Frustration...


Aquila_NA

 

Posted

Ok, I am getting thoroughly frustrated. I know that this is a big change for you guys at NCsoft, and I know it is a LOT of work. But really.

I have been unable to log onto the servers due to downtime, both announced previously, and snuck in with a day before announcement, more then 8 times this month. I work night shift, and so when I get home, it's 8am...

The occasional downtime for maintenance I MORE then understand, I work in Sat Com, but if we ran our signals the way you run yours servers we wouldn't have any Distant Ends, they would all go to a more reliable service, and I am afraid that is what is going to happen to my beloved game. I already have friends upset over the change over to the market system, the micro-transactions are overly expensive when compared to the days when we would get most of these same things for free, or even the days of the Content Packs for 9.99 are being looked on as a Silver Age... Everything used to be released as content packs in the Free Issues, a Golden Age for City of Heroes. Then things went to the Content Packs, and people cried foul. They decried as a slippery slop leading to micro-transactions and no more free content updates. I, along with many Old Guard told them to sit on they're hands and be quiet the Devs knew what they were doing.

Then comes the I21 update. EVERYTHING in a micro-transaction. I was proven wrong.

You put in changes to severely curtail AE farming, but then expect us to farm Incarnate content. You push the farmers down, then encourage them to provide for your market in game. It is a VERY mixed signal. When we horded Shards so we would be ready for the next incarnate powers, you curveballed us with a new currency (Threads), and basically made all those shards worthless minus a 1/day transfer.

These actions aren't the actions of a caring Dev Team, which is what I always liked about CoH (minus a couple occasions of not listening to us (ED)), was that the team always seems to listen to what we want, and need as a playerbase. They address our concerns and push forward to making a better game for all of us, which in turn brings in more revenue by keeping old guard players, and we word of mouth it to the rest.

What is happening now, is well a money grab. It is a bid to increase revenue quickly, rather then steadily. The Micro-transaction system in a f2p game might bring in more revenue stream temporarily, but it seems to drive away subscribing players, and if it eliminates free content updates I can guarantee you it will do just that. I don't know why you devs would be adopting such a foolhardy, shortsighted approach, but it is forcing changes on the game that not all the Old Guard like, and your losing your steady income VIP players, in exchange for potentials hundreds of micro transactions over a short period of time. We need the servers to be up, and the VIP players to feel that they're game is intact for the game to continue in the tradition of great service and community it has always had. F2P isn't going to kill that community, but the micro-transactions, and constant downtime will. Here's how, by having the servers down, we lose players, Old Guard who grow frustrated and leave for other games. I have already seen this happen in few cases with VETERAN players, some of whom had YEARS dedicated to the game, and others are threatening to follow suit. The Old Guard, your VIP Players, the SUBSCRIBERS, are the primary concern, and should remain the primary focus of your efforts as a Development team. Micro-transaction is great, but in the end, it won't keep the lights on forever, the subscribers will.

This is affecting more then me, I have friends who are borderline to quitting the game because of the constant down time. I know you went f2p, but I still pay for my access, please keep the servers up so I can be here with my friends!

I'm begging here, enough with the Downtime. I am not asking for compensation, or any other whiny, entitlement BS, just that we have our servers and our game back up and running. We need to get the community back to the supportive, great group we were, and the only way to do that is to encourage our Old Guard to stay, by keeping servers up, keeper service high, and letting them know they're VIP status is appreciated, cause right now a lot of us aren't feeling it.

So here is our list of, well desires, not demands, but desires:

1. Keep the Servers UP!

2. Enough with new Currency... in fact roll Threads and Shards into the same thing and let it drop like Shards do. The Empyrean Merits, and Astral Merits are crap too.

3. Enough with the Farm Hate. Yes I understand Time/v/Payoff, but the farms are driving the economy for your game and without us it would be very difficult to keep things rolling. Not to mention while your trying to punish illicit behavior, a lot of players getting caught in the crossfire are innocent of any wrong doing. How is the Market a mini game, as has been cited by the devs, and the Farms aren't. Each takes a specialized set of skills, patience, long term planning, and both reap in game monetary benefits for the character. The market benefits a player MORE then the Farms if your looking at Risk v Reward, (lvl 2 player can sell his Tutorial Inspirations, use that as capitol and get over a billion in a week, it's been done on the market forums).

4. We are living in a time of low economy in the USA, and Europe, your prime playerbase, so Enough Micro-Transactions, VIP Players shouldn't have to spend money for what would have been free content in issues 1-19. New costumes, new powersets, all that should be VIP Content automatically. If you want to Micro-transact the f2p players, fine, that's what they get for not subscribing. Micro-Transactions should NEVER EVER effect content for VIP Players. We already pay for our content, please let it reflect that.

