific info, such as the formation of a TF or badge hunting, with the express intention that it isn't a discussion channel, because the one who made it and the ones who join it already belong to social channels and don't want another quickly scrolling channel spamming their chat window?


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Posted

Quote:
Originally Posted by Zombie Man View Post
What if a channel is created for the sharing of a specific info, such as the formation of a TF or badge hunting, with the express intention that it isn't a discussion channel, because the one who made it and the ones who join it already belong to social channels and don't want another quickly scrolling channel spamming their chat window?
I'm with venture on this one. I feel that problems should only be addressed when they are or are about to become problems, at least when it comes to social interaction. We've seen this here on the forums more than a few times when heavy-handed moderation has tried to change the way we BEHAVE, more than just making sure we don't cause trouble.

As long as a channel is not kept private and only to people who have out-of-game personal agreements on how to use it, then this channel should only be moderated when its misuse is causing a problem or liable to cause a problem.

I liken this to the Help channel. It's for help, not for looking for teams or for idle chit-chat because it keeps people from asking questions and getting answers. Yet I don't feel that the occasional off-the-cuffs exchange, especially with the same people asking for help, is detrimental to this process. I myself have been involved with banter with a person asking for help, only to cut the conversation short to answer a question which came up in the channel in the meantime.

Having an admit step in and moderate hurts, always and every time. As such, it should not be done if there's nothing to gain.


Quote:
Originally Posted by Arcanaville View Post
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Posted

I'm more in favor of "intelligent" moderation -- i.e. moderating when the chatter threatens to disrupt the actual channel function. I think a little chit-chat can be good for the life of a channel since tight restrictions on when speaking is permitted can lead to people largely forgetting the channel even exists. Plus a sense of community is always a good thing.

In the case of the channel in question in the OP (I can guess), most of its function seems to have been farmed out to less restrictive channels. It's still used but whatever requests are made there are usually mirrored in the social globals as well, from what I've seen lately.


 

Posted

I think it depends on the size of the channel too. For example, some of the TF channels I'm in are really extended groups of friends, so there's chatter in them but they can also go silent for long periods, and in the evening they're mostly busy with people forming TFs and the like. Channels that are meant to be server-wide have a lot more people on them, especially when you talk about things like VirtueUnited or the Freedom version of the same... those channels, the chatter can drown out anything useful because there are so many people to chatter to... I don't mind more moderation in channels like that.



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Posted

Easy create your own channel of General Chatting, such as current events, your day, etc. Make it a total off topic place. As for moderation of a channel of this sort, becareful of 2 topics... Polotics and Religion, some people cannot discuss these without getting offended or angry.


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Posted

Quote:
Originally Posted by Zombie Man View Post
What if a channel is created for the sharing of a specific info, such as the formation of a TF or badge hunting, with the express intention that it isn't a discussion channel, because the one who made it and the ones who join it already belong to social channels and don't want another quickly scrolling channel spamming their chat window?

This is actually the case of the channel I refer to. It was created for a very specific purpose and I use it quite frequently for exactly that purpose. To be honest in game I don't spend a lot of time just "chatting" in any channel I am too busy running missions, looking for a task force or whatever. But on occasion if I see someone in any of the globals I belong to asking a legitimate question about something I will do my best to answer it for them. I have never even been given a warning in the channel I am referencing to the best of my knowledge unless someone asked a question I knew the answer to and I responded and we both got told Shhhhhhhh because that was not on topic. And if they did you can see how devastated I was I don't even remember it!

The players generally follow the "rules" and I can't recall every seeing any lengthy just completely silly or stupid chatter. The thing is unless they come here and post a set of guidelines for everything they expect and everything they don't want on their channel. How does anyone know what is right or wrong? There is the Message of the Day of course but that doesn't provide a lot of room to list a series of do's and don't.


