Storyteller

Originally Posted by Zwillinger

If your game account has a bill day between the 11th of the month to the 31st of the month, you will receive your Paragon Points on your game accounts billing date, as long as you maintain the VIP status of your game account.

Originally Posted by Impish Kat

Unless the OP is the red star superleader, all the other items could be changed by someone with high level (red star) edit privileges (possibly as a prank?)...

Originally Posted by Montaugh

I think I figured it out and it has to do with July being 31 days and having been subbed in June.

In july they awarded everyone that was subbed in the month of July for even 1 day 400 points. But if you resubbed in the month of july you would have gotten another 400 points for resubbing. If someone wasn't subbed in june and resubbed in July for the 400 points they would have just gotten those 400 points. So June/july awarded 800 points. July only rewarded 400 points.

So your june payment comes do. You resub. July comes around and on july 1st every account is awarded 400 points. You resubbed in the end of July gaining another 400 points so basically double dipped in July. I did the same thing, I'm guessing anyone that was subbed in June and resubbed in july did the same thing as well. August doesn't double dip because the system is working as normal by this point in regards to point rewards and you get 400 points. All of this is awarded on september 13th so you get 1200 points when you think you should only be getting 800 points.

On or around September 14th they give everyone their september rewards. For some accounts this was late (september 1-13th), for others it was normal (september 14), and for some it was early (15th-30th). This causes confusion as you would not normally have gotten the reward until later in september. So your bill date rolls around and you don't get the reward because it was already rewarded earlier that month (again same boat as you, I would have gotten my around the 25th but it was actually awarded on the 14th).

My guess is that they rewarded everyone on the 14th to allow those that had a september bill date of (1st-13th) to get the rewards for september otherwise they would have missed the september reward entirely as they would have technically fallen under the old reward system/billing plan. Its a funky little thing as they opened everything up in the middle of the month rather then the start or end of the month. It all makes sense in a weird sort of way/logic when you look at it and why some accounts got 1200 points, and others 1600 point or even higher do to being a tier 9 on september 14th.

Everything from this point on will be rewarded as normal come october as you will get your reward on or around your bill date.. the reward date can be a few days off of the billing date for some accounts do to timecards being a static 30 or 60 day option, and NCsoft may just call every month 30 days regardless of actual numbers of days in the month for all accounts, so you may see a few funky bits do to that and bill/reward dates may be a few days off but otherwise everything is working as intended.

You wouldn't have gotten 2 server transfers for september but would have just gotten the 1 transfer on or around the 14th as I beleive it came a few days later. So you should have 1 for september I know my account has 1 transfer on it. Again this is normal. You wouldn't have gotten another on the 28th as it was already rewarded on or around the 14th.

Your reward token, the 550 paragon points, the server transfer were all rewarded on the 14th rather then the on your sept 28th bill date.

Hope that cleared everything up and why you had an extra 400 points and didn't get an extra server token. That was from being subbed in june and having to resub in july.

I hope all that babbling made sense...

Originally Posted by Morgan Reed

Did you have a "mass exodus" of characters transferring to other servers (such as Exalted)?
Did you have a bunch of character accounts drop to premium?

Originally Posted by Beastyle

As existing VIP subscribers, when the City of Heroes Freedom™ Head Start began, your game accounts automatically received credit for being active in September, as your first month of having VIP status. Paragon Points were awarded on the date Head Start began, instead of on your monthly billing date.

Going forward from October you will receive your Paragon Points on your game account's billing date as long as you maintain VIP status.

Originally Posted by Caulderone

Any update on yours yet? None on mine so far.

Originally Posted by wod_marach

Out of interest aren't points etc supposed to be added on your billing day? I had a billing day yesterday and have nothing added...

Originally Posted by Ideon

Is there anything new regarding power pools? Like, does everyone have access to all travel powers without picking air superiority, combat jumping, etc? How about stuff like First Aid and Tough/Weave? :3