We need to push for an update.


Baba_Kanoosh

 

Posted

Title says it all.

The mac client's Cider wrapper needs an update badly. We're crashing constantly, CuppaManga is constantly recording new bugs (which is a great dedication), and there's guides on how to get your mac client working to where it crashes less than 9 times an hour, or to get it to work period.

We as a community really, really need to get Paragon Studios to better communicate with Transgaming and push an update to the mac client. The mac client has been overdue for an update. The memory leaks, improper caching, and endless "Assertion Failure" dialog boxes prove it.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
Title says it all.

The mac client's Cider wrapper needs an update badly. We're crashing constantly, CuppaManga is constantly recording new bugs (which is a great dedication), and there's guides on how to get your mac client working to where it crashes less than 9 times an hour, or to get it to work period.

We as a community really, really need to get Paragon Studios to better communicate with Transgaming and push an update to the mac client. The mac client has been overdue for an update. The memory leaks, improper caching, and endless "Assertion Failure" dialog boxes prove it.
Truer words were never spoken. The REAL solution is a Mac native client, but I guess we will settle for a client that doesn't crash.

Here's the test: CoH is a fantastic game, but would you recommend it to a friend running the Mac client? Probably not.

Devs, we are not asking for much: just a client that works reliably!


Ideally, the tank will die precisely as everyone else starts fighting, allowing aggro to be spread evenly among the blaster. -seebs, "How to Suck at CoH/CoV" Guide

 

Posted

part of the problem is delays on Transgaming's part. All of Transgaming's Cider engines are based off of their Cedega engine tech. The code-named Maudite test engine went into it's 15th beta release only a few weeks ago and the expected Cedega 8 release has been horribly delayed. That beta engine still has some regressions with CoH with a massive memory leak inflating CoH's temporary files.

The rumors circling around is that the release timing of Valve's Native Client Steam for OSX took Transgaming off-guard, and that some of the larger publishers (*cough EA cough*) have been leaning on Transgaming to fix their products first. Valve also seems to be intent on pushing their Native Client for Linux out this year as well, which likely has also caused an overload on Transgaming's part.

I wouldn't expect an official update for the Cider engine until after the changes to Maudite Stabilize and Cedega 8 gets kicked out the door. That being said, it's possible that NCSoft / Paragon Studios may get a little fed up waiting for Transgaming to find time to address the Cider issues with CoH, or for those issues to be dealt with in Maudite, and develop a native client.

One of the larger problems with a native client is that the Transgaming deal was NCSoft's underhanded method of delivering semi-official Linux support without actually having to go through the trouble of advertising Linux support, or having to train their own support on Linux systems. Dropping Transgaming and running Native client would mean that NCSoft would be looking at having to field native clients for Windows, Linux, and OSX to maintain their current client-base. That might not be something NCSoft is willing to fund yet.


 

Posted

Interesting. Are crashes that commonplace? I'll ususally play anywhere from 1 to (on rare occasions) 4 hours straight, and I can't remember the last time I had a total crash. I get brief periods where it looks like I'm being Mapserved, and once in a while I'll get bumped back to the log in screen, but it usually snaps out of it and resumes play as usual. I'm currently on Leopard (rather than Snow Leopard). Perhaps that is part of the elusive pattern in question?


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

There are 4 possible major obstacles to a native client: Staffing and initial schedule time; Code portability; and Update scheduling; and Legal.

Out of those three, believe it or not, Legal is the most difficult to overcome. If Paragon Studios has an active contract with Transgaming to provide the Mac client, there won't be a native one, period.

Second most difficult, you can probably guess, is Staffing and initial schedule time. If they don't have the people, with the right training, to work on a native Mac client, or if allocating the staff would create massive delay in regular game releases, it won't be possible.

Then there's code portability issues.

Only the programmers know how much code is specialized to the development tools they use, which would make it difficult to move the code to tools needed to develop for Mac. Things like compiler instructions are easy to work around; but sometimes there are issues like memory management varying from one development environment to the next that would be very difficult to track down and fix.