I just know the DEVs will love me for even suggesting this but maybe what we need is a sort of information page like the ones an SG can create. It doesn't need to be huge.. Heck I would hope whoever creates a channel can make the rules for using it fit into a small screen (say 1000 words). If they need 15 paged of text .. maybe they ARE just a little crazy

My opinion? If a channel is created for a specific subject then that is what it should be about. Now I think some fleixibility should be displayed along those lines. Sure if you have created a BADGE finders channel and you have people on there talking about their RL jobs or the movie they watched Friday night.. BUZZ that's WAY off topic. But let's say a brand new player with about 1 week in the game has joined the channel because someone told him about it and suggested he join. Now suddenly our brand new hero, or villain, has a question about task forces or how to use the access window for Wentworths. I don't really see the crime in him asking for a little help. Maybe that ONE channel is the only one he belongs to and has no idea there may be others that are dedicated to just the topic he needs help with. In that case if the Moderator answered the question and then said something like "If you have more questions like that why don't you join this channel.... (insert name here) They discuss that sort of thing all the time. our "Kinder Gentler" Moderator has just accomplished two thing.. He answered the Newbies question which undoubtably made hium happy and now if he makes other friends new to the game he'll refer them to the channel if they need help .. and he guided the player to the right channel so IF and WHEN another question like that comes up that player will go there instead of asking it in the wrong one. Mission accomplished and no one had to be rude or obnoxious.

The problem is with a lot of channels is again do to no clear way to determine what is and whats not okay is where do you draw the line?

There are two badge channels on Virtue that I belong to. Okay so its a channel about babges BUT task forces and trials award badges and some even lead to accolades that grant powers. So .. is it okay to discuss task forces on a badge channel or do I switch to one of the two TF channels that exist on Virtue. Now I personally know that people even advertise they are forming a task force or a trial team on some badge channels and no one cares since it is giving members a heads up that a chance to earn the badge is now available.

There is one Monster hunters channel on Virtue but sadly its membership has dwindled. I have seen people advertising on LFG, Badge and even TF channels when they spotted a GM and were recruiting a team to battle it. Don't recall anyone ever complaining about that anywhere but if you get REALLY technical aside from say Babbage none of the other GMs is tied to any task force so is it okay to advertise a GM team there?

LOL I don't think there is any real right or wrong answer. Whoever owns the channel has the rioght to make the rules. But they need a better forum to display them so players know what they can and can't do in THAT channel. Shhhhh don't tell the Devs it was my idea or they may do something to my account so I lag horribly... oh wait on a full sized BAF I do that now anyway


�We�re always the good guys. In D&D, we�re lawful good. In City of Heroes we�re the heroes. In Grand Theft Auto we pay the prostitutes promptly and never hit them with a bat.� � Leonard
�Those women are prostitutes? You said they were raising money for stem cell research!� � Sheldon

 

Posted

I'd probably drop a channel with over-eager mods like that. I've only seen that kind of nonsense happen once and there was such an immediate backlash from the channel members that the mod backed off and the channel has lived happily ever after.


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Posted

I am not sure which exact channel Wendy is referring to, but there is a channel on Triumph that is run by a most strict and capricious lot that silences people right and left. Triumph LFT is a recommended channel.


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Posted

Quote:
Originally Posted by Ironblade View Post
I'd probably drop a channel with over-eager mods like that. I've only seen that kind of nonsense happen once and there was such an immediate backlash from the channel members that the mod backed off and the channel has lived happily ever after.
That said, little reminders on TF or LFT channels to stay on topic is not bad if not too bitchy.


Triumphant Defenders Forever
Psylenz FF/Psi, ArticQuark Storm/Rad, Symon BarSisyphus Bots/psn, Max VanSydow Thugs/Dk, Cyclone Symon Bots/stm, Blue Loki Ice/Cd, Widow 46526
HelinCarnate:OMG it is so terrible. I have the option to take 3 more powers but no additional slots. Boo F'ing hoo.

 

Posted

I don't think there is any one answer to the question and I hope it stays that way. Each channel will have its own rules and the community will either gel to those rules and enjoy that channel because it matches their goals or they will move on to other channels that are more appropriate for them. I want that variety to remain.


