So What is Plan Z?


Adar_ICT

 

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Originally Posted by Evil_Legacy View Post
Possible but very very very unlikely.

I dont think it's guranteed to get in contact with those people if you went directly to Apple HQ, got inside the Vatican, or went to the White House's front door.
Nope. That's more likely to get you arrested. Meet some interesting people of a different sort then.


 

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Originally Posted by AvelWorldCreator View Post
Nope. That's more likely to get you arrested. Meet some interesting people of a different sort then.
lol. yeah that too.


-Female Player-
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Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

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Originally Posted by Brillig View Post
Interesting isn't the word for it. Especially when you consider that after one ticket receiving a boiler-plate reply, that apparently proved that NCSoft was closed to all communication.
I'm curious how everyone arrived at the conclusion that the entire basis for the idea that NCsoft is ignoring all offers and inquiries regarding the sale of CoH, all came from one ignored helpdesk ticket. That's just as ridiculous as the 80 mil rumor if it's origins are indeed what has been said about it here.


 

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Originally Posted by TimTheEnchanter View Post
I'm curious how everyone arrived at the conclusion that the entire basis for the idea that NCsoft is ignoring all offers and inquiries regarding the sale of CoH, all came from one ignored helpdesk ticket. That's just as ridiculous as the 80 mil rumor if it's origins are indeed what has been said about it here.
Not sure. Might have to ask the ones that came to that conclusion.


-Female Player-
Quote:
Originally Posted by mauk2 View Post
Evil_Legacy became one of my favorite posters with two words.
"Kick Rocks."
I laffed so hard. Never change, E_L!

 

Posted

Quote:
Originally Posted by Evil_Legacy View Post
Not sure. Might have to ask the ones that came to that conclusion.
Feh, meant to say 'anyone', not 'everyone'. Either way, Anyway, I was posting it as a question, hoping someone who is thinking it chimes in.


 

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Originally Posted by Another_Fan View Post
In more pedestrian situations, trying to make random strangers unhappy because you can't get to the target of your anger is a good sign of insanity.
Ah, Pot, I see you've met Kettle!


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

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Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

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Originally Posted by TimTheEnchanter View Post
And he probably still thinks he's not a troll.
Just for reference, were you referring to me or JayboH there? (Or both, is an option too, I guess.)


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

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Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

Quote:
Originally Posted by TimTheEnchanter View Post
I'm curious how everyone arrived at the conclusion that the entire basis for the idea that NCsoft is ignoring all offers and inquiries regarding the sale of CoH, all came from one ignored helpdesk ticket. That's just as ridiculous as the 80 mil rumor if it's origins are indeed what has been said about it here.
Read the thread?

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Originally Posted by AvelWorldCreator View Post
With permission I tried to establish channels of negotiation with NCSoft. Their representative refused to talk. I have the correspondence. I used the odd channel of an in-game ticket to do it. A bit unorthodox, but still legitimate. I could have tried other channels, but the response was quite unusual and I read the situation as unfriendly to further contact. The summary of my inquiry was to ask for a more proper channel and what the communication was about. If there was a path for further negotiation available then the response would have been to direct me to the correct, specific contact. They could not even do that. NC Soft had placed a wall against any communication about the game, it's closing, or any future purchase options.
It's quite clear that he filed a ticket, got a boiler-plate response and concluded that

Quote:
Originally Posted by AvelWorldCreator View Post
NC Soft had placed a wall against any communication about the game, it's closing, or any future purchase options.
I never said this was the basis of the whole idea that communication was closed off, merely that someone reached that conclusion.

There's ridiculousness here, but it's someone else's to own.


 

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Originally Posted by VoodooGirl View Post
AC/DC would be impressed.

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Originally Posted by Brillig View Post
Read the thread?
That doesn't explain it.


 

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Originally Posted by TimTheEnchanter View Post
That doesn't explain it.
If it's still beyond your comprehension, I can't help you.


 

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Originally Posted by Brillig View Post
If it's still beyond your comprehension, I can't help you.
It only explains that one person used a poor medium of communication to try and get an answer.

It does nothing to explain why people are now assuming this one failure to get a response is the only reason anyone has been saying that NCsoft has been ignoring offers.