5. No more mixed signals. Farms should be ok. Even farms where we have resurrecting enemies. Yes we figured out ways to build toons to stand up to it. But now we have Incarnate Trials we are basically required to farm day in day out if we want the shiny armor, and powers locked behind Empyrean Michael and Astral whatsherface (I don't know cause the Servers are Down!). One minute your encouraging us to repeat content as much as possible the next we are being told that isn't ok.

In closing, please keep the Old Guard happy, we're your steady paycheck, your solid gold, and this flash in the pan from the Micro-transactions are just that, fools gold, cause they won't last, but we Old Guard, if you keep us happy, we would love to stick around for years to come.

Thanks,
Elvnsword


"when i can savagely beat sheep while issuing ultimatums and torturing people, then i may go back into it" -vara nocturne
Not enough Evil...
I take it back NC SOFT is enough evil for anyone...

 

Posted

Im all for downtime rage and all that, but they did give us a warning last week about the downtime today so i cannot complain myself [since its one of the things i wanted was just notice ].


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

I'd like to support the downtime disappointment, but there's too much of other kinds of entitlement in the original post that I don't support at all, so I'll look for another thread to do that in. Sorry, there's a little too much frustration here, even for me.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Would just like to say that farms dont take anywhere near as much skill as say a person playing the market

Farm = tray full of [luck], kill.
Market = Patience.

[Thread about farms coming in 3 . . .2 . . . .1!]


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

First off. This is a hybrid model, not pure F2P.

Secondly, 80% of those 'micro-transactions' are available to VIP members for FREE. Plus, VIP members get an allowance of 400 - 550 points to spend on the other 20%, for FREE.

So far, with my free points, and my 15 bucks a month (as in, my normal subscription fee) I've been able to buy everything i want out of the market.

While farmers may help bring in supply to the in game market, they aren't the only driving force, and AE farming actually takes AWAY from the in game market, due to not providing any 'normal' salvage drops. You CANNOT get reliable uncommon salvage drops from tickets, and your not getting a lot of the 'junk' recipes from tickets either. AE was never meant for farming.

Itrials on the other hand, provide both inf, normal salvage, normal recipes, and a means to progress your character, which AE doesn't provide.

Oh, the lastly, downtime is required for a stable game environment. Obviously you were here for the beginning, where we had downtime almost DAILY, if you got more then 2 hours playtime over the weekend that wasn't flooded with lag, you were lucky. The game changes, things improve, and all of it requires taking the servers down. Get over it.


 

Posted

Quote:
So far, with my free points, and my 15 bucks a month (as in, my normal subscription fee) I've been able to buy everything i want out of the market.
This has been true for myself too. With my free points i bought the rocketboard, beam rifle and unlocked auras/capes on all characters from creation. There are a few costume pieces from packs which i might purchase in the future using free points but i do plan on not spending a penny extra than my current monthly sub!


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by Arbegla View Post
AE was never meant for farming.
Funny, that's what all of us who beta tested Mission Architect said, BEFORE it went live.

Beta Testers: You know this is going to be used for farming.

Devs: -Shrug-

Beta Testers: -Shrugs too, since the Devs apparently didn't care-

**

For the record, I buy all my uncommon salvage with AE Tickets. It's COMMON salvage that's a pain in the pancakes to get.



[Admin] Anti-Matter: I was in ur dimenshun, killin ur d00ds.
[Admin] Emperor Marcus Cole: Good job, Anti-Matter. Troll them.

Freedom, Virtue, Exalted

 

Posted

Coulda swore you couldn't buy uncommons with tickets, and thats what drove up the uncommon salvage prices...


 

Posted

Quote:
Originally Posted by EU_Damz View Post
This has been true for myself too. With my free points i bought the rocketboard, beam rifle and unlocked auras/capes on all characters from creation. There are a few costume pieces from packs which i might purchase in the future using free points but i do plan on not spending a penny extra than my current monthly sub!
How far your stipend goes seems to be entirely dependent on how much you actually want. If you want all the inventory increases, you're going to be out hundreds of dollars. If you actually want to buy recipes and other consumables for in-game, you'll be out even more.

If, however, you're like me and all you ever wanted was the costumes and powersets - and even then only the ones you could use - then I can definitely see that money being more than enough. Depending on whether I buy the Circle of Thorns set or not when hourly maintenance is over - and without the pope hat, I most likely won't - I'll probably have enough for Street Justice even if that came out tomorrow.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

For the record, I came in at issue 3. I remember days when stability issues prevented play for weeks at a time. AND I remember how unstable everything was when Villains hit. What I am saying is that ADDED to the new Freemium f2p, micro-transaction thing they're doing, they are driving away Old Guard players. People who played longer then I have or as long, on subscription. I have at least one friend who's paid up through then end of the year who is refusing to touch the game out of frustration to the changes made recently.

AE Farming creates Market Supply... PERIOD end of conversation. Without it you wouldn't have a buy it now market, they provide the VOLUME of supply to the market. No they aren't the only people listing stuff, but they are providing the volume of stuff that people buy now. Most farmers, are at least amateur marketeers.

AE Provides a means to progress my characters just fine thank you, and a lot of us find them fun. Just cause our fun and your fun are diffrent doesn't mean it's wrong. High Horse, you need to get off it, come back to reality there and think. We Farm for Inf, Prestige, and Tickets which turn into recipes... We bring along a friend's lowbie who in turn farms our lowbie later, thus we progress a character. How is it not progress...

O and COMMON salvage prices would be fixed with a MARKET cap as I proposed... Read in full please before you rage post TYVM...
Elvnsword


I understand Maintenance downtime, as I stated, I am just asking for more warning then the night before as happened last week, some of us don't like getting home from a night shift and finding ourselves locked out of the game.


"when i can savagely beat sheep while issuing ultimatums and torturing people, then i may go back into it" -vara nocturne
Not enough Evil...
I take it back NC SOFT is enough evil for anyone...

 

Posted

Quote:
Originally Posted by Arbegla View Post
Coulda swore you couldn't buy uncommons with tickets, and thats what drove up the uncommon salvage prices...
You can pick and choose which of the Uncommon and Rare salvages you want to buy with AE Tickets.

It's Common salvage that's bought in AE, at random.



[Admin] Anti-Matter: I was in ur dimenshun, killin ur d00ds.
[Admin] Emperor Marcus Cole: Good job, Anti-Matter. Troll them.

Freedom, Virtue, Exalted

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
How far your stipend goes seems to be entirely dependent on how much you actually want. If you want all the inventory increases, you're going to be out hundreds of dollars. If you actually want to buy recipes and other consumables for in-game, you'll be out even more.

If, however, you're like me and all you ever wanted was the costumes and powersets - and even then only the ones you could use - then I can definitely see that money being more than enough. Depending on whether I buy the Circle of Thorns set or not when hourly maintenance is over - and without the pope hat, I most likely won't - I'll probably have enough for Street Justice even if that came out tomorrow.

Oh i can easily see how people have spent a lot of money in the store already but for myself i cannot ever see myself paying for inventory increases.

The main benefit from enhancement increases from what i can tell is for people who like to respec a lot and i've barely used a single one since i've joined [think i have used a total of 5 in 5+ years]. The rates enhancements drop from enemies would have me cursing having to delete 30 of them too [unless theres a command for it now?].


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by EU_Damz View Post
Oh i can easily see how people have spent a lot of money in the store already but for myself i cannot ever see myself paying for inventory increases.

The main benefit from enhancement increases from what i can tell is for people who like to respec a lot and i've barely used a single one since i've joined [think i have used a total of 5 in 5+ years]. The rates enhancements drop from enemies would have me cursing having to delete 30 of them too [unless theres a command for it now?].
Sell them at a vendor, it's faster then deleting and garners Influence...


"when i can savagely beat sheep while issuing ultimatums and torturing people, then i may go back into it" -vara nocturne
Not enough Evil...
I take it back NC SOFT is enough evil for anyone...

 

Posted

I have the opposite experience. Instead of "Old Guard" leaving I see them returning. And not only returning premium, after a day of playing resubscribing. Sounds like your "Old Guard" may need to take a break.


Paragonian Knights
Justice Company

 

Posted

Quote:
Originally Posted by Arbegla View Post
First off. This is a hybrid model, not pure F2P.

Secondly, 80% of those 'micro-transactions' are available to VIP members for FREE. Plus, VIP members get an allowance of 400 - 550 points to spend on the other 20%, for FREE.

So far, with my free points, and my 15 bucks a month (as in, my normal subscription fee) I've been able to buy everything i want out of the market.

While farmers may help bring in supply to the in game market, they aren't the only driving force, and AE farming actually takes AWAY from the in game market, due to not providing any 'normal' salvage drops. You CANNOT get reliable uncommon salvage drops from tickets, and your not getting a lot of the 'junk' recipes from tickets either. AE was never meant for farming.

Itrials on the other hand, provide both inf, normal salvage, normal recipes, and a means to progress your character, which AE doesn't provide.