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Posted

It's a matter of likes and tastes. In The Global chat channels that I'm part of, the only rules are no profanity and no disrespecting, which are always important rules. The rest is free for all and everything is nice. From TF forming, build recommendations, music conversations, movies, etc. I Preferred that type of global channels since is more free and there will be no problems with a Mod if a mistype happens.

I must understand that even there are extreme cases like the ones who explain, we can't do anything since the those are the rules of the channel owner and we must respect them. But i totally understand what do you mean Wendy.


 

Posted

Quote:
Originally Posted by Wicked_Wendy View Post
"So exactly why can't we discuss that here? Will the world come to an end if we talk about something else for 10 minutes? "
How many members do you think a popular channel has online at any given time? Surely at least a hundred.

Presumably they joined the channel because they wanted to hear about TFs forming or whatever the channel topic is. Do you think that one hundred people want to have their chat window spammed with someone's random conversation? For ten minutes straight?


 

Posted

Quote:
Originally Posted by Psylenz View Post
I am not sure which exact channel Wendy is referring to, but there is a channel on Triumph that is run by a most strict and capricious lot that silences people right and left. Triumph LFT is a recommended channel.
They just silence each other. It's like a game of tag there.


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Posted

honestly channels are made by the common agreement of the main users, so really the moderation is whatever the channel wants it to be, if its not disruptive enough to cause the majority of users to leave, then it must be in-line with what people want, so i wouldn't see the problem. the moderation is what the community will allow, if you dont want it and cannot find a groundswell of support to change the rules, then it may not be the channel for you.


 

Posted

Quote:
Originally Posted by Yunalesca View Post
It's a matter of likes and tastes. In The Global chat channels that I'm part of, the only rules are no profanity and no disrespecting, which are always important rules. The rest is free for all and everything is nice. From TF forming, build recommendations, music conversations, movies, etc. I Preferred that type of global channels since is more free and there will be no problems with a Mod if a mistype happens.

I must understand that even there are extreme cases like the ones who explain, we can't do anything since the those are the rules of the channel owner and we must respect them. But i totally understand what do you mean Wendy.

I belong to a group like that on Virtue Yunalesca. heheh to be honest at times I have to turn them off because they are chatting so much about everything that I miss some stuff and have to scroll back up to see what TF is forming on another or whatever but when i am just in base crafting etc. I enjoying seeing the banter.

Oh and Psylenz no I have all my character on Virtue so it is not any particular channel on triumph

While some players from Virtue may have guessed which channel I am referring to I prefer not to name it. The channel provides a very valuable service and as Zombie Man pointed out they created it and have the right to run it as they please.

It just strikes me as funny from time to time when I see 9 or 10 members being unsilenced and allowed to chat again. Almost seems like one mod has one set of standards and another has his or her set. The nightshift shift guy silences 10 players for not staying on topic. Then day shift guy comes in, shakes his head and mutters "Not again!" and opens everyone back up.

I like the comments I am seeing though obviously different people have different views of what is or isn't good moderating and guess what .. that's a right we all have here. headed back into the game for a while take care and have fun!


�We�re always the good guys. In D&D, we�re lawful good. In City of Heroes we�re the heroes. In Grand Theft Auto we pay the prostitutes promptly and never hit them with a bat.� � Leonard
�Those women are prostitutes? You said they were raising money for stem cell research!� � Sheldon

 

Posted

Quote:
Originally Posted by Wicked_Wendy View Post
Now I have never seen it occur but frequently I see green message traffic from this same channel as one MOD comes on and unsilenced an list of members that some other Mod shut off. So apparently at least one of the MOD goes to the extreme of silencing members that have the nerve to continue a conversation after being warned.
Slight correction here. If the channel is the one that I think it is most people you see getting unsilenced are actually people who have recently joined the channel. The channel is set to silence new members by default as an anti-spam measure.

In the general case I agree with Zombie Man. The channel moderators set the rules and if people can't live with that then the channel will die as people move to other channels. While I personally feel that the moderators of the channel in question could stand to loosen up a bit on the no-off-topic talk rule I also respect their right to set the rules they wish.