In-game Email

Is this supposed to deliver anything to me besides SPAM?

I very much get the feeling that clicking on the SPAM button for unwanted emails from gold farming services does not report them for moderation in any way. All it does is global ignore the sender, and at this point I'd need an ignore list of more than 1000 global users to hold the list of "GO AWAY!" users who have spammed my characters.

Any plots and plans to make the in-game email system do anything OTHER THAN deliver SPAM?

It's the end. But the moment has been prepared for ...

1) Send someone an e-mail that compels them to respond.
2) Wait for a response.
3) Get a response.

Voila.


And by the way, the Spam button *does* work. The RMTers are just making new accounts after the ones that are reported as spamming are banned.

I think I'd only ever recieved 1 genuine email in the past 5 years of playing.
That one was from a perspective member trying to join my SG.

Nowadays I really wish we had an option to turn off ingame mail. Nothing is more annoying than having to delete 30 to 40 spam letters every time I log in. If anyone really needed to reach me an offline tell works just as well.

It's tough, really. While it would be nice to disable e-mail, it doesn't take *that* long to deal with, and I'd much rather spend 10 seconds deleting e-mails than having to put up with them using /tells again.

The spam button does work. If you log in and see you have email, check it. If the sender name is has the name "empty" instead of a name, that account has been banned by the mods as one reported several times for sending spam email. On the empty accounts, just click delete. On the emails that have an actual name that you want to report, click on Spam and it will send a spam notice to the mods and will add that name to your global ignore list.

If your Global Ignore list is full, it will delete the older name in the list in favor of the new name just added. Usually, this is not a problem if all you have are Email RMT spammers in your Global Ignore list. But if you have other players in that list as well, they may eventually get bumped off the Global Ignore list as well and if they are really nasty, they end up bugging you again.

the spam while annoying dosent bother me that much really, just the gold farmers messages that say "Sorry for bothering you" or the "This is the only way we can tell you about.."
I do like the ones that cant even spell "Trusted"....

I would rather we get 2 global ignore lists.

A player ignore list, and a spam ignore list.

I don't want the e-mail system elimated, and I don't want it turnable-offable either. I think the following would help the situation:

1) When a spam account is banned, have it kick off a process that deletes all messages that person has sent from all mailboxes across all servers. I don't see any reason why I see e-mails from "empty" in my mailbox.

2) When a spam account is banned, have it kick off a process that removes that account from everyone's ignore lists. If they can't log in, there's really no point in them taking up space in my ignore list, is there?

3) Create a secondary ignore list for spam, a list separate from our regular ignore list. Names added via /ignore go to the to the regular ignore list and don't get removed. Names added via the Spam button go to the spam list and get bumped off as it fills up.

4) Improve the heuristics that detect what is and isn't spam. Right now, it ain't too good.

5) Do some due diligence on the back end to keep RMTers from gaining access to the e-mail system. I was under the impression that trial accounts could not send e-mail, but I've heard conflicting reports that there is a way around that limitation. If there is, plug it. If there's not and people are using bogus information to register real accounts, figure out some better way to stop that.

6) Because it bugs so many people, and because it's just a good idea genereally, when someone reads their e-mail, turn off the red e-mail lettering. This would be a good QoL change in general, because as it is, I can't tell when I have new e-mail without deleting all of my existing e-mail first, which I'm not going to do.

7) Hunt down the RMT spammers and kill them. Yes, I know it might not be easy, and it might cost a lot of money to actually carry it out, but man, would it make me feel a lot better. I'll chip in to hire the team of assassins if necessary. Maybe you could even offer an add-on pack for $20 or so where players who buy it would get a "Nuisance Handler" badge, and use the money generated to form the hit men.

I wish there were an option to just get mail from people from your friends list and SG.

Funny how City of heroes doesnt inforce there own rules

Rule 8. You may not market, promote, advertise, or solicit within the City of Heroes game or on the official City of Heroes website.

Rule 10. You may not advertise the intent to or commit the act of buying, selling, trading, sharing, or transferring access to any City of Heroes account.

Some people further up-thread have said that E-mails from 'empty' mean the account has been banned. This is not necessarily true. E-mails also show up from 'empty' if the character that sent the E-mail has been deleted. I spam mark even the 'empty's in case the account is still active.