Discussion: Latin American Sales & Boosters


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Posted

Please use this thread to discuss the below announcement:

In Mid September we announced the addition of 2 new optional boosters: Cyborg and Jetpack. At the time, there was some understandable complaints from customers connecting to the game from Latin America, as the online PlayNC Store didn't allow purchases from that region.

I've been informed that our Sales Team, in response to these concerns, is working on making these, and other, optional purchases available via our partner in the region Level Up! Games. While they are not yet available from their store, we wanted to update those concerned with this issue that progress is being made. We anticipate more announcements to follow in October with details of how these optional addons can be obtained for that region.


Lighthouse
Community Relations Manager


If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.

 

Posted

I am SO glad that you're doing this. Cap Myotis on Protector was one of those folks affected by this, and I can't bear that he wasn't able to get the packs. Now he will be!

Good work, Sales Team.


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Repurposed

 

Posted

QR

Paging Leandro to the Discussion Forum. Dr. Leandro to the Discussion Forum.


Global: @Pandemonia

We're sorry. Due to the lack of adequate marketing, user patience has died 90+ days ago. Please try again sans "Soon."

 

Posted

Glad to know that. Thanks Sales Team, maybe now we can get some of those boosters, and even the Pocket D Vip Pass we cant get nowadays.

Cheers.

@xBaco


 

Posted

Muy bueno, ahora yo puedré juegar desde mi casa con mis nachos y mis burritos y mi paella¡


disclaimer: native Spanish speaker that spent his entire life in Latin America, so don't send hate my way.



 

Posted

Will this work in other countries as well, like..maybe...Brazil? I don't believe it counts as Latin America...


 

Posted

[ QUOTE ]
Level Up Games is on Brazil.

[/ QUOTE ]

And even though it's right next to Venezuela, it's a completely different language that's barely understable by us quienes solo podemos jugar y obtener los bonos si estamos suscritos con una tarjeta en los estados unidos :_(

But then again, what country in Latin America isn't right next to Brazil? (reminds me of a "your mama so fat" joke)


 

Posted

[ QUOTE ]
Muy bueno, ahora yo puedré juegar desde mi casa con mis nachos y mis burritos y mi paella¡


disclaimer: native Spanish speaker that spent his entire life in Latin America, so don't send hate my way.

[/ QUOTE ]

hard to believe with that spelling.


 

Posted

[ QUOTE ]
..."puedré"?
..."juegar"?
..."paella¡"?

/targetname Tormentoso
/powexecname Aim
/powexecname Build Up
/powexecname Throw Dictionary

[/ QUOTE ]

lol at that one leandro.
Hope it was the big thick dictionary on the top shelf.


 

Posted

Finally, something is being made and thank you Lighthouse, im a everyday player on the Liberty server, and place several complaints about it on level up games here in Brazil, asking them to sell those packs good vs evil (pocket d), cyborg, wedding and others that will come but they only send me a nice answer (default). Well i could buy some add-ons but needed friends on the US to do it for me.


 

Posted

Good move...but you really should tell your partners "If you want to sell these things, you get exclusivity on those sales for your region, we won't sell them. But if you pass, we can sell them to the subscribers in your region." The partners still get their exclusivity if they choose to use it, but they're available to all your customers even when the partners don't bother.


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Posted

Great news, felt bad for the people cut off.


"Null is as much an argument "for removing the cottage rule" as the moon being round is for buying tennis shoes." -Memphis Bill

 

Posted

Thank you for the news. I can sleep better now.


 

Posted

[ QUOTE ]
Will this work in other countries as well, like..maybe...Brazil? I don't believe it counts as Latin America...

[/ QUOTE ]

I wondered about what exactly constitutes Latin America, too; I generally think of Latin America as the top of Mexico down to the southern tip of Argentina. Websters has a couple of different definitions.


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Posted

[ QUOTE ]
[ QUOTE ]
..."puedré"?
..."juegar"?
..."paella¡"?

/targetname Tormentoso
/powexecname Aim
/powexecname Build Up
/powexecname Throw Dictionary

[/ QUOTE ]

It's Puerto Rican Spanish. What surprises me is that not every other word is in English.

[/ QUOTE ]

Hey, I resent that. That ain't true.

Ahore, si me dan un break, tengo que parkear mi minivan e ir a printear mi trabajo. Después, podemos hanguear si desean.



 

Posted

[ QUOTE ]
But then again, what country in Latin America isn't right next to Brazil? (reminds me of a "your mama so fat" joke)

[/ QUOTE ]

Talk about South America, Ecuador and Chile are the two countries with no common border to Brazil.

On the subject at hand, thank you for that, and I'm eagerly waiting on when it will be working. Any ETA Lighthouse? On the other hand, as others pointed, Level Up Games is in Brazil, and AFAIK only deliver the games to the Brazilian market, so will this deal work only for us Brazilians or will it extend to everyone else on South America (on a side note, I don't even remember a Spanish option on the Level!Up site).


"When you gotta do something wrong, you gotta do it right." - Fighter, 8-bit theatre.

 

Posted

Just a follow up,

I had reports of brazilian friends who got to buy several packs through LevelUpGames a few days ago.

Thanks again!


 

Posted

YES! I've just bought the GvE Item Pack from Level Up (finally ), and soon will be getting the Cyborg pack.

Thanks NCSoft for sorting this out


 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
..."puedré"?
..."juegar"?
..."paella¡"?

/targetname Tormentoso
/powexecname Aim
/powexecname Build Up
/powexecname Throw Dictionary

[/ QUOTE ]

It's Puerto Rican Spanish. What surprises me is that not every other word is in English.

[/ QUOTE ]

Hey, I resent that. That ain't true.

Ahore, si me dan un break, tengo que parkear mi minivan e ir a printear mi trabajo. Después, podemos hanguear si desean.

[/ QUOTE ]

Hay que joderse


 

Posted

So Brazilians can buy the booster packs now. Whoop deee do. What about the rest of Latin America that don't speak Portuguese? Don't NCsoft care about us, too?


 

Posted

Friends of Latin America i´m really pissed of the situtation of level up games in Brazil, i opened a ticket as follows above and i ask you to do the same.

Amigos da América Latina eu estou de saco cheio desta situação da level up games no Brasil, eu abri um ticket que segue abaixo e peço a todos que façam o mesmo.


************************************************** ************
My name´s Eduardo and i´ve been a player of coh for over 3 years, i have 5 accounts (edujam, edujam1, edujam2, edujam3 and edujam4) i have also 2 aion accounts (edujam and edujam5) i really like the games and products but i have a complaint that bugs me for years.

Brazilian´s customers CAN´T buy packs or expansions , in this case going rogue, from NCsoft store cause it´s said that for us brazilians we need to buy from local retailer, in the case level up games.

The problem is level up games don´t sell packs or upgrades, after many complaints they start doing changes.

Forum discussion http://boards.cityofheroes.com/showt...rica+customers

But they only sell wedding, cyborg, good vs evil and the 30 days of jet pack

No science, no ninja not anything, and now no going rogue.

I´ve been doing things that i shouldn´t to buy those products like asking friends to buy to me or passing them my credit card number, but thats an absurd and i wont do it again.

If you don´t take a definite solution to this problem ill cancel my 5 accounts and 2 aion accounts, cause i can´t stand that no more.

Hope you keep doing the great job you always done but or exclude level up games from your retailer or sell both on ncsoft store and level up games

Yours,

Eduardo