Limited Rewards For Free Players


afocks

 

Posted

Please note that this post is dependent on the devs being able to tell the difference between an active and inactive Free account, and I don't know if they can. With that said:

I think that Free players should be able to earn a limited number of Reward Tokens for maintaining an actively used game account. A lot of Free players genuinely can't afford to (or don't have the facility to) buy stuff from the store right now, but might well be able to in the future if they're still around, but the restrictions on free players are such that it makes it difficult to keep playing long term as a Freebie.

So, as a compromise that still minimises RMT/Scam abuse, if you, say, give Free players who have played for 3 or 6 months a Reward Token so that they unlock Tells and SG Membership it encourages them to stay around. If you continue this scheme up to a cap of, say Tier 3 so that they can get Global Access as well after 1 or 2 years then it gives them further incentive to stay around and increases the changes of them spending money in the store when they can.

I appreciate that the devs want people spending money to get access to these things, but I'd hate to have players leaving because they can't afford to buy them right now and aren't able to make the most of the social aspect of the game due to the Free account restrictions.

And please, no "It's only $5" arguments. I've made the same myself but ultimately some people either don't have any disposable income or don't have access to a supported method of payment.


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Posted

/unsigned. Some level of investment should be required. If someone is that interested in the game, then they should earn a couple of bucks (lemonade stand, collecting bottles/cans, shoveling snow, etc.) to give NCSoft some money.


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Posted

Quote:
Originally Posted by The_Spad_EU View Post
And please, no "It's only $5" arguments. I've made the same myself but ultimately some people either don't have any disposable income or don't have access to a supported method of payment.
See, this idea will eventually become "Give the entire game away for free"

Maybe not from you necessarily. But every additional thing given to free players is one less thing the devs can make money off of.

The less money they make from things, the shorter the lifespan of the game will become.

Whether you realize it or not, implementing your idea is the first step toward giving into demands that will eventually kill the game.


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Posted

Quote:
Originally Posted by ClawsandEffect View Post
See, this idea will eventually become "Give the entire game away for free"

Maybe not from you necessarily. But every additional thing given to free players is one less thing the devs can make money off of.

The less money they make from things, the shorter the lifespan of the game will become.

Whether you realize it or not, implementing your idea is the first step toward giving into demands that will eventually kill the game.
This is such an exemplary, if ludicrously hyperbolic, slippery slope fallacy, that I'd be tempted to have it framed and then exhibited.

This is a perfectly reasonable and logical way to handle basic game functions that are currently being hyper-guarded due to the "threat" of RMT spam. The OP makes no reference to game content or anything of the sort, just tells, SG membership, and global chat access.

On the contrary, anything that means that the game stops judging free players guilty until proven innocent is likely a good thing. As the OP says, the longer you can retain free players, the longer the chances of them becoming invested in the game and buying something.

Right now the game is making it painstakingly hard for free players to interact with the community at large, which is terrible for retention.


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Posted

If a free player hasn't after say 3 months spent $5 to become premium, really they simply aren't worth trying to hold onto from a business standpoint.



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Posted

I'd just like to state for the record that I'm not particularly for or against my own suggestion, I've just noticed that the primary "complaint" from Free players is the lack of access to Tells, Broadcast, Globals and so forth and so this was a possible way to offer loyal players - who may have spent money but not enough to unlock Globals for example - a way to obtain those things and therefore keep them playing.

I was not suggesting necessarily giving them all the other bonuses that come with the reward tokens and certainly wasn't suggesting that you allow them to move beyond what I would consider the "essential" tiers, which contain primarily the Social components of the game.


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Posted

If a player has still not given the company any money, at all, after several months, then they aren't really a customer, yes? And their "loyalty" is as ephemeral and ultimately worthless as a "well, I would have, but..." excuse.


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Posted

IMHO players can be "worth" something even if they don't buy anything (or very much) from the Market. If they play the game long term, enjoy it and bring other people to play it who may themselves buy from the Market and/or subscribe then arguably they've provided a net benefit to the game.

Obviously the game can only sustain a certain proportion of non-paying players, but I don't think it's fair to write off F2P players simply because they haven't directly paid money into the game.


