devs an apology to protector server and others is needed


Alsoa

 

Posted

somebody goofed on 2X exp weekend of all weekends to goof and cause major server lag and long load times plus mapservers and drops

my example
reg time to do --- today time to do
load 1 min 5 min
load mission map or other 15 sec 5-6 min or get dropped
no lag at all
lag to the point it took 12 min to get to the far island in nerva



so can we get a fix and a reset of double exp weekend?


 

Posted

Nothing is stopping you from moving to a different server.

Just roll up a character on Justice, that place is always lag free.


 

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Other than friends, super/villain group, base, existing characters, etc., ya there's nothing stopping one from moving servers.



 

Posted

Quote:
Originally Posted by BrokenPrey View Post
It's not like we can't log in like what happens on Freedom on 2xp weekend. We can, we just can't play and have fun.
I'm on Freedom. I've been on all day and earned quite a hefty amount towards my Influence badges running regular teams. I've seen several similar teams.

If you aren't having fun, you're doing it wrong.


 

Posted

Quote:
Originally Posted by Mateo_06 View Post
I'm on Freedom. I've been on all day and earned quite a hefty amount towards my Influence badges running regular teams. I've seen several similar teams.

If you aren't having fun, you're doing it wrong.
What getting a LCTM every 5 sec is fun? I guess I'm am doing something wrong.


"All right, they're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time"- Chesty Puller US Marine Corps

 

Posted

Quote:
Originally Posted by BrokenPrey View Post
What getting a LCTM every 5 sec is fun?
That's not my experience. I maybe LCTM maybe once an hour at the most. It's very brief and hardly an inconvenience.


 

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Quote:
Originally Posted by BrokenPrey View Post
I'm not talking about Freedom, I'm talking about Protector.
Then you are on the wrong server. They posted announcements about problems with it. Why are you surprised?

If the mall in your area had a fire and was closed for the weekend.. but you had some shopping to do.. would you go to the next town, wait til they reopened, or sift through the rubble?


 

Posted

Quote:
Originally Posted by Mateo_06 View Post
Then you are on the wrong server. They posted announcements about problems with it. Why are you surprised?

If the mall in your area had a fire and was closed for the weekend.. but you had some shopping to do.. would you go to the next town, wait til they reopened, or sift through the rubble?
and if that mall had the only store in 500 miles and your custom made stuff was lost in that fire --what now?


 

Posted

SOMETHING is up on Justice, too - at least for me. It's been fine most of the day but in the mid evening (prime time) the lag gets pretty nasty. Lots of little red spikes and the occasional near-mapserver. I haven't been booted all the way out yet through.


 

Posted

Quote:
Originally Posted by lighttechyah View Post
and if that mall had the only store in 500 miles and your custom made stuff was lost in that fire --what now?
Call your insurance company on the lost items. lol j.k

Seriously.. there are several malls in the area to choose from.


 

Posted

Quote:
Originally Posted by Mateo_06 View Post
Then you are on the wrong server. They posted announcements about problems with it. Why are you surprised?

If the mall in your area had a fire and was closed for the weekend.. but you had some shopping to do.. would you go to the next town, wait til they reopened, or sift through the rubble?
The mall isnt closed though, but the door slams on my face every few minutes making it hard to go anywhere, sadly all my items i bought there before this happened are still there, on top of this they are offering upgrades to the items I bought even though the mall is doing this.

Point of fact, all my high levels are on Protector. If they want to offer free transfers to fix the map server problem then yeah, I will move, but until then they should fix the problem once and for all. Its not to say they are not doing anything (do they take weekends off?) but people are understandably upset when an event like this goes on and they cant play the characters they WANT to level, instead of having to roll new ones..


 

Posted

Quote:
Originally Posted by lighttechyah View Post
somebody goofed on 2X exp weekend of all weekends to goof and cause major server lag and long load times plus mapservers and drops

my example
reg time to do --- today time to do
load 1 min 5 min
load mission map or other 15 sec 5-6 min or get dropped
no lag at all
lag to the point it took 12 min to get to the far island in nerva



so can we get a fix and a reset of double exp weekend?
Hmmmm, I don't think they "owe" anyone anything. It would be nice, but anyone who expects an apology does not deserve to get one.

Also, though it certainly sucks to miss out on all that lovely DblXP time in AE (/sarcasm) it clearly states in the EULA that outages and other things will occur, and that they are not responsible for loss of play time as a result.



 

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Quote:
Originally Posted by Thirty_Seven View Post
Hmmmm, I don't think they "owe" anyone anything. It would be nice, but anyone who expects an apology does not deserve to get one.

Also, though it certainly sucks to miss out on all that lovely DblXP time in AE (/sarcasm) it clearly states in the EULA that outages and other things will occur, and that they are not responsible for loss of play time as a result.
Shame on you, bringing logic and common sense into a discussion on an internet forum.






































If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Cuppa_A61Sun View Post
Guess its true about Protector being cursed?
Not a curse, a Nemesis plot


 

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Map served for 10 minutes straight on Virtue earlier without disconnecting to login screen. That was fun.


 

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Quote:
Originally Posted by Zanthar View Post
The mall isnt closed though, but the door slams on my face every few minutes making it hard to go anywhere, sadly all my items i bought there before this happened are still there, on top of this they are offering upgrades to the items I bought even though the mall is doing this.
The mall right next door is having a similar upgrade promotion.