And there's probably some code in there which are basically hacks to overcome problems with the game in Windows (every programmers does that sometimes) that won't even compile for Mac because it's not intended for that platform. That's not even a simple track-down-and-fix - because they were put in there for a reason. Instead, it becomes a major engineering feat to unravel why it was put there, what it does, and what can be used as an alternative. Simply leaving it out of the Mac version might hopelessly break it.

It's not all a gloomy forecast though. The work already done to support Cider more cleanly, the new graphics engine as of the last two issues, and the use of OpenGL rather than DirectX does make CoH far more portable to Mac than most games out there.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Quote:
Originally Posted by Winterminal View Post
Interesting. Are crashes that commonplace? I'll ususally play anywhere from 1 to (on rare occasions) 4 hours straight, and I can't remember the last time I had a total crash. I get brief periods where it looks like I'm being Mapserved, and once in a while I'll get bumped back to the log in screen, but it usually snaps out of it and resumes play as usual. I'm currently on Leopard (rather than Snow Leopard). Perhaps that is part of the elusive pattern in question?
I have almost no crashes either, but I'm using Snow Leopard on a Core i7 Macbook Pro. The pattern seems to be somewhere else.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Not sure if this is known or not, but I'm on a mac mini and my client pretty much never crashes. There's a memory leak or something though - so if I leave the client open for hours on end, it slows down and eventually crashes. (Entering edit mode in a base will do the same thing in 5 minutes, btw... overload, crash.)

2.26 GHz Intel Core 2 Duo, 2 gb ram
Snowleopard 10.6.4

mac


 

Posted

Haven't been crashing here on Mac or PC in a while. Looks like they plugged most of the memory leaks. For me, at least.


 

Posted

Quote:
Originally Posted by PumBumbler View Post
Haven't been crashing here on Mac or PC in a while. Looks like they plugged most of the memory leaks. For me, at least.
*Clearly* you do not use the Base Editor ...


It's the end. But the moment has been prepared for ...

 

Posted

Rarely crash. Only thing I have on my end (MacBook with latest 10.5) is that my framerate isn't too impressive much of the time with little regard to my graphics settings. Dropping from just under ultra to minimum nets me an improvement of maybe 2FPS over my 15ish (in an outdoor zone). Considering I can run Aion (in bootcamp) on the same hardware at 40+ FPS in most cases and that I have similar issues with Spore, I find myself blaming the emulation.


 

Posted

Quote:
Originally Posted by Redlynne View Post
*Clearly* you do not use the Base Editor ...
Nope. Finished my base years ago and haven't made any changes to it since.

TwilightPhoenix, you really should update to 10.6 if you can. It is generally faster than 10.5 and it isn't that expensive for an upgrade. Unless you have software that isn't Snow Leopard compatible. As well, I'm not sure what graphics chipset your MacBook is running but if it is Intel based, you may be in the 'officially unsupported' category


 

Posted

Quote:
Originally Posted by Redlynne View Post
*Clearly* you do not use the Base Editor ...
Or run on one of the new i7 MBPro's. I crash at the very least 5 times a day.

Quote:
Originally Posted by TwilightPhoenix View Post
Rarely crash. Only thing I have on my end (MacBook with latest 10.5) is that my framerate isn't too impressive much of the time with little regard to my graphics settings. Dropping from just under ultra to minimum nets me an improvement of maybe 2FPS over my 15ish (in an outdoor zone). Considering I can run Aion (in bootcamp) on the same hardware at 40+ FPS in most cases and that I have similar issues with Spore, I find myself blaming the emulation.
I run 10.6 with the top of the line i7 MBPro. I can't play for 30 minutes without either a full on crash (complete with 10k+ RAM page outs) or one of those @#$%ing Assertion Failures.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
Or run on one of the new i7 MBPro's. I crash at the very least 5 times a day.
I have the same with no crashes. I'd love to see your system profiler log but since it contains specific machine info I'd have to check if that's against the (privacy related) forum rules first.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Quote:
Originally Posted by CuppaManga View Post
I have the same with no crashes. I'd love to see your system profiler log but since it contains specific machine info I'd have to check if that's against the (privacy related) forum rules first.
I'm not super familiar with MAC's, but I'd HIGHLY recommend that specific information be redacted if that's possible. You do not want to do things like openly post certain private info on a freely viewable forum on the internet. Just my 2 cents.