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Posted

Quote:
Originally Posted by Catwhoorg View Post
If a free player hasn't after say 3 months spent $5 to become premium, really they simply aren't worth trying to hold onto from a business standpoint.
This.

/unsigned


 

Posted

Quote:
Originally Posted by The_Spad_EU View Post
I'd just like to state for the record that I'm not particularly for or against my own suggestion, I've just noticed that the primary "complaint" from Free players is the lack of access to Tells, Broadcast, Globals and so forth and so this was a possible way to offer loyal players - who may have spent money but not enough to unlock Globals for example - a way to obtain those things and therefore keep them playing.

Sorry but they just want more for free. It only costs a one time expenditure of $5 bucks to unlock those chat channels. Everyone can afford that. If they aren't willing to spend $5 bucks on the channels they aren't gonna spend anything at all.


 

Posted

They already get a game for free. Sorry but if you can't spend $5 in 3-6 months... maybe the time you are spending online should be spent looking for a way to earn more money...I mean seriously $5???

Things that cost $5
A dvd - entertainment value 2-10 hours depending on how often you watch it
A Starbucks Coffee- 15-20 drinks of mediocre coffee
1.5 gallons of gas
A Popcorn at a movie theatre
A pack of generic cigarettes
A Gallon of milk
A T-Shirt
2 Candy Bars and a Soda

Seriously...
It's not like $5 is something difficult to come up with in.. THREE months LOL!

So tired of the freebies and their gimme gimme attitude. If you value them so much as a friend... there is a thing called.. PAYPAL.

/Completely Unsigned


 

Posted

Quote:
Originally Posted by The_Spad_EU View Post
IMHO players can be "worth" something even if they don't buy anything (or very much) from the Market. If they play the game long term, enjoy it and bring other people to play it who may themselves buy from the Market and/or subscribe then arguably they've provided a net benefit to the game.

Obviously the game can only sustain a certain proportion of non-paying players, but I don't think it's fair to write off F2P players simply because they haven't directly paid money into the game.
http://penny-arcade.com/patv/episode/microtransactions

Players are content.

Granted, with the way CoH is currently setup, I'm not considering it a real free to play game, even though they've announced it becoming one. More like an elaborate free trial.


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Posted

Quote:
Originally Posted by Forbin_Project View Post
Sorry but they just want more for free. It only costs a one time expenditure of $5 bucks to unlock those chat channels. Everyone can afford that. If they aren't willing to spend $5 bucks on the channels they aren't gonna spend anything at all.
Well no, it doesn't. It takes a one time expenditure of $5 to unlock Tells. Unlocking Globals and Broadcast takes another ~$45 on top of that.


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Posted

Quote:
Originally Posted by Pitho View Post
http://penny-arcade.com/patv/episode/microtransactions

Players are content.

Granted, with the way CoH is currently setup, I'm not considering it a real free to play game, even though they've announced it becoming one. More like an elaborate free trial.
I challenge you to find one time the developers said CoH was becoming a "real free to play game." Every interview I've ever read, they are quick to subtly correct their interviewers that it's a hybrid business model. Most people take the "You can play for free" to mean "The game is free to play" but in reality it was never released or marketed as a F2P system, but more of an "a la carte" gaming experience where each player can decide the level to which they want to pay for their own play experience.


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Posted

It is bad that I support this just, because I'd like the entire game for free?

I agree with most of the posts. This just doesn't turn out to be a good idea. The fact that you get anything for free is awesome already. Paying for your subscription should come with many exclusive rewards in a F2P game. I think rewards tokens are a good part of those rewards.

But, seriously....I want the entire game for free. :P


 

Posted

I have seen those in help chat complaining they get little for free and that they could get so much more by having just this and just that. That they cannot afford to pay a little bit of cash to get what they want to make their gaming experience far, far better because they are spending $40-$60 on the new game coming out in 2 months, C'mon.


 

Posted

Quote:
Originally Posted by afocks View Post
I have seen those in help chat complaining they get little for free and that they could get so much more by having just this and just that. That they cannot afford to pay a little bit of cash to get what they want to make their gaming experience far, far better because they are spending $40-$60 on the new game coming out in 2 months, C'mon.
Try double that amount in a lot of cases. The collectors edition is running $150 bucks and pre-orders for it were sold out in a few hours after it went on sale, and they had to increase the amount they were going to sell due to the demand.


