"Incarnate Shard Bonded" message.
Has he unlocked his Alpha slot by doing the mission in Oro?
This is the most common reason I find for people not getting those messages...
~Elvnsword
"when i can savagely beat sheep while issuing ultimatums and torturing people, then i may go back into it" -vara nocturne
Not enough Evil...
I take it back NC SOFT is enough evil for anyone...

Can you be a little more specific: Is he actually getting Shards?
Yes, he has his first alpha slotted already. He keeps track of shards by checking his inventory before and after missions and doing the math.
He swears he never sees the message - but he's got a decent sized monitor (20") and his ui isn't shrunken or anything. I was just wondering if maybe it's a glitch for him or if he's just got blinders on. But he can see when recipes or salvage drops, so I dunno.
shard drops while solo are a LOT rarer than shard drops on team, sometimes i can go through 5 tips solo and barely get 1 shard

Don't know of a setting, but I do know there are times it either doesn't appear or it just doesn't "register" with me because I'm in the middle of a fight or something.
It's been suggested they should be a different color, too - that wouldn't hurt.
I *want* to say they'll show up in the combat log (or could be filtered out - rewards, I think? - into their own tab, if he wants to keep track that way.)
You can't turn it off. However it's so similar to the common "Invention Salvage Found" message that my brain automatically ignores it along with the salvage message.
@Roderick
"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.
Shards do show up under "Rewards" in the logs.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Yeah, odds are he's missing it because of its similarity in size and coloration to the common salvage found message that I've grown to essentially ignore.
I really do think it ought to be a non-white color.
Until I see something that states to the contrary, going to assume VK is right
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I'll have emptied all the storage on my character, do a few missions*, and the next thing I know, my recipes, enhancements, salvage,and inspirations are full and I'll have gained 5 shards. I'm just too busy doing other stuff to take notice of those messages.
* By a few, I mean about a half a dozen missions with a team of 5. My regular group.
There I was between a rock and a hard place. Then I thought, "What am I doing on this side of the rock?"
to help determine that it is shard, i purposely let my toons salvage remain full (since salvage is fairly cheap overall i just buy what i need)
if your salvage is full and you see a message can guarentee that it is a shard message

I noticed today, just by coincidence, that I got a shard. I saw it in my combat log, it came right after an invention salvage drop. I never saw it display on screen. On the whole gaming session, I saw that there were 3 that I didn't notice dropping. My guess is, very much like an MSR, when there are a lot of things dropping, we see the first thing, but the subsequent drops are not seen. (at least on my ancient system)
"Most people that have no idea what they are doing have no idea that they don't know what they are doing." - John Cleese
@Ukase
I'm wondering if this is just a weird problem my BF has or if others may have it. He never sees the "Incarnate Shard Bonded" message flash across his screen. He's seen it on mine, so he knows what it should look like. Is there a setting he may have turned off that might fix it?