 

Posted

Quote:
Originally Posted by theOcho View Post
I'm not super familiar with MAC's, but I'd HIGHLY recommend that specific information be redacted if that's possible. You do not want to do things like openly post certain private info on a freely viewable forum on the internet. Just my 2 cents.
Good lord, a redname in the mac forum. O_O

Sorry.

Anywho Mr. 8, would it be against the rules to simply PM that info to Cuppa? Or, of possible, star out my system info where applicable before posting?

... speaking of which, Cuppa, do you have a messenger client outside of the game/forums?


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
Anywho Mr. 8, would it be against the rules to simply PM that info to Cuppa? Or, of possible, star out my system info where applicable before posting?
Really all I need are the Extensions, Startup Items, Preference Panes, and Frameworks sections. That pretty much covers everything that can cause conflicts at startup. If there's any private info in there, it'll be the first time I've ever seen it (they're usually supplied by vendors, not by the Mac owner).

Even so, probably a PM would be better so people don't have to wade through a 3-page long list of stuff. I only asked Ocho first to make sure simply asking for any part of the System Profile wouldn't get me in trouble.


Quote:
Originally Posted by Nalrok_AthZim View Post
... speaking of which, Cuppa, do you have a messenger client outside of the game/forums?
I can't really use it now, I'm away from home.


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Quote:
Originally Posted by CuppaManga View Post
Really all I need are the Extensions, Startup Items, Preference Panes, and Frameworks sections. That pretty much covers everything that can cause conflicts at startup. If there's any private info in there, it'll be the first time I've ever seen it (they're usually supplied by vendors, not by the Mac owner).

Even so, probably a PM would be better so people don't have to wade through a 3-page long list of stuff. I only asked Ocho first to make sure simply asking for any part of the System Profile wouldn't get me in trouble.




I can't really use it now, I'm away from home.
I'll send you what I can. If I miss anything let me know. I head home at 4PM PST, so I may get it to you after then if I don't on my next break.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by theOcho View Post
I'm not super familiar with MAC's, but I'd HIGHLY recommend that specific information be redacted if that's possible. You do not want to do things like openly post certain private info on a freely viewable forum on the internet. Just my 2 cents.
Welcome to the Mac subforum

Just a quick nit: MAC == acronym for Media Access Control address.
Mac == short for Macintosh.

What information is divulged in an Apple System Profiler log:
http://superuser.com/questions/19571...ystem-profiler

Not that much different from Hijackthis information, but always be careful when sending information over the innerwebs.


 

Posted

Quote:
Originally Posted by PumBumbler View Post
TwilightPhoenix, you really should update to 10.6 if you can. It is generally faster than 10.5 and it isn't that expensive for an upgrade. Unless you have software that isn't Snow Leopard compatible. As well, I'm not sure what graphics chipset your MacBook is running but if it is Intel based, you may be in the 'officially unsupported' category
Nvidia GeForce 9400M, thankfully. That Intel integrated graphics chip scares me. I have been considering upping to 10.6, in part so Left 4 Dead 2 will run Mac-side (why oh why will that game run in XP just fine but not on 10.5 using the exact same hardware?). Is the performance boost in CoX using 10.6 significant over 10.5?


 

Posted

Well, to make it more confusing, Portal and HL2 run just fine Mac-side on my computer.


 

Posted

Just got a new Mac Pro, started running CoH, and got a crash to desktop. Now CoH will not run. All I can get is a message saying City of Heroes cannot run. This is followed by what I guess is a code: -1712. Anyone got any help for me on this?


Chained Bulldog level 33 Stalker on Liberty
Cobalt Blue Knight level 32 Scrapper on Guardian
Drone Keeper level 32 MM on Champion
Glacier Force level 28 Tanker on Justice
and 7 nearly full servers of alts waiting their turns.

 

Posted

Quote:
Originally Posted by ChainedBulldog View Post
Just got a new Mac Pro, started running CoH, and got a crash to desktop. Now CoH will not run. All I can get is a message saying City of Heroes cannot run. This is followed by what I guess is a code: -1712. Anyone got any help for me on this?
That's a weird one - I looked up the code and it has something to do with Applescript. Did you try rebooting after it said that? Are you using anything other than the downloaded client like a script or Steam?


Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination