How to Get More Players


Adeon Hawkwood

 

Posted

I have been playing COV/COH on and off since 2006. Total in-game time a little over 2 years, I just came back from a 1 year break. Any break that I took it was for financial reasons which are much better now so I won't have to take any breaks. I'm not suggesting to make the game cheaper I think it is worth $14.99/month.
Here are my game suggestions :

1 - Mass e-mails to all the COV/COH players telling them about updates and changes, even the inactive ones. The only e-mail that I ever get is when I purchase something. Maybe something in the e-mail may spark interest for someone to return to the game.

2- You need to shut down some "dead" servers. All my main characters are on Pinnacle, when I left a year ago there was almost 100 players on-line at the peek. Now the peak I found was a little over 40 on-line. I am not on-line all day but about 6-7 hours broken up so I can't be sure how accurate this is just what I sew. Also I have not check the other severs so I can only speak of Pinnacle. If the Devs shut down some of the less active servers and make everyone go to a different server(s) that will help tremendously. It was very disheartening to log on for the first time after a year and see 3 players in Port Oaks and I was one of them. Send a mass e-mail to everyone telling them what server(s) you will be shutting down and give them enough free character transfers and renames to move all there characters to a different server. I think 10 transfers for everyone for every server that you will shut down will be enough. Give everyone 6 months to move everything, after that any characters that are still on the dead server(s) you move to a random server and give them enough character transfers to move so when they come back if they don't like the server you put them on they can move. I think they need to shut down at least 3 servers.
3 - The only thing that I haven't figured out are the SG/VG. If it can be done this is my idea for it, I think any SG/VG that has had no activity in 2 years should be disbanded, do that game wide to clean-up the servers, this needs to be permanent.. Let the SG/VG Overlords decide what server to send their group to. They will keep the base intact and the prestige the VG/SG has but all the members will be removed except the Overlord who will just have to re-invite all the members back. Give the SG/VG a 1 time rename option for the transfer to avoid conflict, do that game wide.

Think about the new players trying COV/COH for the first time and only seeing 2 or 3 players in a zone won't stay long. Or someone like me that remembers the hay days of Pinnacle when there was 15-20 players running around in every zone to see it now "dead". Think about the players that left because of inactivity on the servers that will comeback knowing they can move there characters to more active servers for free.


All on Pinnacle Server
Godless - level 50 Ninja/Dark MM
Hero Hater - level 29 Energy/Regen Stalker
Xtc - level 35 Energy/Elec Brute

 

Posted

HELL NO on shutting down "dead" servers.

I play exclusively on Pinnacle, because I LIKE IT THERE. I like the fact that I'm not forced to deal with throngs of people at all hours of the day when I log in. My computer is not top of line by any means, and huge crowds of people cause my system to lag a LOT. If I had no choice but to play on servers as crowded as Freedom, I would have no choice but to quit playing altogether. Unless you think it is fair to force people to spend money they don't have on a new computer so they can play a game they could play just fine a week ago.

I also enjoy the community on that server, and I would rather not see it spread out amongst all the other servers.

You seem to have forgotten that a large number of people A) Stay hidden at all times to avoid blind invites, and B) spend most of their time inside missions where you can't see them. When I logged in on Friday afternoon there were 120 people logged on in my global channel alone.

10 transfers for each server will be enough? Not even close. I have 27 characters on Pinnacle. If Pinnacle were shut down and I were only given 10 transfers, I would have 2 choices: Pay $170 to move the rest of my characters, or have 17 of them gone forever. Now, if I don't have the money to buy a new computer, what makes you think I would have the money to spend on something as relatively frivolous as moving characters in a video game?

Shutting down servers will NOT bring in more players, it will just create the illusion that there are more players because they're all being crammed together on a smaller number of servers. It will also stand a good chance of creating a net LOSS of players when people get upset that their server is being taken away and quit.

I'm not the only person that feels this way. I'm quite sure this thread will explode with people saying variations on what I just said.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

1) A few mass e-mails might be okay, but please Devs, don't spam me. Also, for me, the e-mails go to an e-mail account that I don't use much, and I would guess that if you haven't played the game in 5+ years, then that may be the case as well. So I don't know how many 'new' players you'll get this way.

2) No. No way in hell. The servers aren't dead, even Pinnacle. At peak, I'm seeing over 200 on Pinnacle, so I'm not sure how you're getting 40. Every night, I'm seeing a decent amount of people in Atlas organizing sewer runs and such, so even that zone isn't empty. New players need to learn a few things about this game that make it different from some others, and what they see is one of them: the game is heavily instanced. You don't see a lot of heroes running around street-sweeping, because running missions is a better use of time.

On top of learning how to play and view this game, shutting down servers is a great way to drive existing players away, while also broadcasting to the world that the game is dying, even if it's not true. So in fact you end up driving away potential customers because they think that the game population is winding down.

3) If players come back to the game and find that their SGs have been disbanded, they're likely to be frustrated. Plus, I'm not sure how much space SGs take up in the memory of the game, compared to other features like Wentworth's and AE. So I don't know how much bang for the buck the Devs would get out of this.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Want more players? It's really simple.

Add in more objects of desire to returning players that you want to stay, entice other players of MMO's desiring something new, and to catch the attention of players that have heard of COX but hadn't really taken the time to pick up info on it.

How?

For one, and foremost: FEMALE PETS. Also MM Customization.
Sybil costumes.
More, BIGGER, titan weapons.
Also fix Bases (PVP style raids) and PVP in general



Word of mouth WILL prevail, trust me.


 

Posted

Quote:
Originally Posted by Aett_Thorn View Post
At peak, I'm seeing over 200 on Pinnacle, so I'm not sure how you're getting 40.
He's searching using /search, which only shows you people not on /hide on the same side of the game as you. And he's searching on redside.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

Quote:
Originally Posted by Godless View Post
You need to shut down some "dead" servers.
If I was considering trying out a new MMO and one of the first things I learned about it was that they had just closed any of their servers I would automatically assume the game was dying and probably stay away from it. It doesn't really matter what the reason for the server shutdowns are, even if they end up being good for the game in the long run. It's a matter of perception and the only thing I really think of when a game loses servers is that it's a "bad" thing.

About the worse thing this game could do marketing-wise is to start off by doing things that makes it look like it's about ready to go out of business.


Loth 50 Fire/Rad Controller [1392 Badges] [300 non-AE Souvenirs]
Ryver 50 Ele� Blaster [1392 Badges]
Silandra 50 Peacebringer [1138 Badges] [No Redside Badges]
--{=====> Virtue ♀

 

Posted

I honestly can't tell if the OP is serious or not. Give people ten free transfers per server to be closed down, and then if there are any characters left on the servers, transfer them to a random server anyway and give them all a free transfer token? That's...very random. Bordering on bizarre.


Arc#314490: Zombie Ninja Pirates!
Defiant @Grouchybeast
Death is part of my attack chain.

 

Posted

Quote:
Originally Posted by Godless View Post
2- You need to shut down some "dead" servers
Gah.

Quote:
Originally Posted by Godless View Post
If the Devs shut down some of the less active servers and make everyone go to a different server(s) that will help tremendously.
OK, move all your characters to MY server. Heh.

Seriously, aside from the bad idea that shutting down a server is, you're operating from the unproven assumption that highly-populated servers are more desirable for everyone. They're not.

Quote:
Originally Posted by Lulipop View Post
Want more players? It's really simple.

Add in more objects of desire to returning players that you want to stay
Not sure this is it, either. They've added a LOT of stuff people have asked for. Has it worked yet? Just because you can think of additional things you personally want doesn't mean that adding them would suddenly bring in WoW numbers.

Quote:
Originally Posted by Lulipop View Post
For one, and foremost: FEMALE PETS. Also MM Customization.
Sybil costumes.
More, BIGGER, titan weapons.
Is it hot in here? *fans self*

If you ask me, and nobody has, I'd say that if they want bigger numbers the next step is the same one every other product, service, or company uses: advertising. Everyone (and I mean this in the sense of "actual everyone, including elderly aunts and that immigrant family next door," not just "everyone who reads Penny Arcade") has seen TV Chuck Norris and Mr. T on television pitching That Other Game.

TV time would require A LOT of upfront money. Is it a wise business move? I don't know -- I don't run a game company. But it's been historically proven you can sell almost anything with TV ads. If people will pay for Salad Spinners and Garden Weasels, they'll buy COH/V time, even if they don't know what it is.


If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------

The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog

 

Posted

To the OP.
Shut down the so-called 'dead servers' and you will end the game. Secondly if you're on Pinnacle and having issues, I advise you to join the main global channels and learn about the server's main traffic times, and the availability of teams etc.


Pinnacle & Virtue:
A bunch of Heroes - Alpha Team, Legion of Order.
A bunch of Villains -Black Citadel , Pinnache.

 

Posted

Quote:
Originally Posted by Sailboat View Post
Seriously, aside from the bad idea that shutting down a server is, you're operating from the unproven assumption that highly-populated servers are more desirable for everyone. They're not.
You know what? This requires a bit more elaboration.

Shutting down Pinnacle to solve the alleged issue of "there were only 40 people on Pinnacle" is doubly illogical. Firstly, there will then be ZERO people on Pinnacle, won't there?

And secondly, if there's an insignificant number of players on Pinnacle and a good number of players on Server X, shutting down Pinnacle will add, by definition, an insignificant number of players to Server X. It won't even be noticed, let alone be game-changing.

You think Server X players saying "Oh yeah, I heard they shut down Pinnacle, but I didn't notice anything much happen as a result" is what'll bring in people who've never played the game?

Bizarre.


If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------

The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog

 

Posted

Quote:
Originally Posted by Godless View Post
1 - Mass e-mails to all the COV/COH players telling them about updates and changes, even the inactive ones. The only e-mail that I ever get is when I purchase something. Maybe something in the e-mail may spark interest for someone to return to the game.
I can attest they're ALREADY doing this to people who've opted to receive e-mails from them.

Quote:
2- You need to shut down some "dead" servers.
No.

NO.

HELL *BLEEP!* NO!


This is basically a "merge the servers" demand again.

It's been posted many times why merging the servers is undesirable.

If you want to move your toons off Pinnacle and go to Freedom or something, you get one free server transfer a month and can purchase more. Move them off yourself.


Quote:
Think about the new players trying COV/COH for the first time and only seeing 2 or 3 players in a zone won't stay long.
If they're going to take a little time to learn the game they'll learn which servers are busy, which aren't, and what times any servers do get busy. They'll also learn why server zones can seem empty when there's actually a lot of players on (instances).

If they're impatient, come on and see 3 people in a zone then scream "OMGEMPTYSERVERZFAIL!" into broadcast and leave, they're not someone I'd want to play with anyhow.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Sailboat View Post
You know what? This requires a bit more elaboration.

Shutting down Pinnacle to solve the alleged issue of "there were only 40 people on Pinnacle" is doubly illogical. Firstly, there will then be ZERO people on Pinnacle, won't there?

And secondly, if there's an insignificant number of players on Pinnacle and a good number of players on Server X, shutting down Pinnacle will add, by definition, an insignificant number of players to Server X. It won't even be noticed, let alone be game-changing.

You think Server X players saying "Oh yeah, I heard they shut down Pinnacle, but I didn't notice anything much happen as a result" is what'll bring in people who've never played the game?

Bizarre.

And, to elaborate on this a bit further. This will not add players to the game. More than likely, it will lose players.

By way of example:

You shut down server X becuse there are minimal numbers of players there. They are given the option to go to server Y or Z but what if they dont want to? What option do they have remaining????

Business 101 time here....

Thats right, they take their business elsewhere. Never the best choice for a company that is intending to survive. And then, there's the domino effect of bad publicity. "they screwed me over, what will they do to you?" becomes the word on the street and then more people will decide to move on and take their money along with them.

On, and On, and On....


I don't doubt that one day they will have to shut down servers. I just suspect it will be all at once and all at the same time.

Until that time, Vive la City.

I'll be on my corner... juggling.


Writer of In-Game fiction: Just Completed: My Summer Vacation. My older things are now being archived at Fanfiction.net http://www.fanfiction.net/~jwbullfrog until I come up with a better solution.

 

Posted

Quote:
Originally Posted by Godless View Post
2- You need to shut down some "dead" servers. All my main characters are on Pinnacle, when I left a year ago there was almost 100 players on-line at the peek. Now the peak I found was a little over 40 on-line. I am not on-line all day but about 6-7 hours broken up so I can't be sure how accurate this is just what I sew. Also I have not check the other severs so I can only speak of Pinnacle. If the Devs shut down some of the less active servers and make everyone go to a different server(s) that will help tremendously. It was very disheartening to log on for the first time after a year and see 3 players in Port Oaks and I was one of them.
1. There are no dead servers.

2. The reason you didn't find anyone in Port Oaks is because players use the side switching feature to make their villains into heroes.

3. People make use of the /hide feature so they don't get pestered by people using the search tool.


 

Posted

As someone who plays almost exclusively on Virtue, generally accepted as the #2 server in population and occasionally busier than the #1, and therefore in no danger of going away even if this "shut down the dead servers" thing were to happen, let me just say...

Quote:
Originally Posted by Hyperstrike View Post
No.

NO.

HELL *BLEEP!* NO!


This is basically a "merge the servers" demand again.

It's been posted many times why merging the servers is undesirable.
Oh, I see someone's already made that point. Well then I'll just agree and be on my way.

Except for this:
Quote:
Originally Posted by Hyperstrike View Post
If you want to move your toons off Pinnacle and go to Freedom or something, you get one free server transfer a month and can purchase more. Move them off yourself.
Again, I agree. This "suggestion" kind of strikes me as another roundabout way of complaining that the switch to free-to-play didn't make enough stuff free. "The game show gave me a new car, but now I have to pay to insure it, and put gas in it... those jerks should give me all that for free too!"

Server transfers are available. Use them, earn them, buy them, or just start something new on a server more to your liking. I've changed servers three times myself, all before transfers were even an option. Now they sometimes hand the things out for free. I've got four I'm not even using. They're not that hard to come by.


FUN FACT: That burst of light when you level up is actually the effectiveness escaping from your enhancements all at once.

 

Posted

Ok, so why is someone who hasn't played much of the game telling us how it should be changed to be better? Also, OP, you need to learn about the wonders of global channels, because while Pinnacle might have a smaller population than some others, it's by no means dead.


 

Posted

It makes you wonder why suggestions like these show up in CoH and any other multi-server MMOs. Has there ever been a case of a successful application of server-merging that benefited a game both in hard numbers and perceptually?

If there isn't, what historical evidence is available to compare against the objective ones (people pointing out why it's such a bad idea).

It's already been said how BAD an idea it is, I'm curious to know why it was ever considered a good one!



Home server: Victory
Characters on: Victory & Virtue
My first 50(0)! 18/11/11
@Oneirohero

 

Posted

They do send out emails fairly regularly to inactive accounts when there is something to announce.

I came back after a multi year hiatus because 1) Free activation weekend and 2) more details about Going Rogue were coming forth.


"I saw my advantage and took it. That's what heroes do." - Homer Simpson.

 

Posted

Just to prove the fallacy of the OP's statement that Pinnacle is dead I just took these screenshots on Pinnacle at 3:22 pm on a Wednesday afternoon.



What's that say at the bottom? 40 matches found. And how many people are showing up on two of Pinnacles global channels right now?



Hmm 70+ people in global channels and 40 showing up on search in the middle of the afternoon in the middle of the week. Yeah Pinnacle's a dead server.


The OP needs to learn how to count.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Hmm 70+ people in global channels and 40 showing up on search in the middle of the afternoon in the middle of the week. Yeah Pinnacle's a dead server.
I see where you want to go with this, and I agree with you a hundred percent, but to be totally fair, there could be a lot of overlap there. It's entirely possible for the same person to be on all three of those lists.

Technically, those screenshots only prove 48 unique players were online at that time, not 70+.


FUN FACT: That burst of light when you level up is actually the effectiveness escaping from your enhancements all at once.

 

Posted

Quote:
Originally Posted by Doctor Roswell View Post
I see where you want to go with this, and I agree with you a hundred percent, but to be totally fair, there could be a lot of overlap there. It's entirely possible for the same person to be on all three of those lists.

Technically, those screenshots only prove 48 unique players were online at that time, not 70+.
True but that's only 2 of god knows how many Pinnacle Global channels and the search was blueside. I don't doubt for a minute that if I could have checked all global channels and all 3 factions I'd easily reach a minimum number of 70 people.