Oh, the lastly, downtime is required for a stable game environment. Obviously you were here for the beginning, where we had downtime almost DAILY, if you got more then 2 hours playtime over the weekend that wasn't flooded with lag, you were lucky. The game changes, things improve, and all of it requires taking the servers down. Get over it.
If you have to put ANY money down to receive it then it's not free.

You know and to add to this. Beam Rifle costs 800 points. Two times the 'free' points. You HAVE to buy something you would have gotten 'free' in ANY OTHER ISSUE EVER if you want to use it.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

Quote:
Originally Posted by elvnsword09 View Post
For the record, I came in at issue 3. I remember days when stability issues prevented play for weeks at a time. AND I remember how unstable everything was when Villains hit. What I am saying is that ADDED to the new Freemium f2p, micro-transaction thing they're doing, they are driving away Old Guard players. People who played longer then I have or as long, on subscription. I have at least one friend who's paid up through then end of the year who is refusing to touch the game out of frustration to the changes made recently.
You missed the part where VIPs get 80% of the stuff in the market for free, and the other 20% aren't required for anything in the game, AND that VIPs get 400 - 550 points FREE just by subscribing.
Quote:
AE Farming creates Market Supply... PERIOD end of conversation. Without it you wouldn't have a buy it now market, they provide the VOLUME of supply to the market. No they aren't the only people listing stuff, but they are providing the volume of stuff that people buy now. Most farmers, are at least amateur marketeers.
Uh, no. AE farming creates gaps in the market. You can only get so much out of randomly rolling bronze or silver rolls. And once you flood a specific side of things via AE, the other side goes up in price. Look at Purple Recipes, and respec recipes, which are completely unavailable via AE farming. Prices for those have SKY ROCKETED due to the large amount of AE farming.

Plus, the Consignment house isn't meant as a 'buy it now' market. Its NOT A STORE. Put your bids up for what your willing to pay, and go from there. AE actually produces LESS inf/hour then normal missions/story arcs, due to no end of mission Inf bonus, no end of story arc bonus, etc. Most of the money you make via AE is based off Marketeering, which can only go so far.
Quote:
AE Provides a means to progress my characters just fine thank you, and a lot of us find them fun. Just cause our fun and your fun are diffrent doesn't mean it's wrong. High Horse, you need to get off it, come back to reality there and think. We Farm for Inf, Prestige, and Tickets which turn into recipes... We bring along a friend's lowbie who in turn farms our lowbie later, thus we progress a character. How is it not progress...
I'm not going to go into why farming AE is bad. I'll just let the Devs do that themselves, by nerfing the farms best they can.

Quote:
O and COMMON salvage prices would be fixed with a MARKET cap as I proposed... Read in full please before you rage post TYVM...
Elvnsword
Market caps are NOT the way to lower prices, they are the way to cause items to be removed from the market. Look at some of the PvP IOs. THE MARKET IS NOT A STORE. You can get any common salvage from just about ANY level range for 10inf if your patient enough. You can get any uncommon salvage for less then 1000inf if your patient, and you can get just about any rare salvage for under 1million inf if your patient. If you want to BUY IT NAO then you have ZERO room to complain about the prices, because YOUR the one paying for them.
Quote:
I understand Maintenance downtime, as I stated, I am just asking for more warning then the night before as happened last week, some of us don't like getting home from a night shift and finding ourselves locked out of the game.
Stuff happens. Things break. Heck, the servers dropped for 5 minutes the other day, and Zwill, bless his heart, was doing his best to figure out what happened. When there are massive changes in both the servers, and game systems, expect things to break. The devs are doing the best they can.


 

Posted

How dare you farm in the AE? The only repetitive grinding of content you're allowed to do is in Incarnate Trials!


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by MrDead View Post
If you have to put ANY money down to receive it then it's not free.

You know and to add to this. Beam Rifle costs 800 points. Two times the 'free' points. You HAVE to buy something you would have gotten 'free' in ANY OTHER ISSUE EVER if you want to use it.
Ok, lets break this down.

Ninja Run. Could you have gotten that for your normal $15/month?

Mystic Fortune. Could you have gotten that for your normal $15/month?

Steam punk costume set. Could you have gotten that for your normal $15/month?

Now you can. How is that NOT more then you had before, without spending any extra money?


 

Posted

Quote:
Originally Posted by elvnsword09 View Post
What I am saying is that ADDED to the new Freemium f2p, micro-transaction thing they're doing, they are driving away Old Guard players.
And as an "Old Guard" player myself, who started in May of 2004, I disagree. City of Heroes has never been better, I've never had more fun with it and I've never had more things to look forward to. Especially counting the last year of iCrap and not much else, Freedom is a godsend.