 

Posted

Quote:
Originally Posted by SailorET View Post
I challenge you to find one time the developers said CoH was becoming a "real free to play game."
This?

http://na.cityofheroes.com

I am not challenging they way the game is set up, I agree for the most part with that, but I think this splash screen does indicate that the game is free to play. Forever.


 

Posted

Quote:
Originally Posted by Flower View Post
This?

http://na.cityofheroes.com

I am not challenging they way the game is set up, I agree for the most part with that, but I think this splash screen does indicate that the game is free to play. Forever.
And where exactly does it say the game is a Free 2 Play business model? Oh that's right it doesn't. There is also nothing stating access is unlimited.

What next? Are you going to claim they have an obligation to keep the servers running after they one day shut the game down because they used the word "forever"?


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Try double that amount in a lot of cases. The collectors edition is running $150 bucks and pre-orders for it were sold out in a few hours after it went on sale, and they had to increase the amount they were going to sell due to the demand.
Umm!? The game that is coming out in 2 months was non specific so I don't know what you read into that. Fact is, "there will always be a new game coming out in 2 months." The freeloaders who want it all for nowt will always complain they don't get enough while blowing ludicrous amounts of spendaloobry on other such things whilst claiming they cannot afford the most basic of services for the game they are using right now.


 

Posted

Quote:
Originally Posted by afocks View Post
Umm!? The game that is coming out in 2 months was non specific so I don't know what you read into that. Fact is, "there will always be a new game coming out in 2 months." The freeloaders who want it all for nowt will always complain they don't get enough while blowing ludicrous amounts of spendaloobry on other such things whilst claiming they cannot afford the most basic of services for the game they are using right now.
Collectors Editions always cost more than the regular price of any soon to be released product. In the case of the one I've seen the free players refer to when complaining about what they don't get for free in this game, the CE costs twice the basic edition.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Collectors Editions always cost more than the regular price of any soon to be released product. In the case of the one I've seen the free players refer to when complaining about what they don't get for free in this game, the CE costs twice the basic edition.
It is a 'given' in the gaming world; I don't think any education is needed here; that a CE is usually 2 to 3 times as much as the basic edition. The point that I am making, which you seem to be turning into something else, is the continuous decrying of our game because Q.O.L. services cost a little money. The very monies the complainant has many times over.


 

Posted

Quote:
Originally Posted by IanTheM1 View Post
This is such an exemplary, if ludicrously hyperbolic, slippery slope fallacy, that I'd be tempted to have it framed and then exhibited.
My point was: If you start giving people things for free that are not already free, it will quickly become a case of people saying "Well, you gave us that for free because we demanded it, why not this?"

That's what I meant about giving into demands. If they start doing it now, the pressure is only going to increase for them to keep giving into demands for more stuff to be free.

One of 2 things will then happen:

A) The devs will give in to so many demands that they've given the majority of the game away, and it's no longer profitable because too many players can have everything they're interested in without paying a dime. The game does have a finite lifespan, and giving too much away for free will only succeed in shortening that span.

-or-

B) The entitlement issues on the forums will get worse than they've ever been (not that this particular request is especially entitled, but you get my point). When one thing is given for free that was not originally free, it just opens up the floodgates for people to demand anything and everything for free.

In my opinion, $5 is not too much to ask someone to spend on a game to access more stuff. I agree with Catwhoorg on that. If someone is not willing to spend $5 on your product, they really have no business expecting you to go out of your way to cater to them. If they don't spend any money within a couple months of starting, they most likely never will spend any, and any further attempt to entice money out of them is pointless.


Quote:
Originally Posted by Dechs Kaison
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Posted

Let's say you have a store that gives out free samples in hopes of getting you to buy the product that you are sampling.

Now lets say you have a person who comes into the store every single day faithfully and tries each and every sample.

It doesn't matter if they keep coming back to the store for three months, three years or three decades. Unless they actually buy something they aren't a customer at all let alone a good customer. And the only reason to give them a real product for free would be as a bribe to keep them away and leave the samples for people who might actually buy something.


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