And only the devs could tell us how many people were online at that time using /hide to avoid the search feature.



The point of the screenshots however isn't to get an accurate number but to simply refute the OP's laughable claim that Pinnacle is a dead server.


 

Posted

I should have clarified this in the original topic I only play on Villain side so I don't know the numbers on the Hero side. Also the 10 character transfers would be enough, I have 5 characters that I care about the rest of my villain characters are in the teen levels and I have no problem deleting them. I just assumed most players have 10-12 characters that they care about. Everyone that has responded are active players there is no way to see how many players left COX because of inactive servers. But I think the server merger would be a good idea. I have done missions in the past that I needed a team, which will be harder to do now, also if someone new has a question and doesn't know about the Global/Help Channels will be screwed. Everyone thinks closing server(s) would be bad and drove players away, you have think about new players starting this game for the first. If they log-in now they will see 4 - 5 players in Mercy, after the server merger and it will at least double, if not more. In my opinion someone would be more likely to stay if they saw more players running around. I have called Pinnacle home for many years and I understand how everyone feels about closing servers, in my opinion Pinnacle is dead. I am sure there are other servers out there that are in the same shape. I will be moving I can only afford 1 character transfer a month so it will be a slow process for me. On Saturday I will go server jumping to see if the others servers are suffering also.


All on Pinnacle Server
Godless - level 50 Ninja/Dark MM
Hero Hater - level 29 Energy/Regen Stalker
Xtc - level 35 Energy/Elec Brute

 

Posted

*Sigh*

This has been gone over, many, many times. So many that I imagine Memphis_Bill has a two-page refutation of it somewhere, ready to copy and paste whenever it comes up like the one about why we'll never get vehicles.

But just to toss a couple of things out there:

Names. They're important in a superhero game, more than in most genres. Aragorn or Han Solo could have different names and it really wouldn't change the characters themselves. Not so with, say, Spider-Man or the Flash. So if you merge servers, what happens if there's a player on both with the same name? Who gets it? The player who's already on that server? The one being forced to move is already dealing with his server closing, now he has to find a different name, too. See how long that guy keeps his VIP subscription active. Maybe you let the guy being moved keep the name as a "consolation prize." Now the one already on the server has just had his name taken away because someone else's server wasn't active enough. See how long that guy keeps his VIP subscription active.

Supergroups. Do they just split up? Are they all forced to move to the same server, even if they don't agree on which one they want to move to? What happens to their prestige? Their base? Their name, if it's taken on the new server?

Which server? Do you just consolidate the two with the lowest populations, thus not giving anybody a choice where they move to? Do you give everyone a server transfer for all their characters and say, "be moved out by Friday or you're getting deleted"? If you do, you'll likely end up with most people jumping ship to a place like Freedom or Virtue, in no small part because they'll see the writing on the wall and not want to have to go through all this again six months later if the devs decide to shut down another "dead" (but not really) server. Which will really just give the high-population servers even higher populations, while the lower-populations ones will stay low, and then someone would be complaining about how they need to shut down Guardian or Champion or Triumph or whatever -- and this part is important -- "like they did with Pinnacle." See, it would create a precedent for shutting down low-population servers, which would create a mass exodus from those servers, which would just make future server shutdowns more likely. It's what called a "death spiral."

What about everyone else? I don't play on Pinnacle, but if the devs are just giving away free server transfers, I don't see why I should be penalized just for playing on a high-population server. Where's my free transfer? Or rather, where are my thirty-four free transfers, one for each character I have on Virtue? And my twelve for the characters I have on Exalted? And my six for Victory, and my three for Infinity?
Now, I don't really feel that way, but I promise you, there are people out there who would. And if even a tenth of the ones who'd threaten to quit paying in outrage over the "unfair treatment" they were getting actually did, you'd see a net drop in subscriptions, not a gain.


FUN FACT: That burst of light when you level up is actually the effectiveness escaping from your enhancements all at once.

 

Posted

Forbin, your screen shot only showed hero side. It left out the 12 on villain side.

It is a good point though. 40 people on in the middle of the day, before most people are off work or home from school.

You should post another from around 8:00 PM tonight.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.