Bought Barbarian Set... Not unlocking


Aggelakis

 

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I bought the Barbarian set yet its still not unlocked. Has anyone else had this problem? Do I need to petition?


 

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did you log out and back in? most purchases wont fully stick unless you log out and back in if your in game, if you do it on character screen shouldnt have to worry too much about it


 

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Quote:
Originally Posted by Necrotech_Master View Post
did you log out and back in? most purchases wont fully stick unless you log out and back in if your in game, if you do it on character screen shouldnt have to worry too much about it
Yes I did, and it was over an hour ago...


 

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if it still hasnt appeared yet then i would prolly petition/bug it


 

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Are you looking for it in the costume set list, or looking for them piece by piece?

I don't think they're there in the costume set list, but you can find them if you hunt them down.

For example, try looking at boots, gloves, etc.


 

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Quote:
Originally Posted by vorpal View Post
Are you looking for it in the costume set list, or looking for them piece by piece?

I don't think they're there in the costume set list, but you can find them if you hunt them down.

For example, try looking at boots, gloves, etc.
Piece by piece, they are showing as locked and directs me to the store.


 

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Odd. I bought the witch set, and it's working for me. Well, I'm sure the mods will have things sorted for you soon.


 

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Sucks there are a few pieces I want to use for a costume but can't

I petitioned but haven't gotten a response yet either.


 

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Quote:
Originally Posted by Ultimus View Post
Sucks there are a few pieces I want to use for a costume but can't

I petitioned but haven't gotten a response yet either.
Check your e-mail for the costume unlocks. Like Incarnate costume pieces, they should be in there.



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Quote:
Originally Posted by Hyperstrike View Post
Check your e-mail for the costume unlocks. Like Incarnate costume pieces, they should be in there.
Nothing in my email but it didn't need to be unlocked for the backpack though?


 

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Quote:
Originally Posted by Hyperstrike View Post
Check your e-mail for the costume unlocks. Like Incarnate costume pieces, they should be in there.
This is incorrect. I purchased the whole barbarian set, and it all unlocked right then and there. No need to claim it through email, I didn't need to relog as some people have reported needing to, I was able to use it all immediately. The pieces are applied directly to your account, like the old boosters were. Him not having those pieces unlock yet has got to be a bug of some sort, which support should be able to fix up for him.

Ultimus, are the items showing up in your purchase history? Have the points for them been deducted from your total? Support might be a little swamped right now, I wouldn't be surprised if it takes them a day or so to get back to you, but you should at least get the automated reply to say your ticket has been received.



 

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Quote:
Originally Posted by Darkfaith View Post
This is incorrect. I purchased the whole barbarian set, and it all unlocked right then and there. No need to claim it through email, I didn't need to relog as some people have reported needing to, I was able to use it all immediately. The pieces are applied directly to your account, like the old boosters were. Him not having those pieces unlock yet has got to be a bug of some sort, which support should be able to fix up for him.

Ultimus, are the items showing up in your purchase history? Have the points for them been deducted from your total? Support might be a little swamped right now, I wouldn't be surprised if it takes them a day or so to get back to you, but you should at least get the automated reply to say your ticket has been received.
Where is the purchase history? And yes the points were deducted.


 

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I am having the same problem. I relogged, etc. It seems to be a bug. I sent a petition but have not heard back yet.


 

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Quote:
Originally Posted by Ultimus View Post
Where is the purchase history? And yes the points were deducted.
Hmmm...you know, now that I look at it, they don't have a purchase history just yet. They talked about adding one, but I suppose that's a later goal >.<



 

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Purchase history: /mypurchases

Warning: it dumps a huge text list into your chat, so you will need to scroll for details.


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Quote:
Originally Posted by Aggelakis View Post
Purchase history: /mypurchases

Warning: it dumps a huge text list into your chat, so you will need to scroll for details.
Ok its not showing up there... but I am fairly confident it took my points.

How many points did we start out with again? Did T9 vets get the additional 150 each month?


 

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You can find the numbers you need Ultimus on your NCsoft accounts page. Look on the billing summary page.


 

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Quote:
Originally Posted by warden_de_dios View Post
You can find the numbers you need Ultimus on your NCsoft accounts page. Look on the billing summary page.
Right but that doesn't show how many points we started with only points purchased. How many did we start with? and did Tier 9 people get an extra 150 a month?


 

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I'm tier 9 and I started with 1750 points.


Always remember, we were Heroes.

 

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Quote:
Originally Posted by Ultimus View Post
Right but that doesn't show how many points we started with only points purchased. How many did we start with? and did Tier 9 people get an extra 150 a month?
Actually, it should show the points started with. At least it does for me. There are four purchases of 400 points that equal my starting points of 1600. ((I haven't bought any points.))


 

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Quote:
Originally Posted by Morgan Reed View Post
Actually, it should show the points started with. At least it does for me. There are four purchases of 400 points that equal my starting points of 1600. ((I haven't bought any points.))
I stand corrected, I was looking at Transaction history which listed my purchased points. There is also a microtransaction history which lists those other points.


 

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Ok this brings my total to 20,950 points. Two purchases of 8000 with the bonus of 1600 points so 9600 X 2 + 400, 400, 400, 400, 150 which is 1750.

Ok so I am currently sitting on 750 unspent points:

I've purchased:

Backpack -- 80

Beam Rifle -- 640

Barbarian Set -- 400

Character Transfers -- 480

Rocket Board -- 600

Rename Token -- 800

Enhancement Increase -- 1600 X 2

Recipe Increase -- 800 X 6

Auction Increase -- 800 X 4

Salvage Increase -- 800 X 6

Tailor Costume Slots -- 800 X 5

Hmm given my math I must be missing something I purchased.

Found it:

But its still off...


 

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No response yet from a GM. Just wanted to update. This really sucks I want to buy more things in the store, I wish a redname would at least acknowledge this.


 

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GM got back to me and its been resolved!

Thanks.


 

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Quote:
Originally Posted by Dr_Darkspeed View Post
I'm tier 9 and I started with 1750 points.
Then it looks like you only get the 150 bonus once. Non Tier 9's got 1600.

BTW, my current total is . . . wait for it . . . OVER NINE THOUSAND ! ! ! !