 

Posted

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Originally Posted by TimTheEnchanter View Post
I'm curious how everyone arrived at the conclusion that the entire basis for the idea that NCsoft is ignoring all offers and inquiries regarding the sale of CoH, all came from one ignored helpdesk ticket. That's just as ridiculous as the 80 mil rumor if it's origins are indeed what has been said about it here.
For the record here is the exact language of that ticket. It was actually a reply to a response to an existing ticket (I had forgotten that point).
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I found a work around. I had to avoid "wading in" to the main group and sniped from the periphery doing "pulls". But the mission completed without an exit option. Had to log out to the character select and back in to exit (mission was still successful )

Also, any word if NCSoft is willing to sell the CoH IP? I'm an officer in a game software company. We are still in the middle of startup, but we might be able to get funding. Paragon Studios is too good a team to lose like this. In fact we need the very same skill base for our own planned major product. If you can't answer this directly can you give me the contact information of someone who can (and is proficient with English!)?
Notice that last question?

The reply:
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Greetings,

I am glad to see your issue is resolved. The GM team is not able to comment on the future of City of Heroes. Please keep an eye on the forums for any new or updates as they are made available.

If you have any additional questions, please feel free to contact us.
The first sentence is boilerplate. The second and third were expected. The fourth sentence was also boilerplate. Notice what question was not answered? Contact referrals is part of help desk activity. Even a "Go to the NCSoft website and..." would have sufficed. Not even that. And, yes, prior to that question I HAD gone to the NCSoft web page. Why? Because it was the logical first step.

Now go to their site and look at their news links... Yeah. The one that has the latest news a 2007 announcement about... City of Heroes!
That site has not been updated significantly since 2009. I wasn't about to trust the contact information that may have been over four years out of date.
(http://global.ncsoft.com/global/aboutus/overview.aspx)
The Korean language version is more up to date (latest news dated as November 12th, 2012 but my ability to translate is quite limited.
Option two then was to ... contact support Why? Because one of the things they do is resolve questions of that very nature. And I also figured in the other factors I mentioned earlier.

But not even a "I don't know who you can contact?" (which would have been a logical response).


 

Posted

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Originally Posted by VoodooGirl View Post
I'm calling it: this thread has been won.


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

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Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

My take on it is this, instead of an expected, "we can't help you with this" response, he received lawyer speak "we can't discuss this at this time." or whatever it was he quoted.

It's not the communication tree I would have used, but I can see why he may have felt he'd received, what I would say is, an "unusual response".

As an FYI, I was working on this before Avel's last post...


Throwing darts at the board to see if something sticks.....

Come show your resolve and fight my brute!
Tanks: Gauntlet, the streak breaker and you!
Quote:
Originally Posted by PapaSlade
Rangle's right....this is fun.

 

Posted

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Originally Posted by TimTheEnchanter View Post
It does nothing to explain why people are now assuming this one failure to get a response is now being touted as the only reason anyone has been saying that NCsoft has been ignoring offers.
There's also the other non-credible offer....


 

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Originally Posted by Rangle M. Down View Post
My take on it is this, instead of an expected, "we can't help you with this" response, he received lawyer speak "we can't discuss this at this time." or whatever it was he quoted.

It's not the communication tree I would have used, but I can see why he may have felt he'd received, what I would say is, an "unusual response".

As an FYI, I was working on this before Avel's last post...
You summarized it well though. I got some (actually expected) lawyer speak and in interesting omission. When I first posted the story on this thread I did so from some hazy memory. If I don't dwell on something I don't recall it well later. When I decided to actually quote what was said it jarred the rest of my memory. I've been up against some weaker forms of stonewalling before and I recognized the pattern. Again, acquisitions is not my forte', but corporate communications and politics is well within my grasp. In fact I suspected they already had a buyer at that moment.


 

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Originally Posted by Brillig View Post
There's also the other non-credible offer....
The greatest likelihood is we will never truly know what was offered for the game by anyone one faction (credible or not), how much NcSoft wanted for the game, or how profitable/unprofitable the game really was. NDAs have a way of keeping information like that under wraps from any first hand sources.

What we will get is more information leaked from "Anonymous sources" which will always lead to skepticism. Anything beyond that is pure speculation based on what little we do know. Depending on what accounting tricks NcSoft may, or may not have used, even the numbers we do "know" may not reflect the total truth.

For the Plan Z folks, I wish them the best of luck. It's certainly an endeavor I wouldn't take on, but more power to them. I have no idea if they'll succeed or not, but they've got a very steep hill to climb to find that success. If they fail, I can only hope they learn from it. Should they succeed, good for them. People do amazing things all the time when they put their will and beliefs behind it. (By belief, I do mean beyond religious connotations. )


Throwing darts at the board to see if something sticks.....

Come show your resolve and fight my brute!
Tanks: Gauntlet, the streak breaker and you!
Quote:
Originally Posted by PapaSlade
Rangle's right....this is fun.

 

Posted

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Originally Posted by Rangle M. Down View Post
It's not the communication tree I would have used, but I can see why he may have felt he'd received, what I would say is, an "unusual response".
Yes, that is a bit unusual.

