Coh crashing


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Posted

Hey sorry if this is in the wrong section.

So I just recently started playing city of heroes again. I haven't played it since I got my new gfx card (I think) so idk what's going on.

It seems it crashes around 4 times a day, and someone the display driver will fail and recover.

My graphics card is a Radeon HD 6950 2 gb which I believe is up to date.


 

Posted

Quote:
Originally Posted by KingOfStars View Post
My graphics card is a Radeon HD 6950 2 gb which I believe is up to date.
ATI drivers v11.5-->11.8 have been causing a lot of trouble with the game. See the recent thread.

Edit: and an older thread


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Posted

Quote:
Originally Posted by SerialBeggar View Post
ATI drivers v11.5-->11.8 have been causing a lot of trouble with the game. See the recent thread.
Pretty much this. i ended up rolling the drivers back to 11.4 for my new 6950.


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Posted

That sucks...what should I do?


 

Posted

Quote:
Originally Posted by KingOfStars View Post
That sucks...what should I do?
Uninstall and clean up your current drivers and then install the 11.4 drivers.
The thread in the tech forum section gives most of the required info.

11.4 has been working fine for me.


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Posted

Uninstall your drivers, reinstall earlier drivers. It's about all you can do until ATI fixes the issue.

Here are download links for 11.4, which is the last driver that has worked for just about everyone.
Vista / Windows 7 64-bit
Vista / Windows 7 32-bit
Windows XP


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Posted

Do you know when they released the latest driver? Because maybe they will release a new version soon.


 

Posted

Quote:
Originally Posted by KingOfStars View Post
Do you know when they released the latest driver? Because maybe they will release a new version soon.
August 17. Probably not going to get another version until the middle of September.


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Posted

Quote:
Originally Posted by KingOfStars View Post
Do you know when they released the latest driver? Because maybe they will release a new version soon.
The latest drivers are only needed if you use some other software with a more serious issue that a driver version past 11.4 fixes. Otherwise 11.4 is the best version for a CoH player at this time.

(The 6950 is also the nicest card i've ever owned, but it barely fit into my case. As in a couple millimetre gap between the end of the card and my drive bay.)


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Posted

Alright I'm on 1.4 now. Hopefully the crashing stops and hopefully a new driver that fixes it will be released soon.


 

Posted

I'm still crashing like once or twice a day, this is ******* pissing me off :|


 

Posted

Quote:
Originally Posted by KingOfStars View Post
I'm still crashing like once or twice a day, this is ******* pissing me off :|
I'd recommend starting a thread in the Tech Issues forum, linking back to this thread, and including a copy of the logs from CoH Helper and HiJack This. The people that frequent that section generally know their stuff with various tech issues.


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Posted

Quote:
Originally Posted by Kitsune Knight View Post
I'd recommend starting a thread in the Tech Issues forum, linking back to this thread, and including a copy of the logs from CoH Helper and HiJack This. The people that frequent that section generally know their stuff with various tech issues.
Its getting a quite common case now that majority of Ati people (specialy 64bit users) having crash-issues. Dumping an output wont help much, rather pick the AMD topic itself and post relative info there (the crash-dump output).


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Posted

One more thing worth mentioning - I'm using the 11.3 drivers, which are stable, and I've been avoiding updating them since, because every single version since then has had problems reported with CoH (though for most people the 11.4 works). Might be worth going one further back.


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Posted

I'm going to try 11.3. This is ******* pissing me off, I've crashed 3 times, one of which required me to restart my whole ******* computer, within the last 30 minutes.


 

Posted

Quote:
Originally Posted by KingOfStars View Post
I'm going to try 11.3. This is ******* pissing me off, I've crashed 3 times, one of which required me to restart my whole ******* computer, within the last 30 minutes.
Watch the language please. Seriously. Makes you come off as immature.


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Posted

I crash all the time hoping next patch fixes it. I am on an NVidia GTX 460 and had old drivers and tried new.

In Praetoria I literally crash everytime after exiting a mission. In the normal world I crash about every hour or so.



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Posted

Ultimus: I know very little about drivers or why they crash, but judging by the error message in that screenshot, you were victim of a memory leak, rather than a crashed driver. That's an issue with the game itself, and has been around for awhile. Here's hoping they can find it and plug it soon.

Also, holy <insert deity here> that's a large screenshot. Maybe shrink it down next time?


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Posted

1 make sure you used the driver cleaner. If any bit of the previous drivers are still active it will mess with City of.
2. If 11.4 doesn't work , 11.2 should.
3. If you are using windows 7 you should set aero to disable during play (yeah it makes the desktop so plain but it will auto reset afterward). You do this by right clicking the icon you usually use ->properties->open file location.. then find cityofheroes.exe again right click->properties->compatibility-> and uncheck desktop themes and composition.

Technically composition alone should work but if you have some funky icon/widget things going on you want to disable the theme too. City of also prefers to run as admin and will require it to disable the desktop theme (so check that too).


 

Posted

I seem to recall people complaining that the NCLauncher can be a bit of a resource hog if left open. If you haven't already, it might be worth opening the launcher; then File, Settings, and switch the "After launching a game:" dropdown to "Exit Launcher".


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Posted

Quote:
Originally Posted by Rajani Isa View Post
Watch the language please. Seriously. Makes you come off as immature.
Sorry, you just have to understand how frustrated I am that I can play this game that I've been playing for almost 7 years and I can't play.

Anyways 11.3 didn't crash for 2 hours...so hopefully that fixed it.


EDIT: Not...I've crashed 2-3 times today :\


 

Posted

Quote:
Originally Posted by Honbrid View Post
Ultimus: I know very little about drivers or why they crash, but judging by the error message in that screenshot, you were victim of a memory leak, rather than a crashed driver. That's an issue with the game itself, and has been around for awhile. Here's hoping they can find it and plug it soon.

Also, holy <insert deity here> that's a large screenshot. Maybe shrink it down next time?
Is there a work around for this then? How can I fix it?


 

Posted

There isn't really anything that can be done to avoid it entirely, but to increase the amount of time between crashes, run as few programs as you can get away with while playing. Use of /unloadgfx after zoning may or may not help. If upgrading system memory is an option, you can do that.

Basically, maximize the amount of system memory the game has available to it. The game, over time, uses more and more system memory, until it reaches the point where there isn't anymore. Then it crashes. This is a flaw in the programming code of the game, so it's on the devs to find the problem and fix it. The more memory your computer has, the longer you can go without running out.


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Posted

Quote:
Originally Posted by Ultimus View Post
I crash all the time hoping next patch fixes it. I am on an NVidia GTX 460 and had old drivers and tried new.

In Praetoria I literally crash everytime after exiting a mission. In the normal world I crash about every hour or so.
Ultimus, there is a memory leak in the NCSoft Launcher which could be your problem. Make sure the Launcher closes after launching CoH, to do this run the launcher and click on File and then Settings in the drop down menu. In the General tab make sure both boxes are unchecked and the drop down menu under
Quote:
After launching a game:
is set to Exit Launcher.

Hopefully that helps.


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Posted

Quote:
Originally Posted by Eislor View Post
Ultimus, there is a memory leak in the NCSoft Launcher which could be your problem. Make sure the Launcher closes after launching CoH, to do this run the launcher and click on File and then Settings in the drop down menu. In the General tab make sure both boxes are unchecked and the drop down menu under is set to Exit Launcher.

Hopefully that helps.
Actually that helps a lot I always had that launcher in the background... now off to test it.