What's more, now that "you get what you pay for," this has enabled me to vote with my money. I no longer have to worry about what someone on the art team feels looks good, because I get what I choose to get. If I want large weapons for women, then I say so. When large weapons for women come out, I WILL pay for it. This gives incentive to the development team to develop what players are asking for, as opposed to what their "vision" dictates people should want.

"You can get it in any colour, as long as it's black" no longer applies to the game, and if this costs me a few extra dollars a month, that power alone is more than worth it. City of Heroes is still by FAR the cheapest form of entertainment that I know of which is actually entertaining for more than a day, and if I have to pay for it, I will pay for it.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
How far your stipend goes seems to be entirely dependent on how much you actually want. If you want all the inventory increases, you're going to be out hundreds of dollars. If you actually want to buy recipes and other consumables for in-game, you'll be out even more.

If, however, you're like me and all you ever wanted was the costumes and powersets - and even then only the ones you could use - then I can definitely see that money being more than enough. Depending on whether I buy the Circle of Thorns set or not when hourly maintenance is over - and without the pope hat, I most likely won't - I'll probably have enough for Street Justice even if that came out tomorrow.
Uhm the only time VIP's have to pay for anything is when they don't want to wait until they have accrued enough free points. There is nothing on the new market they need to play the game.

It's all just a matter of balancing patience with Gotta have it now.


 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
And as an "Old Guard" player myself, who started in May of 2004, I disagree. City of Heroes has never been better, I've never had more fun with it and I've never had more things to look forward to. Especially counting the last year of iCrap and not much else, Freedom is a godsend.

What's more, now that "you get what you pay for," this has enabled me to vote with my money. I no longer have to worry about what someone on the art team feels looks good, because I get what I choose to get. If I want large weapons for women, then I say so. When large weapons for women come out, I WILL pay for it. This gives incentive to the development team to develop what players are asking for, as opposed to what their "vision" dictates people should want.

"You can get it in any colour, as long as it's black" no longer applies to the game, and if this costs me a few extra dollars a month, that power alone is more than worth it. City of Heroes is still by FAR the cheapest form of entertainment that I know of which is actually entertaining for more than a day, and if I have to pay for it, I will pay for it.
This is one case I can honestly say I agree with every word written in your post.


Paragonian Knights
Justice Company

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
And as an "Old Guard" player myself, who started in May of 2004, I disagree. City of Heroes has never been better, I've never had more fun with it and I've never had more things to look forward to. Especially counting the last year of iCrap and not much else, Freedom is a godsend.

What's more, now that "you get what you pay for," this has enabled me to vote with my money. I no longer have to worry about what someone on the art team feels looks good, because I get what I choose to get. If I want large weapons for women, then I say so. When large weapons for women come out, I WILL pay for it. This gives incentive to the development team to develop what players are asking for, as opposed to what their "vision" dictates people should want.

"You can get it in any colour, as long as it's black" no longer applies to the game, and if this costs me a few extra dollars a month, that power alone is more than worth it. City of Heroes is still by FAR the cheapest form of entertainment that I know of which is actually entertaining for more than a day, and if I have to pay for it, I will pay for it.

That would be true Sam, except the devs still arbitrarily decide what comes out based on what they feel is best for us.

"You can get it in any colour, as long as it's black" still applies if the art team for example decides to only release it in black. You could just not get it, but that has always been the option.


Brawling Cactus from a distant planet.

 

Posted

Oh Samuel, I agree with you so much! One of the things I like is being able to pick a costume piece I will use, rather than get a bunch with it that I won't. There are a lot of small and wonderful changes that take a back seat to the members' hot topics. Inner Inspiation, Null the Gull and /auctionhouse are just a few things I love.


�Many things worth doing in the world had been declared impossible before they were done.�

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
And as an "Old Guard" player myself, who started in May of 2004, I disagree. City of Heroes has never been better, I've never had more fun with it and I've never had more things to look forward to. Especially counting the last year of iCrap and not much else, Freedom is a godsend.

What's more, now that "you get what you pay for," this has enabled me to vote with my money. I no longer have to worry about what someone on the art team feels looks good, because I get what I choose to get. If I want large weapons for women, then I say so. When large weapons for women come out, I WILL pay for it. This gives incentive to the development team to develop what players are asking for, as opposed to what their "vision" dictates people should want.

"You can get it in any colour, as long as it's black" no longer applies to the game, and if this costs me a few extra dollars a month, that power alone is more than worth it. City of Heroes is still by FAR the cheapest form of entertainment that I know of which is actually entertaining for more than a day, and if I have to pay for it, I will pay for it.
Nicely said.