Or a 'store credit' which gave me free purchase of the next booster pack if they can't refund the money to me.
Edit: Time to invoke the almighty Avatea to see if she can't get it sorted for us...she's not on the forums but then I think there's probably some yelling by her down the phone at the website people...either that or she's running around the office yelling 'fixitfixitfixitfixitfixit' at random people.
Can't even log in to support since the website automatically logs me out when I click on support then doesn't recognise my account name..yeesh...
Badge Earned: Wing Clipper
A real showstopper!
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...either that or she's running around the office yelling 'fixitfixitfixitfixitfixit' at random people.
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I just got a mental image of Avatea with a rather large paddle striking fear into the minions at office.
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I don't understand the ease at which old animations have come anywhere near being considered for these new emotes?, especially as it is a paid-for micro transaction set.
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It cost us £6. It gives us emotes where there wasn't any before. It's given us a shiny new power.
All of those things look very pretty.
It's had some problems, but it's working fine and looking great now.
For such a small sum of money, I think they did a good, nay a great job.
I think you're expecting to much from them, to be honest.
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And thats great! 
- If those customers of the Magic-Pack are happy with the purchase price and content therein.
The cossies are great and I've given credit where credit's due to Jay on the Intricate detailing on the costumes, but Personally with regard to the emotes.. any re-hashed/re-used content (to me anyway) says there must of been.. a): a lack of imagination or b): a shortcut taken where one need not of been (especially considering the dev-time taken since the success of the Cyborg Pack).
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a lack of imagination
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*chuckles*
said the critic to the author...
"Idealism is such a wonderful thing. All you really need is someone rational to put it to proper use." - Kerr Avon
Myopic Aardvark on Twitter
Ok idiotic question but how on earth am I meant to contact support, I've made an account previously using my email address but it doesn't recognise the ID I'm using and therefore won't be able to email me my password despite when I try to create a new account it says the email is already in use...
...god I'm really starting to hate the Plaync support system...
Badge Earned: Wing Clipper
A real showstopper!
I had the same issue - just petition them from within game and you'll get your support email through.
"Idealism is such a wonderful thing. All you really need is someone rational to put it to proper use." - Kerr Avon
Myopic Aardvark on Twitter
Ok remembered my login ID, got a new password and changed, used the ask a question option, I take it all I do now is just sit and wait for them to resolve the ask a question thing?
Badge Earned: Wing Clipper
A real showstopper!
Work is still in progress as far as resolving the latency on the NCsoft Online Store is concerned, but our Billing team has been warned and will be ready to deal with all your petitions during office hours tomorrow.
Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler
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a lack of imagination
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*chuckles*
said the critic to the author...
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Other than the two I gave, Can you think of any other reasons old animations have ended up part of the paid-for magic pack? - happy to hear them if you can think of any.
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Work is still in progress as far as resolving the latency on the NCsoft Online Store is concerned, but our Billing team has been warned and will be ready to deal with all your petitions during office hours tomorrow.
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Awwwww, you mean I can't get a free Magic Pack out of BlueRabbit with some well chosen soft words? 
Chairman of the Charity of Pain; accepting donations of blood and guts.
Prophet of the Creamy Truth; "If it's empty, fill it with cream."
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Quick everyone - we can all buy the pack before they take it down again at about 21:59 RLT.
Rapthorn Local Time that is...
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Ha-ha! I have it! Finally! 
Smexy cozzie pieces! I can finally realize my vision of being a mage within City of Heroes! 
EDIT: Forget what I said above.
Judgement Dave, prepare to be tarred, feathered and chased down by me with a pitch fork and torch. 
You jinxed it!
Contact Information!
Twitter: @TonyParkeze
Facebook: www.facebook.com/anthonyjp91
Email: anthonyjp91@gmail.com
Argh, I'm having problems too now >.> Took so long to load during the confirm letters thing the image kept timing out, then after confirmation I got the page load error. Had nothing go through on my account statement though, not sure if it's actually gone through or not. No e-mail so far. :<
The site is really badly done. It is soooo slow, and there cant be that many people on it. Mind you, the new EU site has always been slower than the US one for some reason.
Just cant get into the shop.
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966
Oh wait, got the e-mail now.
And another one.
Bummer :< Hope it doesn't take this long to get sorted
With some patiences, got them on my 3 accounts
Those change costume animations are COOL Ok ok, they are copies of exsisting powers (rod, CM, summon, WW) but really awsome done.
ok, downside, /cc command doesnt activate it
50)Sinergy X/(50)Mika.
(50)MaceX/(50)Encore
Sign the petition, dont let CoH go down! SIGN!
I have sent in game petition , if they unable to refund i be happy if tehy can give me a code for the cyborg pack as thats only one i have not bought.Gladdly accept that if thats the case
Or if they can refund then thats fine also.
As for the magic pack its fab, the only thing i dont like is the skirt it dont seem to match up with the actual top piece. It dont connect. Seems not in line with the other perfectly matching pieces, very hard to use the skirt with any of the tops , pity.
The emotes and the tarot thing are wonderfull, love them.
In all is a very nice pack, but still dont fancy paying twice for it.
@Snow.
Defiant: Snow + many other alts
Arc ID 61069
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With some patiences, got them on my 3 accounts
Those change costume animations are COOL Ok ok, they are copies of exsisting powers (rod, CM, summon, WW) but really awsome done.
ok, downside, /cc command doesnt activate it
[/ QUOTE ]
This'll help
"Idealism is such a wonderful thing. All you really need is someone rational to put it to proper use." - Kerr Avon
Myopic Aardvark on Twitter
[ QUOTE ]
Work is still in progress as far as resolving the latency on the NCsoft Online Store is concerned, but our Billing team has been warned and will be ready to deal with all your petitions during office hours tomorrow.
[/ QUOTE ]
Thx for heads up Avatea!
Proud Coleader of: Fuerza Letal (H), Liga de las Sombras (V), Legion del Fenix (H), Infernal Justice (H), and a happy member of GammaForce (H) and D.O.A. (V).
My alts: http://cit.cohtitan.com/profile/13494
Also got the 'This serial code has already been used'. So I put in the second serial number that it sent me with success!!
Now all I gotta worry about is that refund :<
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This'll help
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Saaweeeeet
And that new costume... damn looks awsome
50)Sinergy X/(50)Mika.
(50)MaceX/(50)Encore
Sign the petition, dont let CoH go down! SIGN!
Well have just found that they charged me 3 times for one. Have contacted support. Hopefully they will do a refund, if not isnt that obtaining money by false pretences? otherwise known as fraud?
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966
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if not isnt that obtaining money by false pretences? otherwise known as fraud?
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No, Fraud would be a system designed to cheat you out of your money, whereas this is clearly a case of the current system being inadequate and not refined enough to handle all of your transactions with accuracy.
I don't see a case for not getting your money back personally, I wouldn't worry too much. Afterall, NCsoft wants your satisfaction and continued subscription.
Finally! OMG! HIGH COLLAR! *DROOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOLS*
YES YES YES YES YES LIKE THE HERBAL ESSENCE'S ADVERT YES!
Magic costume parts!
Contact Information!
Twitter: @TonyParkeze
Facebook: www.facebook.com/anthonyjp91
Email: anthonyjp91@gmail.com
Ok the Magic Pack has definitely been attracting a lot of people.
We are in the process of assigning more resources to the store to help alleviate the current issue.
Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler
I'd be happy enough if they gave me a free month or two if they can't refund the money.