It also reminds me of the response one reporter got from NCsoft West, saying something like, "We are declining to comment because the questions are about City of Heroes."

It's like orders were given across the board for absolutely everyone to remain silent about the game.


 

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Originally Posted by TimTheEnchanter View Post
Yes, that is a bit unusual.

It also reminds me of the response one reporter got from NCsoft West, saying something like, "We are declining to comment because the questions are about City of Heroes."

It's like orders were given across the board for absolutely everyone to remain silent about the game.
That's the reporter I mentioned earlier in the thread.

She got it direct. I just "read between the lines".

Oh. And for those of you who wonder why I read so much into what seems so little? Try arguing committing millions of dollars of your company's credit to something that has the slightest hint of being shaky. And on top of that I'd have to show to any potential VC people that there was no cause for alarm. I was authorized to make inquiries ONLY. I do my job, and I do it well. There's only one or two people in this thread who have the necessary qualifications to fully criticize my methodology and not one of them has attacked my competence.


 

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Originally Posted by AvelWorldCreator View Post
Oh. And for those of you who wonder why I read so much into what seems so little? Try arguing committing millions of dollars of your company's credit to something that has the slightest hint of being shaky. And on top of that I'd have to show to any potential VC people that there was no cause for alarm. I was authorized to make inquiries ONLY. I do my job, and I do it well. There's only one or two people in this thread who have the necessary qualifications to fully criticize my methodology and not one of them has attacked my competence.
Hey now, if it's one thing Americans are entitled to, it's criticizing. Qualifications be damned! It's why we fought for our independence, or something.


 

Posted

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Originally Posted by AvelWorldCreator View Post
I estimated at the time the IP was earning at minimum a rate of 5 mill a year. No less than 10 mil and no more than 15. My original estimate seems to have been pretty close as I found out later. Now, with the loss of Paragon Studios, its senior staff, and player accounts (among other things)... The IP is now probably worth at most 500k. NCSoft doesn't even own the engine. That still belongs to Cryptic Studios. We weren't after the IP. We were after the studio and player accounts. Those were the real assets.
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Originally Posted by Brillig View Post
CoH was pulling in about ~$10M in sales per year. (Slowly declining). That's an easily verifiable fact from their quarterly filings.

Paragon Studios employed roughly 80 people.

Then consider expense for servers, bandwidth and support, which were all provided outside Paragon Studios.

At this point, you can either do the math to figure out what a reasonable estimate for the profitability of Paragon is, or you can't. You can choose to look at CoH in isolation, or look at Paragon as a whole, but the net is far under what a lot of people are positing.
The absolute max active subs CoH had before closure was 50k. That figure implies no one bought anything from the shop.

It's much more likely that the real number was around 30k-40k subs.

That's just the math to understand how poorly the game was doing lets look at two charts.



and




The MMO data chart is a little misleading because it is capturing subscriptions in a market that has embraced other forms of payment and it captures just the games MMO data charts, in a market that has seen endless proliferation in the time period.

You look at the two charts and it's no trouble to understand why NCsoft closed CoH. While the MMO market was exploding CoH failed to thrive.


 

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Originally Posted by Another_Fan View Post
You look at the two charts and it's no trouble to understand why NCsoft closed CoH. While the MMO market was exploding CoH failed to thrive.
No advertising = no sales.


 

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Originally Posted by TimTheEnchanter View Post
No advertising = no sales.
There was advertising. I remember walking into bestbuy or maybe gamestop and seeing architect edition nicely featured. I remember seeing going rogue adds on web sites.

If you want a pithy soundbite, Failure to execute = lack of corporate support.

I have no idea what kind of crazy logic may prevail in the gaming industry but in most companies you don't get to use corporate funds without justifying the expenditure. Fail to deliver what you promise and you get the heave ho.

Paragon studios had several big initiatives not only did they fall flat they failed to actually follow through once they were inflicted on the playerbase. Is it any wonder that NCsoft looked at the company looked at the company and decided to shut it down ?

I'll admit that at first I was astounded at their decision not to sell, but after thinking about it, I realized that any sale would involve transferring information about customer spending habits and behavior in the MMO environment. I can't place a proper value on that information.


 

Posted

I was basing my estimates on only 20-25k subs and microsales actually. The staff overhead was probably the biggest liability, but nothing insane. And there I simply did a quick estimate of about 100 people. A gross of 5 mil a year was within reason.

With an effort at marketing, even though that's a non-recoverable cost, the total volume of sales would have gone up. There would have been a definite return on investment. Get a movie based on it? The funds were there. NCSoft's lack of update on their English language version of their site is quite telling.