Quote:
Point of fact, all my high levels are on Protector. If they want to offer free transfers to fix the map server problem then yeah, I will move, but until then they should fix the problem once and for all. Its not to say they are not doing anything (do they take weekends off?) but people are understandably upset when an event like this goes on and they cant play the characters they WANT to level, instead of having to roll new ones..
On the contrary, DoubleXP Weekend is actually the best time to move around onto other servers. You can meet some new people, and get a head start in a place where you don't already have high characters or other resources that woudl help a new character along.


More seriously though, servers can go down at any time for any reason, and nobody owes you anything. They have already admitted a problem exists, and taken several servers down for extra maintenance already, and apologized for the inconvenience. I know it's not an excuse, but I don't know what else you people expect. It's not possible to just snap your fingers and have a perfect internet. lolz


That aside.. as a test, I just created a new character on Protector and have been on for half an hour (in Atlas) without any mapserve issue. I was broadcasting with some people for a while and they don't seem overly upset about the performance. Sure, it's a little annoying to get the occasional mapserve, but it's not interfering with their general gameplay (their words). Sounds to me like people are overreacting, using systems that can't handle a little extra network stress, or the issue was just temporary.

If anything, hanging out in Atlas on Protector was 100 times more network-friendly than Atlas on Freedom. I even ran a few missions to test teaming/zoning and AE.

Sorry, I don't see the problem here.


 

Posted

Quote:
Originally Posted by Thirty_Seven View Post
Hmmmm, I don't think they "owe" anyone anything. It would be nice, but anyone who expects an apology does not deserve to get one.

Also, though it certainly sucks to miss out on all that lovely DblXP time in AE (/sarcasm) it clearly states in the EULA that outages and other things will occur, and that they are not responsible for loss of play time as a result.
Not to mention that, even if they did, it'd only work out to a few cents. I wonder if the OP would settle for me mailing him a few shiny pennies. They'll even be the new design with Abe Lincoln sitting on some logs on the reverse!


Quote:
Originally Posted by Back Alley Brawler
Did you just use "casual gamer" and "purpled-out warshade" in the same sentence?
Apostrophe guidelines.

 

Posted

Quote:
Originally Posted by Mateo_06 View Post
The mall right next door is having a similar upgrade promotion.


On the contrary, DoubleXP Weekend is actually the best time to move around onto other servers. You can meet some new people, and get a head start in a place where you don't already have high characters or other resources that woudl help a new character along.


More seriously though, servers can go down at any time for any reason, and nobody owes you anything. They have already admitted a problem exists, and taken several servers down for extra maintenance already, and apologized for the inconvenience. I know it's not an excuse, but I don't know what else you people expect. It's not possible to just snap your fingers and have a perfect internet. lolz


That aside.. as a test, I just created a new character on Protector and have been on for half an hour (in Atlas) without any mapserve issue. I was broadcasting with some people for a while and they don't seem overly upset about the performance. Sure, it's a little annoying to get the occasional mapserve, but it's not interfering with their general gameplay (their words). Sounds to me like people are overreacting, using systems that can't handle a little extra network stress, or the issue was just temporary.

If anything, hanging out in Atlas on Protector was 100 times more network-friendly than Atlas on Freedom. I even ran a few missions to test teaming/zoning and AE.

Sorry, I don't see the problem here.
I think your missing the point, I have high levels on Protector. Why would I want to go start again fresh on another server when i have already invested a ton of time in those characters? Its not just the leveling from 1-50 either. Its the badges, IO sets, Super Groups ect invested in that server. Thats alot of time to invest in something just for someone to say "Quit crying about it and just move" (not saying thats what you mean just making a point). I pay for a service, granted 15 bucks isnt much to speak of, but its money I could put into another MMO, instead I put it into this one (i happen to like this game alot).

Now onto the mater of if they owe me anything or not. No they dont. These things happen and it will probably be fixed, but several servers have complained about this thus far, and if this is what we can expect if the servers get 'a little network stress' then there are probably going to be problems the next time they do this.

As for your 'test' 30 minutes in the newbie starter zone, i did that with same results, thinking it was fine at that point i logged on with my CoV character in Spider City and BAM, Map DC. and it was happening to several people when i asked there so i know it wasent just me, not only that but it was working 'okish' on Friday with the odd map DC but nothing major. Monday - thursday there was no map DC and during those days i was playing ALOT trying to level my brute to 50.

Its not to say i DIDNT make a new character eleswhere, I didnt want to waste the x2 exp, I was just not happy about it. also note the character I rolled was on Freedom where it seems I never encountered lag or a map DC. *shrug* i have no idea, it probably *IS* a Nemesis plot.

additionally, I know the internet is not perfect and things happen, i am however allowed to express my disapointment when a service I pay for goes down. I never insulted them, i never demanded they comp me in any way or say they were sorry and in general am quite happy with the service they provide.

useing your mall scenario again, you say if the mall is burned down go to another mall. Trust me when I say the people running this game DONT want you to go to another mall =)


 

Posted

Quote:
Originally Posted by lighttechyah View Post
somebody goofed on 2X exp weekend of all weekends to goof and cause major server lag and long load times plus mapservers and drops

my example
reg time to do --- today time to do
load 1 min 5 min
load mission map or other 15 sec 5-6 min or get dropped
no lag at all
lag to the point it took 12 min to get to the far island in nerva



so can we get a fix and a reset of double exp weekend?
The devs don't actually have anything to do with the servers at all - they design and create the game content - it's the NCSoft technical staff that might need a stern talking to


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